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Case Study Of Birlasoft
Birlasoft is a part of the 150 year old, multi–billion dollar CK Birla Group. It was founded in 1995 and is a global IT Services provider. It acquires a
total of 4000 employees across the world & has best–in–class delivery centers in China & India.
The company deploys a collection of innovative solutions and service architectures across the Financial Services, Insurance and Manufacturing
industries and the global Banking .
As economies develop and gain much–needed experience & expertise in managing global sourcing arrangements, quality of IT solutions & services
mature at a rapid pace as well. In a bid to match the growing needs, service providers are noticing that:
Consulting & outsourcing are emerging as powerful business tools that lend versatility, flexibility and cost savings
Financial savings, technical abilities, quick deployment and market agility are becoming essential, driving governments, institutions and organizations
towards client–vendor partnerships while concentrating in–house resources on core business activities
Successfully adapting to changing trends and challenges, Birlasoft is counted amongst the ... Show more content on Helpwriting.net ...
Birlasoft's recommendation to the client is always based solely on their requirements and objectives, and ensures the best total cost of ownership.
Birlasoft has both marketing and technical alliances. We jointly develop, sell and deliver business solutions that leverage Birlasoft's industrial,
functional and technical expertise, Birlasoft's global delivery model, and the alliance partner's technology and services. This is done through training,
engagement with the partner's technical support and development teams and by creating focussed tools and methodologies at Birlasoft's Centers of
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Risk Analysis Of The Amara Raja Group
Contents
Introduction:2
Revenue generating sectors:2
Telecom:2
Automobile:3
IT and ITes:3
New Ventures:3
Competitive Advantages3
Battery Industry3
Automotive batteries3
The OE space4
The aftermarket space:4
Industrial batteries4
Risk Analysis:5
Business growth risk:5
Raw material prices could increase:5
Currency volatility could affect its margins:5
Market share risk:5
Profitability risk :5
Liquidity risk:6
Valuation of the company6
Key Assumptions:6
FCFF :6
WACC:7
Terminal Growth Rate:7
DCF7
Conclusion7
Introduction:
The Amara Raja Group is an Indian Conglomerate Company based in Hitec city, Hyderabad. The Amara Raja Group is best known for its automotive
battery brand "Amaron" which is the second largest selling ... Show more content on Helpwriting.net ...
The on–going slowdown in the OEM business in automotive and UPS sectors is expected to work as a boon as it will help the company in
maintaining its market share in the aftermarket sectors. Since the company is spending major portion of its capex in expansion of existing facilities as
a result there is a threat of losing out to aggressive competitors.
Profitability risk :
Inflation could affect the company's profitability. Continuous Improvement (CI) and Lean Management programmes have strengthened its return on
investment. This enabled the Company to reduce wastage, power consumption and improve productivity, product quality.
Liquidity risk:
Capacity expansions could stretch liquidity. The company was zero–debt until March 31, 2013, a result of robust cash flows and prudent fund
management. The company enjoys significant working capital limits, which remain largely unutilised.But according to the concall scripts it was found
that the company is planning for capital expenditure of Rs 550,600 and 300 crores respectively in next three years mainly for capacity expansion.
Valuation of the company
Key Assumptions:
Sales were forecasted based on regression with
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Xpresso
Xpresso Lube's Service Package
Supporting Facility
Facilitating Goods
Information
Explicit Services
Implicit Services
Xpresso Lube's Distinctive Service Characteristics * Intangibility * Perishability * Heterogeneity * Simultaneity* Customer Participation in the Service
Process
Xpresso Lube's Service Classification * Nature of the service act * Relationship with customers * Customization and judgement * Nature of demand
and supply * Method of service delivery
Xpresso Lubes service package * Core–Oil Change ("Quick oil/ Lube") * Additional–cost & time, Large & equipped waiting room, coffee
bar, Transportation
Distinctive characteristics of a service firm ... Show more content on Helpwriting.net ...
This would cost additional money for set–up.
Chosen Alternative Charlie's concept to merge espresso and oil changes is an innovative idea. He has combined two things he likes to do. However,
he needs to include his other passion, the coffee plantation. By utilizing a product that he produces himself he will increase his profit margin.
Development of Plan
Action NeededAction ByTimeline
Research guidelines for exporting out of Costa RicaXpresso Lube Secretary1 Week
Research Import regulationsXpresso Lube Secretary1 Week
Open feed backCharlie Green, Financial Advisor, Secretary
2 weeks
Choose a plan to Import/ Export CoffeeCharlie Green
1 Week
Test the planAll employee's6 Months
Approval of the PlanCharlie Green4 Weeks
Alternative
In the event that Importing/Exporting his own coffee from his plantation is too costly, Charlie could continue purchasing his coffee from his current
supplier and promote his coffee plantation to the supplier he already gets his coffee from. This may increase business for the plantation and in the long
run still provide revenue for both businesses.
References
Fitzsimmons, James A. & Fitzsimmons, Mona J. (2008). Service Management Operations, Strategy, Information Technology. New York: Mc
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Career Of A Automotive Technician
Career College Research Paper I would like to be an automotive technician. Automotive technicians inspect, maintain, and repair vehicles. I chose this
this career because I have worked on cars since I was young. Not many people want to be an automotive technician. As a result, there are more jobs
available than there are qualified technician. Most automotive technicians work in good environments. Automotive technicians work in a well
ventilated and lit repair shops or some will work in the pits at a racetrack but, these locations can be very Tumultuous. I hope to be working in the pits.
Technicians work full time hours and overtime is common. Technicians can work in many urban areas, including dealerships, and independent shops.
Automotive technicians must first, show up a few minutes early. In these ten minutes or so, they should unlock their toolbox, clean their work bay and
tools, and check their emails if necessary. Then they should open up the shop, and work on any unfinished projects. Throughout the day, more work
may show up. Depending on the severity of the work, it should either be set aside until there is time or should be done immediately to get the vehicle
back to the customer. Another job of a technician is to explain the problem, the work to be done, and the cost to the customer. Customers could easily
overreact over a problem that, to the technician, seem simple. It is the technician's job to help the customer understand the simplicity of
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Essay On Automotive Mechanic
Do you love fast cars and trucks? Do you wonder how they work? Have you ever seen a Car that blew your mind wanted to have one of your own.
Well Automotive Mechanic is something you should look into. You'll learn about Cars,Trucks, Diesels
In order to be successful and knowledgeable Automotive Master Mechanic–Customs one must have a full understanding of What is an automotive
master mechanic? And, What do the do?, How do you become one? and, What are the future trends for automotive body styles?
Can you make this a little longer? Maybe talk about how its a form of arT?
Research Question 1: What is a Automotive Master Mechanic? What do they do ? Automotive Master Mechanic works to fix truck, cars, boats and other
vehicle. They help clients ... Show more content on Helpwriting.net ...
Research Question 2: How do you become one? High school courses like automotive repair, electronics, computers, and mathematics help with a
background knowledge of mechanics. But you'll still need more training to be fully certified. Vocational or other postsecondary education course is the
best preparation for entry–level positions. Usually lasting 6 months to a year these courses prepare students in classroom instruction and hands–on
practice. Other courses are available like short term these courses usually educate you in a specific areas like brake maintenance or engine
performance. I think the three most important qualities as a mechanic would be Customer service skills, Detail oriented, and Organizational skills.
Customer service skills are important because mechanic must answer and explain problems to clients. Technicians must be Detail oriented because
they have to pay attention to small details during inspection and repairing a vehicle. Mechanics have to be organized to keep work space safe and to
keep track of parts and
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Winston Salem Case Study
Best car repair shops in Winston Salem
Are you looking for car repair shop in Winston Salem? The auto repair industry can be competitive but top shops are busy with excellent and quality
work. Before you consider where to take your vehicle for maintenance and repair, you need to understand difference between two.
Routine maintenance is one part of vehicles owner's manual and model service schedule. Schedule maintenance can be performed at any mechanic
shop. You don't need to take yourvehicle where you bought the vehicle. If your vehicle is out of warranty then it is time to look for reputable car
repair shop.
How to find best car repair shop in Winston Salem?
Customers have higher level of satisfaction with independent shops over dealership
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Accenture Delivery Centers
Accenture Delivery Centers in India
The Accenture Global Delivery Network features robust, rapidly expanding delivery centers in India that provide a comprehensive range of technology
capabilities and Business Process Outsourcing (BPO) solutions. Accenture's workforce in India accounts for more than 40,000 employees. The
Accenture Delivery Centers in India are uniquely positioned to leverage our industry expertise, functional capabilities, alliances and technology to
produce tangible business results that help our clients achieve high performance. Part of a global network with more than 50 such centers, our Delivery
Centers in India benefit from direct access to advanced technologies and specialized capabilities in systems integration, ... Show more content on
Helpwriting.net ...
The Accenture Global Delivery Network is the largest, most diversified network in the world, with an unmatched array of services in systems
integration, technology consulting, application outsourcing, infrastructure outsourcing and BPO. Given that each client represents a distinct set of
needs, delivery experiences and risk requirements, our network enables us to assemble the capabilities, solutions and services required for a fully
tailored response to each business challenge.
Industries served
All major industries, with a specific focus on: Airlines Automotive Chemicals and Natural Resources Communications Consumer Goods and Services
Electronics and High Tech Energy Financial Services Freight and Logistics Government Health and Life Sciences Industrial Equipment Media and
Entertainment Metals and Mining Public Transportation Retail Telecom Travel Utilities
Locations
Mumbai Bangalore Hyderabad Chennai Pune Delhi area
Established
2001 2002 2004 2005 2006 2006
3
Business Process Outsourcing: Custom and Standard Services to Spark High Performance
Business Process Outsourcing (BPO) is quickly emerging as a key success factor for high–performance organizations. Accenture pioneered the BPO
market and continues to lead in the development of innovative new BPO solutions. Accenture works with clients to develop and deliver business
process innovations through outsourcing services that
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A Career As An Automotive Service Technician
As a young man heading towards an exciting and successful career as an automotive service technician, I could be a great asset to your vehicle
service team. Perusing a career within my personal interests will ensure enthusiastic passion to every aspect of a day's work. I intend on entering the
Registered Apprenticeship Program (RAP) for my final year of high school to pursue my goal of a career in automotive service.
My qualifications for this position begin with understanding of tasks involved in daily operations. After many conversations with my half–brother, an
established and successful technician, I've come to gain insight into many of the tasks and standards of workmanship. I also have experience with basic
vehicle maintenance, examining
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Automotive Personal Statement
After doing much research about Community Colleges in the area that have a Automotive program, I am Applying to Chabot College because of the
outstanding reputation and the exceptional reviews that i have read from other recent graduates. Additionally, i am enthusiastic about the Automotive
program that is offered here.
Currently, I am just beginning my journey and ready to dive into the automotive industry. My ultimate goal is to finish the automotive program at chabot
college. Once i have completed my course. My desire is to find a job with a dealership here in the Bay Area. Where i can be a Technician. I am sure
this is the correct career path for me. As i grew up around cars most of my live from my families to friends. I grew up in a family where my dad ,
cousin, friends worked on their cars and they loved what they did and they also did it for a living. My cousin is a graduate from the Bmw Automotive
program at Chabot College. My father works and owns his own shop. Considering my family has similar career paths, i feel like honoring them and
their dedication to helping other entering this field of work because it also runs in my blood and i work on my cars and my friends and i enjoy doing it
and i would love to do this as a career and wake up every day and put my uniform on and go to work with a big smile because my job is something that
i love to do and it's my hobby as well. ... Show more content on Helpwriting.net ...
i have attached my transcript, an essay, and all my letters of recommendation as defined in my admissions packet. I appreciate your time and
consideration and look forward to hearing from you
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Apple’S Vision Statement. Describing The Company’S Vision
Apple's Vision Statement
Describing the company's vision statement is much in detailed to ensuring accomplishments. As an example, Apple mentions in their vision statement
several things one by one a few important parts, such as the importance of innovation, that relates to Apple's fast pace strategy of innovation.
Furthermore, Apple's vision statement identifies clearly the quality or condition in which is an essential to the various products being successful.
Furthermore, the company's products are very much into helping improve actions daily. As an example, the quality of their product's such asiPhone and
iOS make's easier for people to communicate, and access to the Internet. Furthermore, the company vision statement also shows being ... Show more
content on Helpwriting.net ...
Furthermore, some of the attributes make's this vision statement meaningful clear and well in detailed to think deeply about the company's approach to
their future development. Therefore, focuses on innovation are directly related to Apple's fast pace innovation plan of action. Additionally, vision also
emphasizes on quality or condition of being easy to understand which is extremely an important part of the company in approaching the company
products and in terms of design and development. In addition, the vision is complete; including all or nearly all elements and direction of the company.
Therefore, the focus on innovation shows that the company is ready to take on a change to add value of the community.
