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McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-1
Beyond Competitive StrategyBeyond Competitive Strategy
Other Important Strategy ChoicesOther Important Strategy Choices
66
Chapter
Screen graphics created by:
Jana F. Kuzmicki, Ph.D.
Troy State University-Florida and Western Region
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-2
Chapter RoadmapChapter Roadmap
 Strategic Alliances and Collaborative Partnerships
 Merger and Acquisition Strategies
 Vertical Integration Strategies
 Outsourcing Strategies
 Using Offensive Strategies to Secure Competitive
Advantage
 Using Defensive Strategies to Protect the Company’s
Position
 Strategies for Using the Internet as a Distribution Channel
 Choosing Appropriate Functional-Area Strategies
 First-Mover Advantages and Disadvantages
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-3
Fig. 6.1: A CompanyFig. 6.1: A Company’’s Menu of Strategy Optionss Menu of Strategy Options
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-4
Strategic Alliances andStrategic Alliances and
Collaborative PartnershipsCollaborative Partnerships
Companies sometimes use
strategic alliances or
collaborative partnerships to
complement their own strategic
initiatives and strengthen their
competitiveness. Such
cooperative strategies go beyond
normal company-to-company
dealings but fall short of merger or
full joint venture partnership.
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-5
Alliances Can Enhance aAlliances Can Enhance a
FirmFirm’’s Competitivenesss Competitiveness
 Alliances and partnerships can help companies cope with
two demanding competitive challenges
 Racing against rivals to build a
market presence in many
different national markets
 Racing against rivals to seize
opportunities on the frontiers
of advancing technology
 Collaborative arrangements can help a company lower
its costs and/or gain access to needed expertise and
capabilities
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-6
Why Are StrategicWhy Are Strategic
Alliances Formed?Alliances Formed?
 To collaborate on technology development or new
product development
 To fill gaps in technical or manufacturing expertise
 To acquire new competencies
 To improve supply chain efficiency
 To gain economies of scale in
production and/or marketing
 To acquire or improve market access via joint marketing
agreements
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-7
Why Alliances FailWhy Alliances Fail
 Ability of an alliance to endure depends on
 How well partners work together
 Success of partners in responding
and adapting to changing conditions
 Willingness of partners to
renegotiate the bargain
 Reasons for alliance failure
 Diverging objectives and priorities of partners
 Inability of partners to work well together
 Changing conditions rendering purpose of alliance obsolete
 Emergence of more attractive technological paths
 Marketplace rivalry between one or more allies
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-8
Merger and Acquisition StrategiesMerger and Acquisition Strategies
 Merger – Combination and pooling of equals, with
newly created firm often taking on a new name
 Acquisition – One firm, the acquirer, purchases and
absorbs operations of another, the acquired
 Merger-acquisition
 Much-used strategic option
 Especially suited for situations where
alliances do not provide a firm with needed
capabilities or cost-reducing opportunities
 Ownership allows for tightly integrated operations,
creating more control and autonomy than alliances
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-9
Objectives of MergersObjectives of Mergers
and Acquisitionsand Acquisitions
 To pave way for acquiring firm to gain more market
share and create a more efficient operation
 To expand a firm’s geographic coverage
 To extend a firm’s business into new product
categories or international markets
 To gain quick access to new technologies
 To invent a new industry and lead the convergence of
industries whose boundaries are blurred by changing
technologies and new market opportunities
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-10
Pitfalls of MergersPitfalls of Mergers
and Acquisitionsand Acquisitions
 Combining operations may result in
 Resistance from rank-and-file employees
 Hard-to-resolve conflicts in management styles and
corporate cultures
 Tough problems of integration
 Greater-than-anticipated difficulties in
 Achieving expected cost-savings
 Sharing of expertise
 Achieving enhanced competitive capabilities
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-11
Vertical Integration StrategiesVertical Integration Strategies
 Extend a firm’s competitive scope within
same industry
 Backward into sources of supply
 Forward toward end-users of final product
 Can aim at either full or partial integration
Internally
Performed
Activities,
Costs, &
Margins
Activities,
Costs, &
Margins of
Suppliers
Buyer/User
Value
Chains
Activities, Costs,
& Margins of
Forward Channel
Allies &
Strategic Partners
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-12
Strategic AdvantagesStrategic Advantages
of Backward Integrationof Backward Integration
 Generates cost savings only if volume needed is big
enough to capture efficiencies of suppliers
 Potential to reduce costs exists when
 Suppliers have sizable profit margins
 Item supplied is a major cost component
 Resource requirements are easily met
