1. o Suggestions in from of proposals on possible technical
enhancements to network operations and infrastructure
o Review new technologies and processes to ensure the network
infrastructure meets current and future needs
o Strong interpersonal communication and customer service skills
o Initiative, motivated and highly energetic
o Ability to work, collaborate and communicate effectively with
team members
o Quick learner in a fast-paced environment
Mohammed Faiz SAMSAMIEH
31 Blaketon Rd., Etobicoke, ON M9B 4W4
ca.linkedin.com/in/msamsamieh/
CAREER OBJECTIVE
Seeking a challenging position in a dynamic and growing organization where I can act as an
effective team player that contribute positively to the growth of the organization as well as personal
growth and gain satisfaction thereof.
BACKGROUND
Resourceful skilled professional with solid technical background coupled with presales consultancy
and service delivery skills in diverse networking technology areas, a major influencer and team
player having a strong foundation and thorough experience of 8 years in designing, implementing,
configuring, troubleshooting and managing enterprise networks of varying size, complexity and
requirements. Possessing special expertise in the following fields:
Technical Skills & Expertise:
o Data Networking Layers 1,2,3 (WAN,LAN,MPLS,Switched Ethernet,PPP,ATM,frame- relay,T1/E1)
o Routing (HSRP,GLBP,VRRP,RIPv1/2,OSPFv4/6,EIGRP,BGPv4/6)
o Switching (Cisco Catalyst switches,VLANs,Inter-VLAN Routing,Trunking, LACP, PAgP, Port Channels, L2 Network
Virtualization, STP,RSTP,PVST/+,Multicast,QoS)
o Network Security (Firewalls, vFW,vASA,ACS,ACLs,NAT,AAA,Radius,IDS,IPS,VPNs,Identity Services, Content Filtering,
L4-7 Application Security, Web Security)
o Wireless Networking (Wi-Fi 802.11a/b/g/n/ac networks, PTP/PTMP Bridging, Wireless Mesh technologies)
o Voice Communications (SIP, H.323, Analog, Digital E1 PRI/BRI, ISDN, private line, TDM)
o Telephony, Unified Communications and Collaboration (Cisco CUCM, CUxN, IM&P, Meeting Place, UCCX, BE6K,
CUCM-Express, UC Endpoints, Voice Gateways)
o Data Center Networking & Unified Computing Servers (Cisco Nexus
9K/7K/6K/5K/3K/2K/1000v,FabricPath,vPC,OTV,VXLAN, Cisco UCS servers)
o Cloud Computing & Virtualization (VMware vSphere ESXi 5.x, vCenter 5.x)
o Network Applications and services (DHCP, DNS, NTP, IP Address Management)
o Holds multiple accredited vendor certifications: Cisco, Juniper, F5, and NetApp
Network Support Expertise:
|647-667-4243 mohd_style@hotmail.com
o Network Infrastructure design, planning, implementation
,support and management.
o Network performance monitoring and reporting.
o Short and long range development of network design and
architecture plans.
o Coordinate with Internet & WAN service providers to
maintain secure network with maximum uptime and
availability and minimum service disruption.
o Performing corrective and preventive maintenance.
2. PROFESSIONAL EXPERIENCE
Baud Telecommunications Company (BTC Networks) November 2013 – December 2014
Customer Services Department / Enterprise Networks Division
Job Title: Network Engineering Team Leader
Key Responsibilities:
1. Acting as the Technical Manager for large-scale project deployments.
2. Managing team and Implementing customer projects of varying complexity, size and scope.
3. Mentorship and team development.
4. Conducting initial extensive review of the overall network design and solution once the project is
handed over by the presales team for execution.
5. Leading project kick-off meetings and establish common understanding with the customer about
the project deliverables.
6. Providing technical support on critical cases and activities.
7. Delivering preventative enhancements to Network Infrastructure.
8. Managing post-deployment support services for customers during the maintenance period
according to standard or specific SLAs.
Baud Telecommunications Company June 2012 – November 2013
Customer Service Department / Enterprise Networks Division
Job Title: Senior Network Engineer
Key Responsibilities:
1. Worked on IP Network Design & Deployments.
2. Generated HLD , LLD for R&S and UC Infrastructure.
3. Implemented many R&S & Unified Communication Infrastructure Deployments.
4. Assisted the Pre-Sales Team on Pre-Sales activities making sure the Designs and proposed
solutions match customer statement of requirement.
5. Provided technical guidance to the Business Solution team on Network Application Integration
projects.
6. Technical Lead for projects.
7. Worked Closely with CISCO TAC to resolve network design and Configuration issues.
8. Carried-out Installation, configuration and troubleshooting of the following systems and platforms:
- Cisco Routers: ISRs1800/2800/3800,1900/2900/3900;Multiservice Routers 76xx/72xx
- Switches: Cisco Catalyst 76xx/65xx,45xx,3850s, 3750X,3750,2960X/S,2960
- Wireless: Cisco WLC-2504/4400/5508, WISM-1/2, Lightweight APs1131/1242/1262,
1602/2602/3602,1702/2702/3702; Aruba Mobility Controllers 800/2400/3200/3400/3600, APs
60/65/105/114/115/121/125,Instant APs, RAP3/5
- Security: Cisco ASA5510/5520/5540/5580, ASA5525X/5545X,ASA5585-S20/S40/S60,
Juniper SSG20/SSG320/SSG520/SSG550/ISG1000/ISG2000, Juniper SRX1400/3200/3400
- Application Load Balancers: F5 BIG-IP LTMs 1600/2000s/3600/4000s/4200v6900/6900s
- Data Center Switches: Cisco Nexus 7010/7009, Nexus 5010/5548/5596,Nexus
2148T/2248/2232
- IP Telephony & Unified Communications: Cisco UCM 7.x/8.x/9.x/10.x, Unity Connection
7.x/8.x/9.x/10.x, Unified IM & Presence,Cisco Jabber,Prime Collaboration,Business Edition 6000
(BE6K),UCM Express,Unity Express,Cisco Voice Gateways(1800/1900/2800/2900/3800/3900),
Cisco UC Endpoints (6900/7900/8900/9900 series)
- Network Management & Operations Platform (CiscoWorks LMS, Prime Infrastructure, Cisco
WCS, HP OpenView)
Baud Telecommunications Company December 2010 – June 2012
Presales Department / Enterprise Networks Division
Job Title: Senior Systems Engineer
Key Responsibilities:
1. Worked as solutions architect with diversified technology coverage (Enterprise Networking, Wireless LAN &
BYOD, Unified Communications and Collaboration, Data Center Networking, Storage Area Networking, Storage
Arrays, Data Center Virtualization).
