Indian Railways study material

1. SUPERVISORY
RESPONSIBILITIES
Presented
By
MOHANDAS P
Asst. Professor (Personnel
Management)
National Academy of Indian

2. COURSE OBJECTIVES
 Identify supervisory responsibilities
 Indicate HOW to comply
 Show HOW to document

3. SUPERVISORY
RESPONSIBILITIES INCLUDE:
 Conducting safety meetings
 Conducting Incident/Accident investigations
 Assisting in the development/implementation of
JSAs
 Maintaining both equipment and the workplace
 Establishing work methods & providing training
 Supervising employees in the
performance of tasks

4. SAFETY MEETINGS
Purpose of Safety Meetings
 Establish Communication
 Promote safety awareness
 Motivate employees
 Sharing ideas
 Discuss safety standards
 Demonstrate management’s concern

5. SAFETY MEETING OBJECTIVES
 Change unsafe acts and/or unsafe
conditions
 Provide information
 Introduce new materials, equipment, or
processes
 Report of past injury experience
 To conduct policy orientation

6. FREQUENCY
 Class “A” agencies
must conduct Safety
Meetings at least monthly
 Class “B” agencies
must conduct Safety
Meetings at least quarterly

7. SELECTING A TOPIC
The first question to ask before holding a
safety meeting is:
“ What’s the Subject
going to be? “

8. SAFETY MEETING TOPICS
 Recent accidents (or high frequency)
 High risk jobs
 New equipment or processes
 Observed unsafe acts by employees
 Motivational subjects
 Emergency preparedness

9. SAFETY MEETING TOPICS (cont)
 Bloodborne Pathogens
 Fire Safety
 Ergonomics
 Safety Rules (required annually)
 Safe Lifting

10. MEETING OR TRAINING?
 Safety Meeting
 Excludes NO employee or group
 Applies to all attendees
 Educates on the “What” & “Why”
 Safety Training
 Educates on the “what, why AND HOW”
 Produces job-related skills/abilities
 Usually “performance” based; task-specific;
and observable/measurable

11. SAFETY MEETING REFERENCES
 ORM Video Library
Public Libraries
 Internet
 Newsletters
 Outside speakers

12. PLANNING THE MEETING
 Type of meeting
 Visual aids
 Location
 Date and Time

13. CONDUCTING THE MEETING
Maintain order & control
Promote discussion/suggestions
Encourage participation

14. QUESTIONING
 Types of Questions
 Direct
 Reflective
 Open

15. SUGGESTIONS FOR
QUESTIONING
 Challenge the group
 Questions should be clear and concise
 Concentrate on one idea/main topic
 Avoid repetition
 Allow only one response at a time
 Commend good answers

16. DOCUMENTING THE MEETING
 Date  Topic
 Instructor  Aids used
 Employee’s signatures
 Attendance
Percentage

18. ATTENDANCE
 Minimum 75% per meeting
Strive for 100%
 Mandate attendance from all employees
 100% attendance required from
Dept/Agency head

19. ATTENDANCE
 For Absent Employees:
 Forward the relevant information
 Discuss the topic
 Provide opportunity to ask questions
 Document

20. COMMUNICATION
IS PART OF
IMPLEMENTATION

21. INCIDENT/ACCIDENT
INVESTIGATIONS

22. WHEN TO CONDUCT AN
INVESTIGATION?
An investigation must be conducted for any
incident/accident.
Includes employees, non-employees, and
property

23. INVESTIGATIONS
Supervisor over work area is primarily
responsible for conducting the investigation
Includes:
 General Information
 Root Cause
 Corrective Action
 Documentation
 Written Statements

24. In most cases, incidents / accidents do not
just happen;
THEY ARE CAUSED.
The Incident / Accident Reporting Form is a
tool to assist in determining the causes and
procedures to prevent the recurrence of
similar incidents.
DA 2000 & DA 3000