 Can produce a differentiation-based competitive
advantage when it results in a better quality part
 Reduces risk of depending on suppliers of crucial raw
materials / parts / components
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-13
Strategic AdvantagesStrategic Advantages
of Forward Integrationof Forward Integration
 To gain better access to end users
and better market visibility
 To compensate for undependable distribution
channels which undermine steady operations
 To offset the lack of a broad product line, a firm may sell
directly to end users
 To bypass regular distribution channels in favor of direct
sales and Internet retailing which may
 Lower distribution costs
 Produce a relative cost advantage over rivals
 Enable lower selling prices to end users
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-14
Strategic DisadvantagesStrategic Disadvantages
of Vertical Integrationof Vertical Integration
 Boosts resource requirements
 Locks firm deeper into same industry
 Results in fixed sources of supply and
less flexibility in accommodating buyer
demands for product variety
 Poses all types of capacity-matching problems
 May require radically different skills / capabilities
 Reduces flexibility to make changes in component parts
which may lengthen design time and ability to introduce
new products
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-15
 Whether vertical integration is a viable
strategic option depends on its
 Ability to lower cost, build expertise,
increase differentiation, or enhance
performance of strategy-critical activities
 Impact on investment cost, flexibility,
and administrative overhead
 Contribution to enhancing a firm’s competitiveness
Pros and Cons ofPros and Cons of
Integration vs. De-IntegrationIntegration vs. De-Integration
Many companies are finding that
de-integrating value chain activities is a
more flexible, economic strategic option!
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-16
Outsourcing StrategiesOutsourcing Strategies
Outsourcing involves withdrawing from certain value
chain activities and relying on outsiders
to supply needed products, support
services, or functional activities
Concept
Internally
Performed
Activities
Suppliers
Support
Services
Functional
Activities
Distributors
or Retailers
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-17
When Does OutsourcingWhen Does Outsourcing
Make Strategic Sense?Make Strategic Sense?
 Activity can be performed better or more cheaply by
outside specialists
 Activity is not crucial to achieve a sustainable
competitive advantage
 Risk exposure to changing technology and/or changing
buyer preferences is reduced
 Operations are streamlined to
 Cut cycle time
 Speed decision-making
 Reduce coordination costs
 Firm can concentrate on “core” value chain activities that
best suit its resource strengths
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-18
Strategic AdvantagesStrategic Advantages
of Outsourcingof Outsourcing
 Improves firm’s ability to obtain high quality and/or
cheaper components or services
 Improves firm’s ability to innovate by interacting with
“best-in-world” suppliers
 Enhances firm’s flexibility should customer needs and
market conditions suddenly shift
 Increases firm’s ability to assemble diverse kinds of
expertise speedily and efficiently
 Allows firm to concentrate its resources on performing
those activities internally which it can perform better
than outsiders
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-19
Pitfalls of OutsourcingPitfalls of Outsourcing
 Farming out too many or the wrong activities, thus
 Hollowing out capabilities
 Losing touch with activities and expertise that determine
overall long-term success
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-20
Offensive and Defensive StrategiesOffensive and Defensive Strategies
Used to build new or
stronger market position
and/or create competitive
advantage
Used to protect competitive
advantage (rarely used to
create advantage)
Offensive Strategies Defensive Strategies
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-21
Types of Offensive StrategiesTypes of Offensive Strategies
1. Initiatives to match or exceed competitor strengths
2. Initiatives to capitalize on competitor weaknesses
3. Simultaneous initiatives on many fronts
4. End-run offensives
5. Guerrilla offensives
6. Preemptive strikes
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-22
Using Offensive Strategy toUsing Offensive Strategy to
Achieve Competitive AdvantageAchieve Competitive Advantage
 Strategic offensives offering strongest basis for
competitive advantage entail
 An important core competence
 A unique competitive capability
 Much-improved performance features
 An innovative new product
 Technological superiority
 A cost advantage in manufacturing or distribution
 Some type of differentiation advantage
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-23
Defensive StrategyDefensive Strategy
Objectives
 Lessen risk of being attacked
 Blunt impact of any attack that occurs
 Influence challengers to aim attacks at other rivals
Approaches
 Block avenues open to challengers
 Signal challengers vigorous
retaliation is likely
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-24
Strategies forStrategies for
Using the InternetUsing the Internet
 Strategic Challenge – What use of the Internet should a company
make in staking out its position in the marketplace?
