1. CHAD E. BARNEY
NETWORK ARCHITECT / NETWORK ENGINEER / NETWORK SECURITY
CONSULTANT
DJCHADE@GMAIL.COM
619-850-5474
NetworkArchitect and NetworkEngineer with 20 years of experience in design, deployment, configuration
and support of IP Backbone, IP Internet Data Centers, and Wireless Carrier Networks; and a proven track
record of success leading all facets of technology integration, project management, product
development/launch, and strategic and tactical business planning. Proven ability to integrate sound
strategies and technologies to produce measurable business results.
OBJECTIVE
A NetworkArchitecture/NetworkEngineeringrole withthe abilitytodesign,deploy,andsupport
the company'sgrowth network productsand services,aswell assupportthe endcustomers.
EXPERIENCE since 1994
11/ 2009 – Present Mischief Studios LLC
Network Architecture, Network Engineering, Network Security, and Data Center Consultant
* Provide expertise in the areas ofNetworkDesign, Network EngineeringandImplementation, Data Center positioning
and Provider selection, andNetwork Equipment andVendor Selection. Customers include: RigNet, Frontier
Communications, Spireon, Petco, Life Technologies,Sempra, ID Analytics, A.T. Kearney, Baine & Company, Inc., Verizon,
Toyota, Seagate, Siemens, Konami, AT&T, Hewlett-Packard, and Cricket Communications, AIG, Alignment Healthcare,
* Major Accomplishments include:
* Design and DeployMPLS andVPN Backbone, placement of CiscoASA firewallsand IntrusionDetection at Core, Data
Center COLO and 15+ Branch Offices, CiscoMeraki Wireless andVPN, for Healthcare Provider Alignment HealthCare
* Conduct Discoveryand provide architecture designfor customer MPLS Service Provider networkbyupgrading existing
Cisco 7606 OSPF DS3 and100mbps Backbone to CiscoASR 1006 MPLS Provider 100Mbps and 1Gbps Backbone: Houston,
Singapore, London, Aberdeen, andNorway.
* Discovery, Design, and LabTestingwith Documentation for Internet Service Providers Metro Ethernet services in order
to provide network diversityandprotectionas well as deliver Layer 2 services over MPLS Service Provider network using
Cisco ASR9K, various Ciscoswitches, andAlcatel-Lucent 7450 Ethernet ServicesSwitches.
* Experience withall F5 BIGIPPlatforms running LTMand GTM9.x - 11.x, from planning greenfieldinstallations to
conducting platformupgradesto anexistinginstall base of the F5s. Most recentlyconducting F5 platform upgrades,
equipment swaps, as well as 9.x & 10.x OS upgrades to 11.x
* Plan for migrations off Cisco CSS andCiscoACE/GSSontoF5 LTMactive/passive pair anddeployF5 GTMfor site
redundancyacrosstwo data centers connected via two diverse service providers.
03 / 2015 – 01 / 2016 Disney Interactive Media Group/Disney Technology Services
Sr. Network Architect / Subject Matter Expert on F5 Bigip/GTM/ASM
* Remote rolewithtravel insupport of customer-facing meetings, as wellas bi-weeklymaintenance windows for
installation andTMOS upgradeson F5 LTM andGTM:Writing MOPs, Conducting Upgrades, Post Maintenance Validation
Checks
* DesignandImplementationeffort for Global GTMplacement andreachintoData Centers, as well as Implementation of
various services to Leverage GTM
* Write-upfor Introduction to use ASM, DeployMulti Virtual ASMPools, Standardize Configs for Operational Use,
Training DEVteamon implementationoptions
* Configure Data Center Cisco ASR9K, 7000, 5000, FEX for Policy, Access Control, and 40Gbps and 10Gbps Trunking,
DeployLACPto F5 VIPRIONs and stackables. RoutingPolicyfor Advertisement ofGlobalGTM.
* Audit 1800+ iRulesanddevise planfor companyto better manage iRules. Developedscript to capture i Rule Errors from
SYSLOGs from all F5s inthe network andreport to APPandDEV teams for resolution of issuesanderror correction.
