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FAQ - How often are courses updated?
- 1. Copyright © 2014 Security Compass. All rights reserved. 1
How often are Security Compass courses updated?
Security Compass takes our course
content and customer feedback
seriously.
Our customers rely on us to keep
content up to date and relevant to
their teams. This is how we perform
our course updates.
- 2. Copyright © 2014 Security Compass. All rights reserved. 2
Our evaluation of content is based on a combination of customer feedback, security
consulting expertise, changing industry best practices and our research methodology.
Updates are put into major and minor update types.
HOW DO WE EVALUATE CONTENT
MAJOR UPDATES
Constitutes changes that include
significant module, layout, design, course
subject updates, course outline changes
and/or new CBT functionality.
MINOR UPDATES
Constitutes changes to resolve bugs that
may include, navigation, course notes,
cosmetic, quiz questions, player and/or
SCORM/AICC tracking updates.
- 3. Copyright © 2014 Security Compass. All rights reserved. 3
WHEN DO UPDATES OCCUR?
EVALUATION RESULT DESCRIPTION CUSTOMER NOTIFIED
Major update
A major update is required in which a project plan
to update the course is put in place. Course
updates can take on average 2-3 months.
• July
• December
Minor update
A minor update is required in which a project plan
is put together. Course updates can take on
average 1 month to complete.
• July
• December
• Emergency update,
customer notified to
update immediately
Export Report Course is deemed current and relevant N/A
- 4. Copyright © 2014 Security Compass. All rights reserved. 4
All subscription based customers will be eligible for content updates.
Enterprise customers who are on our All Courses plan, will be eligible to also receive new
courses that are released - at no additional cost.
PUSHING UPDATES
HOSTED SAAS CUSTOMERS
Changes are immediately pushed out to
the hosted environment as per the
notification schedule.
LMS EXPORT CUSTOMERS
We will notify, and the decision to
upgrade is optional for customers who
host our courses in their own LMS.
- 5. Copyright © 2014 Security Compass. All rights reserved. 5
To see our course curriculum and learn more
about us, visit us at www.securitycompass.com
If you have any questions, please e-mail us at
training@securitycompass.com
We can’t wait to hear from you!
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