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1 of 17
{
Rama Krishna
IMC plan
{
Group 4
Anushree Kandalkar
Megha Mohan
Radhika Nayak
Rishi Raj Chauhan
Client Background
• Present in Lonavla, Pune and Mumbai
• Hotel room rates
• Peak season
• Complimentary breakfast
❧ Zomato
❧ Website
❧ Social Media- Facebook/ Twitter
Presence
❧ Kumar Hotels
❧ Kailash Parbhat
Competitors
❧ Comfort, Food and best in class facilities
Positioning
❧ Khandala and Lonavla-
❧ Tourist spot between Mumbai and Pune
❧ Visitors/ Families drop in every weekend
Target Market
❧ Tourists (from in and around Pune and Mumbai,
Maharashtra)
❧ Families (in and around Pune and Mumbai, Maharashtra)
❧ Look out for accommodations which include restaurant
service
Target Audience
Pen Portrait
Integrated Marketing
Communications Plan
❧ Out Of Home Advertising:
❧ Outdoor Ads – Billboards and Hoardings
on Mumbai Pune Expressway
❧ In and around Lonavla Market
Advertising
❧ Social Media Marketing:
❧ Facebook and Twitter
❧ Make My Trip, Tripadvisor, cleartrip.com
❧ Ad Words
Digital Marketing
❧ Personalized invitation to customers through e-mailers for
events and parties inviting them to Rama Krishna
❧ Personalized messages to loyal customers with discounts
inviting them to stay with us during non-peak season
❧ Website to have an option to subscribe to e-mailers
Direct Marketing
❧ Press releases and reviews of Rama Krishna
in local newspapers and blogs
❧ Pune Times
❧ Bombay Times
❧ Time Life
❧ Food Festival event to invite people to write
articles about the food, and their experience.
Public Relations
❧ New menu with more variety of dishes both veg and non veg
❧ Redesign the menus
❧ Revamp of the website and make it more user friendly and interactive which
should be regularly updated
❧ Ambience of the restaurant should be made more vibrant and lit up
Recommendations
❧ Include tour packages for their tourists to make their
travelling more convenient
❧ Room packages for couples and families to enjoy their
stay in Lonavla at affordable rates (4 nights, 3 days for
two)
❧ Offer wedding, birthdays, honeymoon and party
packages
❧ Table Tent cards in rooms with information to promote the
restaurant and banquet halls and their variety and vice versa for
restaurants
❧ Offer loyalty programs for people who are regular visitors of the
hotel, For eg: Discounts, loyalty points, membership cards etc
❧ Flyers/ Inserts with the menu cards in the rooms with
information of the banquet hall

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Group 4 rk imc Marketing communications

  • 2. { Group 4 Anushree Kandalkar Megha Mohan Radhika Nayak Rishi Raj Chauhan
  • 3. Client Background • Present in Lonavla, Pune and Mumbai • Hotel room rates • Peak season • Complimentary breakfast
  • 4. ❧ Zomato ❧ Website ❧ Social Media- Facebook/ Twitter Presence
  • 5. ❧ Kumar Hotels ❧ Kailash Parbhat Competitors
  • 6. ❧ Comfort, Food and best in class facilities Positioning
  • 7. ❧ Khandala and Lonavla- ❧ Tourist spot between Mumbai and Pune ❧ Visitors/ Families drop in every weekend Target Market
  • 8. ❧ Tourists (from in and around Pune and Mumbai, Maharashtra) ❧ Families (in and around Pune and Mumbai, Maharashtra) ❧ Look out for accommodations which include restaurant service Target Audience
  • 11. ❧ Out Of Home Advertising: ❧ Outdoor Ads – Billboards and Hoardings on Mumbai Pune Expressway ❧ In and around Lonavla Market Advertising
  • 12. ❧ Social Media Marketing: ❧ Facebook and Twitter ❧ Make My Trip, Tripadvisor, cleartrip.com ❧ Ad Words Digital Marketing
  • 13. ❧ Personalized invitation to customers through e-mailers for events and parties inviting them to Rama Krishna ❧ Personalized messages to loyal customers with discounts inviting them to stay with us during non-peak season ❧ Website to have an option to subscribe to e-mailers Direct Marketing
  • 14. ❧ Press releases and reviews of Rama Krishna in local newspapers and blogs ❧ Pune Times ❧ Bombay Times ❧ Time Life ❧ Food Festival event to invite people to write articles about the food, and their experience. Public Relations
  • 15. ❧ New menu with more variety of dishes both veg and non veg ❧ Redesign the menus ❧ Revamp of the website and make it more user friendly and interactive which should be regularly updated ❧ Ambience of the restaurant should be made more vibrant and lit up Recommendations
  • 16. ❧ Include tour packages for their tourists to make their travelling more convenient ❧ Room packages for couples and families to enjoy their stay in Lonavla at affordable rates (4 nights, 3 days for two) ❧ Offer wedding, birthdays, honeymoon and party packages
  • 17. ❧ Table Tent cards in rooms with information to promote the restaurant and banquet halls and their variety and vice versa for restaurants ❧ Offer loyalty programs for people who are regular visitors of the hotel, For eg: Discounts, loyalty points, membership cards etc ❧ Flyers/ Inserts with the menu cards in the rooms with information of the banquet hall