11 / 2012 – 03 / 2014 F5 Professional Services (Confidential) Major Global Financial Institution
Subject Matter Expert on F5 Bigip/GTM/ASM & Cisco ACE/GSS
* Remote rolewithtravel insupport of customer-facing meetings, as wellas weekendmaintenance windows for
installationandmigrationto F5 LTM.
* Responsible for Cisco ACE to F5 LTMconversion/validations/migration of 642 devices; andCiscoGSS to F5 GTM
conversion/validations/migration of 76 devices
* ACE to LTM Validations – Attendmeetings, Complete Conversions andValidations, Assist team withanyACE/GSS
questions, testing, troubleshooting during validations
Skills
Strategic and
Tactical Planning,
Capital Budget
Administration,
Cost Savings,
OperatingCost
Reductions,
Productivity &
Efficiency,
Staff Supervision,
Team Building,
Space Planning,
Vendor Selection
and Sourcing,
Contract
Negotiation,
Customer
Satisfaction and
Customer Focus,
Equipment Order,
BOM
MS OfficeSuite
MS Visio
Creating Complex
Engineering
Diagrams / Build
Sheets
TCP/IP Sub-netting
BGP, ISIS,and OSPF
Routing Protocols
Troubleshooting
BGP Peering
between Internet
Service Providers
VRRP and HSRP
High Availability
Creating Access
Control Lists
Creating Routing
Policy Maps
Network Topology
and Network
Security Best
2. * Provide teamwith understandingon how persistence-rebalance andpersistence-rebalance strict functions on the Cisco
ACE in order to implement Cookie Hash Persistence on F5 LTM.
* Conduct Audit on642 ACE configurations to determine persistence implementation in order to properlyconfigure LTM
with the correct profile andaddedcustomirule when strict is required
* Run ACE Conversion Pearl Script to convert configurationto LTMandmake recommendations to improve script and
conversion/validation process
* Run GSS ConversionPearl Script to convert configurationto GTMandmake recommendations to improve script and
conversion/validationprocess
* ReviewGSS TopologyandConfigurations and make recommendations for an expedited/streamlinedmigration
* IdentifyLayer 3&4 andLayer 7 configurations applied to ACE Interface. Provide teamwith understanding onhowthe
ACE processes thistraffic prior load balancing.
* Setup Virtual LabandTest Environment using VMware Workstation10 andBigIPVE inorder to Test GSS conversion
script output commands on GTMto ensure the output wouldbe accepted onthe command line.
* Create NetworkMapto showrelationof GSS to applications inorder to assist withidentifying keyapplications which
can be migratedto the GTM
EXPERIENCE (cont.)
10 / 2011 – 7 / 2012 Cricket Communications
Senior Network Architect III, Corporate Network Engineering, 4G LTE Design and Deployment and MUVE Music Data
Centers
* Responsible for Project DesignandImplementation of4G LTE Rollout andMUVE Music Data Centers
* Lead Engineer for planninganddeployment of F5 LoadBalancers for VideoAcceleration andOptimization, MUVE
Music Local andGlobal LoadBalancing, DNSLoadBalancing, Edge NetworkSecurity, andNetwork AddressTranslation
* Lead Engineer for MUVE Music International Data Center Design for servicing International Carriers
* PrimaryArchitect for migratingCrickets IPData Networks from multiple VRFs to one VRF configurationonthe Cricket
IPMPLS Network:PlanDesign, Write Methods of Procedure for execution, Monitor ImplementationduringMOPs.
