1. MONI CA MOWER
6315 Gem Stone Drive, Liberty Township, OH 45044
513.763.0931 ▪ mowermonica@gmail.com
INFORMATION TECHNOLOGY
Strategic corporate leader who leverages new technologies and IT organization to reduce costs
Visionary manager with 20+ years’ experience poised for Director position where the ability to contribute to
company growth and stability is paramount. Proven track record that includes successful ERP
implementations domestically and abroad. Skilled communicator with the ability to quickly adapt, earn
respect, creditability, and global team building that cross both geographical and diversity boundaries.
Forward-thinker with the ability to determine future technological needs that add significant value to the
organization. Capable leader that provides technical guidance with demonstrated skills in project work,
vendor relations, and business analysis with a strong work ethic and tremendous initiative.
PROF ESSIONA L EXPERIE NCE
First Group, Cincinnati, OH (Contract) 03/2016 – Present
SENIOR PROJECT MANAGER– IT Department
Responsible for managing implementation of first HRIS system at First Group. Responsible for presenting to Executive Steering
Committee, creating project plans and implementing ADP HRIS. Manage and oversee all aspects of project lifecycles including
projectscope,initiation,planning,scheduling,resourceallocation,risk assessment,qualitycontrol,changemanagement,and system
integration effectively achieving business objectives for six hundred nationwide locations.
Worked as a liaisonbetween HumanResource,Finance executives andmultiple ITsystems to translate processes into
technical requirements.
Manage multiplehighlycomplex,multi-site projectrollouts from inception deliverywith successfulimplementation.
Led and managed projectteams for ADP productimplementation. Developed projectplans,managed thirtyplus team
members,documentedand completed technical setup,and provided applicationsupport.
Developed testplans with testcase scenarios thattested all developmentchanges and managed all reported testingissues.
Defined and implemented innovative,strategically-aligned solutions thatachieved sustainablebusiness and operational
benefits.
Work closelywith Executive Steering Committee to address keybusiness decisions andpresent projectprogress bi-weekly.
Successfullyimplemented Employee Self-Service andManager Self-Service.
Developed standardorganizationalhierarchyfrom multiple spreadsheets thatwas successfullyloaded into ADP as the
foundation for the HRIS system.
Kicked off and designedfuture state for upcoming projects thatincluded ApplicantTracking System integrationinto ADP,Active
DirectoryIntegration into ADP,automatingpayrate changes,and state taxchanges in ADP.
Created IT monthlyprogress meetings to remove existing departmentsilos and create onecohesive IT department.
Recognized for projectsuccesses and team building.
Developed ROIand reported metrics to core team members and Executives on a weeklybasis.
Randstad Staffing, Atlanta, GA (Unable to relocate) 03/2015 – 03/2016
PEOPLESOFT BUSINESS TEAM LEAD– IT Department
Responsible for leading a remote team of 3 professionals and 2 on-site professionals for PeopleSoft Financials, PeopleSoft Front
Office, JD Edwards, RICS, and Bullhorn in a high pressure and fast paced environment. Upgraded PeopleSoft from 8.5 to 9.2.
Managed softwaredevelopmentand oversawall aspects ofprojectlifecycles includingprojectscope,initiation,planning,scheduling,
risk assessment, quality control, change management, and system integration effectively achieving business objectives. Coached
and mentored staff.
Led and Managed 30+ projects from conceptualization to implementationthatvaried in team size and duration.
Developed projectmanagementmethodologyfor testing phase including testscope,testrequirements,test plans and testcase
scenarios.
Led projectkick off meetings with technical and functional teams to bridge gap bytranslatingtechnical and functional
communication
Successfullyupgraded PeopleSoftFinancials system from 8.5 to 9.2.
Configured,tested,trained and roll outCollections ModulewithinPeopleSoftFinancials.
Responsible for all aspects ofprojectlifecycle for multi-million-dollar SalaryExemptproject.
2. Staffmark, Cincinnati, OH 06/2010 – 03/2016
PEOPLESOFT BUSINESS ANALYST MANAGER– IT Department
Responsible for managing a remote team of four professionals across multiple areas of PeopleSoft: Front Office, Financials, and
Human Resources in a high pressure and fast paced environment. Manage software development and oversees all aspects of
projectlifecycles including projectscope,initiation,planning,scheduling,risk assessment,qualitycontrol,change management,and
system integration effectively achieving business objectives.
Builtteam ofeightprofessionals thatwere divided byPeopleSoftfunction into one adhesive team and developed training plan
to cultivate a cross functional team.
Developed and spearheaded strategic decision to outsourcePeopleSoftproduction supportto off-shorevendor and
restructured department to a staffof four professionals including the coordination ofthe transition to the vendor.