Provide an explanation for how the company's vision statement is recognized
In explaining how the company wants to move forward is suitable for the organization Apple's vision statement is appropriate and appealing to
stakeholders on both a cognitive and emotional level is that the vision statement capture the attention of customers and makes easier to understand.
Moreover, the vision statement also aims at the decision–making and solving problems by producing excellence products. Furthermore, this has seen
the company gain the state or condition of being liked since most of the customers want to be recognized as the company that is well known for their
ability to provide products to
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Automotive Technician Research Paper
People every day jump in their vehicles and use them to complete their daily task, but what happens when your car won't start or you've wrecked?
This is the reason for automotive technicians to fix what happens to your vehicle, so you don't have to keep buying new cars. I want to find out if
this is the right career for me to follow by looking at the qualities, training requirements, job duties, career special categories, and salaries. First, I
would like to talk about the qualities you need for automotive work. Critical thinking skills is very important because you need to find damaged or
non–working parts and repair them the most cost effective way by using the best known method to finish the job correctly. Being detail–Oriented
requires... Show more content on Helpwriting.net ...
It is important to find any damaged or broken body parts from an accident and repair any defect to the original state it came in from the factory to
help satisfy the customer and it also gives you a better reputation. Restoring the body to perfect condition is crucial because dents and defects can
often easily be seen after the vehicle has been painted because you have to feel the body you cannot just look at it because it's too hard to judge
with your eyes. Sanding the vehicle down is a huge step because it removes flaws in the paint and gives the paint a way to stick to the car. The
preparation to paint the car requires you to tape any part of the vehicle that does not need to be painted, and also wipe the entire car down with
chemicals that removes dirt to insure the paint will stick. Lastly, you can apply primer to the car's it helps show the defects and allows you to fix
them. Then, when everything is fixed you're ready to the paint the car, and finally apply the clear coat to protect and you need to ensure the paint did
not run and check any imperfection that might have occurred during the
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Repair Shops
Introduction Millions of people each day rely on someone else to repair anything that could be wrong with their vehicle. Automotive technicians or
mechanics provide everyday people with their skilled hand in fixing cars. The average person takes their car to a repair shop if anything goes wrong
with it rather than tinkering with it. Repair shops have been around since Ford started mass producing the Model T. The tasks of amechanic are
straightforward with an average salary but plenty of room to grow in the trade. There are hundreds of thousands of job openings coming in the near
future. From entry level mechanic to master technician all it takes is two years of technical college and finding a good shop, the road to master
technician begins. ... Show more content on Helpwriting.net ...
According to an article written by Autorepairadvisors(n.d.) the average working hours per week is fifty or so but can be more towards sixty due to
overtime to finish repairing a car in a timely manner. Working hours can also be less towards forty depending on the place of work. Being an auto
mechanic is an extremely demanding job not just in skill and know–how, but also in the physical aspect of the trade. Some say that as long as the
mechanic can lift 50 pounds or more then that is as much strength that they will need. Which is not wrong, but strength is a lot more important than
that in this industry. According to eHow contributor Thomma Grindstaff"s(n.d.)article Physical Requirements for Auto Mechanics "Auto mechanics
must have sufficient strength in their arms to effectively use hand tools like hammers and wrenches and to make sure that fasteners are properly
secured." The stronger the mechanic the more safe he or she is, because in order to properly and safely handle some tools medium to high
amounts of strength are needed. The working environment of an auto repair shop is only safe if the mechanics keep it clean, spills such as oil or
other fluids need to either be marked for future clean up, or cleaned right away to avoid slipping. Proper safety equipment should also be used
whenever in the garage or around a work area, items such as safety glasses, and gloves should be worn at all times while working. Auto mechanics
must always try their hardest to complete the repair on any given vehicle in a timely fashion. As soon as the mechanic is repairing the vehicle they are
responsible for that vehicle. This meaning that they are responsible that the repair is done correctly and that no damage is done to the vehicle. There
isn't much behind the scenes work that auto mechanics do, because both them and the customer know what exactly they are doing to the
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Case Study: DRB-Hicom Berhad
DRB–Hicom Berhad is a merger between between Heavy Industries Corporation of Malaysia Berhad (HICOM) and Diversified Resources Berhad
(DRB) since year 2000. Hicom started their business in year 1980 to govern the development of the National Car Project, for Diversified Resources
Berhad (DRB), it was the Malaysia's first national motorcycle and trucks developer.
During year 2005, DRB–Hicom was acquired by Etika Strategi Sdn Bhd and it was led by a new management team, eventually the business were
diversified into 3 core sectors which are Automotive, Services, and Property, Asset and Construction.
In the services sector, DRB–Hicom holds government concessions through Alam Flora Sdn Bhd, which is the country's leading solid waste
management company, and PUSPAKOM Sdn Bhd, which is the sole commercial vehicle inspection company in Malaysia. During year 2008, equity...
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DRB–Hicom has adopted and complied with the CG 2012 by observing the specific principles and recommendations on structures and process which
DRB–Hicom should adopt in making good corporate governance in their business dealings (DRB–Hicom, 2010).
DRB–Hicom's mission is to lead in the growth of the Nation in the areas of DRB–HICOM's core business while their vision is to be number 1 and
continuously excel in all that we do (DRB–Hicom,2010). In our opinion, we found that the DRB–Hicom's vision statement contains the superlatives
term such as "excel", this kind of term is not specific enough to provide any direction for the company. Instead they should set their vision more
specifically in order to give a better direction to their employees about where the company is
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Sears Business Case Study : Sears's Retail Business?
Sears had a very long history of high earnings and establishing itself within the U.S market back when it first started, however, Sears' retail business
started to lose traction and experienced a great reduction in profits around the 1980s. Other retailers, like Wal–Mart and K–Mart, were gaining more
customers in the market share leaving Sears with a smaller piece of the pie. Sears tried the installation of adding brands that did not have its name
and an "everyday low price" policy on all of its products to bring back customers (Sharp Paine). Ultimately, these changes failed and Sears was
reporting nearly 50% loss in earnings and the merchandising group to around 60% in losses of earnings. Sears then started to shift its focus to focus
on profits at every single level within the organization, even if that meant letting people go from their jobs. In 1991, Sears revealed a new
compensation system as a response to Sears's competitive pressures to help increase profits in its stores nationwide. Before, auto mechanics were paid
on an hourly wage with expectations of meeting production quotas. But this compensation plan changed with an additional commission component
with the idea that mechanics were now being paid a base salary with a fixed amount of money for meeting production quotas for every hour. This even
applies to auto service advisors who had originally just received a salary, but now commissions and sales quotas were introduced to them as well. This
example
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Automotive Master Mechanic Customs
Introduction Do you love fast cars and trucks? Do you wonder how they work? Have you ever seen a car that blew your mind wanted to have one of
your own. Well, Automotive Mechanic is something you should look into. You'll learn about Cars,Trucks, and Diesels. Automotive customs are forms
of art. Allowing you to design and create a car to your liking. These features can include: drop axles, tinted windows, rims, etc. There are even
customers who have customized their cars enough to add a chandelier. Most if not all features, and modifications are enhancements for the vehicle's
durability, and performance.
In order to be successful and knowledgeable in Automotive Master Mechanic–Customs, one must have a full understanding of what an automotive
master mechanic custom employee is, what their job entails and, what it takes to become one. The main topic, or focus for an automotive master
mechanic custom employee is what the next trend in automotive body styles could be?
Research Question 1: What is a Automotive Master Mechanic? What do they do ? Automotive Master Mechanics work to fixtruck, cars, boats and other
vehicles. They help clients to understand the problem with their vehicle, and in return, fix these problems. In addition, these specialized mechanics are
able to customize and add modifications like; hydraulic lifts, drop axles(Lowriders), ... Show more content on Helpwriting.net ...
They work in brightly lit work spaces. They are at a 5% growth rate, averaging as most careers. Most automotive mechanics are full time, and are
inclined to work evening, weekends, and lots of overtime. In 2014, 739,900 jobs were mechanic positions were in demand . They're rated one of the
highest career in injuries and illness. Working with heavy metals like auto parts and tools means that it is more common for small cuts, sprains, and
bruises. Although they work with computers, they also work with parts and tools that are greasy, maybe even in disagreeable
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Ftscleans Mission Statement
FTSCleans– Home Page
FTSCleans is a trusted and reliable automotive fleet maintenance company serving a large number of customers. Built on the foundation of skilled
workmanship, comprehensive solutions, and transparent pricing, the company was conceptualized based on the passion for filling up the gap that
existed between the customers and high–quality service experience in the Car Cleaning and Auto Detailing industry.
What we do
As a trusted automotive detailing and Fleet Cleaning service provider we have reliable solutions for all your Auto maintenance needs. Our dedicated
Auto improvement professionals are trained to find and assess every type of auto requirement with the necessary expertise to fix it.
Our mission–FTSCleans
At FTSCleans, we are committed to delivering high quality and reliable Auto Detailing and Car Cleaning services to all our clients. We strongly
believe in growing with our ... Show more content on Helpwriting.net ...
We seek constant customer feedback to maintain standards and correct avenues for effectiveness and growth creating customer friendly procedures with
an undivided focus on quality and excellence.
Quality: FTSCleans is committed to providing reliable services to our customers by being proactive in understanding the client's specific car detailing
requirements, working on enhancing employee skills, and maintaining the effectiveness of our systems.
Integrity: We strongly believe in being honest, transparent, reliable, and ethical to all the tasks we execute and in our interactions with the clients.
What makes us Unique?
FTSCleans is a highly customer–centric car cleaning company that offer reliable services, accurate estimates, competitive pricing, and is completely
dependable in terms of scheduled completion of the task, using the latest tools and techniques, materials, guaranteed services and much
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Tata Steel Project
INTRODUCTION
Tata Steel, formerly known as TISCO and Tata Iron and Steel Company Limited, is the world 's sixth largest steel company, with an annual crude steel
capacity of 31 million tonnes. It is the largest private sector steel company in India in terms of domestic production. Ranked 258th on Fortune Global
500, it is based in Jamshedpur, Jharkhand, India. It is part of Tata Group of companies. Tata Steel is also India 's second–largest and second–most
profitable company in private sector with consolidated revenues of Rs 1,32,110 crore and net profit of over Rs 12,350 crore during the year ended
March 31, 2008. Backed by 100 glorious years of experience in steel making, Tata Steel is among the top ten steel producers in the world ... Show more
content on Helpwriting.net ...
In 1973, the Steel Authority of India Ltd. (SAIL) was created as a holding company to oversee most of India 's iron and steel production.
COMPANY PROFILE
Established in 1907, it is the first integrated steel plant in Asia and is now the world`s second most geographically diversified steel producer and a
Fortune 500 Company. Its main plant is located in Jamshedpur, Jharkhand, with its recent acquisitions; the company has become a multinational
with operations in various countries. The Jamshedpur plant contains the DCS supplied by Honeywell. The registered office of Tata Steel is in
Mumbai. The company was also recognized as the world 's best steel producer by World Steel Dynamics in 2005. The company is listed on
Bombay Stock Exchange and National Stock Exchange of India, and employs about 82,700 people (as of 2007). Tata Steel has a balanced global
presence in over 50 developed European and fast growing Asian markets, with manufacturing units in 26 countries. It was the vision of the founder;
Jamsetji Nusserwanji Tata., that on 27th February, 1908, the first stake was driven into the soil of Sakchi. His vision helped Tata Steel overcome
several periods of adversity and strive to improve against all odds. Tata Steel`s Jamshedpur (India) Works has a crude steel production capacity of 6.8
MTPA which is slated to increase to 10 MTPA by 2010. The Company also has proposed three Greenfield steel projects in the
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Auto Mechanic History
It's quite surprising that the auto mechanic business has been around for over a 100 years and is still managing to pump its pistons and roll out freshly
repaired cars ("The History" Intro), but that wouldn't be possible without the creation of the automobile in the first place and as such, the history of the
automobile is just as important as the history of the auto mechanic business.
Although Leonardo was, in a sense, one of the first to create a vehicle that doesn't require a horse, a lot of his crazy, but yet genius, ideas never
gained enough traction to go past his workshop; so in a strange actuality there really was no specific first automobile......at least legally ("Who" Text
Body). Despite that, there were at least some pioneers for ... Show more content on Helpwriting.net ...
What doesn't change between these specializations are the responsibilities, which include: checking and diagnosing the status of vehicles, replacing
worn or broken parts and testing car/parts after being replaced, provide details and advice to clients ("Automotive Service Technicians" What
Automotive). Typically mechanics many work full time on a standard 40–hour week, some working over 40 hours if its a really busy shop,
("Automotive Service Mechanic" Intro Text) and, in this line of work, especially, overtime is common considering the dynamism and physical work
required to get the job done ("Automotive Service Technicians" Work Environment). Unfortunately due to the rough, hands–on, electrical and physical
aspect of the career, it has one of the highest injury rates in the occupational world ("Automotive Service Technicians" Work Environment). By 2011 If
you are looking for places to work least 31% of mechanics in the US work with automotive dealers while 27% work in Automotive mechanical and
electrical repair and maintenance shops ("Automotive Service Technicians" Work Environment).
