Hearing Zen is a team that created a social media campaign to raise awareness about hearing loss. They researched the issue, met with leaders in the field, and identified relevant channels like Facebook and Instagram. Their strategies were to create engaging visual content, share it with friends, and provide useful information to audiences affected by hearing loss. Their goals were to increase awareness of hearing loss and grow their social media following. Through insights from Facebook and Klout, they measured their reach and identified top influencers to connect with to further their cause.