Webinar 10th Feb 2012                                                                     Copyright (c) pManifold. Electri...
Agenda• RFP analysis      – Quick MP Bids characterization      – DF attractiveness matrix      – Load growth & customer s...
Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain                                                          3        ...
MP bids quick characterizationWhat to choose between - Volume vs. Opportunity from ATC reduction vs. Investment size?     ...
DF Attractiveness Matrix                        Ujjain offers highest customer density, lowest AT&C losses and low capital...
% Load Consumption (LUs)Load Growth & Customer Segmentation                                                               ...
Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain                                                                7  ...
Socio-Economic trends for Ujjain DistrictUjjain has higher DDP growth rate and workforce participation as compared to Gwal...
Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain   EUCOPS – Electric Utility Customer Opinion, Preferences & Satisf...
Distribution Franchisee Capex Drivers       What are the major Capex component drivers? What utility performance they targ...
Electric Utility Customer Opinions, Preferences and Satisfaction  (EUCOPS) Study Framework  Further breakdown of CSFs into...
Customer Satisfaction Index (CSI) RankingUjjain ranks lower than Gwalior with dissatisfaction across most attributes      ...
Critical Dissatisfaction across almost all attributesDoes ‘customer’ expectations varies across different consumer categor...
Localization of service delivery issues     Category-wise & geographical localization of PQR issues - Outages, Breakdown r...
Capex investment Priority Matrix for UjjainHow to design and validate DF Capex plan to quick win customer satisfaction and...
Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain   Some top findings from pManifold’s DF Excel Financial Model   BI...
Input Bid price trend analysisRequired minimum ratio of ‘Minimum to Maximum input price’ is 0.70. Alsosubsequent years bid...
Sample Investment return from Ujjain DF – onesample simulation runResults                                        Key assum...
Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain                                                          19       ...
EUCOPS help validate ‘Capex’ interventions & roll-out plan        How to use ‘customer derived intelligence’ into strength...
Augment your MP bidding intelligence with our     EUCOPS© reports     Fuel your on-site due diligence efforts and challeng...
Let’s get in                                                  Let’s deploy our insights and actions                       ...
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Webinar: Market, Customer and Investment Intelligence on Ujjain for Distribution Franchisee Bidders

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RFP analysis

– Quick MP Bids characterization
– DF attractiveness matrix
– Load growth & customer segmentation

Socio-Economicanalysis

– Keysocio-economic factors that interrelates with load growth

EUCOPS©

– DF CAPEX Drivers
– Measurement framework
– Localization of PQR issues across customer segments
– Priority matrix Bid Investment Analysis
– Important bidding parameters & sensitivity analysis

Conclusion

– Leveraging EUCOPS results for technical DD and validating capex/opex estimations
– EUCOPSReport

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Webinar: Market, Customer and Investment Intelligence on Ujjain for Distribution Franchisee Bidders