 Five Approaches
 Use company web site solely to disseminate product information
 Use company web site as a minor distribution
channel for accessing customers and generating sales
 Use company web site as one of several important
distribution channels for accessing customers
 Use company web site as primary distribution
channel for accessing buyers and making sales
 Use company web site as the exclusive channel
for accessing buyers and conducting sales transactions
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-25
Brick-and-Click Strategies: AnBrick-and-Click Strategies: An
Appealing Middle Ground ApproachAppealing Middle Ground Approach
 Approach
 Sell directly to consumers and
 Use traditional wholesale/retail channels
 Reasons to pursue a brick-and-click strategy
 Manufacturer’s profit margin from online sales is bigger
than that from sales through traditional channels
 Encouraging buyers to visit a firm’s website educates them
to the ease and convenience of purchasing online
 Selling directly to end users allows a manufacturer to make
greater use of build-to-order manufacturing and assembly
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-26
Strategies forStrategies for
Online EnterprisesOnline Enterprises
 Approach – Use Internet as the exclusive
channel for all buyer-seller contact and transactions
 Success depends on a firm’s ability
to incorporate following features
 Capability to deliver unique value to buyers
 Deliberate efforts to engineer a value chain that enables
differentiation, lower costs, or better value for the money
 Innovative, fresh, and entertaining website
 Clear focus on a limited number of competencies and a relatively
specialized number of value chain activities
 Innovative marketing techniques
 Minimal reliance on ancillary revenues
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-27
Choosing AppropriateChoosing Appropriate
Functional-Area StrategiesFunctional-Area Strategies
 Involves strategic choices about how functional areas
are managed to support competitive strategy and other
strategic moves
 Functional strategies include
 Research and development
 Production
 Human resources
 Sales and marketing
 Finance
Tailoring functional-area strategies to
support key business-level strategies is critical!
