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NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
November 2009 Now
Wine consumer with a vision Three businesses
Unknown in wine blogging
community
Ranked in top 25 for traffic, top
10 for engagement and top 5 for
link backs – in the country
0 page views per month Close to 20,000 page views per
month
0 Facebook fans 5000 Facebook fans
0 LinkedIn connections 2500 local connections
0 Twitter followers 10300 Twitter followers
0 YouTube Videos 160 Videos (20,000 views)
0 Blog posts 500 posts
The Story from click to mortar
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Today’s Agenda
1. Review Social Best Practices (10 min)
2. Facebook (45 min)
a) App
b) Analytics
c) Ads
3. Q&A (5 min)
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook
Facebook is all about ENGAGEMENT
2-5 posts per day
Photos
Questions
• How many times does a person blink in a minute?
Ask for likes, comments, shares
• Like to welcome the new guy to Nectar
Respond to Comments
Study Insights (more on this later)
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
The Value of a Fan
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
MANAGEMENT + MEASUREMENT + GROWTH
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
“Social media will steal
your time if you don’t set
defined objectives and
strategy.”
MANAGEMENT
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook
admin panel
gives you
valuable
insight for
managing your
account
MANAGEMENT
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Pages
Manager App
helps you
manage site(s)
from mobile
devices
MANAGEMENT
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
MANAGEMENT
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Hootsuite.com
MANAGEMENT
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
“Measure everything…”
MEASUREMENT
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Reach
Impressions
Demographics
Consumption
MEASUREMENT
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
MEASUREMENT
Sumall.com
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
MEASUREMENT
Administrator Activity
(Posts)
Monthly Interaction
(like, posting, sharing,
commenting)
Monthly Engagement
(Unique Users)
Monthly Reach
(Unique Users)
5 Jan-13 0 Jan-13 17 Jan-13 38 Jan-13 469
4 Feb-13 0 Feb-13 20 Feb-13 39 Feb-13 125
6 Mar-13 29 Mar-13 323 Mar-13 518 Mar-13 6018
6 Apr-13 44 Apr-13 245 Apr-13 474 Apr-13 4914
May-13 May-13 May-13 May-13
Jun-13 Jun-13 Jun-13 Jun-13
Jul-13 Jul-13 Jul-13 Jul-13
Aug-13 Aug-13 Aug-13 Aug-13
Sep-13 Sep-13 Sep-13 Sep-13
Oct-13 Oct-13 Oct-13 Oct-13
Nov-13 Nov-13 Nov-13 Nov-13
Dec-13 Dec-13 Dec-13 Dec-13
Monthly Impressions
(Total Count)
Monthly Page
Consumptions
(Clicks)
Jan-13 1239 Jan-13 61
Feb-13 598 Feb-13 26
Mar-13 30521 Mar-13 1397
Apr-13 33866 Apr-13 1646
May-13 May-13
Jun-13 Jun-13
Jul-13 Jul-13
Aug-13 Aug-13
Sep-13 Sep-13
Oct-13 Oct-13
Nov-13 Nov-13
Dec-13 Dec-13
Referrals
from
Facebook
Referrals from
Twitter
Referrals from
Pinterest
Jan-13 40 Jan-13 9 Jan-13 45
Feb-13 31 Feb-13 4 Feb-13 82
Mar-13 91 Mar-13 17 Mar-13 126
Apr-13 203 Apr-13 26 Apr-13 130
May-13 May-13 May-13
Jun-13 Jun-13 Jun-13
Jul-13 Jul-13 Jul-13
Aug-13 Aug-13 Aug-13
Sep-13 Sep-13 Sep-13
Oct-13 Oct-13 Oct-13
Nov-13 Nov-13 Nov-13
Dec-13 Dec-13 Dec-13
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
“Placing ads on Facebook
provides one of the most
targeted advertising
opportunities today”
GROWTH
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
1. Auction Style
2. Bidding on likes and
interests
3. CPC (Cost per click)
4. CPM (Cost per 1,000
impressions)
5. Engagement Ads (likes)
6. Sponsored Stories
7. Sponsored Offers
GROWTH
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
URL
Facebook Page
Facebook Event
GROWTH
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Promote page in
general, will also
include sponsored
stories if selected
ENGAGEMENT AD
Select a specific story to
draw attention and
highlight a specific
piece of content
SPONSORED STORY
More granular creative
pricing options such as
bidding for clicks
GROWTH
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Can boost individual posts from the admin channel too. SPONSORED STORY
GROWTH
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Quickly create a “LIKE” ad from the admin page too. ENGAGEMENT AD