  1. 1. Webinar 10th Feb 2012 Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain Market, Customer and Investment Intelligence on Ujjain for Distribution Franchisee Bidders Catalyzing emerging business models throughSTAKEHOLDER ENGAGEMENT | CONSULTING | RESEARCH
  2. 2. Agenda• RFP analysis – Quick MP Bids characterization – DF attractiveness matrix – Load growth & customer segmentation Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain• Socio-Economic analysis – Key socio-economic factors that interrelates with load growth• EUCOPS© – DF CAPEX Drivers – Measurement framework – Localization of PQR issues across customer segments – Priority matrix• Bid Investment Analysis – Important bidding parameters & sensitivity analysis• Conclusion – Leveraging EUCOPS results for technical DD and validating capex/opex estimations – EUCOPS Report2/10/2012 www.pManifold.com 2
  3. 3. Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain 3 www.pManifold.com RFP ANALYSIS 2/10/2012
  4. 4. MP bids quick characterizationWhat to choose between - Volume vs. Opportunity from ATC reduction vs. Investment size? Bidding KPIs (bubble size indicate mandated CAPEX in Rs. crores) Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain 1400.00 Input Energy (MUs/year) 1200.00 Gwalior (Area 174 sq. km.) 1000.00 Capex - 170 cr. 800.00 1.84 lacs cusomers 600.00 Ujjain (Area 93 sq. km.) Sagar 400.00 Capex - 70 cr. (Area 205 sq.km.) 200.00 95K customers Capex - 30 cr. 54K customers 0.00 0.00% -200.00 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% AT&C losses (%)2/10/2012 www.pManifold.com 4
  5. 5. DF Attractiveness Matrix Ujjain offers highest customer density, lowest AT&C losses and low capital risk. Opposite trend of reducing LT and HT consumptions per customer. LT to HT sales ratio in industrial segment is higher than in Gwalior. Revised RFPs @ town level % Deviation from old RFPs @ Districit level Ujjain East Central West East Central West Parameters • Smallest area and highest Sagar Gwalior Ujjain Sagar Gwalior Ujjain Geographical Area (Sq. Kms.) 204 174 92.68 -98% -97% -98% customer density amongst 3population Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain Regional bid areas area & POPULATION (2011) 309000 1045000 663000 -85% -49% -61% DENSITY (2011)(Population per 1514.71 6005.75 7153.65 Sq.km) 668% 1442% 2448% • Avg. 70% reduction in number No. of Electricity Consumers (Total) 54,641 184,680 95,893 of electricity consumers, -81% -30% -71% consumers Electricity in 2011 connected load and also LT 54,634 184,553 95,834 -81% -30% -71% HT 7 127 59 -83% -32% -37% Electricity sales (with RFP Consumer Density (per sq.km) 267.85 1061.38 1034.67 872% 1989% 1786% scope revision from District to Connected Load (KW) in 2011 59,971 361,909 134,113 -74% -28% -68% town level) LT 57,374 325,100 120,747 -73% -28% -70% • Opposite trend of reducing LT Connected Load HT 2,597 36,809 13,366 -80% -25% -47% Connected Load Density (KW/sq.km) 293.98 2079.94 1447.05 1219% 2056% 1985% and HT consumptions per Average Connected Load per LT 1.05 1.76 1.26 customer as compared to 37% 3% 6% connection (KW) Gwalior and Sagar Average Connected Load per HT 371.00 289.83 226.54 (kWh/consumer/month) 19% 10% -16% connection (KW) Electricity Sales (LU) in 2011 955 5,423 2,382 -77% -31% -72% • 3% increase in distribution Electricity Sales LT 849 6,432 2,052 -77% 0% -73% losses inspite of significant HT 106 1,403 330 -74% 0% -56% Average consumption by LT 129 290 178 area reduction 19% 43% -8% (kWh/consumer/month) • 6% improvement in collection Average consumption by HT 126,488 92,051 46,627 (kWh/consumer/month) 50% 48% -31% efficiency Distribution Losses (%) 41.63% 47.42% 38.71% -2% 4% 3% • 90% and 35% reduction in Losses Collection Efficiency (%) 93.95% 89.21% 96.56% 2% 7% 6% 45.16% 53.09% 40.82% number of DTCs and AT&C Losses 1% -3% -1% transformer failure rate Transformer Failure rate % 3.78% 8.95% 5.77% -45% -28% -35% respectively Transformer Transformer Capacity (sum of all 397 4146 1420 -93% -49% -90% divisions)(kVA) Transformer Failure 15 371 82 -96% -64% -94% 2/10/2012 No. of DTCs 397 4146 1420 www.pManifold.com -93% -49% -90% Source: pManifold Analysis 5
