management information syste

1. Pesented by Abdullahel Momen Ajmee

2. Information system
A combination of hardware,
software and trained personnel to
facilitate planning, controlling,
coordination and decision
making
Business value chain
A model of how business
receive raw materials as input,
add value to the raw materials
through various process

3. MANAGEMENT INFORMATION SYSTEM OF
WAL-MART
 Ordinarily automates routine and repetitive task
 Inputs of TPS in raw data
TPS

4. DSS
 Wal-Mart implemented a number of strategies of
DSS. Ex: Retail Link and sales data warehouse
 Wal-Mart stared analyzing the details of item and
their cost and implementing these data since 1997
 drastic change in merchandizing decision which
helped them touch sky limit and customer satisfaction

5. SCM
 Electronic Data Interchange
 Computer Terminal Network
 Voice Based Order Filling
 Global Positioning System

6. Business value chain

7. CUSTOMER MANAGEMENT
Contact and account management
Sales :: use cross selling way
information corner for customer
Marketing and fulfillment:: they
ensure friendly price smaller format
store
Customer service and support:: keep
contact with the customer through mail,,
telephone etc they send message in
customers event

8. KNOWLEDGE
MANAGEMENT
creation and acquisition
modification
use the knowledge
archiving
transfer
disposal

9. MANAGEMENT ACIVITIES
 COORDINATING
satellite communication system

10. SATELITE SYSTEM
 Data collected and analyzed
 Observing merchandise flow
 Video transmission, credit card authorization
and inventory control.

11. CONTROLLING
clan control
audit control
market control
performance standard control
cross docking inventory system

12. CONCLUTION
• Its awesome the way Wal-Mart
control its information system
• Its accurate enough manage
everything
• The satellite system is perfect in
collection of information and share it
easily between supplier and Wal-Mart