4. from the organizer’s Desk
Faiz Wahid Rahul Bagdia
Dear Colleague,
Indian Utilities can! That is our belief behind bringing forth I-U-KAN – a multi-
stakeholder engagement platform for Indian Utilities!
As an active and independent contributor to the growth of emerging
business models, we believe that such promising models - particularly Power
Distribution Franchisee and Water 24/7 - require and merit the engagement of
all stakeholders for early success and benefit of the end consumer.
Stakeholder engagement is at the heart of pManifold’s activities exemplified by
our online communities and blog and now this more effective offline event.
We want to build up this IUKAN platform, as not only a Community of Interest
but a Community of Practice, allowing for professionals and business leaders
in this space to engage and share challenges and best practices. The first in
the series of activities that we host is this conference on “Challenges and Best
Practices in Operational Roll-out of Utility PPPs”, focusing on Water and Power
Distribution, of which the details follow.
As young we - and our initiatives - are, like the emerging business models, we
need your active participation and support to get together the right stakeholders
and make this an annual success for the industry at large – learning and building
these business models – together!
We are glad to our sponsors, partners, associates and team members for their
support and making this happen.
We look forward for your continued participation, encouragement and
support.
I-U-KAN! Can’t we?
Faiz Wahid & Rahul Bagdia
Co-Founders
www.pManifold.com
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5. index & Schedule
08:30 am 09.30 am Registration, Breakfast & Networking
09:30 am 11:00 am Inaugural Vision Talk: 4
Paradigm shift to scale-up PPPs in utilities
11.00 am 11.15 am Tea & Networking Break
11.15 am 12.30 pm SESSION 1: 8
Co-creating new PPP design together with Utilities
12.30 pm 12.40 pm Tea & Networking Break
12.40 pm 01.40 pm SESSION 2 : 14
Managing the Customer Perception &
Utility Performance
01.40 pm 02.25 pm Lunch & Networking Break
02.25 pm 02.35 pm Special Presentation 19
Smart Grid adoption and viability for PPP operators
02.35 pm 04.00 pm SESSION 3 : 19
Collaboration, Innovation and Integration
with Service Providers
04.00 pm 04.10 pm Tea & Networking Break
04.10 pm 05.25 pm SESSION 4 : 24
Raising Finance for Investments in Loss Reduction
05.25 pm 05.30 pm Closure
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6. VISION TALK
CONTEXT & MOTIVATION
Paradigm shift to scale-up PPPs in utilities
Stakeholders Government, Regulators and Licensee Utilities
Background The overall PPP market in Power and Water distribution
utilities has grown fast in India, with positive traction from all
stakeholders.
It is estimated that we have barely touched even 1% of the
potential market size. Key questions at the broader level
remain to be effectively answered including,
• What are the possible outcomes of these emerging new and
long tenured PPP models?
• What will it take to timely realize the remaining 99% potential
market size and establish sustainable Indian utilities?
• What favorable location characteristics map well to these
PPPs, to prioritize right area selection for initial strong
traction?
• What market (and tariff) structure and future we are headed
to?
Session The vision talk will focus on sharing views of senior industry
Coverage veterans on how service delivery will have to improve up to the
last mile.
Paradigm shift to scale-up PPPs in utilities
• Brings perspectives from policy planning, regulation
and execution in both Water & Power Distribution
• Raise consensus for better integration and ensuring
success and steady evolution of new PPPs.
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7. VISION TALK
agenda
PARADIGM SHIFT TO SCALE-UP PPP IN UTILITIES
9:30 11:00 Welcome
am am Mr. Rahul Bagdia
Director, pManifold Business Solutions (Host)
Emerging Trends in Utility PPP’s
Mr. Sambitosh Mohapatra
Partner, PwC
Vision for PPPs in broader Power Market
Mr. Anil Razdan
Ex. Power Secretary, GoI
Vision for Performing Utilities
Dr. Smita Mishra
Senior Economist-SASDU, World Bank
Vision for Role of Government in evolving Utility PPPs
Mr. P.K.Tripathi
Ex-Chief Secretary, Delhi (Ex. CEO, DJB)
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8. Mr. Rahul Bagdia
Speaker profiles
Director, pManifold Business Solutions
Rahul has 10+ years of professional Business, Technology,
R&D, Emerging Markets Modeling & Development experience
in USA, Europe and India (both urban and rural). He is the co-
founder of pManifold Business Solutions, his current focus
being working and enabling all Stakeholders of Indian Utilities,
to develop efficient and sustaining business models.
