1. LALIT SHARMA
Contact No.: 8587855640 ~ Email: lalitksharma88@gmail.com
Objective: Seeking a position that utilizes my technical skills and thus prove myself a productive asset in
the organization and society at large.
PROFESSIONAL SNAPSHOT
 A technocrat with over 5.5 +years of total experience in System & Network Operations.
 Maintained various HardwareSystems such as Intel Servers, Networking devices such as CISCO Router 1700
-1800-2600-2800-3600-3700-7200,Cisco Switches 2900-4500,6506-6509E,Nexus 5k & Nexus 2k Fabric
Extenders, Cisco 5508 WLC and Cisco Access Points.
 Comprehensive understandingof networking concepts pertainingto LAN and WAN and maintenance in
multi-platformenvironments.
 Comprehensive understandingof client’s needs for the proper management and delivery of projects.
 Have extensive experience in Network administration and providingend-to-end business solutionsbased on
convergence technologies.
 Adept in analyzinginformation systemneeds, evaluatingend-user requirements, custom designing
solutions,troubleshootingfor complex information systems management.
TECHNICAL COMPENTENCIES
 Having good understanding of protocols like BGP & MPLS.
 ROUTING PROTOCOLS: RIP,OSPF, EIGRP
 MPLS – Good understandingof LDP, TDP, MPLS L3 VPNs
 LAN SWITCHING: Vlans, Trunks, Ether-channels, STP, SPAN, RSPAN, Inter VLAN routing, QOS,
DHCP snooping, dynamic ARP inspection, IP source guard, private VLAN, port security.
 In-depth knowledge of technologies likeDHCP, NTP, HSRP, GLBP, VRRP, ARP, ACL, PBR, GRE tunneling, IP
SLA/object tracking.
 NETWORK TOOLS: E-health, Netflow, Wireshark, Spectrum, and MicrosoftVISIO.
 NETWORK OPERATIONS: ITIL based Frame work, Change Management, IncidentManagement, Problem
Management, Weekly CAB meetings, Network Asset Management.
 Wireless: Cisco WLC, Cisco LAP’s
 Other Technologies: vPC, Load – Balancer (F5), RADIUS/TACACS+, Metro Ethernet, Dark Fiber, SNMP etc.
Professional Experience
HCL Technologiesasa NetworkSpecialist
Since 21stJanuary 2013 till now
Project – Anglo American (UK, SA & LATAM based Client)
Role and Responsibilities –
 Upgradation of IOS for Cisco Routers and CatalystSwitches (6500,4550,3550,3560, 2950,2960)
 Configuration and troubleshootingof cisco WLC’s5500 chassis,and Access points.
 Implementation and Troubleshootingof Wireless (Using Anchor solution for Guest Users).
 Configuration & Monitoringof switches & routers as and when required (Cisco 2960,3750,4500, 6500,
Cisco 2800, and Nexus 5k Etc.)
 Design, Deployment and Configuration of switches & AP’s at remote sites.
 Hands on experience on Nexus 5K & 2K, also havinggood understandingof Nexus 7K.
 Creation of VIPs on Load – Balancer (F5) based on servicerequests.
 Coordination with ISPs likeBT, Telstra & IS for faults in Circuitsor in WAN degradation.
 Troubleshooting Layer 2 loops causingnetwork degradation or collapsingentirenetwork.
 Handlingroutingrelated tickets (EIGRP, OSPF etc.)
 Workingon Network tools likeVisio,Spectrum & E - Health.
 Workingon SNOW tool for Incident,Change, Problem ticket and Service request.

2.  Handlingroutingissueand ensuringthe traffic should take the optimal path or involveISP in casesome
issue/s in WAN.
 Maintains theinventory of Network devices and ensuringall new devices have all the relevantinformation
(likeLocation, warranty details,BusinessUnit,etc.)
 Updating the network topology after every Change Ticket which includes commissioningand
decommissioningof Network Devices.
 DrivingPriority 1 incidents toward resolution fromtechnical perspective.
 Preparation of RCA for P1 incidents and PIR for Change failure,if any.
 Preparingsolution documents againstproblemtickets.
 Adhering to ITIL Processes – IncidentManagement, Change Management, ServiceRequest etc.
Key Highlights-
 Prepared SOPs for L1 resources to perform basic troubleshooting.
