This white paper discusses important issues for federal agencies to consider when using social media and unified communications. It outlines regulations that govern these tools, such as FISMA, NISPOM, and guidelines from NARA and NIST. It also notes growing trends in technologies like unified communications and social networking being adopted by federal agencies. However, data breaches are not uncommon in government and pose risks to sensitive information. The white paper advises agencies to mitigate risks from these tools through policies, controls, training and compliance with relevant regulations.
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Important Issues for Federal Agencies to Consider When Using Social Media and Unified Communications
1. WHITE PAPER
Important Issues for Federal Agencies
to Consider When Using Social Media
and Unified Communications
ON An Osterman Research White Paper
Published February 2012
SPONSORED BY
sponsored by
SPON
sponsored by
Osterman Research, Inc.
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