  6. 6. % Load Consumption (LUs)Load Growth & Customer Segmentation 9% 14% 47% Domestic Commercial Industrial (LT) 2%HT & Commercial growth has picked up well with higher sales growth rate compared to 13% Irrigation OthersGwalior. Growth is consistent with indication of lower theft as compared to Gwalior. 15% HT CAGR Ujjain town (2006-2011) LT HT Overall Domestic Commercial Industrial Irrigation Others Total LT Total HT Overall (LT + HT) Number of consumers 2.35% 1.51% 2.26% -14.48% 21.87% 2.15% 7.61% 2.16% Copyright (c) pManifold. Electric Utility/EUCOPS/UjjainFor Ujjain Connected Load (kW) 3.46% 6.52% 3.67% -7.05% 10.86% 4.25% 10.49% 4.79% Electricity Sales (LUs) 8.95% 12.09% 2.37% -2.61% 18.63% 8.85% 15.56% 9.67% Revenue Billed (Rs. Lacs) 15.22% 12.53% 5.19% 23.94% 15.61% 13.12% 17.79% 13.74% Revenue Collected (Rs. Lacs) - - - - - 13.58% 18.24% 14.20% Average billed Tariff (Rs./kWh) 5.75% 0.39% 2.76% 27.25% -2.54% 3.92% 1.93% 3.71% Average realised Tariff (Rs./kWh) - - - - - 4.34% 2.32% 4.13% Collection Efficiency (%) - - - - - 0.41% 0.38% 0.41% Tariff Rates (Rs./kWh) 11.10% 2.01% 4.14% 8.37% 4.00% 5.51% 1.56% - Source: pManifold • Domestic: Higher sales growth rate than number of • LT Industrial: Revenue billed is lowest in LT customers and connected load. This is indication of industrial customer segment. (LT industrial is bigger higher consumption and sophistication as than HT) compared to Gwalior. • Agri: Agri consumption growth rate is smallest. • Commercial: High electricity sales growth rate in However revenue billing rate shows highest commercial. Connected load growth rate is 4 times progress (Potential good progress made in metering higher than growth in number of customers. This agri customers) indicates unused capacity and potential good future growth rate of this segment. • HT: HT growth rate is high with steady collection. HT Tariff growth rate is also the smallest. 2/10/2012 www.pManifold.com 6
  7. 7. Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain 7 SOCIO-ECONOMIC ANALYSIS www.pManifold.com 2/10/2012
  8. 8. Socio-Economic trends for Ujjain DistrictUjjain has higher DDP growth rate and workforce participation as compared to Gwalior. Also highestliteracy rate, and net sown area in MP. Higher urban slum rate, but lowest ST population in MP.Economic Indicators Social Indicators• 11.88% growth rate of District Domestic product • 0.626 HDI (Ujjain ranks 6th in MP) (DDP) • 33.9% Female workforce participation is highest Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain• 8.1% Per capita income growth rate in MP• 44.11% Total workforce participation rate • 19.1km road network per 100 sq. km. (against (Ujjain ranks highest in MP) national avg. of 35)• Increasing Rs. 22654/ha Agri land productivity • 2.45% urban slum population (Ujjain ranks 2nd in MP) • 28.5% ST population (lowest in MP)• 80.3% net sown area (which is highest in MP). • 71.18% literacy (highest in MP) 42% of net sown area is under irrigation. • Number of Industrial areas is 4 (highest in MP)• 37.16% & 29.41% respectively Urban & rural BPL families• 20.69% of HH’s involved in NGREGS Human Development Index (HDI) Economic growth Load Growth 700000 6000 600000 5000 Electricity Sales (LUs) 500000 DDP (Rs. Lacs) 4000 400000 Sagar Sagar 300000 3000 Gwalior Gwalior 200000 2000 Ujjain Ujjain 100000 1000 0 0 2006-07 2007-08 2008-09 2009-10 2010-11 Electricity Consumption per Capita (kWh)2/10/2012 www.pManifold.com 8
  9. 9. Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain EUCOPS – Electric Utility Customer Opinion, Preferences & Satisfaction A MEASURE OF UTILITY PERFORMANCE2/10/2012 www.pManifold.com 9