29. JOB
SAFETY
ANALYSIS

30. WHAT IS A JSA?
 Breaks a job/task into steps
 Identifies safety hazards
 Develops safe procedures

31. Developing a JSA
JOB:
Removing items from the upper shelves in the store room
DATE:
July 26, 2002
TITLE OF PERSON WHO DOES JOB:
All employees
DEPARTMENT:
Minden Service Office
REQUIRED AND/OR RECOMMENDED
PERSONAL PROTECTIVE EQUIPMENT:
LOCATION:
202 Miller Street, Minden
REVIEWED BY:
Mr. Jay Boss
NONE

32. Developing a JSA
SEQUENCE OF JOB STEPS POTENTIAL HAZARDS SAFE JOB PROCEDURE
1. Place the ladder in
proper position
1. Drops the ladder 1. Make sure base of
ladder is stable. Get some-
one to hold the ladder to
insure stability
2. Step up on ladder 2. Falls from the ladder 2. Maintain balance by
holding onto back of
ladder. Step up on
ladder one rung at a
time.
3. Retrieve item from
stock shelf
3. Slipping from ladder
Dropping stock item
3. Maintain firm grip on
ladder while
reaching item with
other hand. Do not
over extend reach.
4. Step down from ladder 4. Slipping or falling
from ladder
4. Step down slowly. If
necessary hand item
to another person.
Move down one
rung at a time.
Maintain balance.

33. WHEN ARE JSAs PERFORMED?
On all jobs/tasks that have resulted
in a trend, death, or a change in job
procedure or equipment.

34. SUPERVISORS & JSAs
 Ensure JSAs are developed or revised
 Use as a training aid
 Follow-up analysis
 Incident/accident investigation tool

35. RECORDING KEEPING
 Maintain in work area
 Document their use

36. Inspections

37.  Maintain a safe work
environment & correct
unsafe actions
 Maintain operational
efficiency
Inspections

38. Written Component
• Included in operational safety
plan/manual
• Procedures to:
– Identify & Correct Hazards
• Good housekeeping safety
rules

39. Frequency
• Class “ A ”
– At least monthly
• Class “ B ”
– At least quarterly

40. The “Inspection Effect”
• Measures employee’s safety
performance
• Reinforces importance of safety &
management’s commitment
• Encourages employees

41. Documentation
• Written inspection report
• Should include:
– Person & Date
– Concerns identified
– Corrective action
– Building/Area inspected

42. Documentation cont’d
• Checklist recommended
– Systematic
–Site-specific
• Revise as needed to fit your
location

43. Types of Hazards
• Building Safety
• Office Safety
• Fire Safety
• Electrical Safety
• Emergency Equipment
• Storage Methods

52. FIRE EXTINGUISHERS
Fire / Fuel Classes
Markings

53. TYPES OF FIRE
CONTROL VALVES

64. Hazard Control Logs or
other acceptable method
• Location:
– Posted in the workplace
– Provide all employees access
• Purpose:
– Employees can report unsafe
conditions

65. Hazard Control Log

66. Hazard Control Logs
Cont’d
• Implementation:
– Train employees
– Review routinely
– Maintain on file (at least three years)

67. Hazard Control Log
Responsibilities
• All employees utilize HCL
• Supervisor or Safety Officer:
– Checks HCL
– Takes temporary control
– Report to next level, if uncontrolled

68. Corrective Action
• Appropriate
• Expeditious
• Effective
– Accident/Incident Frequency Reduction
– Accident/Incident Severity Reduction

69. Corrective Action Cont’d
• Immediate (if possible)
– If longer than 30 days:
• Forward Hazard Control Log to:
– Department Head
– Agency Head
– ORM Loss Prevention Unit-BR

70. Record-keeping
• Inspection Reports
• State Fire Marshal
Reports
• Hazard Control Logs
– At least three years or,
– Until all hazards are
corrected, whichever is
longer

71. • Do you have a procedure?
Self-Check
• Are hazard control logs posted
and used?
• Do you have documentation of
implementation?
• Is it site-specific?
• Is corrective action taken,
documented, and effective?

73. TRAINING
SAFETY AND TASK
TRAINING

74. WHY CONDUCT TRAINING?
To provide a systematic method of
teaching employees to perform the
required tasks in a safe and efficient
manner.

