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GROUP 4: PRODUCTION MANAGEMENT 
- Nguyễn Thanh Thảo 
- Nguyễn Huỳnh Cẩm Sang 
- Lê Thị Ngọc Bích 
- Nguyễn Thị Hạnh Hảo
PRODUCTION MANAGEMENT 
 OVERVIEW 
1. REENGINERRING 
2. MANAGEMENT BY OBJECTIVES 
3. PROJECT MANAGEMENT 
4. QUALITY MANAGEMENT
PRODUCTION MANAGEMENT 
 “Reengineering is the fundamental rethinking and radical 
redesign of business processes to achieve dramatic 
improvements in critical, contemporary measures of 
performance such as cost, quality, service and speed” 
Hammer and Champy, 1993 Reengineering the Corporation
PRODUCTION MANAGEMENT
The Process Reengineering Cycle
PRODUCTION MANAGEMENT 
1. Downsizing: to streamline, tighten 
and shrink an organization’s structure 
to reduce the cost. 
2. Delayering removing a level of 
management to reduce the size of a 
business hierarchy. This creates a 
flatter organizational structure.
PRODUCTION MANAGEMENT 
Creating more flexible labour: 
empowerment for staff, create the 
most working environment for 
workers 
4. Agile manufacturing: rapid and 
timely producting to creat a range 
of new product with outstanding 
about pattern, design, feature…. to 
can be ready to meet the customer 
needs on time.
PRODUCTION MANAGEMENT 
• Processing engineering aims to: 
 Improve the products 
 Improve the customer service 
 cut the operational costs 
 develop the firm’s revenue 
 promote the firm’s working performance 
 become world-class competitors 
 avoid unexpected risks
PRODUCTION MANAGEMENT 
a) Advantages: 
 improved the firms’ revenue & the finance 
 created the variety of products 
 redesigned professional organization. 
 created dynamic employees 
 No defects
PRODUCTION MANAGEMENT 
b) Limited: 
 Lack of initial capital 
 Inadequate infrastructure 
 Lack of time 
 Lack of recognition of the problem 
 Lack of training 
 Lack of motivation 
 Undermine the loyalty of staff
PRODUCTION MANAGEMENT 
1. MANAGE BY OBJECTIVES DEFINITION: 
-A personnel management technique. 
-A process of agreeing upon 
objectives within an organization.
PRODUCTION MANAGEMENT 
2. MANAGE BY OBJECTIVES PROCESSES:
PRODUCTION MANAGEMENT 
3. MANAGE BY OBJECTIVES: 
- Provides a way 
- Clarifies the job 
- Increased 
- Develop the leadership 
- Lacking 
- Difficult 
- Do not allow 
- Involving 
- Creating 
- Self-defeating
PRODUCTION MANAGEMENT 
PROJECT MANAGEMENT 
1. DEFINITION: 
“The application of knowledge, skills, 
tools and techniques to a broad range of 
activities in order to meet the 
requirements of a particular project” 
Project Management Institute, Inc. (PMI)
PRODUCTION MANAGEMENT 
PROJECT MANAGEMENT PROCESS
PRODUCTION MANAGEMENT 
PROJECT MANAGEMENT 
STARTING
PRODUCTION MANAGEMENT 
PROJECT MANAGEMENT 
EXECUTION
PRODUCTION MANAGEMENT 
PROJECT MANAGEMENT 
MONITORING AND CONTROLLING
PRODUCTION MANAGEMENT 
PROJECT MANAGEMENT 
- provide a greater likelihood of achieving the 
desired result; 
- ensure efficient and best value use of 
resources; 
- satisfy the differing needs of the project’s 
stakeholders.
PRODUCTION MANAGEMENT 
PROJECT MANAGEMENT 
the complexity of the project; 
special requirements of customers; 
organizational restructuring; 
risks in project; 
changes in technology; 
fixed plans and prices.
PRODUCTION MANAGEMENT
PRODUCTION MANAGEMENT 
2. QUALITY DEFINITION: 
“The coordinated activities to direct and 
control an organization of quality”
PRODUCTION MANAGEMENT 
QUALITY MANAGEMENT 
Researching factors:
PRODUCTION MANAGEMENT 
2. QUALITY MANAGEMENT METHODS: 
- Inspection. 
- Quality Control. 
- Quality Assurance. 
- Total Quality Control. 
