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1 
Premium™ 
Marketing B2C Propositions & Offers : 
(BreakFree) 
View Mohammad Ghazizadeh'sprofile on LinkedIn 
https://www.linkedin.com/in/mohammadghazizadeh 
3-Plans: 
M.Ghazizadeh 
20/06/11
Introducing the new TaminTelecom offer : Premium 
2 
Launch of a postpaid offer , “Premium”, dedicated to the Upper Class 
Gain high income customers by addressing a segment which is served just by two things :1.high price of SIM 2. phone no 
it Demonstrate Tamin’ssingularity with a Highly-differentiated offer to 
Help Taminsuccessfully position its brand in the market 
Bourgeois who are rich & wealthy and needs Concierge and tailor-made services , no matter they are wealthy businessmen or a landowner or a petty Bourgeois 
1.brand position 2.high revenue 3.incetive for other segments 
6 month after launch
Premium answers to customer expectations 
3 
They want to have round number s 
Golden Numbers 
tailor-made services (VIP) , exclusivity 
Premium Membership : VIP Services 
Customer expectations 
Offer answers 
services out of telecom boundaries , Self distinction 
luxury hand sets 
Premium Services in cooperation with concierge service providers 
High end hand sets 
Social elevation , Status 
to be considered priors in every new services and offers , 24/7 call centre
Target 
•23-50 years old 
•Sex : male (75%) 
•69% married 
•Main characteristics: family size : 3-4 members , Mainly AB SEC , 55% in Tehran , 66.5% Capitalist , 20% Businessman , 13.5% petty bourgeois 
•~ 80% are single SIM user 
•63% are postpaid 
Characteristics of the target 
•ARPU :11$* 
•AUPU (Voice, SMS/MMS, Data):? 
•Type of contract : Postpaid 
What are their usages? 
•Size : 
•4.9% market share 
•% Tamin market share 
Size of the target 
*Pyramid Research 2010 
*Iranian Market Assessment 2010 –Nokia Siemens network 4
IRR XX,XXX Per monthfor X month 
XXX minutes 
Unlimited Text 
XX MB 
IRR YYY,YYY Per monthfor X month 
YYY minutes 
Unlimited Text 
UnlimitedMail 
YY MB 
IRR A,AAA,AAA Per monthfor X month 
AAAA minutes 
UnlimitedSMS 
UnlimitedMail 
UnlimitedInternet 
Unlimited SMS , Mail , Internet 
tariff plan 
Item 
Minute 
On net 
Minuteoff net 
Premium SMS 
Premium MMS 
Data (Kb) 
International 
Options 
PremiumContents 
Passes 
Price 
IRR XXX 
IRR XXX 
IRR XXX 
IRR XXX 
IRR X 
Seededicated pricelist 
Seededicated pricelist 
Seededicated pricelist 
Seededicated pricelist 
Customer value proposition : 
•Golden Numbers 
•Premium Memberships , Exclusive offers 
•Premium T.COM Services : Premium SMS , MMS , FREE world class email service 
•24/7 call centre with priority in …. 
•Service Option to allow you manage your spend 
•Up to date and in-fashion Handsets 
•you will have the opportunity to be the first to experience and test our latest cutting edge services before they are launched. 
•Free international minutes & discounts 
Premium/business , petty , Capitalist 
Target 
From 500 $ + 5$ add credit 
From 700 $ + 10$ add credit 
From 900$ + 15 $ add credit 
Unlimited SMSs 
Unlimited SMS , Mail 
5 
Premium™
tariff plan 
Item 
Minute 
On net 
Minuteoff net 
Premium SMS 
Premium MMS 
Data (Kb) 
International 
Options 
PremiumContents 
Passes 
Price 
IRR XXX 
IRR XXX 
IRR XXX 
IRR XXX 
IRR X 
Seededicated pricelist 
Seededicated pricelist 
Seededicated pricelist 
Seededicated pricelist 
Customer value proposition : 
•Golden Numbers 
•Premium Memberships , Exclusive offers 
•Premium T.COM Services : Premium SMS , MMS , FREE world class email service 
•Premium Contents 
•24/7 call centre 
•Service Option to allow you manage your spend 
•Up to date and in-fashion Handsets 
•you will have the opportunity to be the first to experience and test our latest cutting edge services before they are launched. 
