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Group Members
(INTRODUCTION PROCESS STRATEGY &
PROCESS FOCUS)
NABEEL SHAHID (REPITATIVE
STRATEGY)
MUHAMMAD SHAKEEL (PRODUCT
STRATEGY)
ZAHEER NAZEER (MASS
CUSTOMIZATION)
Definition Of Process Strategy
A process strategy is an organization’s
approach to transforming resources into
goods and Services,
Objective of Process Strategy
The objective of a process strategy is to
build a production process that meet
customer requirement and product
specification, within cost and other
managerial constrains.
Process Strategies
 How to produce a product or
provide a service that
 Meets or exceeds customer
requirements
 Meets cost and managerial goals
 Has long term effects on
 Efficiency and production flexibility
 Costs and quality
Process Strategies
Four basic strategies
 Process focus
 Repetitive focus
 Product focus
 Mass customization
Within these basic strategies there
are many ways they may be
implemented
Definition Of Process Focus
“A production facility organized around
process to facilitate low volume, high
variety production”.
Low volume , high variety products in
places called “ Job Shops”
Process Focus
 Facilities are organized around specific
activities or processes
 General purpose equipment and
skilled personnel
 High degree of product flexibility
 Typically high costs and low
equipment utilization
 Product flows may vary considerably
making planning and scheduling a
challenge
Process Focus
Many
inputs
High
variety
of
outputs
Print Shop
Process-Focused Strategy Examples
Bank
© 1995 Corel Corp.
Machin
e Shop© 1995 Corel Corp.
Hospital
© 1995
Corel
Corp.
Process Focused Strategy -
Pros & Cons
 Advantages
◦ Greater product flexibility
◦ More general purpose equipment
◦ Lower initial capital investment
 Disadvantages
◦ More highly trained personnel
◦ More difficult production planning & control
◦ Low equipment utilization (5% to 25%)
Copy Cat Print company is a full service digital
printer located in downtown Greenfield. our
service since 1985.
The Greenfield store is the only Copy Cat still
owned by the original owners, Reza and
Jennifer Shafii.
 We offer digital color copies, binding,
laminating, oversized copies, and much more.
You can order online and we will
deliver it to you with a smile.
Dealing with a local business with the
ability to order online, at very
competitive pricing, makes us a unique
and trusted source for all your printing
needs.
 Copy Cat Greenfield has been serving
the local clients since 1992.
Shipping
Customer
Customer sales
representative
take order
Prepress Department
(Prepare printing plates
and negatives)
Printing Department
Collating
Department
Gluing, binding,
stapling, labeling
Polywrap
Department
Purchasing
(order inks, paper,
other supplies)
Vendors
Receiving
Warehousing
(ink, paper, etc.)
Accounting
Information flow
Material flow
A leader in Healthcare for over 100
years, Philips is one of the world’s
leading manufacturers and suppliers
of medical equipment and related
services that improve people’s health
and well-being. We have the best
and top-of-the-range medical diagnostic
equipment in 100 COUNTRIES
helping surgeons in the battle
against heart disease and cancer.
 Philips Medical Systems, a division of
Royal Philips Electronics, with
headquarters in the Netherlands and the
United States, is one of the world’s
largest healthcare companies.
 supplying diagnostic imaging equipment,
including X-ray, magnetic resonance,
computed tomography, nuclear
medicine, positron emission
tomography, and ultrasound
systems.
 Since the late 1990s, the medical
division has grown rapidly, more than
doubling Its sales between 2000 and
2005
 Philips Medical Systems now employs
30,000 people and distributes products
in over 100 countries.
 In the early years beginning
1948,PAKISTAN
customer
Take order
purchasing warehouse
Prepress Department
Specification
add in
Finished
product
packing
Shipping
REPETITIVE STRATEGY
Repetitive focus is
essentially a customary
assemblage line that
utilizes modules that are
organized earlier than
production set in motion.
 Facilities often organized as
assembly lines
 Parts and assemblies made
previously
 Combined for many output options
 Less flexibility than process-focused
 More efficient
REPETITIVE FOCUS
Repetitive Focus
Raw
materials
and
module
inputs
Modules
combined
for many
output
options
Few
modules
Automobile Assembly Line
 1903 – William S. Harley and the Davidson brothers – Walter and
Arthur – handcraft their first three motorcycles in Milwaukee, Wis.
