Interpersonal Understanding and Comforting

Empathy is the process of identifying with the feelings of others.

Approaches to Empathy ,[object Object],[object Object],[object Object]

Empathy – identifying with or vicariously experiencing the feelings, thoughts, or attitudes of another Empathic response – an emotional response parallel to another person’s actual or anticipated display of emotion

Perspective Taking Imaging oneself in the place of another

Sympathetic Responsiveness Feeling concern, compassion, or sorrow for another because of the other’s situation or plight

How do we Empathize? ,[object Object],[object Object],[object Object]

Paraphrasing ,[object Object],[object Object],[object Object]

Empathizing ,[object Object],[object Object]

Supporting – a statement whose goal is to show approval, bolster, encourage, soothe, console, or cheer up ,[object Object],[object Object]

Effective Support Messages ,[object Object],[object Object],[object Object]

Effective Support Messages (2) ,[object Object],[object Object],[object Object],[object Object],[object Object]

Ineffective Support Messages ,[object Object],[object Object],[object Object],[object Object],[object Object]

Supportive Message Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Clarifying Supportive Intentions ,[object Object],[object Object],[object Object],[object Object]

Buffering Face Threats ,[object Object],[object Object],[object Object],[object Object],[object Object]

Buffering Face Threats (2) ,[object Object],[object Object],[object Object],[object Object]

Using Other-Centered Messages ,[object Object],[object Object],[object Object],[object Object],[object Object]

Interpreting (Framing) Information and Experiences Reframes information to help the other understand from a different perspective

Giving Advice ,[object Object],[object Object]

Interpersonal Understanding and Comforting

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