Mr. Sambitosh Mohapatra
Partner, PwC
Sambitosh is an Executive Director with PwC India focussing
on energy and utilities sector across the areas of policy,
regulations, performance improvement and analysis of
electrical equipment market at both the national and state
level. His specific areas of expertise lie in distribution reforms
and performance improvement. He has more than sixteen
years experience working across electricity utilities several
states in India, Middle East and West Africa with demonstrable
results. Currently, Sambitosh is working with a number of
Indian companies looking to invest in Africa.
Mr. Anil Razdan
Ex. Power Secretary, GoI
Anil Razdan is an eminent and sought after international
energy expert, writer and consultant. He has been Secretary
Power and Special Secretary/Additional Secretary Petroleum
and Natural Gas to the Government of India. He chaired a
global study on Energy for Megacities by the World Energy
Council, and is Scientific Consultant for Energy Technologies
to the Office of the Principal Scientific Adviser to Government
of India. Amongst many others, he has worked in the portfolio
of Joint Secretary Power, Director Energy Management
Centre (now Bureau of Energy Efficiency) and Director/Joint
Secretary Atomic Energy, Government of India. He has been
Principal Secretary to the Government of Haryana in the
Irrigation, Power, and Public Works Departments, besides
Chairman Haryana Power Generation Corporation.
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9. Dr. Smita Misra
Speaker profiles
Senior Economist-SASDU, World Bank
Dr. Smita Misra has done her doctorate in Economics from the
Delhi School of Economics, Delhi University, India. She has
worked in the Water Supply and Sanitation Sector for more
than 20 years, including last 14 years at the World Bank, India.
She is currently the Sr. Economist at the South Asia Sustainable
Development Unit of the World Bank, India, working on several
Water Supply and Sanitation Projects and analytical activities.
She also has several papers published in International Journals.
The recent World Bank Report that she has contributed is:
‘Improving Urban Water Supply & Sanitation Services - Lessons
from Business Plans for Maharashtra, Rajasthan and Haryana
and International Good Practices’ (World Bank, 2012)’.
Mr. P.K.Tripathi
Ex-Chief Secretary, Delhi (Ex. CEO, DJB)
Shri P. K. Tripathi is a 1977 batch IAS Officer of AGMUT
Cadre. He has experience of Municipal Governance having
served as Secretary, NDMC and Commissioner (Land), Delhi
Development Authority. He has also held different positions
in Government of Delhi like Commissioner (Sales Tax), CEO
(Delhi Jal Board) and Principal Secretary to Chief Minister,
Delhi alongwith the additional charges of Principal Secretary
(Commonwealth Games/Tourism/Administrative Reforms).
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10. Session 1
CONTEXT & MOTIVATION
Co-creating new PPP design together with Utilities
Stakeholders Operators and Licensee Utilities and their Employees
Background Most private operators under new PPPs are getting
challenged on issues of operational nature and business
continuity. Many of these challenges arise due to limitations
in design of PPPs – with respect to baseline data shared by
the utilities, recourse to utilities, enforcement of contract
terms and conditions, cooperation from utility employees
for timely knowledge sharing during joint operative period,
local resistance to private operators, etc. These issues
become sometimes become bottlenecks and consume lot of
initial efforts and investment of the operators, resulting into
delayed financial closures and takeover. Key question this
session will attempt to address is,
• What challenges and best practices can be learned from
operational PPP models, to avoid initial pit falls, and
influence new design considerations?
Session Discussion Point 1:
Coverage Baselining and Contract Designing Considerations
• Cover impacts of unreliable baseline data, and constrictive
contract terms and conditions to raise an efficient and viable
model. What further improvements and standardization in
baseline and contract design for Power and Water?
Discussion Point 2:
Expediting knowledge transfer during Joint Operative Period
• Cover challenges faced and best practices adopted by
operators during joint survey and pre-takeover period –
asset/stock due-diligence, arrear accounting, customer
records & intelligence, baseline changes, old contracts
handling, legalities, change management etc.