Add up 31%, 27%, and the rest, and you will get a total of 749,900 mechanics employed as of 2016 ("Automotive Service Technicians" Summary) and
that
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Taking A Look At Eaton Corporation
Eaton Corporation is a company that mainly act as a prospector while responding to uncertainty. Prospectors focus on developing new products or
services and in seeking out new markets, rather than waiting for things to happen. Eaton had created many different types of products to satisfy
consumers' needs and wants. Eaton's corporation is divided in two electrical and industrial sectors which in turn are subdivided into four Electrical
Products & Electrical Systems and Services, Hydraulics, Aerospace, and Vehicle Segments.
As expressed in its corporate quality policy "It is the policy of the company to provide products and services that meet or exceed customer expectations
and satisfy them by anticipating their needs and requirements." In the ... Show more content on Helpwriting.net ...
The Eaton Business System (EBS) is how they operate at Eaton; it is how they manage their company in a common way. They believe that
reinforcement their leadership in this market is the key element of their corporate strategy. In order to strengthen their competitive advantage, Eaton
Business System includes a standard set of processes that they use to manage their company within these areas: Planning, Growth, Operational
Excellence, Functional Excellence, Assessment, and Learning. The base of the Eaton Business System is a unique vision and mission, which is
founded on their belief in standard processes and a teachable point of view which in turn ensures that we transfer best practices and key learning across
the organization and it encourages continuous improvement. They use as a memorable phrase "Uniting the power of many into the Power of One"
that's the Eaton Business
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Career Essay
Automotive Service
Technicians And Mechanics Career Essay
Iven Garcia
GUST 1270
Professor Adams
30 November 2009
The career that I have literally chosen is the automotive service technician and mechanics career. The reason why I chose this career it's because...
Well actually I have plenty and many reasons to choose from because I am very passionate about this career and I have lived through it my entire life.
One reason is that Auto Mechanics is because to me it's an interesting field to me. I decided to explore the topic a little more to get a better
understanding of what it would take to become a successful automotive technician . I have lived through the auto mechanics field pretty much all
through my life. Well... Show more content on Helpwriting.net ...
The field of auto mechanics reveals a pretty long history. Specialized schooling education and a strong career objectives for anyone that would like to
choose this field as a career. There are certain types requirements or abilities that you supposed or have to get or have in order to become an auto
mechanic technician. A student can get the basics ofautomobile repair by taking a vocational class in high their high school time. The course is not
really considered training but it gives you a basic information and knowledge of what an actual auto mechanic does. To be considered and known as
a qualified auto mechanic technician you will have to complete and finish training at a post secondary school or a community college. Many post
secondary schools for graduates have six months to one year of strong , helpful needed intense training. The community college most of the time
offers an associate degree for this field and it most of the time takes about two years to complete the coursework and other things necessary. With this
kind of type of training you are getting the most up to date training that you will indeed need when you are using with computer systems to detect
problems with cars, like for example electrical problems that you can not fix your self without the help of an electronic computer. Another form of
training involves you with working as an
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At Tires Research Paper
Tires are an important component to your vehicle. Without good tires, there are many things that can go wrong. Here at Tires by Kayuco, we want to
help you avoid any of these issues. We do so by educating our customers, and providing the best service possible.
When you come into Tires by Kayuco, you can rest assured that there will be an ASE certified tech on duty. ASE certified means that the technician
was certified by The National Institute for Automotive Service Excellence. At Tires by Kayuco we want only the best working on yourvehicle, that's
why we insist on having an ASE certified tech on duty at all times.
We understand that budget plays an important role in most households. This may prevent you from getting new tires when you
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An Automotive Technici Running Diagnostics And Testing...
As an automotive technician, it is your duty to diagnose and fix mechanical issues with vehicles. This most often concerns mechanical components, but
due to the advancement of technology in modern cars,more electrical knowledge is necessary. These are the responsibilities of an automotive
technician: Running diagnostics and testing parts to identify the source of automotive mechanical problems. Completing preventative maintenance on
vehicles including tire rotations, oil changes, filter replacement, and other pertinent repair.Providing advice to customers on how to improve their care
care.Following any state laws regarding emissions, and reassemble parts. Using warranties , replacement part, and personal experience to keep cost to a
minimum. Providing and writing a general estimate to customers. Using customer satisfaction kills to establish a trusting relationship with
clients.Maintaining a steady supply of parts by keeping inventory and ordering as necessary.Working with other mechanics to help diagnose problems
and decide the best course of action.Being familiar with any and all tools necessary for repairs, including power tools.Following rigorous checklists to
ensure that every aspect of the car receives an inspection.Talking continued education classes to further mechanical knowledge on late–model
vehicles.Learning how to do repairs on electric, hybrid, diesel, and gasoline–powered automobiles.If required, taking phone calls for appointments, as
well
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Statement of Purpose to Pursue my Masters' in Masters in...
"A dream acted upon by confidence becomes an ambition and that when followed with determination defines the purpose of existence in its entirety" It
is with a sincere sense of gratitude towards the opportunity given to me, I pen down this statement. Education not only expands the horizons of one's
knowledge but also simultaneously implants an insatiable desire to acquire more and more knowledge. Knowledge is that which can enhance the
strength of mind and there by expand the intellect of man. It is that which can transcend the limits of the time and take mankind beyond those limits to
the timeless eternity. The knowledge, which science andtechnology had provided for the mankind has always fascinated me and had left an indelible
impression on my mind to envisage my goals and aims ahead.
Goals and Aspirations To pursue higher education in Masters in Automotive by doing my masters in an esteemed university, and thereby make a mark
in the field of Automobile.My aspiration is to acquire the wisdom from the knowledge and thereby give it back to the scientific community in specific
and mankind in general in the long run.
Academic Background My years in school, apart from providing a strong foundation in Math and Basic Sciences, also enabled me to develop my
overall personality. I have participated in various annual training camps of NCC (National Cadet Corps) arranged by our school. I was also appointed
as monitor of the class. Being an avid
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Case Study Of Bosch
Bosch, the successful leading supplier, technology and service worldwide company, together with its 350 subsidiaries and affiliates, not only the fact
that Bosch is a giant operation , but also, the largest supplier automotive components, operating over 260 manufacturing locations and located in more
than 150 countries in Europe, Asia, North America, Africa and Middle East. The business divisions of Bosch can be divided into four business sectors:
Mobility solution, Consumer goods, Industrial technology, and energy and building technology. The success of Bosch is undoubtedly attributable in
great part to its global presence. The company mainly focuses on innovation, invention and development of the products and technologies, as its slogan
"Invented for life". My internship took place in Thailand, at Bosch Automotive. I was working in the Chassis Systems Control department for Sales
Original Equipments (CC/SOE1) as a sales coordinator responsible for ASEAN and Australia market, my task and responsibility are quotation and
agreement letter preparation, Price management (creation/change) in ACCPAC–system, Sales forecast planning support, General admin support,
Presentation preparation for management/customers/etc and Powered Two Wheeler (PTW) and Chassis Systems... Show more content on
Helpwriting.net ...
In particularly Bosch emphasizes three core area of marketing on Strategy, Communication and Price management similar to elsewhere, and these core
is subject directly to the market and customers. In fact, the most successful tactics for Bosch automotive business in Thailand are communication,
political consulting and product localization. Marketing function here is only for branding, to distribute and release the information of product profile
and innovation to the press, Bosch typically has a strong demand for its goods and product and now trying to approach ASEAN
... Get more on HelpWriting.net ...
Toyota Cost Leadership Strategy
There are many different organization that uses cost leadership, differentiation and innoviation strategy to achieve an operational excellence but before
listing them and explaining how they use them to achieve operational excellence it is important that we explain these different strategies.
–cost leadership strategies –this is a strategy that was developed by mihael porter which describes a way to establish the competitive advantage. This
is a strategy used by firms to achieve lower cost of operation in the industry which is often driven by company efficiency, size ,scale , scope and
cumulative experience. Cost leadership also exploit scale of production and produce highly standardized product using high technology
–Differentiation strategy– this is a strategy used by firms that offers unique attributes that are valued by customers and that customers perceive to be
different and better than other competitive product. More over ... Show more content on Helpwriting.net ...
Cost leadership strategy– Toyota uses cost leadership strategy to drive it cost lower through the just in time (JIT) manufacturing method which they
also refer to as Toyota Production System which is abbreviated an TPS. This strategy addresses cost leadership strategy by mianimizing waste ,
inventory cost, and respond time. With this the business achieves maximum business efficiency.
Differentiation – Toyota is the largest auto maker in the world and the key reason for the companies success is as a result of their differentiation
strategy this includes introduction of a highly efficient manufacturing model to increase the performance of its vechiles and offer offer their customers
with increased value. Another differentiation strategy is the fact that the company was able to produce vehicles for many different market segment and
price
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Automotive Technician Needing Computer Based Training
Like nearly every other professional today, automotive technicians need to be comfortable with computer–based equipment. Cars are more
computerized than ever before. It takes more than just mechanical know–how and the turning of a wrench to become a certified automotive technician.
Experienced technicians can work anywhere in the country along with the right mindset and attitude. Irrefutably the more educated you are, the better
your opportunities are to find employment. You will also learn that most of what you need to know will be from doing hands on work, like working
in the shop, or watching others do it hands on. As with everything, it starts with a high school diploma. If you do not have at least a... Show more
content on Helpwriting.net ...
As with any other job, this one changes with time and technology. Some people can get jobs 2 days after receiving their diploma; some take longer
to find one. If you cannot find a job, try going back to the college you attended to see if they have any leads, some people have also said that they do
not help but it definitely does not hurt to try. (Satterfield) This field takes a special person. Every driver has been through it at least one time in their
life; the engine that will not crank start, the check engine light that keeps flashing at you every time you start your car, there is the dead battery, brakes
that just don't apply or they make a high pitched squeal. These are unavoidable moments for anyone that owns a machine that house and engine.
Technicians deal with these instants every day, and this is what makes them extraordinary. Although technicians do not go to school for their English or
their ability to speak and interact with customers, they need to be very good at both. Everyday technicians will speak with customers, so the techs
need to come across as professional and smart. Techs also need to know how to comfort the customers to make them feel like they and their vehicle are
in good hands. (Automotive Service Technicians and Mechanics) Technicians also need to have faith in their tools and know that they will perform at
their full potential. If one is not, then the technician needs to figure out
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Puente Hills Toyota Background
Puente Hills Toyota
Background and History
Hitchcock Automotive Services owns Puente Hills Toyota (PHT), which is a privately held company. In addition to, Hitchcock Automotive Services
owning Puente Hills Toyota, they also own two other Toyota dealerships, a Volkswagen, Ford, Hyundai, and BMW dealership, all located in
California. Puente Hills Toyota was a large Toyota dealership with about $85 million in annualsales. PHT employs around 145 employees and was
awarded several excellent performance awards, including the Toyota's President Award for overall excellence for the past 13 years (Merchant & Van
der Stede, 2012). The dealership's organizational structure was similar to those of others within the industry, other than they combined the new and
used vehicle sales department. This organizational structure worked with Hitchcock Automotive Service's philosophy of keeping manufacturers and
customers happy. (Merchant & Van der Stede, 2012)
Performance Measurement and Incentive Systems PHT has a very competitive performance measurement and incentive system. They make sure their
employees are well compensated for their hard work and dedication to the company. PHT has a performance and incentive program that is based on
the CSI an ESI. Even though, not well defined, employees who perform well based on the CSI and ESI are entitled to semi–monthly and monthly
bonuses. All of the bonuses offered are formula based, for example, the sales representative and the assistant
... Get more on HelpWriting.net ...
Automotive Technician Essay
What do they do: Service technicians maintain, inspect, and repair small pickups and cars. Automotive technicians have duties to complete on the
vehicle. Most technicians identify problems by diagnosing the car or truck by eye or by the diagnostic port located in the vehicle. The next big thing
a mechanic would have to do is to check the part for its functionality. If it is not functioning they then have to come up with a plan to fix it. Most if not
all mechanics/technicians do is perform standard check. Example tires, brakes, and wheels. Technicians also must be capable of explain the problem to
the client.
How to become one: To become an automotive technician you need an education many employers will require that you go to an institute even if you
go to a vocational school. Even if you do go to a school you'll still get onsite training. Many auto mechanics must have licenses, registrations, and
certifications to become a technician. For example many auto mechanics are ASE certified (Automotive service Excellence). This will be a key
certification to become a technician and be successful. Auto mechanics also must have certain qualities. Examples customer service skills, detail
oriented, dexterity, mechanical skills, organization skills, physical strength, trouble shooting skills.... Show more content on Helpwriting.net ...
