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The Connect Experience From a passive viewer to an active and engaged consumer 
Stéphane Coruble 
IPTV & New Business Director – RTL Belgium
RTL CONTENT AVAILABLE ON ALL SCREENS 
TELEVISION 
www.rtltvi.be 
www.clubrtl.be 
www.plugrtl.be 
WEB 
APPS
Interactivity 
WHAT IS CONNECT ? 
Technology 
&
Interactivity 
WHAT IS CONNECT ? 
Advertiser 
TV Viewers 
RTL Channels
TECHNOLOGY BEHIND IT 
Watermarking 
Tv playlist 
& 
•Sync content with programming schedule 
•Sync content on device without microphone (no replay) 
•Sync content when TV is off 
•Sync content even when watching replay TV (mic on) 
Combining these two technologies permitted us to :
WHY CONNECT ? 
Engagement
Engagement 
To engage the viewers during programs & ads breaks 
To involve advertisers & TV viewers = Actors 
To strengthen memorization & attention degree 
To create an emotional link between viewers & contents 
WHY CONNECT ?
RTL BECOMES INTERACTIVE WITH CONNECT
PENETRATION 
Source : IP New Media – up to 31/10/2014 
* : Active apps – RTL.be, TV Channels (RTL TVI, CLUB RTL, PLUG RTL), Radio Contact, Bel RTL, Télévie , Snap TV(iOS and Android), Rising Star and Je le savais 
2014 
1.067.630 
NUMBER OF APPLICATIONS RTL DOWNLOADED* 
WHICH MEANS A 50% INCREASE IN ONE YEAR 
41% 
SHARE OF TV CHANNELS ON THE TOTAL NUMBER OF APPLICATIONS RTL DOWNLOADED* 
439.100 TV CHANNELS APPLICATIONS DOWNLOADED HAVE A “CONNECT” ENVIRONMENT 
(RTL TVI, CLUB RTL, PLUG RTL, RISING STAR, JE LE SAVAIS)
DUAL STRATEGY 
INTERACTIVITY ON RTL CHANNELS 
Programs 
Advertising
DUAL STRATEGY 
INTERACTIVITY ON RTL CHANNELS 
Programs 
Advertising
INTERACTIVITY WITHIN PROGRAMS 
CONNECT 
New
INTERACTIVITY WITHIN PROGRAMS
DUAL STRATEGY 
INTERACTIVITY ON RTL CHANNELS 
Programs 
Advertising
INTERACTIVE TV SPOT 
Spot 
Spot 
Spot 
Spot 
Spot 
eGRP
INTERACTIVITY WITHIN PROGRAMS 
Source : IP New Media – Best Prime 29/09/14 - TV Audience CIM TV – Live and Google analytics 
13% 
UP TO 13% OF THE TV AUDIENCE USES THE INTERACTIVE ENVIRONMENT DURING PROGRAMS WHICH HIGHLIGHT THIS FUNCTION
INTERACTIVITY WITHIN PROGRAMS 
Source : Best Prime 29/09/14 Google analytics 
3.637.600 PAGES VIEWS 
GENERATE INTERACTIVITY ON THE NET
INTERACTIVE TV SPOT
TRUST OF THE ADVERTISERS 
FOR CONNECT & LE JEU CONNECT
INNOVATION 
RESEARCH RESULT : E GRP QUANTIFIED BY IPSOS 
UNAIDED RECALL 
+19% 
+83% 
AD RELEVANCE 
+58% 
AD PERSUASION VALUE 
Source : IPSOS & IP – Online Survey CAWI – Impact of Connected Ads – 19/03/2014 - 27/03/2014 – n = 1.099 French Speaking 18-65y
CONNECT CONCEPT : 
FROM A PASSIVE VIEWER TO AN ACTIVE AND ENGAGED CONSUMER
WHY IS « CONNECT » INTERESTING FOR ADS ? 
•Direct & synchronized link between TV spot & the second screen 
•More engagement from TV viewers 
•Many direct call-to-action possibilities : 
Get and print coupons 
Book a testdrive 
Additional text and video information 
Poll participation 
Sales activation on an e-commerce site 
On-line folder 
CRM approach – data collection 
Quiz and Games 
Link to FB pages and Like 
Promo activation 
Sampling – Product testing
MAIN CONCLUSIONS 
CONNECT WITHIN COMMERCIAL BREAKS - BEST PRACTICES 
Call to action 
THE BIGGER / BRIGHTER CALL TO ACTION, THE BETTER THE RETURN 
GRP volume 
DON’T UNDERESTIMATE THE MINIMUM GRP VOLUME NEEDED 
RTL TVI share 
CONNECT HAS A BETTER EFFICIENCY WHEN APPLIED ON RTL TVI 
Peak Time 
BEST CLICK RATES AROUND 7pm AND AFTER 10pm 
TV efficiency 
THE "CONNECT" SIGNATURE CONTRIBUTION DOUBLES THE CONTACTS OF A TV CAMPAIGN
NEXT STEPS 
Exploitation of the datas (CRM) 
Contact with others channels 
Integration of the possibility to do promotion/couponing with Connect 
Integration of the e-commerce with Connect
OUR RECOMMENDATIONS 
International Players
THANK YOU FOR YOUR ATTENTION 
Stéphane Coruble - IPTV & New Business Director – RTL Belgium 
scoruble@ipb.be 
be.linkedin.com/pub/stephane-coruble

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Mobile Convention Brussels 2014 - Stéphane Coruble

  • 1. The Connect Experience From a passive viewer to an active and engaged consumer Stéphane Coruble IPTV & New Business Director – RTL Belgium
  • 2. RTL CONTENT AVAILABLE ON ALL SCREENS TELEVISION www.rtltvi.be www.clubrtl.be www.plugrtl.be WEB APPS
  • 3. Interactivity WHAT IS CONNECT ? Technology &
  • 4. Interactivity WHAT IS CONNECT ? Advertiser TV Viewers RTL Channels
  • 5. TECHNOLOGY BEHIND IT Watermarking Tv playlist & •Sync content with programming schedule •Sync content on device without microphone (no replay) •Sync content when TV is off •Sync content even when watching replay TV (mic on) Combining these two technologies permitted us to :
  • 6. WHY CONNECT ? Engagement
  • 7. Engagement To engage the viewers during programs & ads breaks To involve advertisers & TV viewers = Actors To strengthen memorization & attention degree To create an emotional link between viewers & contents WHY CONNECT ?