  10. 10. Distribution Franchisee Capex Drivers What are the major Capex component drivers? What utility performance they target to improve? Sample Capex distribution (First 2 years) Avg. Capex distribution (First 2 ye 11/0.4 kV DTC 16% PQR 16% Copyright (c) pManifold. Electric Utility/EUCOPS/UjjainConsumer Metering (Replacement & New) 15% MBP 15% Services & IT Expenses 12% CS, Com, IARH 12% Critical Success Factors (CSFs) for utility DTR Metering & EHV 11% MBP 11% • PQR- Power Quality & Reliability 33/11kV Sub stn. 11% PQR 11% • MBP – Meter Billing & Payment 3-phase 4 wire meters(AG) 7% MBP 7% • CS – Customer Services 11kV Overhead Lines 5% PQR 5% PQR, Price • Com -5%Communications Conversion of LT OH to UG 5% PQR • IARH4%Information Access & Records – Transformer & DTC Box 4% Handling LT Lines Overhead 0.4 KV PQR 3% 3% PQR, Price • Price 3% UG Cable HT/LT 3% PQR 2% 33kV Overhead Lines 2% PQR, Price 2% RMU/LT Crimping/33Kv Capacitor Bank 2% PQR, Price 1% 11 KV HT Pole Mounted Capacitor Bank 1% MBP 0% AMR HT Consumers and GIS 0% Source: pManifold PQR 0% Aditional Bay 11 KV 0% How to ‘independently’ measure utility’s performance against the CSFs? How to allot and ‘roll-out’ capex against each CSFs across different ‘revenue customers’ (both in time and space)? 2/10/2012 www.pManifold.com 10
  11. 11. Electric Utility Customer Opinions, Preferences and Satisfaction (EUCOPS) Study Framework Further breakdown of CSFs into 27 attributes. They in turn drives to create a ‘functional role’ & ‘performance’ based DF organization 1. Unplanned Outages 2. Planned Outages 3. Voltage Stability Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain 4. Safety & Maintenance 5. Local Electricity Infrastructure 7. Ease of New Meter 6. Breakdown Restoration Power Quality & 8. Resolution Meter Complaints Reliability 9. Resolution Billing Complaints 10. Customer Service Response Time 11. Staff Behavior 27. Capability Customer 12. Access to customer service Company Image Service 28. Community Engagement CS 13. Advance notice about disruption 14. Advance notice about public work25. Complaints Traceability 15. Awareness- Energy Efficiency26. Online Accessibility of Information 16. Awareness- Customer Rights Access & Record Communication 17. Communication Modes Records Handling 18. Meter Accuracy 23. Fairness of Price 19. Bill Receipt on Time 24. Value for money Meter Billing 20. Billing Accuracy Price and Payment 21. Easy bill understanding 22. Modes of Payment © pManifold 2/10/2012 www.pManifold.com 11
  12. 12. Customer Satisfaction Index (CSI) RankingUjjain ranks lower than Gwalior with dissatisfaction across most attributes SAGAR UJJAIN GWALIOR Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain 1 100 50% 17% 33% 50 67 Dissatisfied (CSI < 50) OK (50 < CSI < 67) Satisfied (CSI > 67) Copyright (c) pManifold. Electric2/10/2012 12 Utility/CSAT/Gwalior
  13. 13. Critical Dissatisfaction across almost all attributesDoes ‘customer’ expectations varies across different consumer categories? Factors Attributes Residential Commercial Industrial Agri Unplanned Outages 29.70 24.44 42.22 35.56  By Category: Planned Outgaes 22.42 48.89 24.44 15.56  Commercial Customers Voltage Stability 46.67 37.78 40.00 37.78 indicating better CSI scores Power Quality & Safety & Maintenance 31.52 26.67 40.00 31.11 than other Customers Reliability Local Electricity Infrastructure 37.58 26.67 33.33 28.89  ‘Industrial’ & ‘Agri’ Customers Breakdown Restoration 28.48 35.56 24.44 33.33 are dissatisfied with almost All Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain Average 32.73 33.33 34.07 30.37 Attributes Ease of New Meter 31.25 27.27 33.33 20.00 Resolution Meter Complaints 26.67 30.95 24.44 17.78 Resolution Billing Complaints 21.82 28.89 31.11 33.33 Customer Service Service Response Time 25.45 24.44 22.22 20.00 Staff Behavior 27.27 40.48 22.22 22.22  Most Dissatisfaction Access to customer service 22.73 30.56 33.33 28.89 Average 25.86 30.43 27.78 23.70 (Attributes) Advance notice about disruption 30.30 28.89 22.22 13.33  Planned Outages Advance notice about public work 27.88 17.78 20.00 26.67  Resolution Meter Complaints Awareness- Energy Efficiency 20.00 26.67 22.22 13.33  Resolution Billing Complaints Communications Awareness- Consumer Rights 21.82 35.56 28.89 17.78  Advance notice about public