4. Focus
‣ E3 Performance Group is a consulting firm specializing
in business efficiency and transformation through team
dynamics.
5. Focus
‣ E3 Performance Group is a consulting firm specializing
in business efficiency and transformation through team
dynamics.
Key
Strategi Metric
c s
6. Focus
‣ E3 Performance Group is a consulting firm specializing
in business efficiency and transformation through team
dynamics.
Key
Strategi Metric
c s
Expanding
Business
Computer System
Implementation
7. Focus
‣ E3 Performance Group is a consulting firm specializing
in business efficiency and transformation through team
dynamics.
Key
Strategi Metric
c s
Expanding Turnover is up
Business Sales Down
Computer System Profits Down
Implementation Want to Develop
Key Metrics
8. Focus
‣ E3 Performance Group is a consulting firm specializing
in business efficiency and transformation through team
dynamics.
Key
Strategi Metric
c s
Expanding Turnover is up Reduce
Business Sales Down Purchasing Costs
Computer System Profits Down Increase Affect of
Implementation Want to Develop Marketing Budget
Key Metrics Reduce Waste
16. Continuous Improvement
Business
Problem
Analysis Process Re-
engineering
JUMPSTART
ANALYZE
17. Continuous Improvement
Business Change &
Problem
Process Re- Project
Analysis
engineering Management
JUMPSTART
ANALYZE
INFLUENCE
18. Continuous Improvement
Create /
Deliver
Successful
Presentations
Critical
Thinking
Leadership
Business Change & Sustainable
Problem Continuous
Process Re- Project Accountability
Analysis Improvement
engineering Management
Engagement
Alignment
JUMPSTART Team
Building
ANALYZE
Core
Curriculu
m
INFLUENCE Skills
Gained
Results
19. Quantificient Combines...
Skills
Create /
Deliver
Successful
Critical
Thinking
Leadershi
Business Change & Sustainable
Problem Project Accountability Continuous
Analysis Process Re-
engineering Management Improvement
Engagement
Alignment
Team
Building
20. Quantificient Combines...
Skills Front Line
Create /
Deliver
Successful
Critical
Thinking
Leadershi
Business Change & Sustainable
Problem Project Accountability Continuous
Analysis Process Re-
engineering Management Improvement
Engagement
Alignment
Team
Building
21. Quantificient Combines...
Skills Front Line
Have the most
knowledge about
day-to-day
Create /
Deliver operations
Successful
Critical
Thinking
Leadershi
Business Change & Sustainable
Problem Project Accountability Continuous
Analysis Process Re-
engineering Management Improvement
Engagement
Alignment
Team
Building
22. Quantificient Combines...
Skills Front Line
Have the most
knowledge about
day-to-day
Create /
Deliver operations
Successful
Critical
Thinking Surrounded by
Leadershi improvement
Problem
Business
Process Re-
Change &
Project Accountability
Sustainable
Continuous
opportunities
Analysis
engineering Management Improvement
Engagement
Alignment
Team
Building
23. Quantificient Combines...
Skills Front Line
Have the most
knowledge about
day-to-day
Create /
Deliver operations
Successful
Critical
Thinking Surrounded by
Leadershi improvement
Problem
Business
Process Re-
Change &
Project Accountability
Sustainable
Continuous
opportunities
Analysis
engineering Management Improvement
Engagement
Alignment
Excited about
Team
quick results/
Building short duration
projects
24. Quantificient Combines...
Skills Front Line
Have the most
knowledge about
day-to-day
Create /
Deliver operations
Successful
Critical
Thinking Surrounded by
Leadershi improvement
Problem
Business
Process Re-
Change &
Project Accountability
Sustainable
Continuous
opportunities
Analysis
engineering Management Improvement
Engagement
Alignment
Excited about
Team
quick results/
Building short duration
projects
These are your
potential stars
26. Who is Involved?
Sponsor Coaches Participants
Identify area of focus and departments(s) involved in improvement
opportunities
Select coach(es); communicate selection, roles and expectations
Clarify any current initiatives or competing issues
Determine timeframe to complete program
Identify incentives for participants (optional)
