Peggy Elledge is an experienced executive assistant and project manager with over 35 years of experience, including 15 years at AT&T. She has a track record of managing complex projects, fostering relationships, and providing administrative support to senior executives. Her skills include project management, communication, organization and meeting planning. Currently she serves as executive assistant to the Senior Vice President of Enhanced Client Services at AT&T, where she is responsible for coordinating meetings, managing travel, overseeing human resources activities, and maintaining confidential communications.

1. Peggy Elledge
pelledge@tx.rr.com ∙ 214‐206‐5889
Trusted Executive Assistant ∙ Project Management Focus
“It's not what abilities you have that make a difference it's what you do with these abilities that's
paramount.”
P R O F I L E
Goal‐oriented, innovative professional with strong leadership, project management and communication
capabilities. A professional with proven abilities planning, conceptualizing and collaborating with internal
clients to achieve corporate goals. Organized and deadline conscious individual who values confidentiality
and is comfortable interacting with senior level executives, staff and clients.
Project Management
Professional Correspondence
HR Responsibilities
Planning Events and Global Travel
Email and Calendar Management
Fiscal Accountability
H I G H L I G H T S O F Q U A L I F I C A T I O N S
• Certified professional executive assistant with 35 years of experience
• Extensive experience in program development and implementation; fiscal accountability
• Ability to foster strong relationships with internal and external business partners
• Project management, support and planning of large scale, million dollar projects
C O M P U T E R S K I L L S
Microsoft Office Suite (extensive knowledge in Access coding, Excel formulas and PowerPoint
presentations), SAP, Visio, Org Plus, Adobe Acrobat, and Video Conferencing Tools.
W O R K H I S T O R Y
AT&T– Dallas, TX 2000 – Present
15 years of service. Valued member and trusted resource for global communications leader; $127B in
revenue, 2012. Recognized for demonstrating strong leadership capabilities and for being proactive in
assessing business needs and managing projects on‐time with little direction.
Executive Assistant to the Senior Vice President, Enhanced Client Services 2010 ‐ Present
Key Contributions:
• Liaison between executive assistants and senior managers in the organization on behalf of the officer.
Responsible for officer level approvals – review and approve per company policies
• Proactively create staffing requests and manage human resource related activities, maintain workflow
• Coordinate and communicate with suppliers, diversity councils, advocacy groups and AT&T officers
• Create and maintain headcount databases and organization charts for entire organization; includes
writing codes and creating templates to work with company systems for report distribution
• Human Resource liaison for force reductions, headcount alignment and payroll changes.
• Coordination and preparation of client meetings and extensive global travel arrangements including
visa and required documents
• Auditing and monitoring of expenses, expense report processing, ad hoc reporting and invoice
management

2. Peggy Elledge Page 2
cell: 214‐206‐5889
• Create and maintain confidential and time sensitive correspondence; Calendar and Email
Management
• Screening of incoming calls, serving as first line of customer support, escalating critical issues to
executives
Executive Assistant to the Senior Vice President, Govt, Education & Healthcare 2007 – 2010
Key Contributions:
• Created and maintained billings, customer contract service and personnel databases for division
• Responsible for cross training and consolidation of administrative staff workload during transition of
company location to another state. Maintained same level of quality administrative support for three
projects, while downsizing from 10 to 4 administrative team support personnel.
• Collaborated with clients, staff and senior management partners to make sure information was
communicated effectively
• Extensive interface with external clients on a daily basis for meeting coordination and service
management updates
Executive Assistant to the Vice President, BCS Sales 2003 – 2007
Key Contributions:
• Created and maintained personnel databases used in the creation of org charts and financial report
distribution
• Responsible for cross training and consolidation of administrative staff workload during transition of
company location to another state. Maintained same level of quality administrative support for three
projects, while downsizing from 10 to 4 administrative team support personnel.
• Processing of all invoices for payment and input into billing database for financial report distribution
• Scheduled meetings, conferences, itineraries and extensive domestic travel arrangements
Administrative Assistant to the Vice President, Marketing 2000 – 2003
Key Contributions
• Handled all Human Resource, billing and administrative responsibilities for division located in
Richardson, TX
• Instrumental in executing seamless interoffice move and department relocation to Richardson, TX
from Dallas, TX
• Designed and implemented several Access databases for tracking of department billings, products and
contract revenue over five states. Contract database included a daily overall percentage on customer
returned surveys
Early Career: Extensive experience planning and implementing projects and handling confidential material.
Held Top Secret Clearance awarded Quality Excellence Award and received DOD Security Recognition.
Worked in areas of Marketing, Contracts, Legal, Technology and Human Resources within the 20 years.
Company relocated to Tucson, AZ in 2000.
Texas Instruments / Raytheon Systems Company:
Administrative Assistant to Program Director 1980 – 2000

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P R O F E S S I O N A L / C O M M U N I T Y D E V E L O P M E N T
Women of AT&T, Dallas/Ft. Worth, TX Area Chapter 2000 – Present
Member/Volunteer/Mentor
Women of AT&T is a non‐profit organization and employee resource group organized to connect and inspire
members to achieve personal and professional goals and to affect change in the community.
Key Contributions:
• Volunteer at Women of AT&T sponsored events (food and clothing drives, angel tree, etc.)
• Mentor to peers and administrative assistants on an as‐needed basis
• Attend monthly Lunch & Learn meetings to enhance knowledge level with fellow professionals
Lewisville Estates Assisted Living/Retirement Home, Lewisville, TX 2012 ‐ Present
Volunteer
Lewisville Estates is an assisted living community that provides maintenance free living for the residents by
providing meals, medical, and daily care assistance.
Key Contributions:
• Sponsor and coordinate yearly Christmas Cookie Decorating Party for all residents. This includes
supplying homemade cookies, decorating supplies, games and gifts for all attendees
• Sponsor and coordinate lunches and dinners throughout the year at my home for several of the
residents
Girl Scouts of USA, Denton County, TX 1993 ‐ 2005
Troup Leader
Girl Scouts of USA is an institution founded by Juliette Gordon Low in 1912 and chartered by the U.S.
Congress on March 16, 1950. Girl Scouting builds girls of courage, confidence, and character, who make
the world a better place.
Key Contributions:
• Troup Leader for three troops from schools located in Lewisville, TX area (ages 6 – 16 years)
• Coordinated and attend field trips, sports skill‐building clinics, community service projects, cultural
exchanges, and environmental stewardships, to help the girls grow courageous and strong.
• Held weekly Girl Scout meetings and training sessions with the girls to help them relate to others with
increasing understanding, skill, and respect; develop values to guide their actions and provide the
foundation for sound decision‐making; and contribute to the improvement of society through their
abilities, leadership skills, and cooperation with others

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E D U C A T I O N
Texas Woman’s University (TWU) – 32 credited college hours
C E R T I F I C A T I O N / T R A I N I N G
Certified Professional Administrative Assistant (TWU)
AT&T Leadership Transformation Learning Series – Completed (t‐space Badge Awarded)
AT&T Administrative Professionals Development Program (APDP)
AT&T Leading with Distinction Virtual Management Summit
Ethics
Cycle Time
Six Sigma
Facilitative Leadership
Business English
Business Communication
Customer Satisfaction
Behavioral Science
E‐Rate