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-28
First-Mover AdvantagesFirst-Mover Advantages
 When to make a strategic move is often as crucial as
what move to make
 First-mover advantages arise when
 Pioneering helps build firm’s image and reputation
 Early commitments to new technologies,
new-style components, and distribution
channels can produce cost advantage
 Loyalty of first time buyers is high
 Moving first can be a preemptive strike
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-29
First-Mover DisadvantagesFirst-Mover Disadvantages
 Moving early can be a disadvantage (or fail to produce
an advantage) when
 Costs of pioneering are sizable and
loyalty of first time buyers is weak
 Innovator’s products are primitive,
not living up to buyer expectations
 Rapid technological change allows
followers to leapfrog pioneers
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-30
Principle 1
Being a fast follower can sometimes yield
as good a result as being a first mover
Principle 2
Being a late-mover may or may not be fatal --
it varies with the situation
Principle 3
Being a fast follower can sometimes yield
as good a result as being a first mover
Timing and Competitive AdvantageTiming and Competitive Advantage

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SM,Parluhutan, Prof. Dr. Hapzi Ali, CMA Tools for strategy implementations; structure, system, control, reward system, corporate culture, leadership”Universitas Mercu Buana,2018

  • 1. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-1 Beyond Competitive StrategyBeyond Competitive Strategy Other Important Strategy ChoicesOther Important Strategy Choices 66 Chapter Screen graphics created by: Jana F. Kuzmicki, Ph.D. Troy State University-Florida and Western Region
  • 2. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-2 Chapter RoadmapChapter Roadmap  Strategic Alliances and Collaborative Partnerships  Merger and Acquisition Strategies  Vertical Integration Strategies  Outsourcing Strategies  Using Offensive Strategies to Secure Competitive Advantage  Using Defensive Strategies to Protect the Company’s Position  Strategies for Using the Internet as a Distribution Channel  Choosing Appropriate Functional-Area Strategies  First-Mover Advantages and Disadvantages
  • 3. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-3 Fig. 6.1: A CompanyFig. 6.1: A Company’’s Menu of Strategy Optionss Menu of Strategy Options
  • 4. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-4 Strategic Alliances andStrategic Alliances and Collaborative PartnershipsCollaborative Partnerships Companies sometimes use strategic alliances or collaborative partnerships to complement their own strategic initiatives and strengthen their competitiveness. Such cooperative strategies go beyond normal company-to-company dealings but fall short of merger or full joint venture partnership.
  • 5. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-5 Alliances Can Enhance aAlliances Can Enhance a FirmFirm’’s Competitivenesss Competitiveness  Alliances and partnerships can help companies cope with two demanding competitive challenges  Racing against rivals to build a market presence in many different national markets  Racing against rivals to seize opportunities on the frontiers of advancing technology  Collaborative arrangements can help a company lower its costs and/or gain access to needed expertise and capabilities
  • 6. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-6 Why Are StrategicWhy Are Strategic Alliances Formed?Alliances Formed?  To collaborate on technology development or new product development  To fill gaps in technical or manufacturing expertise  To acquire new competencies  To improve supply chain efficiency  To gain economies of scale in production and/or marketing  To acquire or improve market access via joint marketing agreements
  • 7. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-7 Why Alliances FailWhy Alliances Fail  Ability of an alliance to endure depends on  How well partners work together  Success of partners in responding and adapting to changing conditions  Willingness of partners to renegotiate the bargain  Reasons for alliance failure  Diverging objectives and priorities of partners  Inability of partners to work well together  Changing conditions rendering purpose of alliance obsolete  Emergence of more attractive technological paths  Marketplace rivalry between one or more allies
  • 8. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-8 Merger and Acquisition StrategiesMerger and Acquisition Strategies  Merger – Combination and pooling of equals, with newly created firm often taking on a new name  Acquisition – One firm, the acquirer, purchases and absorbs operations of another, the acquired  Merger-acquisition  Much-used strategic option  Especially suited for situations where alliances do not provide a firm with needed capabilities or cost-reducing opportunities  Ownership allows for tightly integrated operations, creating more control and autonomy than alliances
  • 9. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-9 Objectives of MergersObjectives of Mergers and Acquisitionsand Acquisitions  To pave way for acquiring firm to gain more market share and create a more efficient operation  To expand a firm’s geographic coverage  To extend a firm’s business into new product categories or international markets  To gain quick access to new technologies  To invent a new industry and lead the convergence of industries whose boundaries are blurred by changing technologies and new market opportunities