•Free international minutes & discounts 
Premium/business , petty , Capitalist 
Target 
6 
Premium™
Services 
• 
Voice 
• 
Video 
• 
Callwaiting 
• 
callforwarding 
• 
calldivert 
• 
callerID 
• 
callbarring 
• 
missedcallalert 
• 
NOR 
• 
endofcallnotification 
• 
SMS 
• 
MMS 
7 
• 
SMS delivery 
• 
MMS delivery 
• 
USSD short codes 
• 
Voice mail system 
• 
Video on demand 
• 
Audio on demand 
• 
Live TV 
• 
Mobile internet 
• 
MBB 
• 
Balance inquiry 
• 
Call conference 
• 
Video Call Conference 
• 
international SMS - MMS 
• 
Push Mail 
• 
Email2SMS , 
• 
Live radio 
• 
Mobile office 
• 
Premium no 
• 
Close user Group
Marketing B2C Propositions & 
Offers 
8 
Quintessentiallyisfirstandforemostaclub,aclubforthosewhobelievethatlifeistooshorttowastetimeonthemundaneorsecond-best.Membersaregivenamembershipcardwhichbringswithitahugevarietyofbenefits,manyofwhichareworthagreatdealofmoney.Besidesthemonetaryadvantages,membershipalsobringsthechancetoenjoyacollectionofgoods,services,treatsandpracticalhelpthatwebelievewillmakeaseriousdifferencetoourmembers'lives.MostofwhatQuintessentiallyhastooffercanbeaccessedonlinethroughourwebsite.Ourmissionistobringyouonlytheverybestwhetheritbeopera,music,art,travel,foodanddrink 
most famous Premium Service Providers in the region
Marketing B2C Propositions & 
Offers 
9 
most famous Premium Service Providers in the region 
We are a London based organization that feels ultimate luxury should be life enriching for its deeper, sustainably driven values, as much as it may be coveted for its beauty or exclusivity. We believe traditional luxury is often the antithesis of high-end with wasteful production methods, socially and ecologically destructive manufacturing and distribution, or sometimes originating from a brand that lacks real transparency. So while we exist to helpyou be more organized, and save time, we also gently introduce Responsible Luxury options into your life. And we know that 'ethical' and 'luxury' are two very subjective, aspirational ideals, but we don't think they should be mutuallyexclusive. So we prefer to help people work out what they mean to them personally, and then what is practical to integrate into their livesday to day - and to still be able to live well. It is our aim to help discerning customers understand the brands they use better; to become introduced to a more exclusive, considered level of living

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Telecom consumer plans : 3-Break free: premium

  • 1. 1 Premium™ Marketing B2C Propositions & Offers : (BreakFree) View Mohammad Ghazizadeh'sprofile on LinkedIn https://www.linkedin.com/in/mohammadghazizadeh 3-Plans: M.Ghazizadeh 20/06/11
  • 2. Introducing the new TaminTelecom offer : Premium 2 Launch of a postpaid offer , “Premium”, dedicated to the Upper Class Gain high income customers by addressing a segment which is served just by two things :1.high price of SIM 2. phone no it Demonstrate Tamin’ssingularity with a Highly-differentiated offer to Help Taminsuccessfully position its brand in the market Bourgeois who are rich & wealthy and needs Concierge and tailor-made services , no matter they are wealthy businessmen or a landowner or a petty Bourgeois 1.brand position 2.high revenue 3.incetive for other segments 6 month after launch
  • 3. Premium answers to customer expectations 3 They want to have round number s Golden Numbers tailor-made services (VIP) , exclusivity Premium Membership : VIP Services Customer expectations Offer answers services out of telecom boundaries , Self distinction luxury hand sets Premium Services in cooperation with concierge service providers High end hand sets Social elevation , Status to be considered priors in every new services and offers , 24/7 call centre
  • 4. Target •23-50 years old •Sex : male (75%) •69% married •Main characteristics: family size : 3-4 members , Mainly AB SEC , 55% in Tehran , 66.5% Capitalist , 20% Businessman , 13.5% petty bourgeois •~ 80% are single SIM user •63% are postpaid Characteristics of the target •ARPU :11$* •AUPU (Voice, SMS/MMS, Data):? •Type of contract : Postpaid What are their usages? •Size : •4.9% market share •% Tamin market share Size of the target *Pyramid Research 2010 *Iranian Market Assessment 2010 –Nokia Siemens network 4