* Detailed designing, technical consulting and implementation services:HighLevel Design, LowLevel design and
Acceptance test planning for DATA networks
* Responsible for planninganddesign ofallpartner andprovider VPN connectivityto the Cricket Network
* Direct andGuide complex networkimplementations. Design, Installation, configurationandtestingfor Data Network
for complex andheterogeneous networks
* Prepare designdocuments, drawingandtechnical presentations for senior management andapplications teams
Physical installation, stagingand basic configurationas per the implementation/LLD and integrationtesting:Cisco ASR9K,
Cisco Nexus 7000 and5000 switches, Cisco 3750 switchstacks,FoundryEdgeIron, NetIron, BigIron, andServerIron
switches, F5 VIPRION, 11050, 8900 and 6900
2 / 2011 – 8 / 2011 AT&T Interactive / Yellowpages.com
Lead Network Architect Yellowpages.com Data Center Builds
* Responsible for the design and deployment ofa Yellowpages.comInternet Services Data Center inSanDiego, CA
consisting ofJuniper MX80 Edge Routers, Juniper SRX3600 Firewalls ina HighAvailabilityCluster, Juniper 8216 Layer 3
Switches for Data Center Core, Juniper EX4500 Switches for Distribution, Juniper EX2200 for Access, Cisco ASA VPN
Firewalls, CiscoOut-of-BandTerminal Servers, and F5 VIPRION LoadBalancers (Including iRules and LB Configurations)
* Provide ongoing support for testing new configurations;provide certifiedversions of the required configurations, and
implement configurations intothe ProductionData Center
* Work with JTACon anyimplementation, configurationor support issues
* Deliver detailedengineeringdiagrams andbuildsheets soAT&T Operations would become familiar with, andbe able
to support the Next-GenYellowpages.com Data Center deployment
* Provide expertise in the areas ofNetworkDesign, Network Engineeringand Deployment and Implementation
* Builda staging data center environment inAtlanta, GA to mimic the production data center
3 / 2011 – 8 / 2011 Hewlett-Packard Global Network Engineering
Senior Network Architect New Data Center Build-out and Firewall Migrations
* Review HP's Data Center Network Architecture 2.0a design and provide feedback andrecommendations for designand
implementation improvements
* Establishguidelines for customer migrations, for firewall deployments, for NAT andconnecting customers to HP's SSI
monitoringandmanagement network
* Deep-dive onnetwork architecture andCheckpoint NGX firewall placement
* Plannedfor allocationof Class A andClassB IPAddressSpace Across60+ HPData Centers
* Provideddata center connectivityoptions andrecommendedconfigurationstandards
* Provide expertise in the migration efforts for moving off CiscoPIXandCiscoASA ontoCheckpoint Firewallsrunning on
HPseries servers
Practices
Skills (Cont.)
Linux/UNIX
Windows Vista/XP
HTML/XHTML
Python and TCL
Shell scripting
XML/XSL
Cisco IOS
Cisco Layer2 and
Layer3 Switching
Cisco ASR
Cisco Nexus
Cisco ACE/GSS/CSS
Load Balancers
Cisco PIX and ASA
Firewalls
Brocade Foundry
Layer2 and Layer3
Switching
Brocade Foundry
ServerIron Load
Balancers
Alteon 180e
Alteon 2424 Load
Balancers
F5 BIG-IP Load
Balancers
F5 VIPRION Load
Balancers
F5 GTM and LTM
F5 ASM
F5 iRuleAudit
F5 iRuleError
Correction
Juniper M40
Backbone Routers
Juniper EX Switches
Juniper QFX Fabric
Switches
Juniper SRX
Firewalls
Juniper ISG
Firewall/VPNs
Juniper Netscreen
Firewalls
Juniper Security
and Policy
Implementation
3. EXPERIENCE (cont.)
10/2005 – 10/2009 AT&T Managed Hosting Operations: Alpharetta, GA, Singapore, Manila, Philippines, and Hyderabad,
India
Director of Network Operations
* Coordinated the Design andDeployment of AT&T GlobalWebHosting Centers whichincluded engineering diagrams,
installationandconfigurationof CiscoGSRs, Cisco7613, Cisco6513, Cisco4006 Switches, Cisco 3725 Routers, Juniper M40
Routers, FoundryBigIron and FastIronSwitches, andNokia/Checkpoint Firewalls. Providedoperationalsupport
documentationfor each IDCBuild.