Discussion Point 3:
Smart Staffing for stability, growth and performance
driven work culture
• Covering issues of new hires, deputation of existing
employees, deciding what to keep in-house and what to
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11. SESSION 1
AGENDA
Co-creating new PPP design together
with Utilities
11.15 12.30 Introduction by Session Moderator
am pm Mr. B. Rajesh
Associate Director-GRID, PwC
Base lining and Contract Designing Considerations
Mr. Kamal Maheshwari
Director, SPANCO
Mr. Amanullah
CEO, SPML Utilities
Mr. Pramod Sinha
Project Director, Vishwa Infra
Expediting knowledge transfer during Joint Operative Period
Mr. Satheesh Kumar
CMD, Enzen
Mr. Dattatraya Wavhal
Director (Finance),MSEDCL
Mr. Radheshyam Mopalwar
Member Secretary, MJP
Smart Staffing for stability, growth and performance
driven work culture
Col. Rahul Gowardhan
Retd. Executive Director-HR, MSEDCL
Moderated Q&A
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12. Speaker profiles
Mr. B. Rajesh
Associate Director-GRID, PwC
Rajesh is an Associate Director in Government Reform and
Infrastructure Development (GRID) practice of PwC. He has
over 11 years of experience across infrastructure sectors
including transportation, urban infrastructure, power & industrial
infrastructure sectors and combines this experience with a sound
knowledge of macro-economics and public finances. He has
specialized experience of working on water sector assignments
covering policy, infrastructure mapping, investment estimation,
institutional strengthening of government institutions. Rajesh
has also advised national and international companies in assessing
opportunities in the water sector and also supported funding
agencies in identifying areas of future intervention in the sector.
Mr. Kamal Maheshwari
Director, SPANCO
Kamal Maheshwari is Director Spanco Power Distribution Limited.
He is responsible for Spanco’s foray into Power segment. Kamal
has a strong techno commercial background and is a dynamic
leader with good command on IT management skills. His vast
experience also includes BPO and Call center technologies and
has a track record of successful execution of big projects with
5000+ seats. He is also instrumental in setting up the capabilities
in solution designing for OSS BSS for telecom players and
software for business process automations.
Mr. Amanullah
CEO, SPML Utilities
Mr. Amanullah is the CEO of SPML Utilities Limited. Mr. Amanullah
brings with him varied National and International experiences
working in India and the USA. Mr. Amanullah started his career
in the US in the areas of Project management. During his 9 years
career in the United States, Mr. Amanullah worked with the
then one of the largest Corporations in the world: Enron Corp.
and then at the UBS Investment Bank. Earlier, Mr. Amanullah
has completed B. Tech (Hon’s) in Chemical Engineering from the
prestigious IIT Kharagpur and attended the University of Illinois
at Urbana Campaign Illinois (USA) befor obtaining an MBA from
the University of Oxford, UK.
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13. Speaker profiles
Mr. Pramod Sinha
Project Director, Vishwa Infra
Mr. P K Sinha has a rich experience of 41 years in management
of plant operations and maintenance. Presently Mr. Sinha
is responsible for execution of Khandwa Water PPP. His past
experience includes his assignemnt as Director In charge of
National Productivity Council under Ministry of Industries (GoI
- Gujarat Directorate), apart from stints as technical service
head in Aditya Birla Group and as Vice President (Operations) in
Doshian Veolia and SPML.
Mr. Satheesh Kumar
CMD, Enzen
Satheesh is the Chairman of the Board and CEO at Enzen. A
social entrepreneur, Satheesh is passionate about liberating
inefficiencies in the energy and energy resources value chain.
To realize the dream of making energy affordable, accessible
and sustainable, he founded Enzen in the year 2006. Under
his leadership, Enzen conceptualized and initiated several
innovative and sustainable solutions to meet the global energy
challenges, like Water-Energy Nexus, that won the company
accolades. Prior to Enzen, Satheesh has held a series of global
leadership roles in various organizations in India and abroad.
An “Udyog Rattan” awardee, Satheesh is an active member of
various professional bodies.
Shri Dattatraya Wavhal
Director - Finance,MSEDCL
Shri Dattatraya Dharmaji Wavhal took over as Director
(Finance) of Mahavitaran on 20th August, 2009. Prior to joining
Mahavitaran Shri Wavhal was working as Chief Accounts and
Finance Officer with Konkan Irrigation Development Corporation
at Thane. Hailing from Pune district Shri Wavhal is a commerce
graduate plus law graduate of Pune university.
