Supervisory Responsibility Training by DOA State of Louisiana

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Supervisory Responsibility Training by DOA State of Louisiana

  1. 1. SUPERVISORY RESPONSIBILITIES Presented By The Office Of Risk Management
  2. 2. COURSE OBJECTIVES  Identify supervisory responsibilities  Indicate HOW to comply  Show HOW to document
  3. 3. SUPERVISORY RESPONSIBILITIES INCLUDE:  Conducting safety meetings  Conducting Incident/Accident investigations  Assisting in the development/implementation of JSAs  Maintaining both equipment and the workplace  Establishing work methods & providing training  Supervising employees in the performance of tasks
  4. 4. SAFETY MEETINGS Purpose of Safety Meetings  Establish Communication  Promote safety awareness  Motivate employees  Sharing ideas  Discuss safety standards  Demonstrate management’s concern
  5. 5. SAFETY MEETING OBJECTIVES  Change unsafe acts and/or unsafe conditions  Provide information  Introduce new materials, equipment, or processes  Report of past injury experience  To conduct policy orientation
  6. 6. FREQUENCY  Class “A” agencies must conduct Safety Meetings at least monthly  Class “B” agencies must conduct Safety Meetings at least quarterly
  7. 7. SELECTING A TOPIC The first question to ask before holding a safety meeting is: “ What’s the Subject going to be? “
  8. 8. SAFETY MEETING TOPICS  Recent accidents (or high frequency)  High risk jobs  New equipment or processes  Observed unsafe acts by employees  Motivational subjects  Emergency preparedness
  9. 9. SAFETY MEETING TOPICS (cont)  Bloodborne Pathogens  Fire Safety  Ergonomics  Safe Lifting  Safety Rules (required annually)
  10. 10. MEETING OR TRAINING?  Safety Meeting  Excludes NO employee or group  Applies to all attendees  Educates on the “What” & “Why”  Safety Training  Educates on the “what, why AND HOW”  Produces job-related skills/abilities  Usually “performance” based; task-specific; and observable/measurable
  11. 11. SAFETY MEETING REFERENCES  ORM Video Library Public Libraries  Internet  Newsletters  Outside speakers
  12. 12. PLANNING THE MEETING  Type of meeting  Visual aids  Location  Date and Time
  13. 13. CONDUCTING THE MEETING Maintain order & control Promote discussion/suggestions Encourage participation
  14. 14. QUESTIONING  Types of Questions  Direct  Reflective  Open
  15. 15. SUGGESTIONS FOR QUESTIONING  Challenge the group  Questions should be clear and concise  Concentrate on one idea/main topic  Avoid repetition  Allow only one response at a time  Commend good answers
  16. 16. DOCUMENTING THE MEETING  Date  Topic  Instructor  Aids used  Employee’s signatures  Attendance Percentage
  17. 17. ATTENDANCE  Minimum 75% per meeting Strive for 100%  Mandate attendance from all employees  100% attendance required from Dept/Agency head
  18. 18. ATTENDANCE  For Absent Employees:  Forward the relevant information  Discuss the topic  Provide opportunity to ask questions  Document
  19. 19. COMMUNICATION IS PART OF IMPLEMENTATION
  20. 20. INCIDENT/ACCIDEN T INVESTIGATIONS
  21. 21. WHEN TO CONDUCT AN INVESTIGATION? An investigation must be conducted for any incident/accident. Includes employees, non-employees, and property
  22. 22. INVESTIGATIONS Supervisor over work area is primarily responsible for conducting the investigation Includes:  General Information  Corrective Action  Root Cause  Documentation  Written Statements
  23. 23. In most cases, incidents / accidents do not just happen; THEY ARE CAUSED. The Incident / Accident Reporting Form is a tool to assist in determining the causes and procedures to prevent the recurrence of similar incidents. DA 2000 & DA 3000
  24. 24. JOB SAFETY ANALYSIS
  25. 25. WHAT IS A JSA?  Breaks a job/task into steps  Identifies safety hazards  Develops safe procedures
  26. 26. Developing a JSA JOB: Removing items from the upper shelves in the store room DATE: July 26, 2002 TITLE OF PERSON WHO DOES JOB: All employees DEPARTMENT: Minden Service Office LOCATION: 202 Miller Street, Minden REQUIRED AND/OR RECOMMENDED PERSONAL PROTECTIVE EQUIPMENT: NONE REVIEWED BY: Mr. Jay Boss
  27. 27. Developing a JSA SEQUENCE OF JOB STEPS POTENTIAL HAZARDS 1. 1 . Drops the ladder Place the ladder in proper position 2. Step up on ladder 3. Retrieve item from stock shelf 4. Step down from ladder 2. Falls from the ladder 3. Slipping from ladder Dropping stock item 4. Slipping or falling from ladder SAFE JOB PROCEDURE 1. Make sure base of ladder is stable. Get someone to hold the ladder to insure stability 2. Maintain balance by holding onto back of ladder. Step up on ladder one rung at a time. 3. Maintain firm grip on ladder while reaching item with other hand. Do not over extend reach. 4. Step down slowly. If necessary hand item to another person. Move down one rung at a time. Maintain balance.
