Resume in Engilsh

1. NORTON PARATELA
E-mails: nparatela@hotmail.com / nparatela@gmail.com Profile: http://www.linkedin.com/in/norton
520 Victor Brecheret St, 4DT3 ― 06026-000 – Osasco – SP ― Cell: 55 11 8288-4545 and 55 11 7320-7211
SENIOR IT & FINANCIAL EXECUTIVE
Career tracked in global multinational companies from Banking, Consulting, Transportation and automotive industries.
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MAIN OBJECTIVE
Working in C-level as a CIO, COO, or PMO Master.
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EXPERTISE & MAIN SKILLS
International Exposure:
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Experience in several projects management and business development covering 12 countries in the three Americas.
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Skilled in HR Leadership and IT Strategies in the US and the UK.
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Intense international exposure, managing several projects and doing businesses in the US and all over Latin America region.
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Results oriented:
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Planning, feasibility and risk analysis, budgeting and communication planning.
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Strong leader, balanced and accountable personality with a winning attitude and the ability to manage a local team as part of an international organization.
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Excellent communicator and negotiator, both internally and externally.
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Hard-driving, results-oriented manager, capable of significantly contributing to increasing company performance and profits.
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Goal-oriented, highly confident, self-motivated and hard-working.
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Able to drive execution while seeing the whole picture.
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Strategic Vision
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Able to provide direction, leadership and vision for the technology solutions of the company as they relate to the business process.
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Highly thorough understanding of the underlying business drivers of IT strategy work in the areas of competitive environment, business processes as well as
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technology and product trends for consulting clients.
Enhance and/or develop the management team, organizational infrastructure and support systems required to achieve performance and growth objectives,
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established in line with the Board.
Operational Effectiveness Focusing:
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Experience in negotiation and contract management.
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Cost reduction oriented.
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Leadership and Managing Teams:
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Able to communicate with business partners at all times to ensure that they understand the benefit of Information Technology Initiatives (IT) and participate in
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their successful implementation.
Proven leadership experience setting the vision and building, leading, and motivating development teams. Experience leading managers, supporting multiple
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products, estimating project resource requirements, and managing product delivery schedules and associated risks is essential.
Provide inspirational and effective leadership and coaching to senior leadership team members and to the organization as a whole.
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Establish credibility throughout the organization and with the Board as an effective developer of solutions to organizational challenges.
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Proven ability to develop mid-level management and build strong future leaders, including identifying, training, promoting and hiring managers within an
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emerging market context.
Deliverables focusing:
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Direct the IT function of the group and ensure information systems are robust and adequately resourced on equipment, software and staffing.
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Demonstrated track record of implementing enhanced product development processes that shorten release cycles and improve quot;time to marketquot; for new
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products.
Proven business acumen in IT strategy, cost reduction, improving services and achieving the best balance between IT and business alignment.
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Motivational & Cultural Changing Agent:
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Self motivated independent and organized worker. Excellent people skills, ability to build teams and motivate employees and staff.
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Abilities to understand financial and industry business issues and processes and articulate the business context of projects and processes.
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Ability to influence others and manage expectations of key stakeholders, development of end-to-end design and deployment of information management
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solutions and IT business strategies.
Diversity & Talent Management:
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Exceptional project management skills, including the ability to deploy resources and manage multiple projects in a cross-functional, matrix environment.
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Focused on digging out the best talents, brightest minds and high potentials through a narrow partnership with HR professionals.
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Strong leader, balanced and accountable personality with a winning attitude and the ability to manage a local team as part of an international organization.
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Skills & Expertise:
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Relevant experience and knowledge in Telecom industry for having done consulting services, implementing projects for and negotiating with Telmex (Comcel
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Colombia and Claro Brazil), Impsat, Telefonica, Ericsson, Brazil Telecom and Comsat.
Strong experience in Financial and Administrative shared services centers.
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Deep experience in Governance, Risk & SOX Compliance considering Business Continuity Plan, Disaster Recovery / Contingency Planning.
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Certified Project Manager at PMI. (PMP no. 490328 – http://www.pmi.org.com/certapp/registry.aspx).
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Certified as International Project Manager at IBM USA.
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Excellent experience as Project Executive, with special emphasis to SAP (FI/CO, AM, TR, MM, WM, SD, PP, PS, PM, QM, e PI), Electronic Invoice (Nota
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Fiscal Eletrônica), Electronic Taxes and Accounting (SPED Fiscal e Contábil).
Proven track record delivering profitable projects on-time, within budget, balanced with the triple constraints, committed to the deadlines, assumptions, and
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scope, ensuring high customer satisfaction and low risk.
Attended several coursework seminars and workshops in the US, the UK and Latin America, such as: IT Governance (2008); Cobit (2008); ITIL Foundations &
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Expert (2008); Provision (2008); SPED (2008); Nota Fiscal Eletrônica (2008); Information Lifecycle Management(2008); International Institute of Learning
(IIL); Project Management Preparation (2007); Program Management Certification Tracking (2007); Best practices of Sarbanes Oxley (2005); IT Budgeting plan
(2005); Process Management (2005); ITIL Foundations (2005); Decreasing the IT Infrastructure complexity (2004); Compass for IT Strategy (2003).