One environment is working at the dealers and that made up 30% of the jobs held by mechanics in the U.S. Many mechanics work for someone like
"pep boys". For example in 2014 1 out of 10 mechanics were self–employed. A mechanic will stand for the majority of the day and most if not all
technicians' work in a well ventilated and well–lit auto shop. Being a mechanic usually is a full time job most mechanics work evening or weekends
and many mechanics work overtime. Injury rates for mechanics are very high and that's due to working with large heavy parts
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An Internal Environment Study Of Autonation Inc.
An Internal Environment Study of Autonation Inc
"I, Shweta, do hereby declare that the report is my individual effort and that no part of the report is copied from published/unpublished sources without
proper citation"
Submitted by :
Shweta
PGP30171
Section C
Table of Contents
I.Executive Summary
1.Introduction
2.Mission and Vision of the company
3.Value System
4.Management Structure
5.Human Resource
6.Brand Image and Brand Equity
7.Performance of the Enterprise
Executive Summary
"If I had asked people what they wanted, they would have said faster horses," this statement, made by Henry Ford centuries ago still fits appropriately
for automobiles as well as automotive retailing industry in general terms. The global automotive retail market is all the more challenging and
developing at a pace never seen and experienced before.
AUTONATION, INC is one of the major players of automotive retail industry in the USA. It operates in an industry which is, as already mentioned,
highly competitive. Other players are Lithia (LAD), Penske (PAG), Sonic (SAH), and Group 1 (GPI) that are well capitalized having extensive
experience in the retail management, strong facilities and locations for retail.
According to CNW Marketing Research, Inc., the total number of U.S. franchised automotive dealerships was approximately 15,900 at the end of each
of 2013 and 2012, and the total number of U.S. independent used vehicle dealers was
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Tesla Motors Advantages And Disadvantages
Tesla Motors, Inc. (Tesla) is a company based in Palo Alto, California, which manufactures, designs, and develops energy solutions, electric vehicles
and powertrain components. Due to their non–traditional marketing techniques Tesla maintains an advantage in the marketplace, which offers a
unique customer experience. With innovative creations such as, Solar Roofs and Powerball a home battery, Tesla offers exclusive selling points.
Their electric vehicles are fast and energy efficient, which appeals to younger, environmentally conscious consumers. Recently, Tesla introduced the
Model 3 vehicle, which bears a much lower price tag of $35,000 for the mass market, compared to the Model S or Model X, with a base price of
$74,500 and $79,500 respectively. The company's vehicles offer ranges that are almost double the range of any other commercially available electric
vehicle. Furthermore, the use of a single electric powertrain enables the company to create a lighter, and energy efficient vehicle that is mechanically
simpler than currently available hybrid or internal combustion engine vehicles (MarketLine, 2017).
Tesla's Gigafactory, which opened in June 2014, produces lithium–ion batteries. "The factory's planned annual battery production capacity is 35
gigawatt–hours (GWh), with one GWh being the equivalent of generating (or consuming) 1 billion watts for one hour." Presently, products and services
utilizing lithium–ion batteries, maintains 16.8% segmentation for
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Introduction of Pakistan State Oil
INTRODUCTION
Pakistan State Oil (PSO) is the oil market leader in Pakistan enjoying over 78.2% share of Black Oil market and 54.3% share of White Oil market. It
is engaged in import, storage, distribution and marketing of various POL products, including Mogas, Diesel, Fuel Oil, Jet Fuel, Kerosene, LPG, CNG
and petro–chemicals. This blue chip company, the winner of "Karachi Stock Exchange Top Companies Award" and a member of World Economic
Forum, has been a popular topic of case studies in Pakistan and abroad based on its radical corporate turnaround over the last few years.
PSO is the market chief in Pakistan's energy sector. The company has the largest network of retail outlets to serve the automotive sector and is the
major fuel ... Show more content on Helpwriting.net ...
Soon after that, on 3rd June 1974, Petroleum Storage Development Corporation (PSDC) came into existence. PSDC was then renamed as State Oil
Company Limited (SOCL) on August 23rd 1976. Following that, the ESSO undertakings were purchased on 15th September 1976 and control was
vested in SOCL. The end of that year (30th December 1976) saw the merger of the Premier Oil Company Limited and State Oil Company Limited,
giving way to Pakistan state Oil (PSO).
After PSO's inception, the corporate culture underwent a comprehensive renewal program which was fully implemented in 2004. This program over
the years included the revamping of the organizational architecture, rationalization of staff, employee empowerment and transparency in decision
making through cross functional teams. This new corporate renewal program has divided the company's major operations into independent activities
supported by legal, financial, informative and other services. In order to reinforce and monitor this structural change, related check and balances have
been established by incorporating monitoring and control systems.
Human Resource Development became one of the main priorities on the company's agenda under this corporate reform.
It is due to this effective implementation of corporate reform and consistent application of the best industrial practices and business development
... Get more on HelpWriting.net ...
Achieving World Class Business Performance Essay examples
Achieving world class business performance is a major challenge in today's society. Manufacturing companies continue to face increased competition
and globalization from its competitors. (1, p. 148). The automotive industry is one of the most volatile manufacturing industries that we have, which
was evident in the 2008 – 2010 automotive industry crisis. (2) This global financial downturn served notice to the American automotive manufactures
to raise the bar, in order to achieve word class business performance. General Motors, one of the country's largest automotive manufactures, had to
receive a government bailout to survive. During this time many with the corporation asked themselves, if we were a world class business, would we
be facing ... Show more content on Helpwriting.net ...
Using the research and design, the engineering, and a full replication of operational approaches globally, General Motors was able to design a small
car that not only appealed to local markets, but the global markets as well. GM produces the Cruze, in Japan and the United States with sales upwards
of 1 million units.
General Motors manufacturing operations are lean and flexible. First, Lordstown is a lean manufacturer because reduction of waste and non–value
added activities are continuously driven. We also are dedicated to producing quality in–process and not allowing defective parts to continue throughout
the process, which drives down cost. (1, p. 116) This is evident in the quality department, which has a series of quality gates that check the vehicle
throughout the process. Secondly, General Motors is a flexible manufacturing operation, because of its ability to utilize human assemblers, who are
very flexible, adapt easily and have fewer costly breakdowns. (1, p. 167) This is evident in our Paint Shop, which utilizes 40 plus robots and 85
people, to seal, prime, and paint the vehicles. General Motors must continue to embrace the lean and flexible manufacturing operations, in order to
attempt to become an agile manufacturer, whose aim is quite simple – to put your enterprises way out in front of, our primary competitors.(5)
In order, to achieve World Class Performance, General Motors needs to embrace and implement its GMS
... Get more on HelpWriting.net ...
Auto Mechanics
Auto Mechanic Most of my spare time is spent looking at anything and everything involving cars so it stood to reason that I would be interested in
learning how they work. The following pages will describe what I've learned while doing the necessary reading. The responsibilities and specific
work of this occupation is, using computers to identify problems, test parts and systems to make sure they work correctly, follow lists to ensure all
parts are examined, perform basic maintenance, including changing oil, checking fluid levels, and tires, explain the problems and repairs to
clients(Automotive Service Technology2). Auto Mechanics work full time and even include the weekends. However, depending on position and
skills you could make your own schedule. A career in this field would affect my family life in many ways. The first way would obviously be the
schedule. The second is in the knowledge I would gain. My education in automotive repair could be used to help my family and friends and possibly
save them money. My family life could also be affected by financial rewards. College graduates start at $20,050, but after gaining experience it jumps
to $61,360. After... Show more content on Helpwriting.net ...
It would be my responsibility to diagnose the issues with a customer's vehicle and repair it for them. The education that is required for this career
path is 2 years worth of classes at full time. This would allow me to enter the workforce quicker, thereby earning experience quicker and increasing
the money made yearly. A lot of my time is spent playing video games about cars and racing, the pages that I follow on social media are almost
exclusively about cars so it's safe to say that my interest in vehicles is intact. However, I would like to get some hands–on experience before officially
deciding whether or not this is a career to
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Case Study : Jaguar Land Rover
Jaguar Land Rover ("JLR") is a multinational manufacturer of automobiles with complex history and had struggled in producing quality products in
the past (some would argue the struggle continues). The original design of the flagship automobile was done in 1947 for the Rover Company, which
was taken over by British Leyland Motor Corporation and was incorporated as Land Rover in 1978. In 2002, Ford Motor Company united Jaguar and
Land Rover under one entity, which is today owned by Tata Motors. The company manufactures automobiles ranging from super–charged sports
coupes to very capable off–road vehicles including military grade models for British and Australian army.
Southwest Airlines ("SW") is an airline that has focused on customer service. SW was selected because of the process it has in place for training its
employees and support for its customers. The process in place for hiring and training its employees is one of the most important aspects of SW's
success. Operating since 1971, SW is a bit of a newcomer to the airline industry with their headquarters in Dallas, Texas. SW operates about 3,900
flights per day with employing more than 49,000 employees. SW operates flights within the United States and Mexico.
Problem Statement
Topic Selected
The text defines total quality management ("TQM") as end to end organizational focus on quality of products and services, from suppliers to
customers. Companies engaged in TQM are dedicated to provide excellence in all aspects of
... Get more on HelpWriting.net ...
Automotive Mechanics: Automotive Body and Repairmen Essay
An auto mechanics job is to work on automobiles, A.K.A, vehicles/cars. It is a very important job because; if we didn't have auto mechanics many
peoples' cars wouldn't work correctly. Automotive mechanics can be a boy or a girl, and they can work on almost any type of vehicle if they have
the right qualifications. Some auto mechanics; like my grandfather, can work on many types of automobiles such as four wheelers, cars, SUV's,
trucks, and sometimes big rigs. Fixing big rigs is not the job of an auto mechanic it is often the job of a diesel mechanic but, some auto mechanics can
and do work of big rigs. Automotive mechanics of all kinds are very important in our society today.
Automotive body and repairmen have to repair and refinish ... Show more content on Helpwriting.net ...
Usually Automotive Mechanics do not have uniforms however they do have protective suits for when they are working with something dangerous.
Protective suits are standard attire in an automotive work shop ("Automobile Service"). Before a mechanic can work in such demanding environments,
he/she must complete specific education requirements.
To become an Automotive Technicians it is required that they complete high school and receive a diploma ("Automotive Body").They may also
obtain a GED or General Education Diploma. Sometimes in higher fields they are required to go to a vocational school and pass high school before
they will be hired. In other circumstances it is required that they attend a community college before they will be hired and in other circumstances their
chance of being hired is more likely if they have former training in being an Automotive Technician. Although not required certification in the field will
result in higher pay and possibly a promotion. In other circumstances it is required to have certification in the field to even be hired and after the fact
of being hired certification can help the technician to be promoted ("Automotive Body").
At lowest an Automotive Mechanic can expect around $24,840 per year as an annual salary. The average salary is $40,980 per year which is pretty
decent. At most a technician will make $61,210 or more
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Hitchcock Automotive 's Organizational Structure Essay
Hitchcock Automotive Services owns Puente Hills Toyota, which is a privately held company. In addition, Hitchcock Automotive Services owning
Puente Hills Toyota, they also own two other Toyota dealerships, a Volkswagen, Ford, Hyundai, and BMW dealership, all located in California. Puente
Hills Toyota (PHT) was a large Toyota dealership with about $85 million in annualsales. PHT has 145 employees and was awarded several excellent
performance awards, along with the Toyota's President Award for overall excellence for the past 13 years (Merchant & Van der Stede, 2012). The
dealership's organizational structure was similar to those of others within the industry, other than they combined the new and used vehicle sales
department. This organizational structure worked with Hitchcock Automotive Service's philosophy as keeping manufacturers and customers happy.
(Merchant & Van der Stede, 2012)
Performance Measurement and Incentive Systems PHT has a very competitive performance measurement and incentive system. They make sure their
employees are well compensated for their hard work and dedication to the company. PHT has a performance and incentive program that is based on
the CSI an ESI. Even though, not well defined, employees who perform well based on the CSI and ESI are entitled to semi–monthly and monthly
bonuses. All of the bonuses offered are formula based, for example, the sales representative and the assistance sales manager earn 20% and 7% of the
gross profit for
... Get more on HelpWriting.net ...
A Brief Note On The Automobile Parts Of Napa Auto Parts Essay
Napa Auto Parts National Automotive Parts Association or NAPA Auto Parts as it is commonly called was founded in 1925 by Carlyle Fraser. The
company has over 2600 ventures around the world including the United States, Canada, Mexico, Australia and New Zealand. The company employs
over 39,000 people. As told by (Tire Business, 2013) Napa's earning increased by 8.2 percent in 2013, it earned a whopping 14.1 billion dollars.