GROWTH
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
GROWTH
Why use a Sponsored Story? As Facebook
explains, Sponsored Stories can broaden the
reach of actions your followers take. they can
also be less expensive than traditional
Facebook ads. Build your campaign design and
start split-testing to determine what the best
vehicle is for your type of advertising
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook GROWTH
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook GROWTH
Designing Your Ad
1. What are your goals?
2. What is the duration?
3. What is the budget?
4. Ad Design & Targeting
5. Click through Threshold
6. Conversion Rates
Try multiple ad variations to test what works and
what doesn’t. Change one variable for testing
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook GROWTH
Designing Your Ad
25 Characters. No
abbreviations or excessive
capitalization allowed
Ask question, offer value,
solve a problem, call to action
135 characters with correct
grammar, no abbreviations,
symbols or characters.
Answer what’s in it for me.
Call to action.
100px by 72px across
*TIP – use the picture area to
add words to your add. “Save
Now” “Get it Here” “Like us
today”
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook GROWTH
https://www.facebook.com/ads/adboard
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook GROWTH
Targeting
Facebook provides
powerful targeting
features to get as
narrow of an audience
as you need
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook GROWTH
Targeting
Location – Age- Gender – Interests
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook GROWTH
Targeting
Connections – Relationship Status
Languages – Education - Workplaces
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook GROWTH
Campaign, Pricing & Scheduling
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
Facebook GROWTH
Use the Manage Ads Dashboard
Washington Potato Commission
Century 21 Beutler & Associates
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
GROWTH
“Using Facebook as Your
Business Account can
increase your reach, and
brand impressions.”
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
GROWTH
Participate in a popular thread too.
Great way to interact with people
seeking your services
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
GROWTH
5 Effective
Facebook
Campaigns
for Growth
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
GROWTH
1. Voting Contest
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
GROWTH
2. Coupon Code
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
GROWTH
3. Email Sign Up
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
GROWTH
4. On Location Signage
Facebook
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
GROWTH
5. Photo Contest
Q&A
NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co

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Advanced facebook class

  • 1. Advanced Facebook 201 NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
  • 2. November 2009 Now Wine consumer with a vision Three businesses Unknown in wine blogging community Ranked in top 25 for traffic, top 10 for engagement and top 5 for link backs – in the country 0 page views per month Close to 20,000 page views per month 0 Facebook fans 5000 Facebook fans 0 LinkedIn connections 2500 local connections 0 Twitter followers 10300 Twitter followers 0 YouTube Videos 160 Videos (20,000 views) 0 Blog posts 500 posts The Story from click to mortar NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
  • 3. Today’s Agenda 1. Review Social Best Practices (10 min) 2. Facebook (45 min) a) App b) Analytics c) Ads 3. Q&A (5 min) NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
  • 4. Facebook Facebook is all about ENGAGEMENT 2-5 posts per day Photos Questions • How many times does a person blink in a minute? Ask for likes, comments, shares • Like to welcome the new guy to Nectar Respond to Comments Study Insights (more on this later) NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
  • 5. The Value of a Fan NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co
  • 6. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co MANAGEMENT + MEASUREMENT + GROWTH
  • 7. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co “Social media will steal your time if you don’t set defined objectives and strategy.” MANAGEMENT
  • 8. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Facebook admin panel gives you valuable insight for managing your account MANAGEMENT
  • 9. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Pages Manager App helps you manage site(s) from mobile devices MANAGEMENT
  • 10. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co MANAGEMENT
  • 11. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Hootsuite.com MANAGEMENT
  • 12. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co “Measure everything…” MEASUREMENT
  • 13. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Reach Impressions Demographics Consumption MEASUREMENT
  • 14. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co MEASUREMENT Sumall.com
