3. all about Vision Source
“enriching lives by enabling
independent optometrists to reach
their full potential”
3,300 locations | 4,900 clinicians | 18% market share | $2.5B network revenue
3
7. landscape
always ON
mind blowing user
experiences
internet of things
frequently changing
consumers
disruptive
difficult to
differentiate
speed to market
new forms of data
business landscape
global village
uncertain times
commoditization of
services
social media
economy
What is the impact on you and Corporate IT?
7
8. Our “demand – supply” is off
balance…
Larger horse or a lighter cart
impact on you
8
9. two opposing forces linked together
IT in the sense of managing
technology infrastructure is on the
cusp of becoming a critical but
nonstrategic asset like electricity.
generic IT strategic value
o commoditization
o consolidation
o outsourcing
o cloud and utility computing
Today, the CIO is becoming increasingly
thought of as a chief innovator, chief
strategist, chief process officer, or all
three.
o i for innovation
o disruptive technologies
o postmodern business
Two third of CEOs believe that
IT will make a greater contribution during this decade.
9
11. approach
strategic acceleration = focus + clarity + execution
“your results will only change when your thinking does.” – tony jeary
GREAT Team: Common BELIEF + TRUST
high
leverage
activities
skills +
resources +
incentive +
action plan
start
with a why
11
13. customers at the center
Member
Engagement
Elite
Vendor
Utilization
Patient/Practice
- Potential
- Actual
Peer Community
Practice
Management
Tool Kit
13
14. building scalable platform enable growth
business
intelligence
• Insight into key
business metrics
associated with
our members and
vendor partners
to enhance
operating results
across a broad
spectrum of profit
pools.
staff learning
• Launched
edutainment
(education +
entertainment)
platform Optical
DreamSM
resulting in 4.5%
additional
increase in
member revenue.
customer life
cycle
management
• Scalable platform
to manage the
lifecycle of
members from
prospect stage to
full franchise
lifecycle
management.
collaboration
• Platform first of
its kind in
optometry
industry to
enable
engagement of
our members and
collaborate to
enhance their
productivity,
growth, and
foster collegiate
interaction.
enabled 98% customer retention rate and record 11% increase growth
14
16. Content Source includes various studies and presentations from PWC, Gartner, Cisco, MS, and Corporate Executive Board
Although I believe that the information contained in this document has been obtained from reliable sources, but we are not responsible
for any errors or omissions contained herein or for the results obtained from the use of this information.
Be strategic
Be focused
Be great
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