AutoZone
AutoZone was founded in 1979 and was originally called Auto Shack. It is an international corporation with locations in the United States, Mexico and
Brazil. According to (Stambaugh, 1994) AutoZone's marketing strategy is to offer low prices and provide their customers with top quality service.
AutoZone offers their customers the ability to purchase parts directly from manufactures. This is unique in the fact that other companies don't allow
their customers the freedom so because it cuts into the profit of the middleman (the retail company).
Management Selection
Effective employment selection is a key component to the success of an organization, especially in the role of management. Three criteria that both of
NAPA and AutoZone use to select management personnel are;customer service savviness, top performance salesmanship and integrity. Simply
providing good customer service is not good enough; companies must learn to master the art of customer service excellence. Managers must be able to
portray to their employees a mindset that
... Get more on HelpWriting.net ...
Becoming An Automotive Technician
One who may want a job as an automotive technician may ask, "What is the process?", "How can i be a master tech?", and once they find out this
information they will know exactly why they want to be ASE certified. To become ASE certified you must first obtain a few years experience in
the field, 2 to be exact. After 2 years experience working in the automotive field you can register for the ASE test online. The ASE test will be taken
at a testing site and you will receive your grades immediately after you finish. If you have passed, you will receive the Blue Seal of Excellence; which
happens to be nationally recognized! The ASE has not only been around since 1972 they have been changing the auto industry into a safer and more
consumer friendly
... Get more on HelpWriting.net ...
My High School Science Projects
Machines are on a fast paced evolutionary track that renders them indispensable to the progress of mankind. One such machine that has made great
strides in the last century is the automobile. Mobility has always been my area of fascination; the working of a simple bicycle to the advanced
Formula One car has always made me curious.
During my high school studies I was a student of science and mathematics, both these subjects helped me in unraveling the mysteries of nature by
better understanding principles that govern its working. I have participated in several school and inter school science projects, one such project that
left lasting impression was that of a study on gear mechanism used in various tools, fascinated by the same I was on self–propelled path of discovery. I
am driven by asking the questions: why? and how? and this curiosity developed into a passion for machines as a whole and led me to do an
undergraduate program in Mechanical Engineering from PVG'S College of Engineering and Technology under the prestigious University of Pune, a
leading academic institution in the automotive hub of India, Pune.
The four year course exposed me to many fascinating subjects, my interest evolved as I explored subjects like Manufacturing Process, Theory of
Machines, Metallurgy, Fluid Mechanics, Machine Design, Power Transmission System, IC engines etc. I have tried to be in tune with the latest
Mechanical technologies by attending courses offered by automotive industry itself,
... Get more on HelpWriting.net ...

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Case Study Of Birlasoft

  • 1. Case Study Of Birlasoft Birlasoft is a part of the 150 year old, multi–billion dollar CK Birla Group. It was founded in 1995 and is a global IT Services provider. It acquires a total of 4000 employees across the world & has best–in–class delivery centers in China & India. The company deploys a collection of innovative solutions and service architectures across the Financial Services, Insurance and Manufacturing industries and the global Banking . As economies develop and gain much–needed experience & expertise in managing global sourcing arrangements, quality of IT solutions & services mature at a rapid pace as well. In a bid to match the growing needs, service providers are noticing that: Consulting & outsourcing are emerging as powerful business tools that lend versatility, flexibility and cost savings Financial savings, technical abilities, quick deployment and market agility are becoming essential, driving governments, institutions and organizations towards client–vendor partnerships while concentrating in–house resources on core business activities Successfully adapting to changing trends and challenges, Birlasoft is counted amongst the ... Show more content on Helpwriting.net ... Birlasoft's recommendation to the client is always based solely on their requirements and objectives, and ensures the best total cost of ownership. Birlasoft has both marketing and technical alliances. We jointly develop, sell and deliver business solutions that leverage Birlasoft's industrial, functional and technical expertise, Birlasoft's global delivery model, and the alliance partner's technology and services. This is done through training, engagement with the partner's technical support and development teams and by creating focussed tools and methodologies at Birlasoft's Centers of ... Get more on HelpWriting.net ...
  • 2. Risk Analysis Of The Amara Raja Group Contents Introduction:2 Revenue generating sectors:2 Telecom:2 Automobile:3 IT and ITes:3 New Ventures:3 Competitive Advantages3 Battery Industry3 Automotive batteries3 The OE space4 The aftermarket space:4 Industrial batteries4 Risk Analysis:5 Business growth risk:5 Raw material prices could increase:5 Currency volatility could affect its margins:5 Market share risk:5 Profitability risk :5 Liquidity risk:6 Valuation of the company6 Key Assumptions:6 FCFF :6 WACC:7 Terminal Growth Rate:7 DCF7 Conclusion7
  • 3. Introduction: The Amara Raja Group is an Indian Conglomerate Company based in Hitec city, Hyderabad. The Amara Raja Group is best known for its automotive battery brand "Amaron" which is the second largest selling ... Show more content on Helpwriting.net ... The on–going slowdown in the OEM business in automotive and UPS sectors is expected to work as a boon as it will help the company in maintaining its market share in the aftermarket sectors. Since the company is spending major portion of its capex in expansion of existing facilities as a result there is a threat of losing out to aggressive competitors. Profitability risk : Inflation could affect the company's profitability. Continuous Improvement (CI) and Lean Management programmes have strengthened its return on investment. This enabled the Company to reduce wastage, power consumption and improve productivity, product quality. Liquidity risk: Capacity expansions could stretch liquidity. The company was zero–debt until March 31, 2013, a result of robust cash flows and prudent fund management. The company enjoys significant working capital limits, which remain largely unutilised.But according to the concall scripts it was found that the company is planning for capital expenditure of Rs 550,600 and 300 crores respectively in next three years mainly for capacity expansion. Valuation of the company Key Assumptions: Sales were forecasted based on regression with ... Get more on HelpWriting.net ...
  • 4. Xpresso Xpresso Lube's Service Package Supporting Facility Facilitating Goods Information Explicit Services Implicit Services Xpresso Lube's Distinctive Service Characteristics * Intangibility * Perishability * Heterogeneity * Simultaneity* Customer Participation in the Service Process Xpresso Lube's Service Classification * Nature of the service act * Relationship with customers * Customization and judgement * Nature of demand and supply * Method of service delivery Xpresso Lubes service package * Core–Oil Change ("Quick oil/ Lube") * Additional–cost & time, Large & equipped waiting room, coffee bar, Transportation Distinctive characteristics of a service firm ... Show more content on Helpwriting.net ... This would cost additional money for set–up. Chosen Alternative Charlie's concept to merge espresso and oil changes is an innovative idea. He has combined two things he likes to do. However, he needs to include his other passion, the coffee plantation. By utilizing a product that he produces himself he will increase his profit margin. Development of Plan Action NeededAction ByTimeline Research guidelines for exporting out of Costa RicaXpresso Lube Secretary1 Week Research Import regulationsXpresso Lube Secretary1 Week Open feed backCharlie Green, Financial Advisor, Secretary 2 weeks Choose a plan to Import/ Export CoffeeCharlie Green 1 Week Test the planAll employee's6 Months Approval of the PlanCharlie Green4 Weeks Alternative
  • 5. In the event that Importing/Exporting his own coffee from his plantation is too costly, Charlie could continue purchasing his coffee from his current supplier and promote his coffee plantation to the supplier he already gets his coffee from. This may increase business for the plantation and in the long run still provide revenue for both businesses. References Fitzsimmons, James A. & Fitzsimmons, Mona J. (2008). Service Management Operations, Strategy, Information Technology. New York: Mc ... Get more on HelpWriting.net ...
  • 6. Career Of A Automotive Technician Career College Research Paper I would like to be an automotive technician. Automotive technicians inspect, maintain, and repair vehicles. I chose this this career because I have worked on cars since I was young. Not many people want to be an automotive technician. As a result, there are more jobs available than there are qualified technician. Most automotive technicians work in good environments. Automotive technicians work in a well ventilated and lit repair shops or some will work in the pits at a racetrack but, these locations can be very Tumultuous. I hope to be working in the pits. Technicians work full time hours and overtime is common. Technicians can work in many urban areas, including dealerships, and independent shops. Automotive technicians must first, show up a few minutes early. In these ten minutes or so, they should unlock their toolbox, clean their work bay and tools, and check their emails if necessary. Then they should open up the shop, and work on any unfinished projects. Throughout the day, more work may show up. Depending on the severity of the work, it should either be set aside until there is time or should be done immediately to get the vehicle back to the customer. Another job of a technician is to explain the problem, the work to be done, and the cost to the customer. Customers could easily overreact over a problem that, to the technician, seem simple. It is the technician's job to help the customer understand the simplicity of ... Get more on HelpWriting.net ...
  • 7. Essay On Automotive Mechanic Do you love fast cars and trucks? Do you wonder how they work? Have you ever seen a Car that blew your mind wanted to have one of your own. Well Automotive Mechanic is something you should look into. You'll learn about Cars,Trucks, Diesels In order to be successful and knowledgeable Automotive Master Mechanic–Customs one must have a full understanding of What is an automotive master mechanic? And, What do the do?, How do you become one? and, What are the future trends for automotive body styles? Can you make this a little longer? Maybe talk about how its a form of arT? Research Question 1: What is a Automotive Master Mechanic? What do they do ? Automotive Master Mechanic works to fix truck, cars, boats and other vehicle. They help clients ... Show more content on Helpwriting.net ... Research Question 2: How do you become one? High school courses like automotive repair, electronics, computers, and mathematics help with a background knowledge of mechanics. But you'll still need more training to be fully certified. Vocational or other postsecondary education course is the best preparation for entry–level positions. Usually lasting 6 months to a year these courses prepare students in classroom instruction and hands–on practice. Other courses are available like short term these courses usually educate you in a specific areas like brake maintenance or engine performance. I think the three most important qualities as a mechanic would be Customer service skills, Detail oriented, and Organizational skills. Customer service skills are important because mechanic must answer and explain problems to clients. Technicians must be Detail oriented because they have to pay attention to small details during inspection and repairing a vehicle. Mechanics have to be organized to keep work space safe and to keep track of parts and ... Get more on HelpWriting.net ...
  • 8. Winston Salem Case Study Best car repair shops in Winston Salem Are you looking for car repair shop in Winston Salem? The auto repair industry can be competitive but top shops are busy with excellent and quality work. Before you consider where to take your vehicle for maintenance and repair, you need to understand difference between two. Routine maintenance is one part of vehicles owner's manual and model service schedule. Schedule maintenance can be performed at any mechanic shop. You don't need to take yourvehicle where you bought the vehicle. If your vehicle is out of warranty then it is time to look for reputable car repair shop. How to find best car repair shop in Winston Salem? Customers have higher level of satisfaction with independent shops over dealership ... Get more on HelpWriting.net ...
  • 9. Accenture Delivery Centers Accenture Delivery Centers in India The Accenture Global Delivery Network features robust, rapidly expanding delivery centers in India that provide a comprehensive range of technology capabilities and Business Process Outsourcing (BPO) solutions. Accenture's workforce in India accounts for more than 40,000 employees. The Accenture Delivery Centers in India are uniquely positioned to leverage our industry expertise, functional capabilities, alliances and technology to produce tangible business results that help our clients achieve high performance. Part of a global network with more than 50 such centers, our Delivery Centers in India benefit from direct access to advanced technologies and specialized capabilities in systems integration, ... Show more content on Helpwriting.net ... The Accenture Global Delivery Network is the largest, most diversified network in the world, with an unmatched array of services in systems integration, technology consulting, application outsourcing, infrastructure outsourcing and BPO. Given that each client represents a distinct set of needs, delivery experiences and risk requirements, our network enables us to assemble the capabilities, solutions and services required for a fully tailored response to each business challenge. Industries served All major industries, with a specific focus on: Airlines Automotive Chemicals and Natural Resources Communications Consumer Goods and Services Electronics and High Tech Energy Financial Services Freight and Logistics Government Health and Life Sciences Industrial Equipment Media and Entertainment Metals and Mining Public Transportation Retail Telecom Travel Utilities Locations Mumbai Bangalore Hyderabad Chennai Pune Delhi area Established 2001 2002 2004 2005 2006 2006 3 Business Process Outsourcing: Custom and Standard Services to Spark High Performance
  • 10. Business Process Outsourcing (BPO) is quickly emerging as a key success factor for high–performance organizations. Accenture pioneered the BPO market and continues to lead in the development of innovative new BPO solutions. Accenture works with clients to develop and deliver business process innovations through outsourcing services that ... Get more on HelpWriting.net ...
