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Mobile devices are becoming an increasingly important component of the typical organization’s IT infrastructure. For example, Osterman Research has found that 32% of the corporate workforce in mid-sized and large North American organizations employed a smartphone in late 2011; these figures will grow to 41% in 2012 and 50% by 2013. This white paper discusses the results of an in-depth survey it conducted on MDM issues. The goal of this research was to understand the problems, concerns and other issues that organizations face when attempting to manage mobile devices and integrate them with email systems, databases and various applications.