* MaintainedInternet Data Center (IDC) management standards, IDCcapacityupgrades, support hosting clients and
product offers, evolve throughthe operations ofnumerous management andmonitoringtools, andprovide operational
control anddirection to the newservices that were being deliveredunder the hosting umbrella.
* Planned In-bandandOut-of-Bandnetwork management andmonitoringfor allof AT&T’s Internet Data Centers,
includingdesign and deployment of VPN full mesh, andIPTelephonyandTerminal Servers.
* Handle escalation-communicatingwithengineers on operational issues, making recommendations to engineers about
network architectures, performing complex problem solvingduring critical networkoutages.
* Recognizedas the Subject Matter Expert inconfiguration and troubleshooting BGPand OSPF inanIPBackbone and IP
Data Center Environment.
* EstablishedVendor relations to ensure proper communications were ongoing between Operations and our Network
Equipment Vendors.
* Visionaryleadership;always keeping "the big picture" inmind, withthe abilityto see the endstate, share the vision
and gain the support and involvement from the team to activelyparticipate.
* Uses effective communicationto set clear expectations andsmoothlyresolve issuesamong customers, partners,
subordinates, peers, and supervisors.
* Contributes expertise in revenue enhancement, cost reduction, resource allocation, and budget administration.
01/2005 – 10/2005 AT&T Managed Hosting Operations: San Diego, CA andSingapore
Director of Technical Development
* Providedextensive experience inthe design, delivery, evaluationand enhancement of effective hands-oninstructional
programs that improvedefficiency, increasedproductivity, enhanced qualityand strengthenedoperationalsupport and
client communications.
* Createda course focusing onthe core skills that were requiredto manage andmaintainAT&T’s Web Hosting Network
Infrastructure and Managed Services Client networkgear. Learningapplications ranged fromthe fundamental
understanding of the WebHostingoffer, the webhosting andclient networkarchitectures, Customer Service andCall
Center Etiquette, as well as techniquesfor monitoringandmanaging the AT&T Internet Data Center network. Emphasis
was placedondeveloping vendor specific equipment operatingskills:learning various management strategies and
applyingthose strategies during the initial transition phase.
* Trained41 personnel, over a 3 monthperiod, to run AT&T’s WebHostingNetworkOperations
01/2001 – 12/2004 AT&T Enhanced Network Services: San Diego, CA
Manager, Network Engineering / Operations Planning
* In charge of12 NetworkEngineers, managingpersonnel andcareer development, coaching, training agenda and
personnel budget.
* Coordinatedthe DesignandDeployment of9 additional AT&T Global WebHostingCenters inAmsterdam, Asahi,
Frankfurt, Hong Kong, London, Paris, Redditch, Singapore, andSydneywhich includedinstallationandconfigurationof
Cisco GSRs, Cisco6513, Cisco4006 Switches, Cisco3725 Routers andNokia/Checkpoint Firewalls. Plannedfor network
management andmonitoring of these centers utilizing US based resources anddesigned the VPN transport architecture
for secure deliveryacross the AT&T backbone.
* Plannedfor andconfigured RSA ACE Server/TACACS+ to implement SecurIDfor ensurednetwork login securityusing
authentication and authorization.
* Maintain vendor relations with Checkpoint, Cisco, Foundry, Inkra, Juniper andNortel/Alteonto upkeepour maintenance
contracts and reviewopen cases insupport of our Data Center Network Infrastructure.
* Facilitate Web Hosting maintenance budget for network devices.
* Responsible for defining standards for configuration, control, andsecurityof over 2100 networkdevices.