William A. Davidson later joins the enterprise.
 Harley is the only major American Manufacturer of heavy weight
motor cycles.
 1986 – Entered into American & New York stock exchanges
 2003 – more than 950,000 bikes were sold in U.S & 28 million world
wide
Main features
• Harley Davidson Softail Family
eg:narrow seats, tombstone tail lights, full length floor
boards
• Harley Davidson Sportster Family
eg: low-rise handlebars, bullet style headlight.
• Harley Davidson Touring (Dressers) Family
large windshield & have a full front fairing. leather
saddlebags, optional sidecar, & option to customize.
• Engines
Big V-twins, Small V-twins, and the Revolution engine
COCA COLA
INCORPORATE IN 1892 USA
RECIPE INVENTED BY JOHN
STITH PEMBERTON
400 BRAND IN OVER 200
COUNTRIES
PRODUCE CONCENTRATE
CYRUP
SOLD TO FRANCHISES
COCA COLA PRODUCTS
PRODUCT STRATEGY
Facilities are organized by product
High volume but low variety of products
Long, continuous production runs enable
efficient processes
Typically high fixed cost but low variable
cost
Generally less skilled labor
Product Focus
Few
inputs
Output
variations
in size,
shape,
and
packagin
g
Continuous Work Flow
BLUM: PERFECTING MOTION
Julius Blum 1 March 1952 in Hickory, North
Carolina.
Currently, BLUM 450,000 square foot building
Provide on-the-job training
first companies in the industry to earn ISO 9001
certification
Europe’s Environmental Management System
(EMAS) criteria
PRODUCTS
BLUM PRODUCT STRATEGY
 We build quality kitchen hardware for
residential kitchen customers.
 Our customers are young American
families.
 They are interested in materials that are
safe for children and eco-friendly.
 We sell our products through a retail
channel.
 Our products are priced per unit, and are
considered “high-end” hardware solutions.
History of Frito lays
 1932,Herman W Lay opened a snack shop
 He purchased the barrette Food Company
 renaming it “H. W . Lay & Company
 Firs potato chip to appear on television 1995
 merged with Pepsi-cola to form “PepsiCo”
Product Focus
Facilities are organized by product
High volume but low variety of products
Long, continuous production
Efficient processes
Typically high fixed cost but low variable cost
Mass customization
Mass customization is the most complex of
the four processes and present operations
manager to make inspired and destructive
use of organizational resources to put up
the unique requirements of their
consumers.
MASS CUSTOMIZATION FOCUS
The rapid, low-cost production of goods
and service
satisfy increasingly unique customer
desires
Combines the flexibility of a process focus
with the efficiency of a product focus
General Motors
Intro General Motors’’
World’s second largest in us
Head quarter at Detroit, Michigan.
The business has been speeded in about 120 countries.
installed the world's largest rooftop solar power their
Zaragoza Manufacturing Plant
The Zaragoza solar covers about 2,000,000 sq. ft. of
roof besides
PROCESS
 Launched first car (SA Model) in 1947.
 The Founder name was Kiichiro toyoda.
Introduction On Toyota Motors
3rd largest automotive manufacturer
Headquartered in Toyota City, Aichi
Annual sales of $120 Billion
Produces 5.5 million vehicles per year
From 56 manufacturing plants across
6 continents
Best Car of Toyota
Toyota Land Cruiser 200 V8 (the king of roads)
Capacity of seats 7.
Price $90,000 (PKR 9,630,000)
Turbo, Deisel, 4.5l engine , Powerful engine.