- Total Quality Management.
PRODUCTION MANAGEMENT 
QUALITY MANAGEMENT METHODS 
 INSPECTION: 
Is measuring, reviewing, testing, analyzing one or more 
characteristics of objects and comparing the results with 
the require to determine the suitability of each 
characteristic.
PRODUCTION MANAGEMENT 
QUALITY MANAGEMENT METHODS 
 QUALITY CONTROL: 
- Is all activities and techniques are applied to meet quality 
requirements. 
- - Elements: labour control, processes and methods 
control, input control, equipment control, environment 
control.
PRODUCTION MANAGEMENT 
QUALITY MANAGEMENT METHODS 
 QUALITY ASSURANCE: 
Is action which has plans and system to strengthen beliefs 
that the product satisfy all quality requirements. 
 TOTAL QUALITY CONTROL: 
An effective system, efforts mobilizing of every unit in the 
company in the process which relate to maintain and 
improve the quality.
QUALITY MANAGEMENT 
QUALITY MANAGEMENT METHODS: 
 TOTAL QUALITY MANAGEMENT: 
A method of management of an organization, focus on quality 
and based on participation of all members to achieve the long-term 
targets of customer’s satisfaction.
PRODUCTION MANAGEMENT 
3. QUALITY MANAGEMENT PROCESS: 
Deming Cycle (PDCA Cycle)
4. ADVANTAGES OF QUALITY MANAGEMENT 
- Strengthen competitive position 
- Adapt to changing or emerging 
- Higher productivity and higher profitability 
- Enhance market image, stakeholder values and attract 
shareholders 
- Eliminate defects and waste 
- Reduce costs 
- Improve customer focus, customer satisfaction and 
employees morale 
- Increase customer loyalty, customer retention and job 
security. 
PRODUCTION MANAGEMENT
PRODUCTION MANAGEMENT 
4. DISADVANTAGES OF QUALITY MANAGEMENT: 
- Expensive 
- The results may not similar to expectation 
- Hard to change.
PRODUCTION MANAGEMENT 
RESULTS: 
1. Advantages: 
- Make higher morale 
- Decrease production costs 
- Increased customer loyalty and trust 
- Better market penetration 
- Increased productivity 
- Decreases mistakes and inferior products 
- Increases the fame of company 
- Save resources to use for better projects
PRODUCTION MANAGEMENT 
RESULTS: 
2. Disadvantages: 
- It is a complex process 
- Decrease worker output 
- Need many years to receive results
11 dtam04 topic 4

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11 dtam04 topic 4

  • 1. GROUP 4: PRODUCTION MANAGEMENT - Nguyễn Thanh Thảo - Nguyễn Huỳnh Cẩm Sang - Lê Thị Ngọc Bích - Nguyễn Thị Hạnh Hảo
  • 2. PRODUCTION MANAGEMENT  OVERVIEW 1. REENGINERRING 2. MANAGEMENT BY OBJECTIVES 3. PROJECT MANAGEMENT 4. QUALITY MANAGEMENT
  • 3. PRODUCTION MANAGEMENT  “Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service and speed” Hammer and Champy, 1993 Reengineering the Corporation
  • 6. PRODUCTION MANAGEMENT 1. Downsizing: to streamline, tighten and shrink an organization’s structure to reduce the cost. 2. Delayering removing a level of management to reduce the size of a business hierarchy. This creates a flatter organizational structure.
  • 7. PRODUCTION MANAGEMENT Creating more flexible labour: empowerment for staff, create the most working environment for workers 4. Agile manufacturing: rapid and timely producting to creat a range of new product with outstanding about pattern, design, feature…. to can be ready to meet the customer needs on time.
  • 8. PRODUCTION MANAGEMENT • Processing engineering aims to:  Improve the products  Improve the customer service  cut the operational costs  develop the firm’s revenue  promote the firm’s working performance  become world-class competitors  avoid unexpected risks
  • 9. PRODUCTION MANAGEMENT a) Advantages:  improved the firms’ revenue & the finance  created the variety of products  redesigned professional organization.  created dynamic employees  No defects
  • 10. PRODUCTION MANAGEMENT b) Limited:  Lack of initial capital  Inadequate infrastructure  Lack of time  Lack of recognition of the problem  Lack of training  Lack of motivation  Undermine the loyalty of staff
  • 11. PRODUCTION MANAGEMENT 1. MANAGE BY OBJECTIVES DEFINITION: -A personnel management technique. -A process of agreeing upon objectives within an organization.