Communication Modes 27.27 44.44 28.89 15.56 work Average 25.45 30.67 24.44 17.33  Awareness Energy Efficiency Meter Accuracy 38.79 40.00 24.44 28.89  Service Response Time Bill Receipt on Time 55.76 71.11 48.89 44.44 Meter, Billing & Billing Accuracy 35.15 55.56 33.33 31.11 Payments Easy bill understanding 56.36 62.22 44.44 42.22 Modes of Payment 47.27 60.00 40.00 46.67 Average 46.67 57.78 38.22 38.67 Fairness of Price 29.25 51.28 35.71 46.67 Price Value for money 32.67 26.19 21.43 28.89 Agri Industrial Overall Residential Commercial Average 30.96 38.74 28.57 37.78 1 100 Complaints Records handling 31.88 28.21 27.78 19.44 Information Systems Online Accessibility to records 23.33 27.78 33.33 28.21 50% 17% 33% Average 27.61 27.99 30.56 23.82 50 67 Capability 23.13 20.51 26.19 25.00 Company Image Community Engagement 31.78 39.39 30.30 18.18 Average 27.46 29.95 28.25 21.592/10/2012 www.pManifold.com 13
  14. 14. Localization of service delivery issues Category-wise & geographical localization of PQR issues - Outages, Breakdown restoration & Maintenance are key issues affecting all customer categories including revenued ones. PQR - Power Quality & ReliabilityPlanned Outages % Dissatisfied customers with PQR 100% 93% 89% 87% 87% 90% 80% 80% 80% 80% Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain 76% 80% 73% 73% 73% 67% 67% 67% 67% 67% 67% 67% 67% 70% 60% 58% 60% 53% 47% 50% 40% 30% 20% 10% 0% Unplanned Outages Planned Outgaes Voltage Stability Safety & Maintenance Local Electricity Breakdown Restoration Infrastructure Residential Commercial Industrial Agri Overall ‘satisfaction’ levels for PQR Breakdown Restoration Local Electricity… Source: pManifold Safety & Maintenance Agri Voltage Stability Industrial Planned Outgaes Commercial Unplanned Outages Residential 0% 20% 40% 60% 80% 100% 0% 20% 40% 60% 80% 100% VS S DS VDS NA 2/10/2012 VS S DS VDS NA www.pManifold.com 14
  15. 15. Capex investment Priority Matrix for UjjainHow to design and validate DF Capex plan to quick win customer satisfaction and faster ROI?Improving PQR and Customer Services should be the focus for initial capex deployment. Importance HIGH Voltage Stability Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain Planned Outgaes Copyright (c) pManifold. Electric Utility/CSAT/Ujjain Unplanned Outages Value for money Communication Modes Meter Accuracy Satisfaction HIGH Satisfaction LOW Advance notice about Safety & Maintenance public work Bill Receipt on Time Advance notice about disruption Resolution Billing Complaints Ease of New Meter Resolution Meter Complaints Local Electricity Infrastructure Billing Accuracy Easy bill understanding Awareness- Energy Efficiency Awareness- Consumer Rights Capability Service Response Time Staff Behavior Modes of Payment Access to customer service Breakdown Restoration Fairness of Price Importance HIGH For Gwalior Planned Outgaes Unplanned Outages Bill Receipt on Time Value for money Advance notice about Copyright (c) pManifold. Electric Utility/CSAT/Gwalior Fairness of Price Complaints Records handling Breakdown Restoration Satisfaction HIGH public work Satisfaction LOW Capability Meter Accuracy Advance notice about disruption Voltage Stability Access to customer service Complaints Records handling Billing Accuracy Modes of Payment Staff Behavior Resolution Billing Complaints Easy bill understanding Resolution Meter Complaints Community Engagement Online Accessibility Service Response Time Online Accessibility Safety & Maintenance Awareness- Energy Efficiency Awareness- Consumer Rights Communication Modes Local Electricity Infrastructure to records to records Ease of New Meter 30.00 35.00 40.00 45.00 50.00 55.00 60.00 65.00 Community Engagement Importance LOW 10.00 15.00 20.00 25.00 30.00 35.00 40.00 45.00 50.00 55.00 60.00 Importance LOW2/10/2012 www.pManifold.com Source: pManifold 15
  16. 16. Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain Some top findings from pManifold’s DF Excel Financial Model BID INVESTMENT ANALYSIS2/10/2012 www.pManifold.com 16