01/2000 – 12/2000 AT&T Enhanced Network Services (AENS): San Diego, CA
Senior TierII Network Engineer
* Design, Deploy, Configure andSupport 80+ IP backbone routers which comprised the CERFnet backbone (all runningin
a single AS 1740 anda single OSPF area)
* ConsideredSubject Matter Expert inTroubleshooting connectivityissues withPoint-to-Point provider links:Serial,
ATM, Frame-Relay, POS:OC3, OC12, OC48, OC192, Ethernet, Fast Ethernet, Gigabit Ethernet andTen-Gigabit Ethernet
Data Circuits. Working withTelcoProviders suchas:AT&T, Sprint, MCI, UUNET, Verizon, Qwest, Time Warner, Cox,
Frontier
* ConductedOperations Readiness testing onWeb Hosting Data Centers, verifyingnetwork architecture, network
Skills (Cont.)
Cisco Meraki
Security Appliances
Cisco Meraki AP
Cisco Meraki MX
Advanced Security
Cisco Meraki
Systems Manager
Checkpoint
Firewalls
Checkpoint
Security, Policy,
and VPN
Implementation
Alcatel-Lucent
Ethernet Services
Switches
Riverbed Product
Implementation
SteelCentral
NetShark
Fluke Wirelineand
Wireless Sniffers
and Analyzers
Troubleshooting
Data Circuits ISDN,
Serial,Frame-
Relay, ATM, T1,
DS3, OC3, OC12,
OC48, OC192,
Ethernet, Fast
Ethernet, Gigabit
Ethernet, Ten-
GigabitEthernet
SNMP for
Monitoring
Network Devices
Cricket, Cati,
Netflow
Establishingand
Troubleshooting
VPN Tunnels
Capacity Planning
WAN Layer 1- 3
Troubleshooting
LAN Layer 1-3
Troubleshooting
4. securityand router/switchconfigurations.
* Conductedmultiple network securityaudits with AT&T securitypersonnel to fullysecure the webhosting networks.
* Configured/InstalledCheckpoint Firewallsto secure Corporate and Operationalassets at eachremote Web Hosting
Data Center.
* Configure andMaintainMRTG Graphing for circuit utilization using Cricket and Cacti.
* Track, modifyandassign IPAddresses for customer andinternal use. Built a web basedTCP/IPConversion Chart for
companystandard use.
* Plannedfor the implementationof a newarchitecture at 4 legacyWeb Hosting Data Centers:(Redwood City,CA 75
Broad,NY San Diego HQ,CA and Mesa, AZ).
* Designed andConfiguredAENS Headquarters Internal LAN, to support multipleInternet Data Center Build outs.
* Maintenance Coordinator - Implemented newmaintenance procedures, in charge of six personnel to maintainall AENS
Backbone andWebHostingData Center Maintenance. Ensure all AENS networkequipment is accounted for and fully
operational. Provided guidance inensuringthat all AENS networkequipment is covered under a full vendor contract that
wouldallowfor immediate replacement incase of equipment failure.
* Implemented the StandardMethodof Procedure Process- providedinsight inimplementing thisprocessto streamline
network maintenance andevents notification.
* Configuring/Troubleshooting BGP, OPSF, and other routing protocolson Cisco 12012, Juniper M40, & FoundryBigIrons.
* Installing/Troubleshooting/Maintaining OC48 Data Circuits.
* Provide Level 2 & 3 support for AENS NOC, Internal AENSDepartments, andAENS Customers.
EXPERIENCE (cont.)
03/1999 – 01/2000 AT&T CERFnet Network Operations Center: San Diego, CA
Network Analyst
* Front-line Troubleshootingof SMDS, Frame Relay, T1, DS3, OC3, OC12, and OC48 Data Circuits.
* Configured, deployed, and supported6 Juniper M40 Backbone Routers for use in the core OC12 CERFnet backbone.
* Configuring andInstalling Cisco Routers. (1600-12000 series) for use onthe CERFnet backbone.
* Configuring andInstalling FoundryRouting Switches (BigIron, FastIron, & ServerIron Family) for use inthe web hosting
centers.
* Configure/Troubleshoot VPNnet boxes for customer VPN Connectivity.
* Monitor connectivityfor web customers in3 Internet Data Centers.
* Maintain/troubleshoot DNSfor customers.
* Troubleshooting Customer EmailIssues.
* Troubleshooting xDSL, ISDN andDial-up Connections.
