4. The setup
Storytellers in the field:
• Suggest projects
• Provides details
• Collects stories of impact
Operations team:
• Builds / manages platform
(Linvio / Salesforce)
• Segments list / targets
• Makes asks (email / social)
• Tells stories of impact
Donors:
• Invite friends to give (?)
• Share stories of impact (?)
5. How has it worked?
7 projects successfully funded so far, $16,000+ raised
• 9% of total online donations
• Projects between $800 - $4000
• All projects funded
305 project donors
• 2015 total: ca. 3500 individual donors
• 156 entirely new donors / 149 previous donors
• Jan – Sep 2016: 617 new donors total
• Jan – Sep 2015: 481 new donors total
• 32 donors have given to more than 1 of the 7 projects (7 of them were new)
• repeat asks were not (yet) a key part of the strategy
• 35% of revenue came from new donors
• Too early to tell if existing donors give beyond their regular gifts
6. How has it worked?
Traffic / conversions
- overall: 7.7% conversion rate
- traffic sources:
- Facebook: 43%
- Email: 36%
- Direct: 15%
- Twitter: 2%
- Main website: 2%
- Others: 2%
- 46% desktop / 54% mobile
7. The idea: once you build it, they will
come (and bring their friends)
(Our) reality so far: Once you build it,
and you advertise it, and you push it,
some of them will come (not sure if they
have friends)
8. Is it worth it?
Time suck:
• Need for ‘Storytellers’ in the field (hire dedicated staff or train team)
• Outreach and reporting to donors
Challenges:
• Segmenting of audiences (limits to capacity of systems and skill?)
• Data management / scalability
• Lack of peer-to-peer sharing (ownership)
• people have been asked to give, rather than do
9. Is it worth it?
Strategic fit?
• Unrestricted vs. restricted funds
• Cannibalizing regular giving?
• Large variety of calls to action / platforms
• Donations
• Adoption
• Products
• Crowdfunding
• FB fundraisers?