  • 11. A Career As An Automotive Service Technician As a young man heading towards an exciting and successful career as an automotive service technician, I could be a great asset to your vehicle service team. Perusing a career within my personal interests will ensure enthusiastic passion to every aspect of a day's work. I intend on entering the Registered Apprenticeship Program (RAP) for my final year of high school to pursue my goal of a career in automotive service. My qualifications for this position begin with understanding of tasks involved in daily operations. After many conversations with my half–brother, an established and successful technician, I've come to gain insight into many of the tasks and standards of workmanship. I also have experience with basic vehicle maintenance, examining ... Get more on HelpWriting.net ...
  • 12. Automotive Personal Statement After doing much research about Community Colleges in the area that have a Automotive program, I am Applying to Chabot College because of the outstanding reputation and the exceptional reviews that i have read from other recent graduates. Additionally, i am enthusiastic about the Automotive program that is offered here. Currently, I am just beginning my journey and ready to dive into the automotive industry. My ultimate goal is to finish the automotive program at chabot college. Once i have completed my course. My desire is to find a job with a dealership here in the Bay Area. Where i can be a Technician. I am sure this is the correct career path for me. As i grew up around cars most of my live from my families to friends. I grew up in a family where my dad , cousin, friends worked on their cars and they loved what they did and they also did it for a living. My cousin is a graduate from the Bmw Automotive program at Chabot College. My father works and owns his own shop. Considering my family has similar career paths, i feel like honoring them and their dedication to helping other entering this field of work because it also runs in my blood and i work on my cars and my friends and i enjoy doing it and i would love to do this as a career and wake up every day and put my uniform on and go to work with a big smile because my job is something that i love to do and it's my hobby as well. ... Show more content on Helpwriting.net ... i have attached my transcript, an essay, and all my letters of recommendation as defined in my admissions packet. I appreciate your time and consideration and look forward to hearing from you ... Get more on HelpWriting.net ...
  • 13. Apple’S Vision Statement. Describing The Company’S Vision Apple's Vision Statement Describing the company's vision statement is much in detailed to ensuring accomplishments. As an example, Apple mentions in their vision statement several things one by one a few important parts, such as the importance of innovation, that relates to Apple's fast pace strategy of innovation. Furthermore, Apple's vision statement identifies clearly the quality or condition in which is an essential to the various products being successful. Furthermore, the company's products are very much into helping improve actions daily. As an example, the quality of their product's such asiPhone and iOS make's easier for people to communicate, and access to the Internet. Furthermore, the company vision statement also shows being ... Show more content on Helpwriting.net ... Furthermore, some of the attributes make's this vision statement meaningful clear and well in detailed to think deeply about the company's approach to their future development. Therefore, focuses on innovation are directly related to Apple's fast pace innovation plan of action. Additionally, vision also emphasizes on quality or condition of being easy to understand which is extremely an important part of the company in approaching the company products and in terms of design and development. In addition, the vision is complete; including all or nearly all elements and direction of the company. Therefore, the focus on innovation shows that the company is ready to take on a change to add value of the community. Provide an explanation for how the company's vision statement is recognized In explaining how the company wants to move forward is suitable for the organization Apple's vision statement is appropriate and appealing to stakeholders on both a cognitive and emotional level is that the vision statement capture the attention of customers and makes easier to understand. Moreover, the vision statement also aims at the decision–making and solving problems by producing excellence products. Furthermore, this has seen the company gain the state or condition of being liked since most of the customers want to be recognized as the company that is well known for their ability to provide products to ... Get more on HelpWriting.net ...
  • 14. Automotive Technician Research Paper People every day jump in their vehicles and use them to complete their daily task, but what happens when your car won't start or you've wrecked? This is the reason for automotive technicians to fix what happens to your vehicle, so you don't have to keep buying new cars. I want to find out if this is the right career for me to follow by looking at the qualities, training requirements, job duties, career special categories, and salaries. First, I would like to talk about the qualities you need for automotive work. Critical thinking skills is very important because you need to find damaged or non–working parts and repair them the most cost effective way by using the best known method to finish the job correctly. Being detail–Oriented requires... Show more content on Helpwriting.net ... It is important to find any damaged or broken body parts from an accident and repair any defect to the original state it came in from the factory to help satisfy the customer and it also gives you a better reputation. Restoring the body to perfect condition is crucial because dents and defects can often easily be seen after the vehicle has been painted because you have to feel the body you cannot just look at it because it's too hard to judge with your eyes. Sanding the vehicle down is a huge step because it removes flaws in the paint and gives the paint a way to stick to the car. The preparation to paint the car requires you to tape any part of the vehicle that does not need to be painted, and also wipe the entire car down with chemicals that removes dirt to insure the paint will stick. Lastly, you can apply primer to the car's it helps show the defects and allows you to fix them. Then, when everything is fixed you're ready to the paint the car, and finally apply the clear coat to protect and you need to ensure the paint did not run and check any imperfection that might have occurred during the ... Get more on HelpWriting.net ...
  • 15. Repair Shops Introduction Millions of people each day rely on someone else to repair anything that could be wrong with their vehicle. Automotive technicians or mechanics provide everyday people with their skilled hand in fixing cars. The average person takes their car to a repair shop if anything goes wrong with it rather than tinkering with it. Repair shops have been around since Ford started mass producing the Model T. The tasks of amechanic are straightforward with an average salary but plenty of room to grow in the trade. There are hundreds of thousands of job openings coming in the near future. From entry level mechanic to master technician all it takes is two years of technical college and finding a good shop, the road to master technician begins. ... Show more content on Helpwriting.net ... According to an article written by Autorepairadvisors(n.d.) the average working hours per week is fifty or so but can be more towards sixty due to overtime to finish repairing a car in a timely manner. Working hours can also be less towards forty depending on the place of work. Being an auto mechanic is an extremely demanding job not just in skill and know–how, but also in the physical aspect of the trade. Some say that as long as the mechanic can lift 50 pounds or more then that is as much strength that they will need. Which is not wrong, but strength is a lot more important than that in this industry. According to eHow contributor Thomma Grindstaff"s(n.d.)article Physical Requirements for Auto Mechanics "Auto mechanics must have sufficient strength in their arms to effectively use hand tools like hammers and wrenches and to make sure that fasteners are properly secured." The stronger the mechanic the more safe he or she is, because in order to properly and safely handle some tools medium to high amounts of strength are needed. The working environment of an auto repair shop is only safe if the mechanics keep it clean, spills such as oil or other fluids need to either be marked for future clean up, or cleaned right away to avoid slipping. Proper safety equipment should also be used whenever in the garage or around a work area, items such as safety glasses, and gloves should be worn at all times while working. Auto mechanics must always try their hardest to complete the repair on any given vehicle in a timely fashion. As soon as the mechanic is repairing the vehicle they are responsible for that vehicle. This meaning that they are responsible that the repair is done correctly and that no damage is done to the vehicle. There isn't much behind the scenes work that auto mechanics do, because both them and the customer know what exactly they are doing to the ... Get more on HelpWriting.net ...
  • 16. Case Study: DRB-Hicom Berhad DRB–Hicom Berhad is a merger between between Heavy Industries Corporation of Malaysia Berhad (HICOM) and Diversified Resources Berhad (DRB) since year 2000. Hicom started their business in year 1980 to govern the development of the National Car Project, for Diversified Resources Berhad (DRB), it was the Malaysia's first national motorcycle and trucks developer. During year 2005, DRB–Hicom was acquired by Etika Strategi Sdn Bhd and it was led by a new management team, eventually the business were diversified into 3 core sectors which are Automotive, Services, and Property, Asset and Construction. In the services sector, DRB–Hicom holds government concessions through Alam Flora Sdn Bhd, which is the country's leading solid waste management company, and PUSPAKOM Sdn Bhd, which is the sole commercial vehicle inspection company in Malaysia. During year 2008, equity... Show more content on Helpwriting.net ... DRB–Hicom has adopted and complied with the CG 2012 by observing the specific principles and recommendations on structures and process which DRB–Hicom should adopt in making good corporate governance in their business dealings (DRB–Hicom, 2010). DRB–Hicom's mission is to lead in the growth of the Nation in the areas of DRB–HICOM's core business while their vision is to be number 1 and continuously excel in all that we do (DRB–Hicom,2010). In our opinion, we found that the DRB–Hicom's vision statement contains the superlatives term such as "excel", this kind of term is not specific enough to provide any direction for the company. Instead they should set their vision more specifically in order to give a better direction to their employees about where the company is ... Get more on HelpWriting.net ...
  • 17. Sears Business Case Study : Sears's Retail Business? Sears had a very long history of high earnings and establishing itself within the U.S market back when it first started, however, Sears' retail business started to lose traction and experienced a great reduction in profits around the 1980s. Other retailers, like Wal–Mart and K–Mart, were gaining more customers in the market share leaving Sears with a smaller piece of the pie. Sears tried the installation of adding brands that did not have its name and an "everyday low price" policy on all of its products to bring back customers (Sharp Paine). Ultimately, these changes failed and Sears was reporting nearly 50% loss in earnings and the merchandising group to around 60% in losses of earnings. Sears then started to shift its focus to focus on profits at every single level within the organization, even if that meant letting people go from their jobs. In 1991, Sears revealed a new compensation system as a response to Sears's competitive pressures to help increase profits in its stores nationwide. Before, auto mechanics were paid on an hourly wage with expectations of meeting production quotas. But this compensation plan changed with an additional commission component with the idea that mechanics were now being paid a base salary with a fixed amount of money for meeting production quotas for every hour. This even applies to auto service advisors who had originally just received a salary, but now commissions and sales quotas were introduced to them as well. This example ... Get more on HelpWriting.net ...
  • 18. Automotive Master Mechanic Customs Introduction Do you love fast cars and trucks? Do you wonder how they work? Have you ever seen a car that blew your mind wanted to have one of your own. Well, Automotive Mechanic is something you should look into. You'll learn about Cars,Trucks, and Diesels. Automotive customs are forms of art. Allowing you to design and create a car to your liking. These features can include: drop axles, tinted windows, rims, etc. There are even customers who have customized their cars enough to add a chandelier. Most if not all features, and modifications are enhancements for the vehicle's durability, and performance. In order to be successful and knowledgeable in Automotive Master Mechanic–Customs, one must have a full understanding of what an automotive master mechanic custom employee is, what their job entails and, what it takes to become one. The main topic, or focus for an automotive master mechanic custom employee is what the next trend in automotive body styles could be? Research Question 1: What is a Automotive Master Mechanic? What do they do ? Automotive Master Mechanics work to fixtruck, cars, boats and other vehicles. They help clients to understand the problem with their vehicle, and in return, fix these problems. In addition, these specialized mechanics are able to customize and add modifications like; hydraulic lifts, drop axles(Lowriders), ... Show more content on Helpwriting.net ... They work in brightly lit work spaces. They are at a 5% growth rate, averaging as most careers. Most automotive mechanics are full time, and are inclined to work evening, weekends, and lots of overtime. In 2014, 739,900 jobs were mechanic positions were in demand . They're rated one of the highest career in injuries and illness. Working with heavy metals like auto parts and tools means that it is more common for small cuts, sprains, and bruises. Although they work with computers, they also work with parts and tools that are greasy, maybe even in disagreeable ... Get more on HelpWriting.net ...
  • 19. Ftscleans Mission Statement FTSCleans– Home Page FTSCleans is a trusted and reliable automotive fleet maintenance company serving a large number of customers. Built on the foundation of skilled workmanship, comprehensive solutions, and transparent pricing, the company was conceptualized based on the passion for filling up the gap that existed between the customers and high–quality service experience in the Car Cleaning and Auto Detailing industry. What we do As a trusted automotive detailing and Fleet Cleaning service provider we have reliable solutions for all your Auto maintenance needs. Our dedicated Auto improvement professionals are trained to find and assess every type of auto requirement with the necessary expertise to fix it. Our mission–FTSCleans At FTSCleans, we are committed to delivering high quality and reliable Auto Detailing and Car Cleaning services to all our clients. We strongly believe in growing with our ... Show more content on Helpwriting.net ... We seek constant customer feedback to maintain standards and correct avenues for effectiveness and growth creating customer friendly procedures with an undivided focus on quality and excellence. Quality: FTSCleans is committed to providing reliable services to our customers by being proactive in understanding the client's specific car detailing requirements, working on enhancing employee skills, and maintaining the effectiveness of our systems. Integrity: We strongly believe in being honest, transparent, reliable, and ethical to all the tasks we execute and in our interactions with the clients. What makes us Unique? FTSCleans is a highly customer–centric car cleaning company that offer reliable services, accurate estimates, competitive pricing, and is completely dependable in terms of scheduled completion of the task, using the latest tools and techniques, materials, guaranteed services and much ... Get more on HelpWriting.net ...
