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”Hey, let’s do this peer-to-peer
crowdfunding thing.
It will bring in tons of new
donors!”
The setup
? ?
The setup
Storytellers in the field:
• Suggest projects
• Provides details
• Collects stories of impact
Operations team:
• Builds / manages platform
(Linvio / Salesforce)
• Segments list / targets
• Makes asks (email / social)
• Tells stories of impact
Donors:
• Invite friends to give (?)
• Share stories of impact (?)
How has it worked?
7 projects successfully funded so far, $16,000+ raised
• 9% of total online donations
• Projects between $800 - $4000
• All projects funded
305 project donors
• 2015 total: ca. 3500 individual donors
• 156 entirely new donors / 149 previous donors
• Jan – Sep 2016: 617 new donors total
• Jan – Sep 2015: 481 new donors total
• 32 donors have given to more than 1 of the 7 projects (7 of them were new)
• repeat asks were not (yet) a key part of the strategy
• 35% of revenue came from new donors
• Too early to tell if existing donors give beyond their regular gifts
How has it worked?
Traffic / conversions
- overall: 7.7% conversion rate
- traffic sources:
- Facebook: 43%
- Email: 36%
- Direct: 15%
- Twitter: 2%
- Main website: 2%
- Others: 2%
- 46% desktop / 54% mobile
The idea: once you build it, they will
come (and bring their friends)
(Our) reality so far: Once you build it,
and you advertise it, and you push it,
some of them will come (not sure if they
have friends)
Is it worth it?
Time suck:
• Need for ‘Storytellers’ in the field (hire dedicated staff or train team)
• Outreach and reporting to donors
Challenges:
• Segmenting of audiences (limits to capacity of systems and skill?)
• Data management / scalability
• Lack of peer-to-peer sharing (ownership)
• people have been asked to give, rather than do
Is it worth it?
Strategic fit?
• Unrestricted vs. restricted funds
• Cannibalizing regular giving?
• Large variety of calls to action / platforms
• Donations
• Adoption
• Products
• Crowdfunding
• FB fundraisers?
Share your experiences!
matt@snowleopard.org / @MatthiasFi

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ECF Europe: Let's do this crowdfunding thing

  • 1. ”Hey, let’s do this peer-to-peer crowdfunding thing. It will bring in tons of new donors!”
  • 2.
  • 4. The setup Storytellers in the field: • Suggest projects • Provides details • Collects stories of impact Operations team: • Builds / manages platform (Linvio / Salesforce) • Segments list / targets • Makes asks (email / social) • Tells stories of impact Donors: • Invite friends to give (?) • Share stories of impact (?)
  • 5. How has it worked? 7 projects successfully funded so far, $16,000+ raised • 9% of total online donations • Projects between $800 - $4000 • All projects funded 305 project donors • 2015 total: ca. 3500 individual donors • 156 entirely new donors / 149 previous donors • Jan – Sep 2016: 617 new donors total • Jan – Sep 2015: 481 new donors total • 32 donors have given to more than 1 of the 7 projects (7 of them were new) • repeat asks were not (yet) a key part of the strategy • 35% of revenue came from new donors • Too early to tell if existing donors give beyond their regular gifts
  • 6. How has it worked? Traffic / conversions - overall: 7.7% conversion rate - traffic sources: - Facebook: 43% - Email: 36% - Direct: 15% - Twitter: 2% - Main website: 2% - Others: 2% - 46% desktop / 54% mobile
  • 7. The idea: once you build it, they will come (and bring their friends) (Our) reality so far: Once you build it, and you advertise it, and you push it, some of them will come (not sure if they have friends)
  • 8. Is it worth it? Time suck: • Need for ‘Storytellers’ in the field (hire dedicated staff or train team) • Outreach and reporting to donors Challenges: • Segmenting of audiences (limits to capacity of systems and skill?) • Data management / scalability • Lack of peer-to-peer sharing (ownership) • people have been asked to give, rather than do
  • 9. Is it worth it? Strategic fit? • Unrestricted vs. restricted funds • Cannibalizing regular giving? • Large variety of calls to action / platforms • Donations • Adoption • Products • Crowdfunding • FB fundraisers?