He did his L.L.B. in 1982 with first rank in the university. He
also holds Diploma in Information Technology. Shri Wavhal
had joined Maharashtra Finance and Accounts Services in the
year 1983. Thereafter, he held responsible posts in various Govt.
establishments. He had also undergone special trainings at
ASCI, Hyderabad, YASHADA, Pune and at Montreal in Canada.
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14. Speaker profiles
Mr. Radheshyam Mopalwar
Member Secretary, MJP
Mr. Mopalwar is the Member Secretary at the Maharashtra
Jeevan Pradhikaran (MJP). He has been instrumental in the
penetration of the water reforms to the deepest pockets of the
state of Maharashtra. He has also been the pioneer in creating
the framework for performance monitoring of the projects
implemented under the MJP.
Col. Rahul Gowardhan
Retd. Executive Director-HR, MSEDCL
Col. Gowardhan, an alumni of Indian Military Academy,
Dehradun, before joining as E.D.(HR) - MSEDCL. His contribution
in H.R. field has helped company to turn around to emerge as
one of the most progressive power utilities of the nation and
receiving many awards and rewards some of them in the area
of H.R. Leadership, Recruitment, Training and C.S.R. He has an
experience of handling HR issues of four franchisees operating in
Maharashtra. His contributions to H.R profession has been well
recognized and he was awarded with H.R. Leadership Award
by Asia Pacific Congress, Leadership & Inspiration Award by
Bengal Chamber of Commerce and Pride of H.R. Profession at
Human Capital Summit. He is also nominated as “Most Powerful
HR Professional of India” at Asia Pacific Congress 2012.
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15.
16. SESSION 2
CONTEXT & MOTIVATION
Managing the Customer Perception & Utility Performance
Stakeholders Operators and Customers
Background One foremost objective and mandate for all utilities, is to
enhance Customer Satisfaction through improving delivered
quality of services. Satisfaction is a perception of performance
by the end consumer which is significantly driven by the
engagement and communication that the service provider has
with a customer. However, it is seen that in most locations,
customer engagement is the most neglected area, especially in
Water and Power distribution monopolies.
The key question here is,
• Could efforts to understand the customer’s perceptions and
expectations from the utility, regular monitoring, analytics
and prompt communication help the utility streamline its
processes to improve the service levels and have a happy,
paying & loyal customer?
Knowing your Customers (KYC)
• Covers issues on customer indexing, its effective integration
with demand sizing & Willingness to Pay, associated network
and services planning & Investments, analytics to determine
forced customer behaviors causing losses, perception &
expectations about service delivery, urban-rural context etc.
Innovate and Improve Service Delivery to reduce losses
• Cover challenges and best practices with service delivery
to end-customers – dealing with Supply Quality, Metering
Billing and Payments, complaints resolution, O&M, etc. Best
practices from other utilities like Telecom and convergence of
services across different utilities will be discussed.
Engaging with Customers
• How continuously listening to customers could give
competitive edge to streamline internal processes and allow
influencing their behaviors to further reduce losses? What
best practices in content and channels deployment for
effective communication, customer education, results and
brand building?
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17. SESSION 2
AGENDA
Managing Customer Perception & Utility Performance
12.40 1.40 Introduction by Session Moderator
pm pm Mr. Faiz Wahid
Director, pManifold Business Solutions
Knowing Your Customers (KYC)
Understanding Customer Opinions, Preferences & Satisfaction
Mr. Faiz Wahid
Director, pManifold Business Solutions
Designing Customer Facilitation and Response Systems
Mr. Manish Agarwal
Head Customer Services, Essel Utilities
Innovate and Improve Service Delivery to reduce Power losses
Mr. Sudarshan Saini
Chief Commercial Officer, Tata Power, Delhi
Engaging the Customers :
Can Govt. utilities equal the private companies?
Shri. P. Manivannan
MD, BESCOM
Engaging with Customers :
GIS, CRM, Tariff, New Connections, Revenue Assurance etc.
Mr. Ashok Natarajan
CEO, Tatva Waters
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18. Speaker profiles
Mr. Faiz Wahid
Director, pManifold Business Solutions
One of the co-founders of pManifold, Faiz leads the strategic
planning and enterprise positioning assignments for clients
at pManifold focusing on customer centric growth and
improvement strategies. He has also been instrumental in
developing and executing customer research and process
audits for private utilities. Before founding pManifold, Faiz has
extensive global techno-managerial experience working for
employers and clients including Cognizant, First Data, AT&T,
Credit Suisse, NXP Semiconductors etc. Faiz holds an MBA from
HEC Paris and was an international scholar at Darden School
of Business of the University of Virgnia. He holds a bachelors
degree in Electrical Engineering from VNIT Nagpur and a
master’s degree in Software Engineering from BITS Pilani.