  28. 28. WHEN ARE JSAs PERFORMED? On all jobs/tasks that have resulted in a trend, death, or a change in job procedure or equipment.
  29. 29. SUPERVISORS & JSAs  Ensure JSAs are developed or revised  Use as a training aid  Follow-up analysis  Incident/accident investigation tool
  30. 30. RECORDING KEEPING  Maintain in work area  Document their use
  31. 31. Inspections
  32. 32. Inspections  Maintain a safe work environment & correct unsafe actions  Maintain operational efficiency
  33. 33. Written Component • Included in operational safety plan/manual • Procedures to: – Identify & Correct Hazards • Good housekeeping safety rules
  34. 34. Frequency • Class “ A ” – At least monthly • Class “ B ” – At least quarterly
  35. 35. The “Inspection Effect” • Measures employee’s safety performance • Reinforces importance of safety & management’s commitment • Encourages employees
  36. 36. Documentation • Written inspection report • Should include: – – – – Person & Date Concerns identified Corrective action Building/Area inspected
  37. 37. Documentation cont’d • Checklist recommended – Systematic – Site-specific • Revise as needed to fit your location
  38. 38. Types of Hazards • • • • • • Building Safety Office Safety Fire Safety Electrical Safety Emergency Equipment Storage Methods
  39. 39. FIRE EXTINGUISHERS Fire / Fuel Classes Markings
  40. 40. TYPES OF FIRE CONTROL VALVES
  41. 41. Hazard Control Logs or other acceptable method • Location: – Posted in the workplace – Provide all employees access • Purpose: – Employees can report unsafe conditions
  42. 42. Hazard Control Log
  43. 43. Hazard Control Logs Cont’d • Implementation: – – – Train employees Review routinely Maintain on file (at least three years)
  44. 44. Hazard Control Log Responsibilities • All employees utilize HCL • Supervisor or Safety Officer: – – – Checks HCL Takes temporary control Report to next level, if uncontrolled
  45. 45. Corrective Action • • • Appropriate Expeditious Effective – Accident/Incident Frequency Reduction – Accident/Incident Severity Reduction
  46. 46. Corrective Action Cont’d • Immediate (if possible) – If longer than 30 days: • Forward Hazard Control Log to: – Department Head – Agency Head – ORM Loss Prevention Unit-BR
  47. 47. Record-keeping • Inspection Reports • State Fire Marshal Reports • Hazard Control Logs – At least three years or, – Until all hazards are corrected, whichever is longer
  48. 48. Self-Check • Do you have a procedure? • Are hazard control logs posted and used? • Do you have documentation of implementation? • Is it site-specific? • Is corrective action taken, documented, and effective?
  49. 49. TRAINING SAFETY AND TASK TRAINING
  50. 50. WHY CONDUCT TRAINING? To provide a systematic method of teaching employees to perform the required tasks in a safe and efficient manner.
