Indian Railways study material

1. BY
MOHANDAS P
Asst. Professor(PM)
N.A.I.R-VODODARA
PRESENTATION
ON
SET UP OF PERSONNEL DEPARTMENT AND ITS
FUNCTION ON INDIAN RAILWAYS

2. Management and Objectives
With over 13 Lakh employees, Indian
Railways is one of the largest employer not
only in India, but also in the world. The
workforce of IR is a varied mass of people
from the Gangman/Khalasi at one end to
Chairman, Railway Board at the apex level.
The task of the personnel department of
Railways is to manage and look after the
welfare of this large mass of employees and
their families.

3. Manpower Planning
Manpower Planning consists of
putting right number of people, right
kind of people at the right place, right
time, doing the right things for which
they are suited for the achievement
of goals of the organization

4. 4
Strength:13,05,000
Officers:17,300
Doctors:2,506
% of officers:1.13
We are a bottom heavy
organization
STAFFING PATTERN ON IR

5. GROUP WISE BREAK UP OF EMPLOYEES OF INDIAN RAILWAYS
AS ON 31.03.2017 (APP)
GROUP NO OF EMPLOYEES
A 9089
B 7973
C W/Shop 3,41,894
Running 1,07,785
Others 7,38,233
Erstwhile -Gr.D W/Shop 31,496
Others 97,496

6. Department wise break of staff distribution
Department No of Employees
Administration 41,225
Accounts 28,003
Engineering 3,26,137
Signal & Telecom 66,210
Transportation 1,62,914
Commercial 91,151
Mechanical Engg 3,16,535
Stores 26,632
Electrical 1,67,253
Medical 41,860
RPF 49,146
Rly. Board/other offices 16,900

7. Wage Bill
Wage Bill including pension etc. at `76,241.80
crore increased by `9,237 crore-registering a rise
of 13.79 % over the previous year.
The average wage per employee was up by
11.61% from `5,27,295 per annum to `5,88,523
per annum.
The ratio of staff cost on open line (excluding
payment towards pension and gratuity) to
ordinary working expenses (excluding
appropriation to DRF and Pension Fund) was
51.19%.

9. 9
Administrative Set Up
MINISTRY OF RAILWAYS (MOR)
RAILWAY BOARD (CRB & 6 Members)
ZONAL RAILWAYS (17 Zones)
DIVISIONS ( 68 Divisions)

12. Railway Board
The apex management organisation is
the Railway Board, also called
the Ministry of Railways.
The board is headed by a Chairman who
reports to the Minister of Railways. He is
assisting in formulation and
implementation of budget & policies and
operation & maintenance of the rail
network . The board has six other
members in addition to the chairman.

13. ZONAL RAILWAYS-17 ZONAL RAILWAYS
Headed by a General Manager, a statutory
authority under the 1989 Railway's Act and
in charge of operating, maintaining and
construction of works conforming to the
policies and budgetary control of the
Railway. The General Managers of the zonal
railways and the production units report to the
board.
.

14.  Divisions- 68 Divisions
Headed by a Divisional Railway Manager
(SAG) and responsible for the operation
and maintenance of the rail related
network in their jurisdiction

16. Branches in a Division
Operating Civil Engg
Commercial Mechanical Engg C&W
Safety Mechanical Engg Loco
Accounts Electrical Engg Train Operations
Personnel Electrical Engg Traction Distribtn
Railway Protection Force Mech./Electrical Engg
Maintenance
Medical Signal & Telecom
Stores
16

17. Other Units
• PRODUCTION UNITS for manufacturing locos,
coaches, wagons etc either wholly owned or in
collaboration
• PUBLIC SECTOR UNDERTAKINGS for specialized
areas of working like Construction, Consultancy,
Tourism or Container business
• Research Wing and Training Institutes
17

18. Seven Centralised Training Institutes (CTIs)
• National Academy of Indian Railways, Vadodara.
• Indian Railways Institute of Civil Engineering, Pune.
• Indian Railways Institute of Signal Engineering and
Telecommunications, Secunderabad.
• Indian Railways Institute of Mechanical & Electrical
Engineering, Jamalpur.
• Indian Railways Institute of Electrical Engineering, Nasik.
• Indian Railways Institute of Transport Management,
Lucknow.
• Jagjivan Ram Railway Protection Force Academy,
Lucknow

19. The Centralized Training Institutes, apart from
probationary training, cater to various specialised
training needs of IR officers.
National Academy of Indian Railways provides inputs
in General Management, Strategic Management and
function related areas for serving Railway Officers.
Other CTIs conduct specialised technical training
courses in respective functional areas.
Training programmes on Information Technology are
also being conducted by the CTIs to provide solutions
for information management and decision support
requirements.