  • 20. Tata Steel Project INTRODUCTION Tata Steel, formerly known as TISCO and Tata Iron and Steel Company Limited, is the world 's sixth largest steel company, with an annual crude steel capacity of 31 million tonnes. It is the largest private sector steel company in India in terms of domestic production. Ranked 258th on Fortune Global 500, it is based in Jamshedpur, Jharkhand, India. It is part of Tata Group of companies. Tata Steel is also India 's second–largest and second–most profitable company in private sector with consolidated revenues of Rs 1,32,110 crore and net profit of over Rs 12,350 crore during the year ended March 31, 2008. Backed by 100 glorious years of experience in steel making, Tata Steel is among the top ten steel producers in the world ... Show more content on Helpwriting.net ... In 1973, the Steel Authority of India Ltd. (SAIL) was created as a holding company to oversee most of India 's iron and steel production. COMPANY PROFILE Established in 1907, it is the first integrated steel plant in Asia and is now the world`s second most geographically diversified steel producer and a Fortune 500 Company. Its main plant is located in Jamshedpur, Jharkhand, with its recent acquisitions; the company has become a multinational with operations in various countries. The Jamshedpur plant contains the DCS supplied by Honeywell. The registered office of Tata Steel is in Mumbai. The company was also recognized as the world 's best steel producer by World Steel Dynamics in 2005. The company is listed on Bombay Stock Exchange and National Stock Exchange of India, and employs about 82,700 people (as of 2007). Tata Steel has a balanced global presence in over 50 developed European and fast growing Asian markets, with manufacturing units in 26 countries. It was the vision of the founder; Jamsetji Nusserwanji Tata., that on 27th February, 1908, the first stake was driven into the soil of Sakchi. His vision helped Tata Steel overcome several periods of adversity and strive to improve against all odds. Tata Steel`s Jamshedpur (India) Works has a crude steel production capacity of 6.8 MTPA which is slated to increase to 10 MTPA by 2010. The Company also has proposed three Greenfield steel projects in the ... Get more on HelpWriting.net ...
  • 21. Auto Mechanic History It's quite surprising that the auto mechanic business has been around for over a 100 years and is still managing to pump its pistons and roll out freshly repaired cars ("The History" Intro), but that wouldn't be possible without the creation of the automobile in the first place and as such, the history of the automobile is just as important as the history of the auto mechanic business. Although Leonardo was, in a sense, one of the first to create a vehicle that doesn't require a horse, a lot of his crazy, but yet genius, ideas never gained enough traction to go past his workshop; so in a strange actuality there really was no specific first automobile......at least legally ("Who" Text Body). Despite that, there were at least some pioneers for ... Show more content on Helpwriting.net ... What doesn't change between these specializations are the responsibilities, which include: checking and diagnosing the status of vehicles, replacing worn or broken parts and testing car/parts after being replaced, provide details and advice to clients ("Automotive Service Technicians" What Automotive). Typically mechanics many work full time on a standard 40–hour week, some working over 40 hours if its a really busy shop, ("Automotive Service Mechanic" Intro Text) and, in this line of work, especially, overtime is common considering the dynamism and physical work required to get the job done ("Automotive Service Technicians" Work Environment). Unfortunately due to the rough, hands–on, electrical and physical aspect of the career, it has one of the highest injury rates in the occupational world ("Automotive Service Technicians" Work Environment). By 2011 If you are looking for places to work least 31% of mechanics in the US work with automotive dealers while 27% work in Automotive mechanical and electrical repair and maintenance shops ("Automotive Service Technicians" Work Environment). Add up 31%, 27%, and the rest, and you will get a total of 749,900 mechanics employed as of 2016 ("Automotive Service Technicians" Summary) and that ... Get more on HelpWriting.net ...
  • 22. Taking A Look At Eaton Corporation Eaton Corporation is a company that mainly act as a prospector while responding to uncertainty. Prospectors focus on developing new products or services and in seeking out new markets, rather than waiting for things to happen. Eaton had created many different types of products to satisfy consumers' needs and wants. Eaton's corporation is divided in two electrical and industrial sectors which in turn are subdivided into four Electrical Products & Electrical Systems and Services, Hydraulics, Aerospace, and Vehicle Segments. As expressed in its corporate quality policy "It is the policy of the company to provide products and services that meet or exceed customer expectations and satisfy them by anticipating their needs and requirements." In the ... Show more content on Helpwriting.net ... The Eaton Business System (EBS) is how they operate at Eaton; it is how they manage their company in a common way. They believe that reinforcement their leadership in this market is the key element of their corporate strategy. In order to strengthen their competitive advantage, Eaton Business System includes a standard set of processes that they use to manage their company within these areas: Planning, Growth, Operational Excellence, Functional Excellence, Assessment, and Learning. The base of the Eaton Business System is a unique vision and mission, which is founded on their belief in standard processes and a teachable point of view which in turn ensures that we transfer best practices and key learning across the organization and it encourages continuous improvement. They use as a memorable phrase "Uniting the power of many into the Power of One" that's the Eaton Business ... Get more on HelpWriting.net ...
  • 23. Career Essay Automotive Service Technicians And Mechanics Career Essay Iven Garcia GUST 1270 Professor Adams 30 November 2009 The career that I have literally chosen is the automotive service technician and mechanics career. The reason why I chose this career it's because... Well actually I have plenty and many reasons to choose from because I am very passionate about this career and I have lived through it my entire life. One reason is that Auto Mechanics is because to me it's an interesting field to me. I decided to explore the topic a little more to get a better understanding of what it would take to become a successful automotive technician . I have lived through the auto mechanics field pretty much all through my life. Well... Show more content on Helpwriting.net ... The field of auto mechanics reveals a pretty long history. Specialized schooling education and a strong career objectives for anyone that would like to choose this field as a career. There are certain types requirements or abilities that you supposed or have to get or have in order to become an auto mechanic technician. A student can get the basics ofautomobile repair by taking a vocational class in high their high school time. The course is not really considered training but it gives you a basic information and knowledge of what an actual auto mechanic does. To be considered and known as a qualified auto mechanic technician you will have to complete and finish training at a post secondary school or a community college. Many post secondary schools for graduates have six months to one year of strong , helpful needed intense training. The community college most of the time offers an associate degree for this field and it most of the time takes about two years to complete the coursework and other things necessary. With this kind of type of training you are getting the most up to date training that you will indeed need when you are using with computer systems to detect problems with cars, like for example electrical problems that you can not fix your self without the help of an electronic computer. Another form of training involves you with working as an
  • 24. ... Get more on HelpWriting.net ...
  • 25. At Tires Research Paper Tires are an important component to your vehicle. Without good tires, there are many things that can go wrong. Here at Tires by Kayuco, we want to help you avoid any of these issues. We do so by educating our customers, and providing the best service possible. When you come into Tires by Kayuco, you can rest assured that there will be an ASE certified tech on duty. ASE certified means that the technician was certified by The National Institute for Automotive Service Excellence. At Tires by Kayuco we want only the best working on yourvehicle, that's why we insist on having an ASE certified tech on duty at all times. We understand that budget plays an important role in most households. This may prevent you from getting new tires when you ... Get more on HelpWriting.net ...
  • 26. An Automotive Technici Running Diagnostics And Testing... As an automotive technician, it is your duty to diagnose and fix mechanical issues with vehicles. This most often concerns mechanical components, but due to the advancement of technology in modern cars,more electrical knowledge is necessary. These are the responsibilities of an automotive technician: Running diagnostics and testing parts to identify the source of automotive mechanical problems. Completing preventative maintenance on vehicles including tire rotations, oil changes, filter replacement, and other pertinent repair.Providing advice to customers on how to improve their care care.Following any state laws regarding emissions, and reassemble parts. Using warranties , replacement part, and personal experience to keep cost to a minimum. Providing and writing a general estimate to customers. Using customer satisfaction kills to establish a trusting relationship with clients.Maintaining a steady supply of parts by keeping inventory and ordering as necessary.Working with other mechanics to help diagnose problems and decide the best course of action.Being familiar with any and all tools necessary for repairs, including power tools.Following rigorous checklists to ensure that every aspect of the car receives an inspection.Talking continued education classes to further mechanical knowledge on late–model vehicles.Learning how to do repairs on electric, hybrid, diesel, and gasoline–powered automobiles.If required, taking phone calls for appointments, as well ... Get more on HelpWriting.net ...
  • 27. Statement of Purpose to Pursue my Masters' in Masters in... "A dream acted upon by confidence becomes an ambition and that when followed with determination defines the purpose of existence in its entirety" It is with a sincere sense of gratitude towards the opportunity given to me, I pen down this statement. Education not only expands the horizons of one's knowledge but also simultaneously implants an insatiable desire to acquire more and more knowledge. Knowledge is that which can enhance the strength of mind and there by expand the intellect of man. It is that which can transcend the limits of the time and take mankind beyond those limits to the timeless eternity. The knowledge, which science andtechnology had provided for the mankind has always fascinated me and had left an indelible impression on my mind to envisage my goals and aims ahead. Goals and Aspirations To pursue higher education in Masters in Automotive by doing my masters in an esteemed university, and thereby make a mark in the field of Automobile.My aspiration is to acquire the wisdom from the knowledge and thereby give it back to the scientific community in specific and mankind in general in the long run. Academic Background My years in school, apart from providing a strong foundation in Math and Basic Sciences, also enabled me to develop my overall personality. I have participated in various annual training camps of NCC (National Cadet Corps) arranged by our school. I was also appointed as monitor of the class. Being an avid ... Get more on HelpWriting.net ...
  • 28. Case Study Of Bosch Bosch, the successful leading supplier, technology and service worldwide company, together with its 350 subsidiaries and affiliates, not only the fact that Bosch is a giant operation , but also, the largest supplier automotive components, operating over 260 manufacturing locations and located in more than 150 countries in Europe, Asia, North America, Africa and Middle East. The business divisions of Bosch can be divided into four business sectors: Mobility solution, Consumer goods, Industrial technology, and energy and building technology. The success of Bosch is undoubtedly attributable in great part to its global presence. The company mainly focuses on innovation, invention and development of the products and technologies, as its slogan "Invented for life". My internship took place in Thailand, at Bosch Automotive. I was working in the Chassis Systems Control department for Sales Original Equipments (CC/SOE1) as a sales coordinator responsible for ASEAN and Australia market, my task and responsibility are quotation and agreement letter preparation, Price management (creation/change) in ACCPAC–system, Sales forecast planning support, General admin support, Presentation preparation for management/customers/etc and Powered Two Wheeler (PTW) and Chassis Systems... Show more content on Helpwriting.net ... In particularly Bosch emphasizes three core area of marketing on Strategy, Communication and Price management similar to elsewhere, and these core is subject directly to the market and customers. In fact, the most successful tactics for Bosch automotive business in Thailand are communication, political consulting and product localization. Marketing function here is only for branding, to distribute and release the information of product profile and innovation to the press, Bosch typically has a strong demand for its goods and product and now trying to approach ASEAN ... Get more on HelpWriting.net ...
  • 29. Toyota Cost Leadership Strategy There are many different organization that uses cost leadership, differentiation and innoviation strategy to achieve an operational excellence but before listing them and explaining how they use them to achieve operational excellence it is important that we explain these different strategies. –cost leadership strategies –this is a strategy that was developed by mihael porter which describes a way to establish the competitive advantage. This is a strategy used by firms to achieve lower cost of operation in the industry which is often driven by company efficiency, size ,scale , scope and cumulative experience. Cost leadership also exploit scale of production and produce highly standardized product using high technology –Differentiation strategy– this is a strategy used by firms that offers unique attributes that are valued by customers and that customers perceive to be different and better than other competitive product. More over ... Show more content on Helpwriting.net ... Cost leadership strategy– Toyota uses cost leadership strategy to drive it cost lower through the just in time (JIT) manufacturing method which they also refer to as Toyota Production System which is abbreviated an TPS. This strategy addresses cost leadership strategy by mianimizing waste , inventory cost, and respond time. With this the business achieves maximum business efficiency. Differentiation – Toyota is the largest auto maker in the world and the key reason for the companies success is as a result of their differentiation strategy this includes introduction of a highly efficient manufacturing model to increase the performance of its vechiles and offer offer their customers with increased value. Another differentiation strategy is the fact that the company was able to produce vehicles for many different market segment and price ... Get more on HelpWriting.net ...