75. OBJECTIVES
 To teach employees hazard recognition
and methods of corrective action
 To teach accident causes, occupational
health hazards, and accident prevention
 To involve employees in accident
prevention methods
 To motivate employees to accept their
safety responsibilities

76. RECOMMENDED TOPICS
 Safety Program Objectives
 Hazard Recognition and Control
 Emergency First Aid Procedures
 Emergency Response Procedures
 Personal Protective Equipment
 Material Handling

77. RECOMMENDED TOPICS
 Slips, Trips, and Falls
 Unsafe Environmental Conditions
 Good Housekeeping Practices
 Work from Elevations/Use of Ladders
 Safe Vehicle Operation
 Specific Job Tasks

78. TRAINING INCLUDES
 Instruction on correct procedures
 Use of safety equipment
 Availability of assistance
 Follow-up

79. LESSON PLANNING
 Topic / Title
 Objectives
 Estimated Time of Instruction
 Materials
 What the Instructor Will Do

80. LESSON PLANNING
 What the Employee Will Do
 Evaluation
 Assignment
 Documentation

81. WHEN SHOULD WE PROVIDE
REFRESHER TRAINING?
 When accidents occur

82. WHEN SHOULD WE PROVIDE
REFRESHER TRAINING?
 When accidents occur
 When task/equipment changes

83. WHEN SHOULD WE PROVIDE
REFRESHER TRAINING?
 When accidents occur
 When task/equipment changes
 Improved method of performing

84. WHEN SHOULD WE PROVIDE
REFRESHER TRAINING?
 When accidents occur
 When task/equipment changes
 Improved method of performing
 Observe employees not performing
correctly

85. ARE THE SUPERVISOR’S
RESPONSIBLITIES COMPLETE
WHEN THE TRAINING IS OVER?

86. SUPERVISOR’S SUPERVISING
Supervisors should, as part of their
responsibilities observe employees performing
their tasks.
 Are they performing the tasks properly
 Are they performing in accordance with
safety procedures
 Are they using the proper PPE

87. SHOULD SUPERVISORS BE
TRAINED?
ABSOLUTELY !!!!

88. SAFETY TRAINING FOR
SUPERVISORS
The immediate job of
preventing accidents and
controlling work hazards falls
upon the supervisors because
safety and production are
part of the supervisory
function.

89. SUPERVISOR TRAINING
OBJECTIVES
 To involve supervisors in the agency’s
accident prevention program.
 To establish the supervisor as the key
safety person in each unit.
 To help supervisors understand their
safety responsibilities.

90.  To provide supervisors with information
on causes of accidents and occupational
health hazards and methods of
prevention.
 To help supervisors gain skill in accident
prevention activities.
SUPERVISOR TRAINING
OBJECTIVES

91. SUGGESTED SAFETY TOPICS
FOR SUPERVISORS
 Safety and the Supervisor
 Know Your Accident Problems
 Human Relations
 Maintaining Interest in Safety
 Instructing for Safety
 Industrial Hygiene

92.  Personal Protective Equipment
 Industrial Housekeeping
 Material Handling and Storage
 Guarding Machines and Mechanisms
 Hand and Portable Power Tools
 Emergency Preparedness
Continued

93. CONDUCTING SUPERVISORY
TRAINING
 Select the training topic based on
priority
 Develop the lesson plan

94. TRAINING
TRAINING
TRAINING
FOR
EVERYONE

95. QUESTIONS?

96. POST TEST
1. What are the supervisory responsibilities?
2. Training should be consistent? T or F
3. Inspections are to be completed two times
per year. T or F
4. Lesson plans are of little value? T or F
5. Building inspections are a waste of time?
T or F

97. POST TEST
6. The supervisor is not responsible for JSAs.
T or F
7. Supervisors are not responsible for building
inspections. T or F
6. The supervisor is not responsible for JSAs.
T or F
8. What is the difference in a Class “A” & “B”
agency?
9. The DA2000 is only used when an
employee is going to file a claim. T or F
10. Why are safety meetings conducted?

98. POST TEST
11. Safety meeting topics exclude some
employees? T or F
13. Who should receive safety training?
12. List five items inspected during an
inspection.