Nominated for CommunityPartnership Committee and lead initiative for a Volunteer Communications and Schedule on intranet
Led and Managed 80+ projects from conceptualization to implementationthatvaried in team size and duration.
Act as Liaison,bridging gap between IT,Operations and Finance Departments,offering abilityto communicate with technical
and non-technical personnel.
Coordinate with various vendors andconsultants to scopeprojectwork,develop statementofwork and to ensure on time
deliverables.
Review and track $300K budgetfor PeopleSoftdepartment.
Implementprojectmanagementmethodologyfor PeopleSoftdevelopment.
Work closelywith all executives on tracking currentprojects, designing various strategic plans for implementation,providing
bestpractices,and developingstrategyfor upcoming projects.
Responsible for interviewing,hiring,terminating,and conducting performance evaluations for PeopleSoftteam.
Converted business unitfrom Tempwaredatabase to PeopleSoftdatabase whichincluded managing 30+ team members over
the period ofnine months.
Actively oversee developmentofsystem compliance for Affordable Care Act,Sick Pay ordinances and Wage Statements.
Responsible for PeopleSoftJSOXauditcompliance.
Managed testing phase for all large,complexprojects throughExcel Issues Log and Sharepoint.
Created testplans and scenarios.
PEOPLESOFT FINANCIALS BUSINESS ANALYST – IT Department
Responsible for implementing enhancements ofPeopleSoftFinancials and converting various companies to PeopleSoftFinancials
valued at over one million dollars. Researched, analyzed, designed and maintained PeopleSoft Financials and provided end user
support, including troubleshooting and problem resolution, for this national commercial staffing company. Consulted with users to
identify current operating procedures and clarify program needs, objectives, functions, and features; continually monitored
information needs and modified existing system to meet changing requirements. Served as liaison with Information Systems to
resolve programming and all other related problems.
Provided leadership,vision,and directionfor $10,000 to $150,000 ITimplementationprojects related to larger capital projects
costing $3+ million.Managedprojectlifecycles from conceptthrough successful delivery;provided strategic and
comprehensive leadership directing andcoordinatingday-to-dayactivities offinancial team members to ensure allobjectives
were accomplished with high qualityand within establishedtimeframes.
Managed up to three complexprojects annuallyfrom inception through deliveryutilizing standardized projectmanagement
methodology;conducted business case reviews anddrafted projectplans based on stakeholders understandingand
expectations which considered scope,goals,objectives,deliverables,required skill sets, risk identification,contingency plans,
technical scope,and projecttracking.
Provided business analysis andquerydevelopmentin PeopleSoftFinancials.
Communicateddirectlywith Controller on production issues and projectbasedwork.
Responsible for more than one cross-companyprojectata time.
Resolved,traced and escalatedcritical issues to minimize projectrisk factors.
Communicatedwith end users,consultants,developers andprojectteam to establishworking relationship.
Met regularlywith managementand projectteams to provide status updates,address variances,ensure projects remainedon
task,and thatall expected projectdeliverables were achieved and projectsuccess criteria were met.
Tested all developmentchanges thatimpacted PeopleSoftFinancials.
Created testcases and training documentation.
Promoted to PeopleSoftBusiness AnalystManager
3. Luxottica, Cincinnati, OH (Department dissolved) 2008 – 2010
SENIOR ANALYST –Human Resources Department
Provided team leadership on key business measurement projects; calculated and connected employee productivity to key
performance indicators,customer surveydata,and other process metrics;worked closelywith Finance departmentfor financial data
analysis and with HR Leadership, key HR personnel, and clients to establish meaningful and actionable performance indicators;
liaisonbetweenOperations andITthroughoutthe projectlifecycle. Consistentlyutilized data and measurementsystems to drive fact
based decision making.
Provided business analysis andquerydevelopmentin PeopleSoftHR.
Developed scorecards to provide updates on quarterlyreporting.
Analyzed and documentedcurrentand future end user departmentrequirements,procedures,and workflows.
Completed ROIanalysis for corporate wide training programs.
Interfaced with steering committees,and conferred with executives and cross functional teams to develop a thorough
understanding ofbusiness processes,determineprojectscope,expected deliverables and major milestones,execute project
plans,identifyresources,coordinateroll-outs,and track projects phases.
Managed up to two mid-complexprojects annuallyfrom inception through deliveryutilizing standardized projectmanagement
methodology.
Total Quality Logistics, Cincinnati, OH (Department dissolved) 2007 – 2008
PROJECT MANAGER – Operations Department
Managed multi-disciplinaryITand business process projects from inceptionthrough successful implementationfor this premier non-
asset-based third-partylogistics provider;as projectlead worked closelywith departmental andcross-functional teams to coordinate
moderately to highly complex business projects and to identify operational and workflow process improvements.