  • 10. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-10 Pitfalls of MergersPitfalls of Mergers and Acquisitionsand Acquisitions  Combining operations may result in  Resistance from rank-and-file employees  Hard-to-resolve conflicts in management styles and corporate cultures  Tough problems of integration  Greater-than-anticipated difficulties in  Achieving expected cost-savings  Sharing of expertise  Achieving enhanced competitive capabilities
  • 11. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-11 Vertical Integration StrategiesVertical Integration Strategies  Extend a firm’s competitive scope within same industry  Backward into sources of supply  Forward toward end-users of final product  Can aim at either full or partial integration Internally Performed Activities, Costs, & Margins Activities, Costs, & Margins of Suppliers Buyer/User Value Chains Activities, Costs, & Margins of Forward Channel Allies & Strategic Partners
  • 12. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-12 Strategic AdvantagesStrategic Advantages of Backward Integrationof Backward Integration  Generates cost savings only if volume needed is big enough to capture efficiencies of suppliers  Potential to reduce costs exists when  Suppliers have sizable profit margins  Item supplied is a major cost component  Resource requirements are easily met  Can produce a differentiation-based competitive advantage when it results in a better quality part  Reduces risk of depending on suppliers of crucial raw materials / parts / components
  • 13. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-13 Strategic AdvantagesStrategic Advantages of Forward Integrationof Forward Integration  To gain better access to end users and better market visibility  To compensate for undependable distribution channels which undermine steady operations  To offset the lack of a broad product line, a firm may sell directly to end users  To bypass regular distribution channels in favor of direct sales and Internet retailing which may  Lower distribution costs  Produce a relative cost advantage over rivals  Enable lower selling prices to end users
  • 14. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-14 Strategic DisadvantagesStrategic Disadvantages of Vertical Integrationof Vertical Integration  Boosts resource requirements  Locks firm deeper into same industry  Results in fixed sources of supply and less flexibility in accommodating buyer demands for product variety  Poses all types of capacity-matching problems  May require radically different skills / capabilities  Reduces flexibility to make changes in component parts which may lengthen design time and ability to introduce new products
  • 15. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-15  Whether vertical integration is a viable strategic option depends on its  Ability to lower cost, build expertise, increase differentiation, or enhance performance of strategy-critical activities  Impact on investment cost, flexibility, and administrative overhead  Contribution to enhancing a firm’s competitiveness Pros and Cons ofPros and Cons of Integration vs. De-IntegrationIntegration vs. De-Integration Many companies are finding that de-integrating value chain activities is a more flexible, economic strategic option!
  • 16. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-16 Outsourcing StrategiesOutsourcing Strategies Outsourcing involves withdrawing from certain value chain activities and relying on outsiders to supply needed products, support services, or functional activities Concept Internally Performed Activities Suppliers Support Services Functional Activities Distributors or Retailers
  • 17. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-17 When Does OutsourcingWhen Does Outsourcing Make Strategic Sense?Make Strategic Sense?  Activity can be performed better or more cheaply by outside specialists  Activity is not crucial to achieve a sustainable competitive advantage  Risk exposure to changing technology and/or changing buyer preferences is reduced  Operations are streamlined to  Cut cycle time  Speed decision-making  Reduce coordination costs  Firm can concentrate on “core” value chain activities that best suit its resource strengths
  • 18. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-18 Strategic AdvantagesStrategic Advantages of Outsourcingof Outsourcing  Improves firm’s ability to obtain high quality and/or cheaper components or services  Improves firm’s ability to innovate by interacting with “best-in-world” suppliers  Enhances firm’s flexibility should customer needs and market conditions suddenly shift  Increases firm’s ability to assemble diverse kinds of expertise speedily and efficiently  Allows firm to concentrate its resources on performing those activities internally which it can perform better than outsiders
  • 19. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-19 Pitfalls of OutsourcingPitfalls of Outsourcing  Farming out too many or the wrong activities, thus  Hollowing out capabilities  Losing touch with activities and expertise that determine overall long-term success