Attend kickoff meeting and final meeting
Participate in update meetings with E3
27. Who is Involved?
Sponsor Coaches Participants
Assist in selecting program participants; work with their
manager to communicate selection, roles and expectations
Confirm meeting schedule and communicate to managers and
participants
Support participants throughout program and eliminate
barriers as needed
Attend kickoff meeting and final meeting
Act as a sounding board or advisor for participants
Assist in identifying incentives
Participate in update meetings with E3
28. Who is Involved?
Sponsor Coaches Participants
Implement 3-5 improvement opportunities during the
program
Participate in all scheduled meetings
Complete all assignments
Discuss barriers with manager and coach
Contact facilitator as needed between scheduled
meetings
30. Sample Implementation
Fill Idea Bank and Define Projects / Gain Approval for Projects / Implement / Prepare
Facilitator Provides Individual Coaching Track Cost Savings / Facilitator Provides Presentation
Individual Coaching for Senior Mgt
31. Sample Implementation
Kickoff
Identify
and Measure
Improvement
Opportunities
Fill the Idea
Fill Idea Bank and Define Projects / Gain Approval for Projects / Implement / Prepare
Facilitator Provides Individual Coaching Track Cost Savings / Facilitator Provides Presentation
Individual Coaching for Senior Mgt
32. Sample Implementation
Kickoff Present /
Progress Reports /
Identify Group Feedback
and Measure
Improvement Map and
Opportunities Streamline
Business
Fill the Idea Processes (BPR)
Fill Idea Bank and Define Projects / Gain Approval for Projects / Implement / Prepare
Facilitator Provides Individual Coaching Track Cost Savings / Facilitator Provides Presentation
Individual Coaching for Senior Mgt
33. Sample Implementation
Present /
Kickoff Present / Progress Reports /
Progress Reports / Group Feedback
Identify Group Feedback
and Measure
Strategies to
Improvement Map and Engage and
Opportunities Streamline Influence Others
Business
Fill the Idea Processes (BPR)
Plan the Project
Fill Idea Bank and Define Projects / Gain Approval for Projects / Implement / Prepare
Facilitator Provides Individual Coaching Track Cost Savings / Facilitator Provides Presentation
Individual Coaching for Senior Mgt
34. Sample Implementation
Present /
Kickoff Present / Present /
Progress Reports /
Progress Reports / Progress
Group Feedback
Identify Group Feedback Reports /
and Measure Group
Strategies to Feedback
Improvement Map and Engage and
Opportunities Streamline Influence Others
Business Track Results
Fill the Idea Processes (BPR)
Plan the Project
Create and
Deliver a
Successful
Presentation
Fill Idea Bank and Define Projects / Gain Approval for Projects / Implement / Prepare
Facilitator Provides Individual Coaching Track Cost Savings / Facilitator Provides Presentation
Individual Coaching for Senior Mgt
35. Sample Implementation
Present /
Kickoff Present / Present / Present /
Progress Reports /
Progress Reports / Progress Progress
Group Feedback
Identify Group Feedback Reports / Reports /
and Measure Group Group
Strategies to Feedback
Improvement Map and Feedback
Engage and
Opportunities Streamline Influence Others
Business Track Results Track Results
Fill the Idea Processes (BPR)
Plan the Project
Create and Finalize
Deliver a Presentation
Successful for Senior
Presentation Management /
Dry Run
Fill Idea Bank and Define Projects / Gain Approval for Projects / Implement / Prepare
Facilitator Provides Individual Coaching Track Cost Savings / Facilitator Provides Presentation
Individual Coaching for Senior Mgt
36. Sample Implementation
Present /
Kickoff Present / Present / Present / Presentations
Progress Reports /
Progress Reports / Progress Progress to Senior Mgt
Group Feedback
Identify Group Feedback Reports / Reports /
and Measure Group Group Feedback from
Strategies to Feedback
Improvement Map and Feedback Senior Mgt
Engage and
Opportunities Streamline Influence Others
Business Track Results Track Results Graduation /
Fill the Idea Processes (BPR) Certificates /
Plan the Project
Create and Finalize Group Picture
Deliver a Presentation
Successful for Senior Next Steps for
Presentation Management / Group
Dry Run
Fill Idea Bank and Define Projects / Gain Approval for Projects / Implement / Prepare
Facilitator Provides Individual Coaching Track Cost Savings / Facilitator Provides Presentation
Individual Coaching for Senior Mgt
44. Case Studies
‣ Increased Sales and Decreased Marketing Costs
‣ Decreased Billing Cycle and Improved Payroll Process
‣ Maintenance Contracts Completed as Scheduled
45. Case Studies
‣ Increased Sales and Decreased Marketing Costs
‣ Decreased Billing Cycle and Improved Payroll Process
‣ Maintenance Contracts Completed as Scheduled
46. Case Studies
‣ Increased Sales and Decreased Marketing Costs
Loan processing time decreased by 75% within 2 months
New referral program resulted in 70% closing rate and decreased
marketing costs
Turnover and staff reductions were 0 for 2 years
Company reported the highest profitability in 100 years
‣ Decreased Billing Cycle and Improved Payroll Process
‣ Maintenance Contracts Completed as Scheduled
47. Case Studies
‣ Increased Sales and Decreased Marketing Costs
‣ Decreased Billing Cycle and Improved Payroll Process
‣ Maintenance Contracts Completed as Scheduled
48. Case Studies
‣ Increased Sales and Decreased Marketing Costs
‣ Decreased Billing Cycle and Improved Payroll Process
Average time from completion of work to customer invoice was
decreased from 60 to 15 days
Mistakes decreased by 93%
Payroll approval time required decreased by 50%
Overtime during busy season was eliminated
‣ Maintenance Contracts Completed as Scheduled
49. Case Studies
‣ Increased Sales and Decreased Marketing Costs
‣ Decreased Billing Cycle and Improved Payroll Process
‣ Maintenance Contracts Completed as Scheduled
50. Case Studies
‣ Increased Sales and Decreased Marketing Costs
‣ Decreased Billing Cycle and Improved Payroll Process
‣ Maintenance Contracts Completed as Scheduled
On time completions changed from 33% to 100% for the first time
in 15 years
Hourly rates for maintenance decreased by 8%
Overtime hours in busy season decreased from 415 to 0 hours