20. • Need based special courses conducted by CTIs
and facilities offered by
• them to trainees from abroad and non-railway
organizations in India have been well
appreciated.
• The training programmes emphasize on
professional approach to learning with a purpose.
• In addition to in-house faculty, faculties with
diverse experience in business, industry and
government are utilized to relate academic
concepts to practical problems to meet the
changing needs arising out of technological
development and social economic
transformation.

21. • Training of Non Gazetted staff
• Training requirements of non-gazetted staff are taken
care of by over 300 Training Centres located over IR.
• In order to make learning more effective, training has
been made mandatory at different stages for staff
belonging to the safety and technical categories.
• Certain categories of staff overdue for refresher training
are taken off from duty, till completion of the training.
• Efforts are constantly made to improve living conditions
in the hostels, provide better mess facilities, strengthen
facility for recreational and cultural activities and make
good the deficiencies in respect of training aids including
upgradation of the Model Rooms with working models,
see through models, etc.

22. Indian Railway Medical Services
• From a humble beginning in 1853, Indian Railway Medical
Service has taken great strides to become a modern well
organized three tier Comprehensive Health Care System.
• Indian Railway Medical Service was primarily constituted
to look after the health of Railway employees. Slowly its
ambit of duty expanded to include the family members of
the employee, retired employee and their family
members also as per pass rules.

23. • Besides curative services Indian Railway Medical Service
provides:-
• Preventive, Promotive, Occupational & Industrial health,
Public health service also. It also plays a significant role in
monitoring the quality of water & food within railway
premises.
• A number of Zonal Railway hospitals are recognized
centers of excellence in the field of medical care where
post graduate medical students are also trained.
• Railway Medical Officers are regular contributors to
international Journals & conferences in the field of

24. • Resources Available
• No of Hospitals -125
• No. of Indoor Beds -14,000
• No. of Health Units/Polyclinics -586
• No. of Lock Up Dispensaries -92
• No. of Pvt. Hospitals recognized for Medical
treatment -250 (approx)
• These institutions are manned 24x7 by 2,597
Medical Officers and 54,000 paramedical staff.

25. Indian Railway Personnel Service
Indian Railway Personnel Service
Service Overview
Abbreviation IRPS
Formed 1980
Headquarters Rail Bhavan
New Delhi
Training Academy National Academy of Indian
Railways (Vadodara)
Controlling Authority Ministry of Railways,Government of India
Cadre Size 404
Service Chief
Member Staff, Railway Board Shri. S.N.AGARWAL, (CIVIL ENGG)

26. Indian Railway Personnel Service
• The Indian Railway Personnel Service (IRPS) is
a cadre of the Group-A services of
the Government of India. The officers of this
service are responsible for managing
the Human Resources of the Indian
Railways which has a work force of about 1.4
million employees.

27. Recruitment of IRPS
• The recruitment to the cadre is done through
the Civil Services Examination.
• The first recruitment to the cadre was done by
UPSC in the year 1980.Prior to that some officers
of sister cadres had joined the service on option
basis.

28. 7th PC
Level
Grade Designation in Division
Designation in Zonal
HQ
Designation in
Railway Board
17 Apex There is no equivalent post in Division
There is no equivalent
post in Zonal HQ
Member
16 HAG+ General Manager Additional Member
15 HAG
Principal Chief
Personnel Officer
Advisor
14 SAG Divisional Railway Manager/Addl. DRM Chief Personnel Officer Executive Director
13 NFSG Sr. Divisional Personnel Officer (Sr. DPO)
Dy. Chief Personnel
Officer
Director
12 JAG Sr. Divisional Personnel Officer (Sr. DPO)
Dy. Chief Personnel
Officer
Director
11 STS Divisional Personnel Officer (DPO)
Senior Personnel
Officer
JTS and STS officers
generally are not
posted in Railway
Board.
10 JTS Assistant Personnel Officer (APO)
Assistant Personnel
Officer

29. • After selection, the IRPS probationers undergo
general foundation training at one of the training
academies, that is,
• Lal Bahadur Shastri National Academy of
Administration (LBSNAA)
• National Academy of Direct Taxes at Nagpur,
• RCVP Noronha Academy of Administration at
Bhopal and
• Dr. Marri Channa Reddy Human Resource
Development Institute of Andhra Pradesh at
Hyderabad.
• Following this they go for the Railway Foundation
Course at Railway Staff College, Baroda, now
renamed National Academy of Indian Railways.