Manish Agarwal
Head-Customer Services, Essel Utilities
Manish Agarwal is a Chief Consumer Experience Officer. He is
BSc & PG DBM. Over 14 years of Sales and Service Management
experience in companies like Easy Life Enterprise Pvt ltd, Etisalat
DB Telecom Pvt Ltd, Datacom Solutions Pvt Ltd, Bharti Airtel,
Standard Chartered, Cadbury Schweppes.
Mr. Sudarshan Saini
Chief Commercial Officer, Tata Power,Delhi
A Management Professional and a Chartered Accountant,
Mr. Saini joined Tata Power Delhi Distribution Limited, in July
2004. Besides present responsibilities of heading Commercial
Functions & Business Process Re-engineering, has handled
Revenue Management & Assurance, Treasury operations,
Business Development including RAPDRP, Corporate
Commercial and Regulatory compliance. In addition, leading
a cross functional team for reduction of AT&C losses through
innovation& technological intervention and relationship
building with stakeholders.
Prior experience of working with leading Multinationals such as
Global Steel Major (ALN Mittal Group Company) & TATA STEEL
for around 26 years approx handling various Projects, Finance,
Credit Control and Treasury & Profit Centres.
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19. Speaker profiles
Mr. Ashok Natarajan
CEO, Tatva Water
K. Ashok Natarajan is the CEO ofTatva GlobalWaterTechnologies
( P ) Ltd a group company of Tatva Global Environment and
United Phosphorus Ltd. Tatva Water was formed 2 years ago
and specializes in providing Utility services and implementation
of technical and commercial systems in Water Utility Industry.
The company is presently implementing 24x7 uninterrupted
water supplies to two water Utilities in Maharashtra. Ashok
Natarajan has published four papers on water management
in International Water Works Forum and World Water Loss
conference. He has worked in the past in senior management
positions at Crompton Greaves, Wipro, Secure Meters, Subhash
Infra and Hydro-Comp.
Shri. P. Manivannan
Managing Director, BESCOM
P.Manivannan is an IAS officer. He is also a Managing Director
of Bangalore Electricity Supply Company Limited (BESCOM) &
Director of Karnataka Power Transmission Corporation Limited
(KPTCL).
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20.
21. CONTEXT & MOTIVATION
SESSION 3
Collaborating, Innovation and Integration with
Service Providers
Stakeholders Operators and Service Providers
Background Utilities are heavily driven by outsourcing of products and
services, but most times, their integration is at best limited by
lack of strong SLAs and vendor management practices. The new
private operators usually start dealing with several products
and contractors, and already scarce Management bandwidth
gets occupied in monitoring and renegotiating contracts and
performance.
The key question here is,
• Can organized Service Providers be developed with more
end-to-end managed services for these new PPPs? What new
business models need to emerge for such managed services
that have performance-linked contracts?
Session Strategizing Vendor Management – selection, contracting,
Coverage monitoring and control
• Cover challenges and best practices in vendor management,
in-sourcing vs. outsourcing decision, Service oriented &
Performance linked contracts, process control & optimization, etc.
Managed Services Innovations – can managed service partnerships
with domain/technology vendors help PPP operators to start right?
• Managed Data Services
• Installation and O&M Services
• CRM and IT Systems
• Metering, Billing, Auditing Services
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22. SESSION 3
AGENDA
Collaborating, Innovation and Integration with
Service Providers
2.25 2.35 Special Presentation
pm pm Smart Grid adoption and viability for PPP operators
Mr. Reji Pillai - President, India Smart Grid Forum
2.35 4.00 Collaborating, Innovation and Integration with
pm pm Service Providers
Introduction by Session Moderator
Mr. Ajai Nirula-COO, Tata Power DDL (earlier NDPL)
Presentation: Strategizing Vendor Management – selection,
contracting, monitoring and control
Mr. Ajai Nirula-COO, Tata Power DDL (earlier NDPL)
Case Study Presentation: Managed Data Services
Mr. Pratap Dhumale-AVP, ADCC Infocad Pvt. Ltd.