Effectively planned,directed,and coordinatedprojects with varying requirements.Developed detailed projectplans and documents,
authored projectmanagementlearning materials,worked with ITon developing web based applications,and providedtimelystatus
reports for department heads and executive team members.
Successfullyfacilitated the closing ofthe WestVirginia office completing projecton scheduleand withoutbusiness interrup tion
successfullymaintainingcostbase with no loss in revenue.
Worked as liaison betweenHuman Resources and Marketing Department's executives to identifyprocess improvements,
streamlineoperations,and develop newbusiness and system approaches – achieved $88,000ROIin HR alone.
Developed operational policies addressingSnow Emergencies and Telecommuting.
Served as ProjectManager for Disaster Recovery,Archiving,Retention,and Recruiter Database.
Identified for accelerated advancement,workedextensivelywith executive team members,and served in the capacityof
Operations Manager during Manager’s absence.
Catholic Health Partners, Cincinnati, OH 2004 – 2006
BUSINESS ANALYST / PROJECT MANAGER
Responsible for creating project plans and implementing McKesson Pathways Financial Management (PFM) and FRx Reporting
Writer. Managed and oversaw all aspects of project lifecycles including project scope, initiation, planning, scheduling, resource
allocation,risk assessment,qualitycontrol,change management,and system integration effectivelyachieving business objectives
for a multi-state, not-for-profit healthcare system.
Worked as a liaisonbetween Finance executives andITto translate processes into technical requirements.
Managed multiple highlycomplex,multi-site projectrollouts from inception to successfulimplementation.
Lead and managed projectteams for McKesson software productimplementation. Developedprojectplans,managed team
members,documentedand completed technical setup,and provided applicationsupport.
Tested all developmentchanges and managed all reported testing issues.
Defined and implementinnovative,strategically-alignedsolutions thatachieved sustainable business and operational benefits.
Worked closelywith softwaremanufacturers,HomeOffice,Regional Teams,and multiple vendors to address business needs,
meetprojectrequirements,and defineproductenhancements.
Promoted from Systems Analystto Corporate Financials Business Analystto lead Pathways implementation across five
regions.
South-Western, Mason, OH 2003 – 2004
PROJECT MANAGER
Production process managementresponsibilityfor a leadingglobalprovider ofintegrated informationsolutions;created projectplans
on various platforms including WebCT, Blackboard, and Personal Trainer; coordinated multiple teams ensuring on -time delivery,
issue resolution, product installation, and accurate technical documentation.
Worked with vendors to meetprojectrequirements and assisted in developingongoingcommunicationplans to continue
productenhancements.
Managed QA life-cycle for all releases.
4. Maintained strongcommunication between IT,Marketing and Finance executives.
Responsible for workingwith ProjectSponsors and ProjectTeam to identifyrisks and develop mitigationplan.
Hill-Rom, Batesville, IN 1997 – 2003
Fast track promoted through a series of increasingly responsible positions for a global manufacturer of healthcare products.
COMPASS PROJECT TEAM (FINANCIALS/ACCOUNTS RECEIVABLE LEAD) (2001-03)
Responsible for changing business processes, developing a JD Edwards OneWorld General Ledger and Accounts Receivable
solution,requirements gathering,settingup application,writingtestscripts,testing software,writing work instructions, trainingusers,
and system support.Managed a team offour associates locatedin the United States,France,United Kingdom,and Italy. Traveled
extensively providing direct communication on upcoming changes and researching country-specific legal requirements.
Setup and implemented JD Edwards OneWorld General Ledger for United States and Europe.Tested,trained andsupported
Account Receivables in ninecountries.
Created globaluniform process to collectreceivables and applycash,and to generate reports,system testing scripts and work
instructions for users.
Traveled extensivelyto each countryfor requirements gathering,testing andtraining end users.
Produced projectstatus reports,managedthe team and resolved day-to-dayissues.
100 plus team members for projectlength ofover two years.
Promoted three times
QUALIF ICATIO N S
B.A., Business Management, Indiana Wesleyan University, Marion, IN, 2000- (GPA: 3.9/4.0)
Pursuing ProjectManagementProfessional certification
Community Partnership Committee
Co-chair for Staffing Special InterestGroup (SIG) with PeopleSoft
Software Competencies: PeopleSoft 9.0 ▪ PeopleSoft 9.2 ▪ JD Edwards ▪ McKesson ▪ SQL Manager ▪ PeopleTools ▪
ADP HRIS ▪ MSOffice (Project, Excel, Word, Visio, PowerPoint, Outlook)
Areas of Knowledge: Return on Investment ▪ Customer Service ▪ Leadership ▪ Business Case Development ▪ Efficiency
Improvements ▪ Analytical Thinking ▪ Decision Making ▪ Excellent Communication ▪ Project Management ▪ Results
Oriented ▪ Change Management ▪ End User Support ▪ Resource Management