  • 15. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co MEASUREMENT Administrator Activity (Posts) Monthly Interaction (like, posting, sharing, commenting) Monthly Engagement (Unique Users) Monthly Reach (Unique Users) 5 Jan-13 0 Jan-13 17 Jan-13 38 Jan-13 469 4 Feb-13 0 Feb-13 20 Feb-13 39 Feb-13 125 6 Mar-13 29 Mar-13 323 Mar-13 518 Mar-13 6018 6 Apr-13 44 Apr-13 245 Apr-13 474 Apr-13 4914 May-13 May-13 May-13 May-13 Jun-13 Jun-13 Jun-13 Jun-13 Jul-13 Jul-13 Jul-13 Jul-13 Aug-13 Aug-13 Aug-13 Aug-13 Sep-13 Sep-13 Sep-13 Sep-13 Oct-13 Oct-13 Oct-13 Oct-13 Nov-13 Nov-13 Nov-13 Nov-13 Dec-13 Dec-13 Dec-13 Dec-13 Monthly Impressions (Total Count) Monthly Page Consumptions (Clicks) Jan-13 1239 Jan-13 61 Feb-13 598 Feb-13 26 Mar-13 30521 Mar-13 1397 Apr-13 33866 Apr-13 1646 May-13 May-13 Jun-13 Jun-13 Jul-13 Jul-13 Aug-13 Aug-13 Sep-13 Sep-13 Oct-13 Oct-13 Nov-13 Nov-13 Dec-13 Dec-13 Referrals from Facebook Referrals from Twitter Referrals from Pinterest Jan-13 40 Jan-13 9 Jan-13 45 Feb-13 31 Feb-13 4 Feb-13 82 Mar-13 91 Mar-13 17 Mar-13 126 Apr-13 203 Apr-13 26 Apr-13 130 May-13 May-13 May-13 Jun-13 Jun-13 Jun-13 Jul-13 Jul-13 Jul-13 Aug-13 Aug-13 Aug-13 Sep-13 Sep-13 Sep-13 Oct-13 Oct-13 Oct-13 Nov-13 Nov-13 Nov-13 Dec-13 Dec-13 Dec-13
  • 16. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co “Placing ads on Facebook provides one of the most targeted advertising opportunities today” GROWTH
  • 17. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co 1. Auction Style 2. Bidding on likes and interests 3. CPC (Cost per click) 4. CPM (Cost per 1,000 impressions) 5. Engagement Ads (likes) 6. Sponsored Stories 7. Sponsored Offers GROWTH
  • 18. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co URL Facebook Page Facebook Event GROWTH
  • 19. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Promote page in general, will also include sponsored stories if selected ENGAGEMENT AD Select a specific story to draw attention and highlight a specific piece of content SPONSORED STORY More granular creative pricing options such as bidding for clicks GROWTH
  • 20. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Can boost individual posts from the admin channel too. SPONSORED STORY GROWTH
  • 21. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Quickly create a “LIKE” ad from the admin page too. ENGAGEMENT AD GROWTH
  • 22. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co GROWTH Why use a Sponsored Story? As Facebook explains, Sponsored Stories can broaden the reach of actions your followers take. they can also be less expensive than traditional Facebook ads. Build your campaign design and start split-testing to determine what the best vehicle is for your type of advertising
  • 23. NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Facebook GROWTH
  • 24. NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Facebook GROWTH Designing Your Ad 1. What are your goals? 2. What is the duration? 3. What is the budget? 4. Ad Design & Targeting 5. Click through Threshold 6. Conversion Rates Try multiple ad variations to test what works and what doesn’t. Change one variable for testing
  • 25. NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Facebook GROWTH Designing Your Ad 25 Characters. No abbreviations or excessive capitalization allowed Ask question, offer value, solve a problem, call to action 135 characters with correct grammar, no abbreviations, symbols or characters. Answer what’s in it for me. Call to action. 100px by 72px across *TIP – use the picture area to add words to your add. “Save Now” “Get it Here” “Like us today”
  • 26. NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Facebook GROWTH https://www.facebook.com/ads/adboard
  • 27. NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Facebook GROWTH Targeting Facebook provides powerful targeting features to get as narrow of an audience as you need
  • 28. NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Facebook GROWTH Targeting Location – Age- Gender – Interests
  • 29. NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Facebook GROWTH Targeting Connections – Relationship Status Languages – Education - Workplaces
  • 30. NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Facebook GROWTH Campaign, Pricing & Scheduling
  • 31. NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co Facebook GROWTH Use the Manage Ads Dashboard
  • 33. Century 21 Beutler & Associates
  • 34. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co GROWTH “Using Facebook as Your Business Account can increase your reach, and brand impressions.”
  • 35. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co GROWTH Participate in a popular thread too. Great way to interact with people seeking your services
  • 36. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co GROWTH 5 Effective Facebook Campaigns for Growth
  • 37. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co GROWTH 1. Voting Contest
  • 38. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co GROWTH 2. Coupon Code
  • 39. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co GROWTH 3. Email Sign Up
  • 40. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co GROWTH 4. On Location Signage
  • 41. Facebook NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co GROWTH 5. Photo Contest
  • 42. Q&A NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | mayhem@nectarmedia.co