  • 20. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-20 Offensive and Defensive StrategiesOffensive and Defensive Strategies Used to build new or stronger market position and/or create competitive advantage Used to protect competitive advantage (rarely used to create advantage) Offensive Strategies Defensive Strategies
  • 21. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-21 Types of Offensive StrategiesTypes of Offensive Strategies 1. Initiatives to match or exceed competitor strengths 2. Initiatives to capitalize on competitor weaknesses 3. Simultaneous initiatives on many fronts 4. End-run offensives 5. Guerrilla offensives 6. Preemptive strikes
  • 22. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-22 Using Offensive Strategy toUsing Offensive Strategy to Achieve Competitive AdvantageAchieve Competitive Advantage  Strategic offensives offering strongest basis for competitive advantage entail  An important core competence  A unique competitive capability  Much-improved performance features  An innovative new product  Technological superiority  A cost advantage in manufacturing or distribution  Some type of differentiation advantage
  • 23. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-23 Defensive StrategyDefensive Strategy Objectives  Lessen risk of being attacked  Blunt impact of any attack that occurs  Influence challengers to aim attacks at other rivals Approaches  Block avenues open to challengers  Signal challengers vigorous retaliation is likely
  • 24. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-24 Strategies forStrategies for Using the InternetUsing the Internet  Strategic Challenge – What use of the Internet should a company make in staking out its position in the marketplace?  Five Approaches  Use company web site solely to disseminate product information  Use company web site as a minor distribution channel for accessing customers and generating sales  Use company web site as one of several important distribution channels for accessing customers  Use company web site as primary distribution channel for accessing buyers and making sales  Use company web site as the exclusive channel for accessing buyers and conducting sales transactions
  • 25. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-25 Brick-and-Click Strategies: AnBrick-and-Click Strategies: An Appealing Middle Ground ApproachAppealing Middle Ground Approach  Approach  Sell directly to consumers and  Use traditional wholesale/retail channels  Reasons to pursue a brick-and-click strategy  Manufacturer’s profit margin from online sales is bigger than that from sales through traditional channels  Encouraging buyers to visit a firm’s website educates them to the ease and convenience of purchasing online  Selling directly to end users allows a manufacturer to make greater use of build-to-order manufacturing and assembly
  • 26. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-26 Strategies forStrategies for Online EnterprisesOnline Enterprises  Approach – Use Internet as the exclusive channel for all buyer-seller contact and transactions  Success depends on a firm’s ability to incorporate following features  Capability to deliver unique value to buyers  Deliberate efforts to engineer a value chain that enables differentiation, lower costs, or better value for the money  Innovative, fresh, and entertaining website  Clear focus on a limited number of competencies and a relatively specialized number of value chain activities  Innovative marketing techniques  Minimal reliance on ancillary revenues
  • 27. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-27 Choosing AppropriateChoosing Appropriate Functional-Area StrategiesFunctional-Area Strategies  Involves strategic choices about how functional areas are managed to support competitive strategy and other strategic moves  Functional strategies include  Research and development  Production  Human resources  Sales and marketing  Finance Tailoring functional-area strategies to support key business-level strategies is critical!
  • 28. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-28 First-Mover AdvantagesFirst-Mover Advantages  When to make a strategic move is often as crucial as what move to make  First-mover advantages arise when  Pioneering helps build firm’s image and reputation  Early commitments to new technologies, new-style components, and distribution channels can produce cost advantage  Loyalty of first time buyers is high  Moving first can be a preemptive strike
  • 29. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-29 First-Mover DisadvantagesFirst-Mover Disadvantages  Moving early can be a disadvantage (or fail to produce an advantage) when  Costs of pioneering are sizable and loyalty of first time buyers is weak  Innovator’s products are primitive, not living up to buyer expectations  Rapid technological change allows followers to leapfrog pioneers
  • 30. McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.6-30 Principle 1 Being a fast follower can sometimes yield as good a result as being a first mover Principle 2 Being a late-mover may or may not be fatal -- it varies with the situation Principle 3 Being a fast follower can sometimes yield as good a result as being a first mover Timing and Competitive AdvantageTiming and Competitive Advantage