 Proposed & Execute DC serviceimprovement plans to ensure robustDC environment.
 Implemented wireless in entire Australia Region.
 Proposed Layer 2 strengthening as SIP. Leaded the team to implement the proposed SIP.
 Build 4 remote sites from scratch as per organization and industry standard.
PC SolutionsPvt. Ltd.
23rd
Jan 2011 – 7th
Sep 2012
Project - Fidelity Investment Ltd as a Customer Support Engineer
Role and Responsibilities –
 Efficiently prepared and maintained the KEDB to meet the ITIL standards
 Involved in resolving complex hardware problems with vendors
 Adroitly recommended solutions to the Senior Management
 Spearheaded maintenance of network equipment’s and offering recommendations on upgrades needed
 Accountable for documenting network & Desktop problems and resolution for future reference
 Pivotal in managing projects and program component to deliver services in accordance with established
objectives.
 Accountable for Risk & Vulnerability Management, maintaining Virus Free Network & 100% compliance to
security updates.
 Managing the BAU activities and supporting AAA rated application on front-end
 Essayed a stellar role in activating and deactivating Ethernet Ports as requested for Data and Voice
 Contributed in Digital and IP Phone Support, Inventory/Asset Management and AV support
 Supervised the network performance and worked on 6500 series access switches on layer 2
 Deftly providing technical support in network related problems & in the installation & configuration of
network components
Key Highlights –
 Contributed significantly in:
 Configuring/installing the Desktops, Phones within short span of time during ISA and Project Tiger Season
 Carrying out the demerging of assets between FBSI and FIL-IBS
 Efficiently supported the BCP at the back-end and received appreciation from management
 Essayed a pivotal role in implementing 802.1x to enhance network security
 Conducted trainings, achieved monthly team target and received appreciation & awarded
 Holds merit of being awarded best employee of the month twice
 Played a significant role in CEP (Capacity enhancement project)
 Received number of appreciation mails from seniors and management for presentation skills, completing
task within given timeframe, achieving SLA and supporting and coordinating various teams.
 Attended training in Office 2010 at Fidelity Investment Ltd.
Moral ConnectionsPvt. Ltd as a Computer and NetworkAssociate
1st
June 2009 –03rd
Dec 2010

3. Project – Transel Impex (Manesar)
Role and Responsibilities –
 Involved in providing the technical supports, managing the help desk and Site to Site VPN
 Pivotal in handling the workstation running on Microsoft Windows 2000/ XP
 Contributed significantly in L1 & L2 Support for all day-to-day user applications both Non-Voice and Voice
 Efficiently maintaining Virus Free Network by rolling out the necessary Antivirus Software and Patches
periodically
 Accountable for training to the new employee about Information Security Awareness
 Deft in installing Antivirus Software and deploying Microsoft Patches and handled Cabling Projects
 Essayed stellar role in providing assistance in hardware installation, networking equipment’s, etc.
 Ensured the network is available to users and took care of the hardware and software malfunctions
 Efficiently diagnosed and resolved end-user desktop and network related issue
 Spearheaded the installation/ configuration of Desktop/ Network Printer, Hardware, Systems & Software for
the network
 Involved in assistingSenior ITInfrastructureEngineers in various ProjectImplementation
Key Highlights –
 Essayed stellar role in setting up a site with more 60 users (Installation of new Hardware, Systems &
network devices)
 Recorded the achievement in handling Cabling Projects of 150-170 Network Data Ports
 Bagged the Best Performer for the year 2009
 Supervised networks , handled switch issues, end user troubleshooting with network issues, Set up sites of
80 – 100 users, hardware configuration of users, cabling
TRAINING ACQUIRED
H/W and Network Training fromDICS
MCSE & CCNA training from (APTECH)
CCIE– Self Study- Ongoing
ACADEMIA
B.COM : School of open learning,Delhi University (2009)
CCNA : Cisco Certified Network Associate(2012)
CCIE : Cisco Certified Internetwork Expert – Written (2014)
MCSE 2003 : MicrosoftCertified System Engineer (2011)
10+2 : 12th from Central School, CBSE Board in 2006
PERSONAL DOSSIER
Date of Birth : 21st March 1988
Address : WZ-3072, Mahendra Park, Shakur Basti, New Delhi - 110034
Marital Status : Single
Nationality : Indian