2. EDUCATION & LANGUAGES
Bsc (Hons) Computer Science: Computer Systems. Master Degree: Faculdade de Administração e Informática (Brazil)
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Major: IT Strategy & Management – Santa Clara University – California
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Fluent in English, Spanish and Portuguese.
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WORK EXPERIENCE
General Motors Corporation — 10/2006 to date — Senior Financial Shared Services Center Program Manager
Responsible for giving IT directions to Latin America, Africa Southern and Middle East regions , through the essential duties:
Supporting the CFO to manage an annual-USD$80 million-budget planning, shared with over a hundred finance new IT projects and other
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enhancements to the current operation environment.
Supporting GM’s Financial Shared Services Center, covering accounts payable, accounts receivable, treasury, freights, vehicle invoicing, legal &
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mandatory matters, such as, cash flow, indirect and direct taxes conciliation, Suframa, IN86/89/107.
Leading contract negotiations with global services providers (especially EDS and HP).
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Successfully managed multiple businesses strategic IT projects through PMI best practices, through the support from the global PMO.
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Managed and supported General Motors international security and infrastructure operations for more than 95 facilities to include corporate
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offices, banking, plants, dealerships and other support offices.
Provide Business IT strategies, facility management, SLA support, IT Policy development, and performance measurement.
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Provide Business IT strategies, facility management, SLA support, IT Policy development, performance measurement, and project support, as well
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as leading and coordinate all GM activities identified in Business Process Outsourcing (BPO) Service Level Agreements (SLA).
Managing multi-teams consisted of 210 people working in multiple sites reporting to 15 Projects Managers.
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Brinks Company — 02/2005 to 09/2006 — IT Director for Latin America & Canada
Reporting directly to the CIO at the IT head quarter in Dallas (Texas) and the Corporate Board in Richmond (Virginia), but based in Sao Paulo, Brazil.
Responsible for giving IT directions for 9 countries in Latin America (Argentina, Bolivia, Brazil, Chile, Colombia, Panama, Peru, Puerto Rico and
Venezuela) and Canada, through the essential duties:
Manage over USD$30M IT budget to manage decentralized IT Organizations across all the countries and a team consisted of 200 professionals.
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Support the regional IS Managers to integrate all servers and consolidate the back-office applications for the region.
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Reduce the IT complexity saved around USD$7,5M over the IT budget for the subsequent fiscal year, and increases the productivity for over 25%.
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Establish contracts, procurement policies and purchasing processes, covering the whole Latin American region. This effort saved around USD$4M
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over the IT budget for the subsequent fiscal year.
Work as the Senior IT Advisor and Business Counselor & Visionary to the Country Managers on the quality of their IT Organizations.
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Plan and deliver five-year-technology-plan for Latin America & Canada.
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Develop and maintain communications roadmaps, manage global vendor relationships, attend regional IT project meetings.
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Plan and delivered global telecommunication services.
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Develop and maintain an enterprise architecture that provides for a fully integrated suite of applications and data at the conceptual, logical and
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physical levels and allows for alignment of business needs, information, processes, security and infrastructure.
Improve a deeper project management culture, through regional standards.
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Conduct regional IT conferences on a quarterly basis.
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Strategically coordinate with Latin America & Canada IT Managers to prioritize new production projects, and collaborative enhancements of
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existing infrastructure systems.
Ensure consistency, best of breed cost effective solutions for customers while ensuring future technologies are evaluated and incorporated into
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architecture roadmap.
Managing to centralize the servers, integrating the systems and reducing the printing services. The target is a cost reduction of 25%.
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Mapping hardware, software and IT services to establish new policies and strategy for each country.
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Implementing the corporate Disaster Recovery Plan for the region as well as a specific TCO (Total Cost of Ownership).
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Gartner Group — 04/2000 to 01/2005 — Benchmark & Consulting Associate Director
Responsible for Benchmarking IT analysis (TCO studies) and consulting for large clients in Brazil, Argentina and Venezuela, considering advises,
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diagnosis and strategic plans counseling, concerning investments, budgets and management policies for supporting the C-level (high management)
35 companies, making over USD$4½ Million.
IBM — 08/1993 to 03/2000 — Senior Project Manager
Responsible for over $5M annual project budgeting and a team consisted of 15 project managers.
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Responsible for around 150 proposals and delivering several projects along 7 years.
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Responsible for delivering and implementing 9 huge projects covering Banking Automation, SAP and CRM projects.
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Brazilian & French Bank — 04/1986 a 07/1993 — Systems Coordinator
Responsible for the IT area of the Financial Division including Distributed Computing, Databases, Data Center (Mainframe), Application
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Development and Support, Help Desk, Centralized Systems and Servers and Wide Area Network.
Driving consulting business management processes to accurately reflect the company’s forecasting and achieving key business measurements
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(Revenue, client satisfaction, risk management, etc.).
January / 2009