Case Study Presentation : Feeder Level O&M &
Integrated Metering and Billing Services
Mr. Amit Mittal-MD A2Z
Presentation: Challenges of Service Providers in
serving Power and Water Utilities
Mr. Anand Sancheti-MD, SMS
Case Study Presentation: Efficient Distribution Network
Management and Theft Detection
Mr. Madhav Vemuri-Country Service Manager, ABB
Presentation: Reinventing Managed services model for
Power and Water, post Telecom
Mr. Girish Muley-GM, IBM
Solution Presentation: Utility in a box
Mr. Ananth Chandramouli-Head E&U, Infosys
Case Study Presentation:
Metering Innovations and turn-key Managed services model
Mr. Shuvendu Patnaik-VP (Services Technology), Secure Meter
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23. Speaker profiles
Mr. Reji Pillai
President, India Smart Grid Forum
Reji is a renowned expert in the electric power sector with 30+
years of international experience in the electricity industry in
diverse functions across the entire value chain. He has been
a key member of many multidisciplinary teams that were
engaged in reform and restructuring of power and water
utilities in Asia, Middle East, and Africa. Presently he is the
Founder and Managing Director with Magnetar Venture, a 100
million USD India focused Fund to foster innovation in Clentech.
An active member of Indian Angel Network, in Oct 2011, Reji
was unanimously elected as the President of India Smart Grid
Forum, a public – private partnership initiative of the Govt of
India for accelerated development of smart grid technologies in
the Indian power sector.
Mr. Ajai Nirula
COO, Tata Power DDL (earlier NDPL)
Ajai Nirula is presently the Chief Operating Officer (COO) of Tata
Power Delhi Distribution Limited (TPDDL) – A Tata Power and
Delhi Government Joint Venture for Power Distribution in Delhi,
formerly known as NDPL. Besides Corporate Level involvement
in Strategy and Business Excellence, his current responsibilities
include Operations in the entire Distribution Network, Project
Engineering and Execution, Contracts , Network Planning,
Training & Development, Administration, Vigilance, Oversight of
Power Procurement Management and Consumer Relationship.
Mr. Pratap Dhumale
Assistant Vice President, ADCC
Pratap has over 18 years of experience in the power sector. His
experience in the power sector spans the technical, commercial,
regulatory and automation spheres. He has worked extensively
in the power sector in India and has varied experience such as
O&M, AMI, IT-SCADA implementation, etc. He brings with him
the Electricity Distribution perspective and is well versed with
risks, technical, regulatory and commercial aspects associated
with transmission and distribution schemes.
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24. Mr. Amit Mittal
Speaker profiles
Managing Director, A2Z
Mr. Amit Mittal is the Chairman and MD of A2Z Infrastructure
and that of A2Z Infraservices. Mr. Mittal started his career with
HPCL and later joined Sapient Corporation. He was recently
been awarded with the Ernst & Young award for the Start-up
Entrepreneur of the year 2009.
Mr. Anand Sancheti
Managing Director, SMS
Anand Sancheti heads the finance division of SMSIL group. With
a Project implementation experience of more than 7 years, he
was involved in the successful implementation of first PPP project
in Roads Sector, in India. He has closely worked in Professional
Capacity with McKinsey, SBI capital Market Ltd and National
Highway Authority of India. He has been a faculty for structured
Finance and Project finance at World Bank Knowledge Forum,
State Bank of India, etc. He also holds various Management
Positions within and outside SMS Group Companies.
Mr. Madhav Vemuri
Country Service Manager, ABB
Currently serving as the Country Service Manager and a member
of the Country Management Committee for ABB Limited India,
Madhav was leading ABB Global Industries Services Ltd (GISL)
India. Madhav has played a key role in setting up and stabilizing
the India Operation Center. In over 25 years of career, Madhav has
served in various management positions and gained significant
experience in executing complex large projects and managing
diverse teams and global operations. He shares his insights
on the untapped potential of the service business in India and
ABB’s strategy in providing a comprehensive service portfolio.
He believes that the real difficulty lies not in developing new
ideas, but in escaping from old ones.