  17. 17. Input Bid price trend analysisRequired minimum ratio of ‘Minimum to Maximum input price’ is 0.70. Alsosubsequent years bid price should be higher than previous year quotes. 5 4.5 Bid price trend Min/Max = 0.8 LIP = 3.52 Rs./kWh 4 Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain LIP = 3.25 Rs./kWh 3.5 3 LIP = 2.11 Rs./kWh 2.5 LIP = 1.95 Rs./kWh 2 1.5 Min/Max = 0.66 1 0.5 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15• Previous DF winning bids at • Severe competition seen in Nagpur, Aurangabad and Jalgaon previous bids, with 2nd ranking has seen delta of less than Re. 1 bid loose by around 10 paisa in between Min and Max bid price. LIP2/10/2012 www.pManifold.com 17 LIP = Levelised Input price
  18. 18. Sample Investment return from Ujjain DF – onesample simulation runResults Key assumptions • Capex:• Equity IRR = 8.79% – Capex Rs. 70 cr. (distributed as per sample capex distribution in previous slide) Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain – 100% refund of depreciated terminal value •• Equity payback = 9 years Opex: – 60 paisa per unit employee cost (80% of O&M costs) • Input price: – Bid price curve with LIP of Rs. 3.52 (previous slide top green curve)• Avg. DSCR = 1.02 • Loss Reduction: – Technical Loss reduction rate of 16% per year (cap 6%) – Non-Technical Loss reduction rate of 20% per year (cap 4%)• Tariff Indexation ratio ranges from • Growth: 1.03 to 1.64 in 15 years – – Avg. Tariff growth rate of 3% Avg. Load growth rate of 7% • Investments: – Equity 30% – Term Loan Interest rate 13% • Taxes: – Tax rate 33.22% – MAT 19.93%2/10/2012 www.pManifold.com 18
  19. 19. Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain 19 www.pManifold.com CONCLUSION 2/10/2012
  20. 20. EUCOPS help validate ‘Capex’ interventions & roll-out plan How to use ‘customer derived intelligence’ into strengthening bid estimation? 37.78 PQR: Voltage Stability • What are the causes of Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain CS: Customer Service dissatisfaction in 24.44 MBP: Easy Bill Response Time different revenueUnderstanding PQR: Outages customer categories? Where? 44.44 29.70 • What intervention PQR: Safety and Maintenance required to address Ujjain town 31.52 them? • What capex and opex PQR: 26.67 Local Electricity Infrastructure implications? Residential Commercial Industrial Agri Dissatisfied (CSI < 50) CSI Scale OK (50 < CSI < 67) Satisfied (CSI > 67) 2/10/2012 www.pManifold.com 20
  21. 21. Augment your MP bidding intelligence with our EUCOPS© reports Fuel your on-site due diligence efforts and challenge your bidding assumptions with our detailed analytics. All 3 MP regions reports (100+ slides each) available.DF = DISCOM + ATC Loss Reduction + Opex optimization + Customer Satisfaction Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain 1. On-site technical due 1. EUCOPS (Customers) diligence (Bidder- 2. Consumption (RFP) Technical) 3. Socio-Economic 2. Investment Analysis trends (2° research) (Bidder- Mgmt.) pManifold © Informed & Rational Bidding (increase win prep) 2/10/2012 www.pManifold.com 21
  22. 22. Let’s get in Let’s deploy our insights and actions for your business to improve and grow!touch… Join us in our conversations at, pManifold Insights Copyright (c) pManifold. Electric Utility/EUCOPS/Ujjain Premium & Free Reports, Presentations, and more… Talk to us or drop by… Rahul Bagdia Faiz Wahid pManifold +91 95610-94490 +91 88056-55069 Community Blog Rahul.Bagdia@pManifold.com Faiz.Wahid@pManifold.com Articles, technical notes. India (Main office) USA (Liaison Office) Power Distribution True Distributed Generation Crystal Plaza, Level 2 2020 Calamos Ct., 276 Central Bazaar Road, Suite 209 Franchisee AT&C Efficiencies Power Distribution Ramdaspeth, Nagpur - 10 Naperville, Community of Interest Franchisee Maharashtra, INDIA IL 60653, USA http://www.pmanifold.com Mr. Dinesh Jain +1 630-853-3520 Connecting talent & Making dinesh.jain@pManifold.com Local companies discoverable2/10/2012 www.pManifold.com 22

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