  • 5. IRR XX,XXX Per monthfor X month XXX minutes Unlimited Text XX MB IRR YYY,YYY Per monthfor X month YYY minutes Unlimited Text UnlimitedMail YY MB IRR A,AAA,AAA Per monthfor X month AAAA minutes UnlimitedSMS UnlimitedMail UnlimitedInternet Unlimited SMS , Mail , Internet tariff plan Item Minute On net Minuteoff net Premium SMS Premium MMS Data (Kb) International Options PremiumContents Passes Price IRR XXX IRR XXX IRR XXX IRR XXX IRR X Seededicated pricelist Seededicated pricelist Seededicated pricelist Seededicated pricelist Customer value proposition : •Golden Numbers •Premium Memberships , Exclusive offers •Premium T.COM Services : Premium SMS , MMS , FREE world class email service •24/7 call centre with priority in …. •Service Option to allow you manage your spend •Up to date and in-fashion Handsets •you will have the opportunity to be the first to experience and test our latest cutting edge services before they are launched. •Free international minutes & discounts Premium/business , petty , Capitalist Target From 500 $ + 5$ add credit From 700 $ + 10$ add credit From 900$ + 15 $ add credit Unlimited SMSs Unlimited SMS , Mail 5 Premium™
  • 6. tariff plan Item Minute On net Minuteoff net Premium SMS Premium MMS Data (Kb) International Options PremiumContents Passes Price IRR XXX IRR XXX IRR XXX IRR XXX IRR X Seededicated pricelist Seededicated pricelist Seededicated pricelist Seededicated pricelist Customer value proposition : •Golden Numbers •Premium Memberships , Exclusive offers •Premium T.COM Services : Premium SMS , MMS , FREE world class email service •Premium Contents •24/7 call centre •Service Option to allow you manage your spend •Up to date and in-fashion Handsets •you will have the opportunity to be the first to experience and test our latest cutting edge services before they are launched. •Free international minutes & discounts Premium/business , petty , Capitalist Target 6 Premium™
  • 7. Services • Voice • Video • Callwaiting • callforwarding • calldivert • callerID • callbarring • missedcallalert • NOR • endofcallnotification • SMS • MMS 7 • SMS delivery • MMS delivery • USSD short codes • Voice mail system • Video on demand • Audio on demand • Live TV • Mobile internet • MBB • Balance inquiry • Call conference • Video Call Conference • international SMS - MMS • Push Mail • Email2SMS , • Live radio • Mobile office • Premium no • Close user Group
  • 8. Marketing B2C Propositions & Offers 8 Quintessentiallyisfirstandforemostaclub,aclubforthosewhobelievethatlifeistooshorttowastetimeonthemundaneorsecond-best.Membersaregivenamembershipcardwhichbringswithitahugevarietyofbenefits,manyofwhichareworthagreatdealofmoney.Besidesthemonetaryadvantages,membershipalsobringsthechancetoenjoyacollectionofgoods,services,treatsandpracticalhelpthatwebelievewillmakeaseriousdifferencetoourmembers'lives.MostofwhatQuintessentiallyhastooffercanbeaccessedonlinethroughourwebsite.Ourmissionistobringyouonlytheverybestwhetheritbeopera,music,art,travel,foodanddrink most famous Premium Service Providers in the region
  • 9. Marketing B2C Propositions & Offers 9 most famous Premium Service Providers in the region We are a London based organization that feels ultimate luxury should be life enriching for its deeper, sustainably driven values, as much as it may be coveted for its beauty or exclusivity. We believe traditional luxury is often the antithesis of high-end with wasteful production methods, socially and ecologically destructive manufacturing and distribution, or sometimes originating from a brand that lacks real transparency. So while we exist to helpyou be more organized, and save time, we also gently introduce Responsible Luxury options into your life. And we know that 'ethical' and 'luxury' are two very subjective, aspirational ideals, but we don't think they should be mutuallyexclusive. So we prefer to help people work out what they mean to them personally, and then what is practical to integrate into their livesday to day - and to still be able to live well. It is our aim to help discerning customers understand the brands they use better; to become introduced to a more exclusive, considered level of living