* Project Leader on configuring/Installing HPOpenView to monitor over 5000 nodes.
12/1998 – 01/1999 Cox Communications, @Home HighSpeed Data South County Team: San Diego, CA
Network Technician
* Served as a networktechnicianresponsible for troubleshootingthe COXHighSpeedInternet Services. Requiredto travel
out to customer homesto conduct troubleshootingand sometimes installation.
* Gave Technical Support to users of the @Home Service.
* Configured Win95, WinNT,& MACworkstations for use on the Cox @Home servers.(TCP/IPconfiguration)
* InstalledCox @Home software.
* InstalledRG11 & Cat5 cablesincustomers’ homes, andtestedfor proper conductivity.
* Dispatchedto residence for the installationof Cox HighSpeedCable Modem.
06/1998 – 11/1998 Bell Atlantic Network Integration, USAir SanDiego Project: San Diego, CA
Network Technician / Customer Service Engineer
* Individualcontributor conducting Information Technologyrelatedduties for the company.
* Performedsoftware installs/upgradesutilizing CA Unicenter.
* Performedpost migrationtechnical support for endusers.
* InstalledLotus Notes, Microsoft Office, Lotus SmartSuite, andNortonAntiVirus on 28 BackOffice computers.
* Attachedappropriate networkdrives andconfigured local andnetwork printers andscanners inanNT network
environment.
* Performedsoftware loadfromghost imagedCD for OS/2 to Windows 95 migration, on456 computers.
02/1997 – 06/1998 United States Marine Corps 3d Low Altitude Air Defense Battalion: Camp PendletonCA
Information Systems Coordinator / LAN Administrator: USMCSergeant
* US Marine Sergent incharge of a teamof 37 Marines whowere responsible for the oversight of Maintenance
Management ofalldata communications equipment withinthe battalion.
* Installed/ ConfiguredWindows NT 4.0 Servers.
* Providedassistance in training andconductedclasses to teach MarinesLAN architecture, troubleshooting, andbasic
computer repair.
* Implemented Asymmetrical Digital Subscriber Line(ADSL) technologyto better WAN connectivity.
Skills (Cont.)
Adobe
Dreamweaver
Adobe Photoshop
Adobe Flash
Corel Paint
Shop Pro
5. * Gave direct insight for the battalion's future needs of LAN upgrades, for the migrationfromBanyanVinesto Windows
NT.
* Plannedfor TCP/IPconfigurations, givingthe battalionInternet access to specific sub-nets.
* Responsible for the procurement of new hardware andsoftware for installation, configuration, andadministration of
the LAN.
* Operational Management of the LAN, includingfile server operations, networkmonitoring, problemresolution, and
maintenance.
* Coordinated allnetwork training for end users.
* InstalledWindows 95 on 80 PCs, upgraded60 PCs from Win3.1, configured120 PCs for use onthe Banyannetwork.
* Installed/MaintainedBanyanVinesFile Servers.
* Oversight of Maintenance Management of all data communications equipment within the battalion.
06/1994 – 02/1997 United States Marine Corps 3d Force Service Support Group: Okinawa Japan
Communications Site Chief: USMCCorporal
* US Marine Corporal leada Communications Platoonof 28 Marines inthe dailyreadinessandoperational preparedness
for servicing and utilizing various US Marine Corps Communications equipment.
* Organizedthe use of digital, data-link, wireless, microwave, andsatellite communications.
* Oversight of radio communicationreadiness for the company's operational deployments.
* Responsible for the up keeping of over six thousandpieces ofcommunications equipment.