PROCESS
Comparison of Processes
Process
Focus
(Low volume,
high variety)
Repetitive
Focus
(Modular)
Product Focus
(High-volume,
low-variety)
Mass
Customization
(High-volume,
high-variety)
Small
quantity, large
variety of
products
Long runs,
standardized
product made
from modules
Large
quantity, small
variety of
products
Large
quantity, large
variety of
products
General
purpose
equipment
Special
equipment
aids in use of
assembly line
Special
purpose
equipment
Rapid
changeover
on flexible
equipment
Comparison of Processes
Process
Focus
(Low volume,
high variety)
Repetitive
Focus
(Modular)
Product Focus
(High-volume,
low-variety)
Mass
Customization
(High-volume,
high-variety)
Operators are
broadly
skilled
Employees
are modestly
trained
Operators are
less broadly
skilled
Flexible
operators are
trained for the
necessary
customization
Many job
instructions
as each job
changes
Repetition
reduces
training and
changes in job
instructions
Few work
orders and job
instructions
because jobs
standardized
Custom
orders require
many job
instructions
Comparison of Processes
Process
Focus
(Low volume,
high variety)
Repetitive
Focus
(Modular)
Product Focus
(High-volume,
low-variety)
Mass
Customization
(High-volume,
high-variety)
Raw material
inventories
high
JIT
procurement
techniques
used
Raw material
inventories
are low
Raw material
inventories
are low
Work-in-
process is
high
JIT inventory
techniques
used
Work-in-
process
inventory is
low
Work-in-
process
inventory
driven down
by JIT, lean
production
Comparison of Processes
Process
Focus
(Low volume,
high variety)
Repetitive
Focus
(Modular)
Product Focus
(High-volume,
low-variety)
Mass
Customization
(High-volume,
high-variety)
Units move
slowly
through the
plant
Movement is
measured in
hours and
days
Swift
movement of
unit through
the facility is
typical
Goods move
swiftly
through the
facility
Finished
goods made
to order
Finished
goods made
to frequent
forecast
Finished
goods made
to forecast
and stored
Finished
goods often
build-to-order
(BTO)
Comparison of Processes
Process
Focus
(Low volume,
high variety)
Repetitive
Focus
(Modular)
Product Focus
(High-volume,
low-variety)
Mass
Customization
(High-volume,
high-variety)
Scheduling is
complex,
trade-offs
between
inventory,
availability,
customer
service
Scheduling
based on
building
various
models from
a variety of
modules to
forecasts
Relatively
simple
scheduling,
establishing
output rate to
meet forecasts
Sophisticated
scheduling
required to
accommodate
custom orders
Comparison of Processes
Process
Focus
(Low volume,
high variety)
Repetitive
Focus
(Modular)
Product Focus
(High-volume,
low-variety)
Mass
Customization
(High-volume,
high-variety)
Fixed costs
low, variable
costs high
Fixed costs
dependent on
flexibility of
the facility
Fixed costs
high, variable
costs low
Fixed costs
high, variable
costs must be
low
Costing
estimated
before job,
known only
after the job
Costs usually
known due to
extensive
experience
High fixed
costs mean
costs
dependent on
utilization of
capacity
High fixed
costs and
dynamic
variable costs
make costing
a challenge
PROCESS,REPITATIVE,PRODUCT,MASS STRATEGY
PROCESS,REPITATIVE,PRODUCT,MASS STRATEGY
PROCESS,REPITATIVE,PRODUCT,MASS STRATEGY

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PROCESS,REPITATIVE,PRODUCT,MASS STRATEGY

  • 1.
  • 2. Group Members (INTRODUCTION PROCESS STRATEGY & PROCESS FOCUS) NABEEL SHAHID (REPITATIVE STRATEGY) MUHAMMAD SHAKEEL (PRODUCT STRATEGY) ZAHEER NAZEER (MASS CUSTOMIZATION)
  • 3. Definition Of Process Strategy A process strategy is an organization’s approach to transforming resources into goods and Services, Objective of Process Strategy The objective of a process strategy is to build a production process that meet customer requirement and product specification, within cost and other managerial constrains.
  • 4. Process Strategies  How to produce a product or provide a service that  Meets or exceeds customer requirements  Meets cost and managerial goals  Has long term effects on  Efficiency and production flexibility  Costs and quality
  • 5. Process Strategies Four basic strategies  Process focus  Repetitive focus  Product focus  Mass customization Within these basic strategies there are many ways they may be implemented
  • 6. Definition Of Process Focus “A production facility organized around process to facilitate low volume, high variety production”. Low volume , high variety products in places called “ Job Shops”
  • 7. Process Focus  Facilities are organized around specific activities or processes  General purpose equipment and skilled personnel  High degree of product flexibility  Typically high costs and low equipment utilization  Product flows may vary considerably making planning and scheduling a challenge
  • 9. Process-Focused Strategy Examples Bank © 1995 Corel Corp. Machin e Shop© 1995 Corel Corp. Hospital © 1995 Corel Corp.