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25. Mr. Girish Muley
Speaker profiles
General Manager, IBM
As General Manager – Solutions for Energy & Utilities vertical
of IBM India, Mr. Girish Mule is responsible for driving IBM’s
smarter energy initiative encompassing IT and operational
technologies for energy sector and creating solutions in the
areas of generation, transmission and distribution, which are
tailored to energy sector’s business needs. He has professional
experience of over 22 years in the area of automation & control
for Power Generation and Transmission & Distribution. His
diverse experience covers, designing to commissioning of
control & automation systems for hydro-electric power plants,
thermal power plants, co-generation plants as well as sub-
station automation & protection systems and SCADA /EMS &
DMS systems for transmission & distribution networks.
Mr. Ananth Chandramouli
Head E&U, Infosys
Ananth Chandramouli heads the Energy & Utilities sector business
in India at Infosys. He has more than 16 years of rich experience
working across multiple functions including sales, consulting and
delivery. He has designed and delivered technology solutions
for complex business applications in the Utilities sector in the
US, the UK and India. Ananth has co-authored a seminal report
for Indian Ministry of Power titled “Technology: Enabling the
Transformation of Power Distribution”. Apart from this, Ananth’s
thought leadership papers have been accepted in various forums
including The Open Group and SETLabs Briefings, an Infosys
peer reviewed journal.
Mr. Shuvendu Patnaik
Vice President-Services Technology, Secure Meter
Shuvendu Patnaik, VP, Technologies, in Secure, is an electrical
engineer from IIT Kharagpur with over 34 years experience in
Indian power sector. He had worked in NTPC and POWERGRID
in generation and transmission sectors followed by distribution
sector experience in Secure. In the past he has played a crucial
role in the initial stages of development of Availability Based
Tariffs and development of the first frequency-based special
meters for inter-utility power exchanges. He has hands on
experience in O&M of thermal power stations, electrical testing
and maintenance, protection systems and wide experience in
energy audits for transmission and distribution systems.
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26. SESSION 4
CONTEXT & MOTIVATION
Raising Finance for Investments in Loss Reduction
Stakeholders Operators and Investors
Background Investments in network and service delivery infrastructure will be
required by operators to make interventions that would drastically
reduce losses and improve end-customer services. Raising equity,
debt and managing working capital will be key to the success of
the operating Distribution Operators. However, the exposure of
banks and private equity in the utility segment is still an emerging
space and very few private utilities have had successful financial
closures.
The key question here is,
• What will breathe confidence amongst investors to invest in
tariff regulated Utility PPP models?
Session Operationalising Investments to reduce Losses through timely
Coverage Financing
• Raising PE
• Raising Debt
• Managing Working Capital
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27. SESSION 4
AGENDA
Raising Finance for Investments in Loss Reduction
4.10 5.25 PANEL DISCUSSION
pm pm
Introduction by Session
Mr. Kamal Maheshwari
Director, SPANCO (Moderator)
Panelists
Mr. Alok Dayal
Sr. Director, Credit and Environment Risk, IDFC
Mr. Sudarshan Mohatta
VP, SBI Caps
Mr. Sudip Sural
Director Corporate & Govt. Ratings, CRISIL
Mr. Rajesh Sinha
Senior Investment Officer, IFC
Dr. Pawan Singh
Director Finance, PTC Financial Services (PFS)
Ms. Kshama Fernandes
CEO, IFMR Capital
Panel Q&A
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iukan.in
28. Speaker profiles
Mr. Alok Dayal
Sr. Director-Credit and Environment Risk, IDFC
Mr. Alok Dayal is the Senior Director - Credit and Environment
Risk at IDFC Ltd. An Engineer and an MBA, he has over 17 years of
experience in the infrastructure financing business. As a project
financier he has been involved in appraising and financing
numerous energy (generation and distribution), transportation
and real estate projects. Along with the credit risk function he is
also currently heading the environment risk group at IDFC Ltd.
In this role he has been closely associated with IDFC’s initiatives
in the areas of sustainable finance and responsible investing
and in enhancing IDFC’s internal environment & social risk
assessment processes.
Mr. Sudarshan Mohatta
Vice President, SBI Caps
Mr.Sudarshan is the Vice President in Project Advisory &
Structured Finance Division of SBI Capital Markets. He has
around 17 years of experience in project & corporate finance
and banking including financing of infrastructure projects. Prior
to joining SBI Capital Markets, he has worked with IDBI, World
Bank and ICICI Bank. At SBICAP, he has been actively involved in
structuring and evaluating infrastructure projects and arranging
funds with focus on power, port and road sector. Recently he
was also involved in arranging funding for the distribution
franchisee project in Nagpur.