  51. 51. OBJECTIVES  To teach employees hazard recognition and methods of corrective action  To teach accident causes, occupational health hazards, and accident prevention  To involve employees in accident prevention methods  To motivate employees to accept their safety responsibilities
  52. 52. RECOMMENDED TOPICS  Safety Program Objectives  Hazard Recognition and Control  Emergency First Aid Procedures  Emergency Response Procedures  Personal Protective Equipment
  53. 53. RECOMMENDED TOPICS  Slips, Trips, and Falls  Unsafe Environmental Conditions  Good Housekeeping Practices  Work from Elevations/Use of Ladders  Safe Vehicle Operation  Specific Job Tasks
  54. 54. TRAINING INCLUDES  Instruction on correct procedures  Use of safety equipment  Availability of assistance  Follow-up
  55. 55. LESSON PLANNING  Topic / Title  Objectives  Estimated Time of Instruction  Materials  What the Instructor Will Do
  56. 56. LESSON PLANNING  What the Employee Will Do  Evaluation  Assignment  Documentation
  57. 57. WHEN SHOULD WE PROVIDE REFRESHER TRAINING?  When accidents occur  When accidents occur
  58. 58. WHEN SHOULD WE PROVIDE REFRESHER TRAINING?  When accidents occur  When task/equipment changes  When task/equipment changes
  59. 59. WHEN SHOULD WE PROVIDE REFRESHER TRAINING?  When accidents occur  When task/equipment changes  Improved method of performing  Improved method of performing
  60. 60. WHEN SHOULD WE PROVIDE REFRESHER TRAINING?  When accidents occur  When task/equipment changes  Improved method of performing  Observe employees not  Observe employees not performing performing correctly correctly
  61. 61. ARE THE SUPERVISOR’S RESPONSIBLITIES COMPLETE WHEN THE TRAINING IS OVER?
  62. 62. SUPERVISOR’S SUPERVISING Supervisors should, as part of their responsibilities observe employees performing their tasks.  Are they performing the tasks properly  Are they performing in accordance with safety procedures  Are they using the proper PPE
  63. 63. SHOULD SUPERVISORS BE TRAINED? ABSOLUTELY !!!!
  64. 64. SAFETY TRAINING FOR SUPERVISORS The immediate job of preventing accidents and controlling work hazards falls upon the supervisors because safety and production are part of the supervisory function.
  65. 65. SUPERVISOR TRAINING OBJECTIVES  To involve supervisors in the agency’s accident prevention program.  To establish the supervisor as the key safety person in each unit.  To help supervisors understand their safety responsibilities.
  66. 66. SUPERVISOR TRAINING OBJECTIVES  To provide supervisors with information on causes of accidents and occupational health hazards and methods of prevention.  To help supervisors gain skill in accident prevention activities.
  67. 67. SUGGESTED SAFETY TOPICS FOR SUPERVISORS  Safety and the Supervisor  Know Your Accident Problems  Human Relations  Maintaining Interest in Safety  Instructing for Safety  Industrial Hygiene
  68. 68. Continued  Personal Protective Equipment  Industrial Housekeeping  Material Handling and Storage  Guarding Machines and Mechanisms  Hand and Portable Power Tools  Emergency Preparedness
  69. 69. CONDUCTING SUPERVISORY TRAINING  Select the training topic based on priority  Develop the lesson plan
  70. 70. TRAINING TRAINING TRAINING FOR EVERYO
  71. 71. QUESTIONS?
  72. 72. POST TEST 1. What are the supervisory responsibilities? 2. Training should be consistent? T or F 3. Inspections are to be completed two times per year. T or F 4. Lesson plans are of little value? T or F 5. Building inspections are a waste of time? T or F
  73. 73. POST TEST 6. The supervisor is not responsible for JSAs. T or F 7. Supervisors are not responsible for building inspections. T or F 8. What is the difference in a Class “A” & “B” agency? 9. The DA2000 is only used when an employee is going to file a claim. T or F 10. Why are safety meetings conducted?
  74. 74. POST TEST 11. Safety meeting topics exclude some employees? T or F 12. List five items inspected during an inspection. 13. Who should receive safety 13. Who should receive safety training? training?

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