  • 12. PRODUCTION MANAGEMENT 2. MANAGE BY OBJECTIVES PROCESSES:
  • 13. PRODUCTION MANAGEMENT 3. MANAGE BY OBJECTIVES: - Provides a way - Clarifies the job - Increased - Develop the leadership - Lacking - Difficult - Do not allow - Involving - Creating - Self-defeating
  • 14. PRODUCTION MANAGEMENT PROJECT MANAGEMENT 1. DEFINITION: “The application of knowledge, skills, tools and techniques to a broad range of activities in order to meet the requirements of a particular project” Project Management Institute, Inc. (PMI)
  • 15. PRODUCTION MANAGEMENT PROJECT MANAGEMENT PROCESS
  • 16. PRODUCTION MANAGEMENT PROJECT MANAGEMENT STARTING
  • 17. PRODUCTION MANAGEMENT PROJECT MANAGEMENT EXECUTION
  • 18. PRODUCTION MANAGEMENT PROJECT MANAGEMENT MONITORING AND CONTROLLING
  • 19. PRODUCTION MANAGEMENT PROJECT MANAGEMENT - provide a greater likelihood of achieving the desired result; - ensure efficient and best value use of resources; - satisfy the differing needs of the project’s stakeholders.
  • 20. PRODUCTION MANAGEMENT PROJECT MANAGEMENT the complexity of the project; special requirements of customers; organizational restructuring; risks in project; changes in technology; fixed plans and prices.
  • 22. PRODUCTION MANAGEMENT 2. QUALITY DEFINITION: “The coordinated activities to direct and control an organization of quality”
  • 23. PRODUCTION MANAGEMENT QUALITY MANAGEMENT Researching factors:
  • 24. PRODUCTION MANAGEMENT 2. QUALITY MANAGEMENT METHODS: - Inspection. - Quality Control. - Quality Assurance. - Total Quality Control. - Total Quality Management.
  • 25. PRODUCTION MANAGEMENT QUALITY MANAGEMENT METHODS  INSPECTION: Is measuring, reviewing, testing, analyzing one or more characteristics of objects and comparing the results with the require to determine the suitability of each characteristic.
  • 26. PRODUCTION MANAGEMENT QUALITY MANAGEMENT METHODS  QUALITY CONTROL: - Is all activities and techniques are applied to meet quality requirements. - - Elements: labour control, processes and methods control, input control, equipment control, environment control.
  • 27. PRODUCTION MANAGEMENT QUALITY MANAGEMENT METHODS  QUALITY ASSURANCE: Is action which has plans and system to strengthen beliefs that the product satisfy all quality requirements.  TOTAL QUALITY CONTROL: An effective system, efforts mobilizing of every unit in the company in the process which relate to maintain and improve the quality.
  • 28. QUALITY MANAGEMENT QUALITY MANAGEMENT METHODS:  TOTAL QUALITY MANAGEMENT: A method of management of an organization, focus on quality and based on participation of all members to achieve the long-term targets of customer’s satisfaction.
  • 29. PRODUCTION MANAGEMENT 3. QUALITY MANAGEMENT PROCESS: Deming Cycle (PDCA Cycle)
  • 30. 4. ADVANTAGES OF QUALITY MANAGEMENT - Strengthen competitive position - Adapt to changing or emerging - Higher productivity and higher profitability - Enhance market image, stakeholder values and attract shareholders - Eliminate defects and waste - Reduce costs - Improve customer focus, customer satisfaction and employees morale - Increase customer loyalty, customer retention and job security. PRODUCTION MANAGEMENT
  • 31. PRODUCTION MANAGEMENT 4. DISADVANTAGES OF QUALITY MANAGEMENT: - Expensive - The results may not similar to expectation - Hard to change.
  • 32. PRODUCTION MANAGEMENT RESULTS: 1. Advantages: - Make higher morale - Decrease production costs - Increased customer loyalty and trust - Better market penetration - Increased productivity - Decreases mistakes and inferior products - Increases the fame of company - Save resources to use for better projects
  • 33. PRODUCTION MANAGEMENT RESULTS: 2. Disadvantages: - It is a complex process - Decrease worker output - Need many years to receive results