E commerce and m-commerce

1. PRESENTED BY
NAMAN TANISHA AYUSH
ANAMIKA KARISHMA

2. e-commerce
Challenges to e-commerce
m-commerce
Challenges to m –commerce


3. We use the word e-commerce to refer primarily to the
digital enablement of transactions and processes within a
firm, involving information systems under the control of
the firm.
e-commerce include commercial transactions involving
an exchange of value across organizational boundaries.

4. TYPES OF E-COMMERCE
 Business-To-Business (B2B)
 Business-To-Consumer (B2C)
 Business-To-Government(B2G)
 Consumer-To-Consumer (C2C)
 Government-To-Consumer (G2C)
 Government-To-Business (G2B)

6. CHALLENGES FOR E-
COMMERCE
 Cash on delivery is the
preferred payment mode.
 Payment gateways have a
high failure rate.
 Internet penetration is low.
 Feature phone still rule the
roost.

7. Postal addresses are not
standardised.
Indian customers return
much of the merchandise
they purchase online.
Logistic is a problem in
thousands of Indian towns.
Overfunded competitiors
are driving up cost of
consumer acquasition.

8. Mobile commerce is any transaction,
involving the transfer of ownership or
rights to use goods and services, which
is initiated and completed by using
mobile,PDA,smart phones etc……

9. Mobile commerce have been
considered as being either
one of these concepts-
 A technology
 Product or
 Services
or as a combination of all three….

11. Challenges for m-commerce
 Relevant primarily for urban
residents who already have
bank accounts and credit cards.
 Lack of awareness.
 Concerns about security.
 Lack of simple,standardised
payment mechanism.

12. Imbalance between service providers
and network operators.
Hetrogenous environment.
Small Screen size.
Speed concerns.