Mr. Sudip Sural
Director Corporate & Govt. Ratings, CRISIL
SudipSural is presently responsible for corporate and government
ratings at CRISIL. In this role, he leads a team of analysts that
rates large corporates in sectors such as automobiles, pharma,
telecom, metals & mining, power, oil & gas, fertilizers, consumer
durables and media. His key responsibilities include leading new
ratings, rating reviews, surveillance and holding interactions
with investors. Sudip has over 17 years of experience in credit
rating, commercial lending and analytical research. Prior to
joining CRISIL, he was Assistant Vice President, Analytics Center
of Excellence at Genpact.
26
iukan.in
29. Mr. Rajesh Sinha
Speaker profiles
Senior Investment Officer, IFC
Rajesh Sinha is a Senior Investment Officer in the infrastructure
department of the International Finance Corporation. He has
been in the World Bank Group since 1996 and has worked on
infrastructure financing in various capacities across South,
East and Central Asia. He has in-depth experience in project
finance, corporate finance, equity investments, carbon finance,
privatization of state owned assets, and infrastructure sector
legal and regulatory aspects. Rajesh currently covers both public
and private sector infrastructure financing for IFC across all
infrastructure sub-sectors such as power, renewables, transport
and urban infrastructure.
Dr. Pawan Singh
Director Finance, PTC Financial Services (PFS)
Dr. Pawan Singh is the Director-Finance of Company and has more
than 25 year of experience in financing including infrastructure
finance. In this time, he has handled several financing proposals,
both from the perspective of borrowers and lenders. Dr. Singh
has also been closely involved with the first PPP project in
the power sector. He is currently a visiting faculty member in
the area of corporate financing, infrastructure financing and
project financing at several management institutes in India. He
has also served as Director-Finance at Delhi Power Company
Limited, Delhi Transco Limited, Indraprastha Power Generation
Company Limited and Pragati Power Company Limited. Before
this he was GM in Powergrid Corporation Ltd
Ms. Kshama Fernandes
CEO, IFMR Capital
Kshama Fernandes is the CEO of IFMR Capital, a systemically
important NBFC based in Chennai. Kshama joined IFMR Trust
in April 2008. She was a founding member of IFMR Capital and
took over as Chief Risk Officer of IFMR Capital in April 2009.
In her capacity as CRO she set up the risk function at IFMR
Capital, developing and implementing the framework for risk
management in the Company. Over the last four years, she has
represented IFMR Trust and IFMR Capital at various policy and
strategic forums at a national and international level.
27
iukan.in
30. Dr. Isher Ahluwalia Kamal Maheshwari
Advisors
Chairperson, Director,
ICRIER SPANCO
Dr. Ashok Jhunjhunwala Mr. Amanullah
Professor, CEO,
IIT Madras SMPL Utilities
Sunil Wadhwa Ashish Sahay
CEO, Senior VP,
IL & FS A2Z
Malini Shankar Ashok Natarajan
Principal Secretary CEO,
to Govt. of India Tatva Water
Sadashiv Rao Romit Sen
Chief Risk Officer, Senior Assistant
IDFC Director,
FICCI
Anand Sancheti H. Subramaniam
MD, Editor & COO,
SMS Infra EA Water
Satheesh Kumar Rahul Bagdia
CMD, Director,
ENZEN pManifold
Secretary,
IUKAN Forum
28
iukan.in
31.
32.
33. IndianPowerSector.com is India’s premier and the most compre-
hensive effort of its kind, ever attempted in the Power sector in In-
dia. It provides a knowledge sharing platform for the power sector
professionals while touching nearly every aspect of Indian Power
Sector.
We are knowledge driven venture and are positioned to provide the
power sector updates, analysis, discussions, interviews of power
sector dignitaries and various customized services like analysis, re-
search and consultancy.
At present IndianPowerSector.com reaches 5000 + registered users
everyday through E-mails and witnesses more than 1.6 Million hits
every month.
We provide with the following services:
1. Market Research and Market Intelligence.
2. Content Marketing
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4. International Media Tie Ups
Our Associates are majorly Government Associations, International
Organizations in the Power Sector.
Our expertise in the field of power sector is second to no one, and
we wish to be a part of any venture in the power sector.