30. OBJECTIVES OF PERSONNEL MANAGEMENT

31. OBJECTIVES OF PM
 It is concerned with the optimum utilization of
the human resources within and organization.
 It is concerned with the creation of conditions
in which each employee is encouraged to
make his best possible contribution to the
effective working of the undertaking.
 It is also concerned with the development of
the sense of mutual respect and trust between
management and workers through sound
relations.
 It endeavors to increase the productive
efficiency to the workers through training,
guidance and counseling and
 It tries to raise the morale of the employee.
PERSONAL

32. OBJECTIVES OF PM/HRM
• To recognize the role of
HRM in bringing about
organizational
effectiveness.
• HRM is not an end itself. It
is only a means to assist
the organization with its
primary objectives.
• Simply stated, the
department exist to serve
the rest of the
organization.
ORGANIZATIONAL

33. OBJECTIVES OF PM/HRM
• To be ethically and socially responsible
to the needs and challenges of the
society while minimizing the negative
impact of such demands upon the
organization.
• The failure of organizations to use their
resources for the society’s benefit in
ethical way may lead to restrictions.
• For example, the society may limit HR
decisions through laws that enforce
reservation in hiring and laws that
address discrimination, safety or other
such areas of social concern.
SOCIETAL

34. Personnel Organization at Railway
Board level
At the apex level the Member Staff is the highest level post
in Personnel Department who also happens to be the Ex
officio Secretary to Government of India.
Currently he is assisted by two Additional members i.e.
additional member (staff) and additional member( i r ), who
are in the rank of Additional Secretary.
On date there are two posts of Director General (Personnel &
Pay commission) in which one post ( i.e. DG (P)) is in apex
scale.
Below them are a group of Executive Directors, Directors, Joint
Directors and Deputy Directors who work at Railway
Board level who are either drawn from the Personnel Cadre
or from the railway board secretariat service.
The present Member Staff is a non Personnel Cadre officer.
34

35. • Similarly at the 17 Zonal Railway level the HR
department or Personnel department as they
call in the railways, is headed by a Principal
Chief Personnel Officer or PCPO (HAG/SAG).
CPOs are also posted in the major production
units/factories of Indian Railways. The role of
Personnel Branch as it is called all over
encompasses all those which are in any Human
Resources Management department of any
organisation including those of dealing with
Labour Relations and Labour Legislations.

36. ORGANISATION CHART OF PERSONNEL DEPARTMENT AT HQs.
CPO
CHAIRMAN/
RRC
DY. CPO(G)
CPO(A)
APO(G)
DY. CPO/HRD
SPO(E&M)
DY. CPO(W)
Dy.CPO
(Const)
DY. CPO(RP)
APO(T&HQ)
DY. CPO(IR)
SPO(HQ)
APO(RECTT.)SECY TO CPO
SPO/APO

37. ORGANISATION CHART OF PERSONNEL DEPARTMENT (DIVISIONS & WORKSHOPS)
CPO(A)
CPO
Sr.DPO/AII
DPO/AII
APO/AII
APO/AII
Sr DPO/JP
DPO/JP
APO/JP
APO/JP
APO/JP
DY.CPO/AIIWS
APO/E&S/AII WS
APO/W/AII WS
Sr.DPO/BKN
DPO/BKN
APO/BKN
APO/BKN
APO/BKN
Sr.DPO/JU
DPO/JU
APO/JU
PRINCIPAL/PTC/JU
APO/JU Store
SPO/JU/WS
APO(W)/BKN/WS
APO/W/AII WS
APO/JU

38. Role and function
 IRPS officers man the Establishment
Directorate and the Personnel department of
the Ministry of Railways, at Zonal railway and
divisional levels including the railway
production units and workshops.
 While other services in the railway are
concerned with the operational or material
management of the train, the Personnel
Service handles the human resource aspect.

39.  Importance of the service lies in looking at
the problem not only from the government’s
point of view but paying attention to the job
oriented professional as well as personal
needs of the employees to make them more
effective and efficient as per the
administrative need of the railway, since
efficiency of the any organisation depends
mainly on the nature of personnel it has.

40. The functions and duties of Personnel
department includes various matters like,
recruitment, training, job-analysis & grading,
manpower planning, transfer, promotion,
disciplinary matters, demotions, discharges,
industrial peace, welfare measures,
residential accommodation, disbursement of
payments/wages to the employees, financial
aids, well being and settlement of staff, legal
matters, privileges, workmen compensation
payment, incentives, HOER, etc.