2. Held key responsibility in designing and producing technically solid and validated solution architectures that are
aligned with business needs.
3. Generated Commercial and technical proposals/submittals, High-level design documents, solution configuration
and Bill of Materials.
4. Delivering Solution presentations for customers.
5. Provided technical sales support and Presales consultation spanning various industry verticals and sectors:
Banking/financial, Universities/Higher Education, Retail, Warehousing and Hotels.
3. Baud Telecommunications Company January 2009 – December 2010
Presales Department / Enterprise Networks Division
Job Title: Systems Engineer
Key Responsibilities:
1. Proposed networking solutions in accordance to customer’s business and technical requirements and generated
overall network design.
2. Provided sales team with the required technical support to help in initiating, maintaining and closing leads &
opportunities (throughout project's sales life cycle).
3. Handled and managed multiple Small-to-Medium Enterprise (SME) customer accounts simultaneously.
Baud Telecommunications Company January 2007 – January 2009
Customer Services Department / Enterprise Networks Division
Job Title: Network Engineer
Key Responsibilities:
1. Handled Field Implementations & Customer support on daily basis.
2. Prime Focus on Nortel Data Products & solution portfolio: Nortel ERS Switches, ARN Routers, Contivity VPN,
Nortel WLAN and Aruba Wireless Networking.
3. Implemented and provisioned integrated systems networking solutions including: Nortel switches, routers, VPN
concentrators, Juniper WX/WXC WAN optimization and Netscreen Firewalls.
Hamad Al-Kadi General Contracting Co. August 2006 – January 2007
Electrical Department
Job Title: Quantity Surveyor
Key Responsibilities:
1. Reviewed quantities of different low current system devices on shop drawings and match them with the
consultant comments on multiple versions of the drawings.
2. Matched the quantities on the final as-built site drawings (approved by consultant) with the actual site
deployment, report and document any deficiencies.
3. Translated the LC system device & components on shop drawings into tables of quantities or Bill of Materials.
4. Performed multi-site visits for quantities inspection purposes on daily basis.
SKILLS & ABILITIES
Technical Skills:
o Cisco Commerce Workspace (Deals/Quotes/Orders Creation & Management tool)
o Cisco Next Generation Configurator
o Build & Price tool
o Cisco Routed Order Tool
o Cisco Dynamic Configuration Tool (DCT), Cisco Multiline & Single-line Configurators
o Netformx Design Expert
o Cisco UC sizing tool
o Cisco VMware Placement tool
o Cisco Service Contract Center (CSCC)
o Cisco Switching & Routing CLI (Command Line Interface)
o Aruba OS configuration, implementation and management, CLI & WebGUI Interfaces
o Avaya/Nortel Switches/Routers CLI
o Server Administration: Windows Server 2008/2012 and VMware ESXi 5.x
Personal Skills:
o Initiative and self-motivated
o Quick learner in a fast-paced environment
o Major team player
o Strong interpersonal communications & negotiation skills
o Proven presentation, demonstration and writing Skills
o Team building and leadership skills
o Hands-on Implementation skills
o Analytical thinking
o Stress tolerance
o Hard worker
RECOGNITION & APPRECIATION LETTERS/AWARDS
o Best Nortel Systems Presales Engineer Award from Nortel Networks (Year 2008)
4. ACADEMIC EDUCATION
o Jordanian University of Science & Technology :
Bachelor’s Degree in Electronics & Communications Engineering
CERTIFICATIONS
Certification Name
License
Number/ID
Issue Date
(Month-Year)
Expiry Date
(Month-Year)
Cisco Certified Network Associate (CCNA R&S)
CSCO11689148
Sep 2011 May 2017
Cisco Certified Design Associate (CCDA)
CSCO11689148 Oct 2011 May 2017
Cisco Certified Network Professional (CCNP R&S)
CSCO11689148 Jan 2014 Jan 2017
Cisco Certified Design Professional (CCDP)
CSCO11689148 Sep 2013 Jan 2017
Cisco Certified Network Associate (CCNA Data Center)
CSCO11689148 May 2014 May 2017
Certified Wireless Network Administrator (CWNA)
CWNP363742
Jan 2015 Jan 2018
F5 Accredited Technical Sales Professional
Jun 2014 -
Netapp Accredited Technical Sales Professional (NATSP)
March 2014 March 2016
IT Information Library Foundation v3.0 (ITIL Foundation
v3.0)
GR750030619MS Jul 2012 -
Juniper Networks Sales Specialist – Switching (JNSS-S)
JNSSR0320082 March 2008 -
Juniper Networks Sales Specialist – Routing (JNSS-R) JNSSR0320082 March 2008 -
Trapeze Networks WLAN
Installation/Administration/Maintenance (TNIAM)
November 2008 -
LANGUAGES
o English: Fluent (professional working proficiency).
REFERENCES
o Available upon request.