  • 10. Process Focused Strategy - Pros & Cons  Advantages ◦ Greater product flexibility ◦ More general purpose equipment ◦ Lower initial capital investment  Disadvantages ◦ More highly trained personnel ◦ More difficult production planning & control ◦ Low equipment utilization (5% to 25%)
  • 11.
  • 12. Copy Cat Print company is a full service digital printer located in downtown Greenfield. our service since 1985. The Greenfield store is the only Copy Cat still owned by the original owners, Reza and Jennifer Shafii.  We offer digital color copies, binding, laminating, oversized copies, and much more.
  • 13. You can order online and we will deliver it to you with a smile. Dealing with a local business with the ability to order online, at very competitive pricing, makes us a unique and trusted source for all your printing needs.  Copy Cat Greenfield has been serving the local clients since 1992.
  • 14. Shipping Customer Customer sales representative take order Prepress Department (Prepare printing plates and negatives) Printing Department Collating Department Gluing, binding, stapling, labeling Polywrap Department Purchasing (order inks, paper, other supplies) Vendors Receiving Warehousing (ink, paper, etc.) Accounting Information flow Material flow
  • 15.
  • 16.
  • 17. A leader in Healthcare for over 100 years, Philips is one of the world’s leading manufacturers and suppliers of medical equipment and related services that improve people’s health and well-being. We have the best and top-of-the-range medical diagnostic equipment in 100 COUNTRIES helping surgeons in the battle against heart disease and cancer.
  • 18.
  • 19.  Philips Medical Systems, a division of Royal Philips Electronics, with headquarters in the Netherlands and the United States, is one of the world’s largest healthcare companies.  supplying diagnostic imaging equipment, including X-ray, magnetic resonance, computed tomography, nuclear medicine, positron emission tomography, and ultrasound systems.
  • 20.  Since the late 1990s, the medical division has grown rapidly, more than doubling Its sales between 2000 and 2005  Philips Medical Systems now employs 30,000 people and distributes products in over 100 countries.  In the early years beginning 1948,PAKISTAN
  • 21. customer Take order purchasing warehouse Prepress Department Specification add in Finished product packing Shipping
  • 22. REPETITIVE STRATEGY Repetitive focus is essentially a customary assemblage line that utilizes modules that are organized earlier than production set in motion.
  • 23.  Facilities often organized as assembly lines  Parts and assemblies made previously  Combined for many output options  Less flexibility than process-focused  More efficient REPETITIVE FOCUS
  • 25.  1903 – William S. Harley and the Davidson brothers – Walter and Arthur – handcraft their first three motorcycles in Milwaukee, Wis. William A. Davidson later joins the enterprise.  Harley is the only major American Manufacturer of heavy weight motor cycles.  1986 – Entered into American & New York stock exchanges  2003 – more than 950,000 bikes were sold in U.S & 28 million world wide
  • 26. Main features • Harley Davidson Softail Family eg:narrow seats, tombstone tail lights, full length floor boards • Harley Davidson Sportster Family eg: low-rise handlebars, bullet style headlight. • Harley Davidson Touring (Dressers) Family large windshield & have a full front fairing. leather saddlebags, optional sidecar, & option to customize. • Engines Big V-twins, Small V-twins, and the Revolution engine
  • 27.
  • 28.
  • 29. COCA COLA INCORPORATE IN 1892 USA RECIPE INVENTED BY JOHN STITH PEMBERTON 400 BRAND IN OVER 200 COUNTRIES PRODUCE CONCENTRATE CYRUP SOLD TO FRANCHISES
  • 31.
  • 32.
  • 33. PRODUCT STRATEGY Facilities are organized by product High volume but low variety of products Long, continuous production runs enable efficient processes Typically high fixed cost but low variable cost Generally less skilled labor
  • 35. BLUM: PERFECTING MOTION Julius Blum 1 March 1952 in Hickory, North Carolina. Currently, BLUM 450,000 square foot building Provide on-the-job training first companies in the industry to earn ISO 9001 certification Europe’s Environmental Management System (EMAS) criteria
  • 37. BLUM PRODUCT STRATEGY  We build quality kitchen hardware for residential kitchen customers.  Our customers are young American families.  They are interested in materials that are safe for children and eco-friendly.  We sell our products through a retail channel.  Our products are priced per unit, and are considered “high-end” hardware solutions.
