Bol.com Manager Shares Mobile Shopping Trends and Future Opportunities

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Mobile Convention

Presentation of Maurice Jongerius - Bol.com at Mobile Convention Brussels 2014

Mobile

0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2014
2015
2016
2017
2018
2019
Device shares in traffic
Smartphone
Tablet
Desktop

Customers choose their preferred way of shopping

Mobiel loyalty, card scanning
Cashless/contactlesspayments, p2p
Order mutations, pendingactions
Re-routing, realtimetracing, pick-up points
Endlessaisles, check-in, augmentedproductinfo
Same daydelivery,
Localshops
Persoonlijke deals, in- storeaanbevelingen
Predictivesearch

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