CERTIFICATIONS
PassedCCIEWrittenExam 2013
PassedCCIEWritten Exam 2001
CheckpointCertifiedSecurityExpert(NG) 2001
CheckpointCertifiedSecurityAdministrator(NG) 2001
FoundryCertifiedNetworkEngineer 2000
CiscoCertifiedNetworkAssociate 2000
EDUCATION / TRAINING
* 4/2008 World Class Customer Support, AT&T US-CA-San Diego
* 3/2007 Building Relationships to Get Results, AT&T US-CA-San Diego
* 3/2006 EverydayBusiness Etiquette, AT&T US-CA-SanDiego
* 3/2006 Communications Etiquette, AT&T US-CA-San Diego
* 10/2005 Executive Development Program, AT&T US-CA-SanDiego
* 6/2005 ImprovingCross-CulturalCommunications, AT&T US-CA-SanDiego
* 3/2005 Building Effective InterculturalRelationships, AT&T US-CA-SanDiego
* 3/2005 Getting Results throughCommunications, AT&T US-CA-SanDiego
* 10/2004 Excellence inLeadership, AT&T US-NV-LasVegas
* 6/2004 Six Sigma:Reducing Variationto Improve Quality, AT&T US-CA-SanDiego
* 5/2004 Six Sigma:Listening to the Voice of the Customer, AT&T US-CA-SanDiego
* 3/2004 Six Sigma Introduction, AT&T US-CA-San Diego
* 6/2003 Integrityin the Workplace, AT&T US-CA-San Diego
* 4/2003 Management andTraining Development, AT&T US-CA-SanDiego
* 3/2002 VPN-1/Firewall-1 Management II Checkpoint NG, Checkpoint Software Technologies US-CA-SanDiego
* 3/2002 VPN-1/Firewall-1 Management I Checkpoint NG, Checkpoint Software Technologies US-CA-SanDiego
* 11/2001 JUNOS, AdvancedPolicyImplementations, Juniper Networks US-CA-SanDiego
* 11/2001 JUNOS, AdvancedJuniper Networks Routing Release 5.0, Juniper Networks US-CA-San Diego
* 1/2001 VPN-1/Firewall-1 Management 1 Checkpoint 2000, Checkpoint Software Technologies US-CA-SanDiego
* 3/2000 Subscriber Management System, RedbackNetworks US-CA-SanDiego
* 9/1999 Advanced Cisco Router Configuration(ACRC), Ascolta TrainingCenters US-CA-SanDiego
* 7/1999 JUNOS, ConfiguringJuniper Routers, JeffDoyle US-CA-SanDiego
* 4/1999 Introduction to Cisco Routers(ICRC), Ascolta Training Centers US-CA-SanDiego
* 5/1998 Microsoft Windows NT InstallationandAdministrationClassUS-CA-San Diego
* 5/1998 BayNetworks Layer 3 Routing/SwitchingClass US-CA-SanDiego
* 10/1994 U.S. Marine Corps Communications-Electronics School US-CA-29 palms
* 6/1994 U.S. Marine Corps Basic TrainingUS-SC-Parris
* 6/1994 Marathon HighSchool US-FL-Marathon
6. MAJOR ACCOMPLISHMENTS
* Saved the companyUS$2Mthroughvendor hardware andcontract negotiations
* Responsible for traveling to Singapore inorder to find a locationandplanfor the deployment offacilitiesto host AT&T
ManagedHosting Network Operations. Conducted interviews andchose a team of 41 NetworkOperations personnel
whom wouldbe trainedover a 3 monthperiod to fullytake over Network Operations fromthe San Diego, CA location,
saving the companyUS$8Min-year Operational expense, with anoutlook ofUS$28M
* SuccessfullymigratedAT&T's Network Operations Center from SanDiego, CA to Singapore inSeptember 2005,
this includedthe management andmonitoring of all ofAT&T's Internet Data Centers as well as the entire
ManagedServicescustomer portfolio:2800+ customers.
* Appointedas Executive Sponsor for customers with Chronic Issues andSevere Outages. Conducted on-site visits with
customers to review mitigationefforts for chronic issues andshowcase AT&T's operations support model givingcustomers
a better understanding ofthe problems theyare facing as well as anunderstanding onhow AT&T's operations is best
positioned the customer's needs. Customers includedApple, BedBathandBeyond, Finance Express, Kohler, GSI, Konami,
Sony, and the largest online gaming customer Activision Blizzard.