  • 38. History of Frito lays  1932,Herman W Lay opened a snack shop  He purchased the barrette Food Company  renaming it “H. W . Lay & Company  Firs potato chip to appear on television 1995  merged with Pepsi-cola to form “PepsiCo”
  • 39. Product Focus Facilities are organized by product High volume but low variety of products Long, continuous production Efficient processes Typically high fixed cost but low variable cost
  • 40. Mass customization Mass customization is the most complex of the four processes and present operations manager to make inspired and destructive use of organizational resources to put up the unique requirements of their consumers.
  • 41. MASS CUSTOMIZATION FOCUS The rapid, low-cost production of goods and service satisfy increasingly unique customer desires Combines the flexibility of a process focus with the efficiency of a product focus
  • 43. Intro General Motors’’ World’s second largest in us Head quarter at Detroit, Michigan. The business has been speeded in about 120 countries. installed the world's largest rooftop solar power their Zaragoza Manufacturing Plant The Zaragoza solar covers about 2,000,000 sq. ft. of roof besides
  • 45.  Launched first car (SA Model) in 1947.  The Founder name was Kiichiro toyoda. Introduction On Toyota Motors
  • 46. 3rd largest automotive manufacturer Headquartered in Toyota City, Aichi Annual sales of $120 Billion Produces 5.5 million vehicles per year From 56 manufacturing plants across 6 continents
  • 47. Best Car of Toyota Toyota Land Cruiser 200 V8 (the king of roads) Capacity of seats 7. Price $90,000 (PKR 9,630,000) Turbo, Deisel, 4.5l engine , Powerful engine.
  • 49. Comparison of Processes Process Focus (Low volume, high variety) Repetitive Focus (Modular) Product Focus (High-volume, low-variety) Mass Customization (High-volume, high-variety) Small quantity, large variety of products Long runs, standardized product made from modules Large quantity, small variety of products Large quantity, large variety of products General purpose equipment Special equipment aids in use of assembly line Special purpose equipment Rapid changeover on flexible equipment
  • 50. Comparison of Processes Process Focus (Low volume, high variety) Repetitive Focus (Modular) Product Focus (High-volume, low-variety) Mass Customization (High-volume, high-variety) Operators are broadly skilled Employees are modestly trained Operators are less broadly skilled Flexible operators are trained for the necessary customization Many job instructions as each job changes Repetition reduces training and changes in job instructions Few work orders and job instructions because jobs standardized Custom orders require many job instructions
  • 51. Comparison of Processes Process Focus (Low volume, high variety) Repetitive Focus (Modular) Product Focus (High-volume, low-variety) Mass Customization (High-volume, high-variety) Raw material inventories high JIT procurement techniques used Raw material inventories are low Raw material inventories are low Work-in- process is high JIT inventory techniques used Work-in- process inventory is low Work-in- process inventory driven down by JIT, lean production
  • 52. Comparison of Processes Process Focus (Low volume, high variety) Repetitive Focus (Modular) Product Focus (High-volume, low-variety) Mass Customization (High-volume, high-variety) Units move slowly through the plant Movement is measured in hours and days Swift movement of unit through the facility is typical Goods move swiftly through the facility Finished goods made to order Finished goods made to frequent forecast Finished goods made to forecast and stored Finished goods often build-to-order (BTO)
  • 53. Comparison of Processes Process Focus (Low volume, high variety) Repetitive Focus (Modular) Product Focus (High-volume, low-variety) Mass Customization (High-volume, high-variety) Scheduling is complex, trade-offs between inventory, availability, customer service Scheduling based on building various models from a variety of modules to forecasts Relatively simple scheduling, establishing output rate to meet forecasts Sophisticated scheduling required to accommodate custom orders
  • 54. Comparison of Processes Process Focus (Low volume, high variety) Repetitive Focus (Modular) Product Focus (High-volume, low-variety) Mass Customization (High-volume, high-variety) Fixed costs low, variable costs high Fixed costs dependent on flexibility of the facility Fixed costs high, variable costs low Fixed costs high, variable costs must be low Costing estimated before job, known only after the job Costs usually known due to extensive experience High fixed costs mean costs dependent on utilization of capacity High fixed costs and dynamic variable costs make costing a challenge