41.  Dealing with provisions of various laws
and acts such as Industrial dispute Act,
Factory Act, Workman Compensation
Act, Payment of Wages, Minimum
Wages and their implementation in the
railways is another responsibility.
 The interpretation of rules and orders is
also done in this branch

42.  All matters concerning the welfare of the
staff such as provision of residential
accommodation, canteens, holiday homes,
consumer societies, schools, clubs,
institutes, hospitals etc. also comes within
its purview.
 Railway is one of the model employers with
a large number of welfare measures being
implemented to look after the staff and
their families.
 Personnel officer is also the welfare officer
in the railways.

43.  Being responsible for the service, as well as
personal issues of the employees, the
personnel department works in close
coordination with all other departments in
the railways by functioning as consultant
and adviser.
 In a nutshell, most effective and efficient
utilization of the vast human resource that
railway have is entrusted to this
department.

44. Role of Personnel Officer
 Personnel manager take care of the human
factor striving to get the best result from
workers by developing their capabilities.
 Personnel manager will relieve the
departmental officers from the task of
management of employees of his
department to the extent possible so that
he can concentrate the functioning of his
department.

45.  However the department officer will
have the main say in the placement of
workers to ensure better utilization,
economy and efficiency.
 Personnel officer will also be receptive
to suggestions given by departmental
officer on transfer to maintain efficiency
and discipline.

46.  Although Departmental officers are relieved of
Personnel work to a great extent after setting up
the Personnel Department, they should also
maintain a close touch with their department
employees, receive grievances on personnel
matters and arrange to dispose of the same with
the help of personnel officer duly keeping in view
the rules and regulations laid down.
 Personnel officers are also Welfare Officers who will
co-ordinate various Welfare activities such as Sports
activities, management of Holiday Homes, Institute,
Co-operative societies, Canteens etc.

47.  Personnel officer should see that legitimate
interests of the workers are protected.
 Personnel officer should take utmost care in
maintaining industrial peace, keeping good
relations with trade unions and help in maintaining
congenial atmosphere for smooth working.
 Productivity depends on technological factors and
job performance. Job performance is based
morale and motivation to work. Motivation of
workers can be judged by their attitude towards
the objectives of the organization.

48.  Management should be vigilant towards the attitude
of the workers and should analyze the causes for
negative approach of the workers in their
performance.
 Management has to analyse and diagnose the needs
of the workers for the purpose of achieving
organizational objectives by maintaining close
contact with the workers.
 Generally personnel department’s role is to
communicate and implement policies. They play an
important role by providing the required expertise in
maintaining industrial relations by laisoning with the
technical executives.

49. The rules, regulations, instructions, manuals and
records, held by it or under its control or used by its
employees for discharging its functions
The personnel department functions are
based on the rules and procedures
embodied in Indian Railway Establishment
codes-I & II, Indian Railway Establishment
Manuals-I & II, Discipline & Appeal Rules,
Hours of Employment Regulations, Labour
Laws, Pension Rules, Pass Rules,
Establishment Serials issued by Zonal
Hqrs. and various other instructions issued
by Rly Board time to time.

50. INDUSTRIAL RELATION
Two Trade Unions affiliated to NFIR and
AIRF are functioning in the division headed
by respective Divisional Coordinators
along with official members in each union.

51.  Besides there are branches functioning
at different locations in the division with
same number of members for each
branch of BOTH RECOGNISED TRADE
UNIONS. At the same time three more
associations are functioning, viz.
AISCSTREA, AIOBCREA and AIRPFA.

52. INDUSTRIAL RELATION
PNM meetings are held at various level along with
trade union and all branch officers in order to
discuss/redress various issues relating to
employees.
Similarly PREM is also held quarterly along with the
members of both recognised trade union, AIRPFA,
FORA,PORA along with all branch officers headed
by DRM/ADRM

53. CHART OF PNM SCHEDULE
Periodicity No. of No. of Presided coord No. of
items represen- by inating days
in tatives officer mtgs
agenda attending held
Division /Workshop level
Once in 30 20 DRM or Sr.DPO 2
two Head of in a Divn.
Months W/S in a and SPO
W/S or APO in
W/S
Headquarters level
Once in 3 30 20 GM CPO or 2
months OSD/IR
Rly.Board’s level
Once in 4 30 20 Member Adviser 2
months Staff (IR)

54. Necessary minutes are drawn against all
such meetings, but the minutes are not
accessible to public, since it contains only
matters related to different areas of railway
working.
Besides, informal meetings are also held
with AISCSTREA, and AIOBCREA time to
time to sort out various problems in the day
to day working of the railways.

55. THANK YOU ALL