Uneak White's Personal Brand Exploration Presentation
Single order processing - self delivery
1. Single Order Processing
(Self delivery)
In this module, we will discuss:-
1. How to process a single order?
2. How to download duplicate copies?
3. How to mark the order as returned?
2. There are four stages of single order processing
Deliver the order to the
customer
Out for Delivery3.
Acknowledge the order and
generate the invoice
Confirm and Pack1.
Upload the signed challan on
the Seller Panel
Delivered4.
Generate the challan of the
order
To Handover2.
3. How can you process a single order?
Click on the Orders tab Click on the Confirm & Pack tab
Steps to process a single order -
4. How can you process a single order?
Click on the Pack tab
5. How can you process a single order?
If it is an electronic product you need to enter its
IMEI/Serial number here and click on Submit
This is a sample invoice, you have to take its print and
handover the same to the customer along with the product
6. How can you process a single order?
Click on the Out For Delivery tabClick on the To Handover tab
Your order moves to ‘To Handover’ from where you will download the challan
7. How can you process a single order?
Select the Delivery Boy who will deliver the product to the customers
If you have not added the details of any of the delivery boys then follow the next step to do the same
8. How can you process a single order?
1. Select ‘Add New Delivery Boy’
2. Enter the ‘Name of Delivery Boy’
3. Enter ‘Mobile Number of Delivery boy’
Click on ‘Save & Dispatch’
The challan will be downloaded in your system
9. How can you process a single order?
This is a sample challan -
Here, delivery boy has to take the customer signature
You have to upload this signed challan on the Paytm Mall Seller Panel
10. How can you process a single order?
To upload a signed challan, follow these steps -
Click on the Out For Delivery tab Click on ‘Delivered’
Delivered
11. How can you process a single order?
Click on the Ok Click on ‘Delivered’ from the dropdown of More option
12. How can you process a single order?
Click on the Upload Delivery Challan tab Upload the scanned copy of the signed challan and
click on Upload
Now the order will be marked as delivered
13. How to download duplicate copies?
In case you have lost your invoice or challan before delivery, you can generate the duplicates by going on ‘Out For Delivery’ tab
Click on the Out For Delivery tab Here, you can download your duplicate copies from
the dropdown menu
14. How to mark the order as returned?
In case the customer does not accept the orders or requests for return, you can mark the order as return, by following these steps -
Click on the Out For Delivery tab Click on Returned
15. How to mark the order as returned?
Select the reason for return Click on ‘Submit’