  • 8. RTL BECOMES INTERACTIVE WITH CONNECT
  • 9. PENETRATION Source : IP New Media – up to 31/10/2014 * : Active apps – RTL.be, TV Channels (RTL TVI, CLUB RTL, PLUG RTL), Radio Contact, Bel RTL, Télévie , Snap TV(iOS and Android), Rising Star and Je le savais 2014 1.067.630 NUMBER OF APPLICATIONS RTL DOWNLOADED* WHICH MEANS A 50% INCREASE IN ONE YEAR 41% SHARE OF TV CHANNELS ON THE TOTAL NUMBER OF APPLICATIONS RTL DOWNLOADED* 439.100 TV CHANNELS APPLICATIONS DOWNLOADED HAVE A “CONNECT” ENVIRONMENT (RTL TVI, CLUB RTL, PLUG RTL, RISING STAR, JE LE SAVAIS)
  • 10. DUAL STRATEGY INTERACTIVITY ON RTL CHANNELS Programs Advertising
  • 11. DUAL STRATEGY INTERACTIVITY ON RTL CHANNELS Programs Advertising
  • 14. DUAL STRATEGY INTERACTIVITY ON RTL CHANNELS Programs Advertising
  • 15. INTERACTIVE TV SPOT Spot Spot Spot Spot Spot eGRP
  • 16. INTERACTIVITY WITHIN PROGRAMS Source : IP New Media – Best Prime 29/09/14 - TV Audience CIM TV – Live and Google analytics 13% UP TO 13% OF THE TV AUDIENCE USES THE INTERACTIVE ENVIRONMENT DURING PROGRAMS WHICH HIGHLIGHT THIS FUNCTION
  • 17. INTERACTIVITY WITHIN PROGRAMS Source : Best Prime 29/09/14 Google analytics 3.637.600 PAGES VIEWS GENERATE INTERACTIVITY ON THE NET
  • 19. TRUST OF THE ADVERTISERS FOR CONNECT & LE JEU CONNECT
  • 20. INNOVATION RESEARCH RESULT : E GRP QUANTIFIED BY IPSOS UNAIDED RECALL +19% +83% AD RELEVANCE +58% AD PERSUASION VALUE Source : IPSOS & IP – Online Survey CAWI – Impact of Connected Ads – 19/03/2014 - 27/03/2014 – n = 1.099 French Speaking 18-65y
  • 21. CONNECT CONCEPT : FROM A PASSIVE VIEWER TO AN ACTIVE AND ENGAGED CONSUMER
  • 22. WHY IS « CONNECT » INTERESTING FOR ADS ? •Direct & synchronized link between TV spot & the second screen •More engagement from TV viewers •Many direct call-to-action possibilities : Get and print coupons Book a testdrive Additional text and video information Poll participation Sales activation on an e-commerce site On-line folder CRM approach – data collection Quiz and Games Link to FB pages and Like Promo activation Sampling – Product testing
  • 23. MAIN CONCLUSIONS CONNECT WITHIN COMMERCIAL BREAKS - BEST PRACTICES Call to action THE BIGGER / BRIGHTER CALL TO ACTION, THE BETTER THE RETURN GRP volume DON’T UNDERESTIMATE THE MINIMUM GRP VOLUME NEEDED RTL TVI share CONNECT HAS A BETTER EFFICIENCY WHEN APPLIED ON RTL TVI Peak Time BEST CLICK RATES AROUND 7pm AND AFTER 10pm TV efficiency THE "CONNECT" SIGNATURE CONTRIBUTION DOUBLES THE CONTACTS OF A TV CAMPAIGN
  • 24. NEXT STEPS Exploitation of the datas (CRM) Contact with others channels Integration of the possibility to do promotion/couponing with Connect Integration of the e-commerce with Connect
  • 26. THANK YOU FOR YOUR ATTENTION Stéphane Coruble - IPTV & New Business Director – RTL Belgium scoruble@ipb.be be.linkedin.com/pub/stephane-coruble