  • 30. Automotive Technician Needing Computer Based Training Like nearly every other professional today, automotive technicians need to be comfortable with computer–based equipment. Cars are more computerized than ever before. It takes more than just mechanical know–how and the turning of a wrench to become a certified automotive technician. Experienced technicians can work anywhere in the country along with the right mindset and attitude. Irrefutably the more educated you are, the better your opportunities are to find employment. You will also learn that most of what you need to know will be from doing hands on work, like working in the shop, or watching others do it hands on. As with everything, it starts with a high school diploma. If you do not have at least a... Show more content on Helpwriting.net ... As with any other job, this one changes with time and technology. Some people can get jobs 2 days after receiving their diploma; some take longer to find one. If you cannot find a job, try going back to the college you attended to see if they have any leads, some people have also said that they do not help but it definitely does not hurt to try. (Satterfield) This field takes a special person. Every driver has been through it at least one time in their life; the engine that will not crank start, the check engine light that keeps flashing at you every time you start your car, there is the dead battery, brakes that just don't apply or they make a high pitched squeal. These are unavoidable moments for anyone that owns a machine that house and engine. Technicians deal with these instants every day, and this is what makes them extraordinary. Although technicians do not go to school for their English or their ability to speak and interact with customers, they need to be very good at both. Everyday technicians will speak with customers, so the techs need to come across as professional and smart. Techs also need to know how to comfort the customers to make them feel like they and their vehicle are in good hands. (Automotive Service Technicians and Mechanics) Technicians also need to have faith in their tools and know that they will perform at their full potential. If one is not, then the technician needs to figure out ... Get more on HelpWriting.net ...
  • 31. Puente Hills Toyota Background Puente Hills Toyota Background and History Hitchcock Automotive Services owns Puente Hills Toyota (PHT), which is a privately held company. In addition to, Hitchcock Automotive Services owning Puente Hills Toyota, they also own two other Toyota dealerships, a Volkswagen, Ford, Hyundai, and BMW dealership, all located in California. Puente Hills Toyota was a large Toyota dealership with about $85 million in annualsales. PHT employs around 145 employees and was awarded several excellent performance awards, including the Toyota's President Award for overall excellence for the past 13 years (Merchant & Van der Stede, 2012). The dealership's organizational structure was similar to those of others within the industry, other than they combined the new and used vehicle sales department. This organizational structure worked with Hitchcock Automotive Service's philosophy of keeping manufacturers and customers happy. (Merchant & Van der Stede, 2012) Performance Measurement and Incentive Systems PHT has a very competitive performance measurement and incentive system. They make sure their employees are well compensated for their hard work and dedication to the company. PHT has a performance and incentive program that is based on the CSI an ESI. Even though, not well defined, employees who perform well based on the CSI and ESI are entitled to semi–monthly and monthly bonuses. All of the bonuses offered are formula based, for example, the sales representative and the assistant ... Get more on HelpWriting.net ...
  • 32. Automotive Technician Essay What do they do: Service technicians maintain, inspect, and repair small pickups and cars. Automotive technicians have duties to complete on the vehicle. Most technicians identify problems by diagnosing the car or truck by eye or by the diagnostic port located in the vehicle. The next big thing a mechanic would have to do is to check the part for its functionality. If it is not functioning they then have to come up with a plan to fix it. Most if not all mechanics/technicians do is perform standard check. Example tires, brakes, and wheels. Technicians also must be capable of explain the problem to the client. How to become one: To become an automotive technician you need an education many employers will require that you go to an institute even if you go to a vocational school. Even if you do go to a school you'll still get onsite training. Many auto mechanics must have licenses, registrations, and certifications to become a technician. For example many auto mechanics are ASE certified (Automotive service Excellence). This will be a key certification to become a technician and be successful. Auto mechanics also must have certain qualities. Examples customer service skills, detail oriented, dexterity, mechanical skills, organization skills, physical strength, trouble shooting skills.... Show more content on Helpwriting.net ... One environment is working at the dealers and that made up 30% of the jobs held by mechanics in the U.S. Many mechanics work for someone like "pep boys". For example in 2014 1 out of 10 mechanics were self–employed. A mechanic will stand for the majority of the day and most if not all technicians' work in a well ventilated and well–lit auto shop. Being a mechanic usually is a full time job most mechanics work evening or weekends and many mechanics work overtime. Injury rates for mechanics are very high and that's due to working with large heavy parts ... Get more on HelpWriting.net ...
  • 33. An Internal Environment Study Of Autonation Inc. An Internal Environment Study of Autonation Inc "I, Shweta, do hereby declare that the report is my individual effort and that no part of the report is copied from published/unpublished sources without proper citation" Submitted by : Shweta PGP30171 Section C Table of Contents I.Executive Summary 1.Introduction 2.Mission and Vision of the company 3.Value System 4.Management Structure 5.Human Resource 6.Brand Image and Brand Equity
  • 34. 7.Performance of the Enterprise Executive Summary "If I had asked people what they wanted, they would have said faster horses," this statement, made by Henry Ford centuries ago still fits appropriately for automobiles as well as automotive retailing industry in general terms. The global automotive retail market is all the more challenging and developing at a pace never seen and experienced before. AUTONATION, INC is one of the major players of automotive retail industry in the USA. It operates in an industry which is, as already mentioned, highly competitive. Other players are Lithia (LAD), Penske (PAG), Sonic (SAH), and Group 1 (GPI) that are well capitalized having extensive experience in the retail management, strong facilities and locations for retail. According to CNW Marketing Research, Inc., the total number of U.S. franchised automotive dealerships was approximately 15,900 at the end of each of 2013 and 2012, and the total number of U.S. independent used vehicle dealers was ... Get more on HelpWriting.net ...
  • 35. Tesla Motors Advantages And Disadvantages Tesla Motors, Inc. (Tesla) is a company based in Palo Alto, California, which manufactures, designs, and develops energy solutions, electric vehicles and powertrain components. Due to their non–traditional marketing techniques Tesla maintains an advantage in the marketplace, which offers a unique customer experience. With innovative creations such as, Solar Roofs and Powerball a home battery, Tesla offers exclusive selling points. Their electric vehicles are fast and energy efficient, which appeals to younger, environmentally conscious consumers. Recently, Tesla introduced the Model 3 vehicle, which bears a much lower price tag of $35,000 for the mass market, compared to the Model S or Model X, with a base price of $74,500 and $79,500 respectively. The company's vehicles offer ranges that are almost double the range of any other commercially available electric vehicle. Furthermore, the use of a single electric powertrain enables the company to create a lighter, and energy efficient vehicle that is mechanically simpler than currently available hybrid or internal combustion engine vehicles (MarketLine, 2017). Tesla's Gigafactory, which opened in June 2014, produces lithium–ion batteries. "The factory's planned annual battery production capacity is 35 gigawatt–hours (GWh), with one GWh being the equivalent of generating (or consuming) 1 billion watts for one hour." Presently, products and services utilizing lithium–ion batteries, maintains 16.8% segmentation for ... Get more on HelpWriting.net ...
  • 36. Introduction of Pakistan State Oil INTRODUCTION Pakistan State Oil (PSO) is the oil market leader in Pakistan enjoying over 78.2% share of Black Oil market and 54.3% share of White Oil market. It is engaged in import, storage, distribution and marketing of various POL products, including Mogas, Diesel, Fuel Oil, Jet Fuel, Kerosene, LPG, CNG and petro–chemicals. This blue chip company, the winner of "Karachi Stock Exchange Top Companies Award" and a member of World Economic Forum, has been a popular topic of case studies in Pakistan and abroad based on its radical corporate turnaround over the last few years. PSO is the market chief in Pakistan's energy sector. The company has the largest network of retail outlets to serve the automotive sector and is the major fuel ... Show more content on Helpwriting.net ... Soon after that, on 3rd June 1974, Petroleum Storage Development Corporation (PSDC) came into existence. PSDC was then renamed as State Oil Company Limited (SOCL) on August 23rd 1976. Following that, the ESSO undertakings were purchased on 15th September 1976 and control was vested in SOCL. The end of that year (30th December 1976) saw the merger of the Premier Oil Company Limited and State Oil Company Limited, giving way to Pakistan state Oil (PSO). After PSO's inception, the corporate culture underwent a comprehensive renewal program which was fully implemented in 2004. This program over the years included the revamping of the organizational architecture, rationalization of staff, employee empowerment and transparency in decision making through cross functional teams. This new corporate renewal program has divided the company's major operations into independent activities supported by legal, financial, informative and other services. In order to reinforce and monitor this structural change, related check and balances have been established by incorporating monitoring and control systems. Human Resource Development became one of the main priorities on the company's agenda under this corporate reform. It is due to this effective implementation of corporate reform and consistent application of the best industrial practices and business development ... Get more on HelpWriting.net ...
  • 37. Achieving World Class Business Performance Essay examples Achieving world class business performance is a major challenge in today's society. Manufacturing companies continue to face increased competition and globalization from its competitors. (1, p. 148). The automotive industry is one of the most volatile manufacturing industries that we have, which was evident in the 2008 – 2010 automotive industry crisis. (2) This global financial downturn served notice to the American automotive manufactures to raise the bar, in order to achieve word class business performance. General Motors, one of the country's largest automotive manufactures, had to receive a government bailout to survive. During this time many with the corporation asked themselves, if we were a world class business, would we be facing ... Show more content on Helpwriting.net ... Using the research and design, the engineering, and a full replication of operational approaches globally, General Motors was able to design a small car that not only appealed to local markets, but the global markets as well. GM produces the Cruze, in Japan and the United States with sales upwards of 1 million units. General Motors manufacturing operations are lean and flexible. First, Lordstown is a lean manufacturer because reduction of waste and non–value added activities are continuously driven. We also are dedicated to producing quality in–process and not allowing defective parts to continue throughout the process, which drives down cost. (1, p. 116) This is evident in the quality department, which has a series of quality gates that check the vehicle throughout the process. Secondly, General Motors is a flexible manufacturing operation, because of its ability to utilize human assemblers, who are very flexible, adapt easily and have fewer costly breakdowns. (1, p. 167) This is evident in our Paint Shop, which utilizes 40 plus robots and 85 people, to seal, prime, and paint the vehicles. General Motors must continue to embrace the lean and flexible manufacturing operations, in order to attempt to become an agile manufacturer, whose aim is quite simple – to put your enterprises way out in front of, our primary competitors.(5) In order, to achieve World Class Performance, General Motors needs to embrace and implement its GMS ... Get more on HelpWriting.net ...
  • 38. Auto Mechanics Auto Mechanic Most of my spare time is spent looking at anything and everything involving cars so it stood to reason that I would be interested in learning how they work. The following pages will describe what I've learned while doing the necessary reading. The responsibilities and specific work of this occupation is, using computers to identify problems, test parts and systems to make sure they work correctly, follow lists to ensure all parts are examined, perform basic maintenance, including changing oil, checking fluid levels, and tires, explain the problems and repairs to clients(Automotive Service Technology2). Auto Mechanics work full time and even include the weekends. However, depending on position and skills you could make your own schedule. A career in this field would affect my family life in many ways. The first way would obviously be the schedule. The second is in the knowledge I would gain. My education in automotive repair could be used to help my family and friends and possibly save them money. My family life could also be affected by financial rewards. College graduates start at $20,050, but after gaining experience it jumps to $61,360. After... Show more content on Helpwriting.net ... It would be my responsibility to diagnose the issues with a customer's vehicle and repair it for them. The education that is required for this career path is 2 years worth of classes at full time. This would allow me to enter the workforce quicker, thereby earning experience quicker and increasing the money made yearly. A lot of my time is spent playing video games about cars and racing, the pages that I follow on social media are almost exclusively about cars so it's safe to say that my interest in vehicles is intact. However, I would like to get some hands–on experience before officially deciding whether or not this is a career to ... Get more on HelpWriting.net ...
  • 39. Case Study : Jaguar Land Rover Jaguar Land Rover ("JLR") is a multinational manufacturer of automobiles with complex history and had struggled in producing quality products in the past (some would argue the struggle continues). The original design of the flagship automobile was done in 1947 for the Rover Company, which was taken over by British Leyland Motor Corporation and was incorporated as Land Rover in 1978. In 2002, Ford Motor Company united Jaguar and Land Rover under one entity, which is today owned by Tata Motors. The company manufactures automobiles ranging from super–charged sports coupes to very capable off–road vehicles including military grade models for British and Australian army. Southwest Airlines ("SW") is an airline that has focused on customer service. SW was selected because of the process it has in place for training its employees and support for its customers. The process in place for hiring and training its employees is one of the most important aspects of SW's success. Operating since 1971, SW is a bit of a newcomer to the airline industry with their headquarters in Dallas, Texas. SW operates about 3,900 flights per day with employing more than 49,000 employees. SW operates flights within the United States and Mexico. Problem Statement Topic Selected The text defines total quality management ("TQM") as end to end organizational focus on quality of products and services, from suppliers to customers. Companies engaged in TQM are dedicated to provide excellence in all aspects of ... Get more on HelpWriting.net ...
  • 40. Automotive Mechanics: Automotive Body and Repairmen Essay An auto mechanics job is to work on automobiles, A.K.A, vehicles/cars. It is a very important job because; if we didn't have auto mechanics many peoples' cars wouldn't work correctly. Automotive mechanics can be a boy or a girl, and they can work on almost any type of vehicle if they have the right qualifications. Some auto mechanics; like my grandfather, can work on many types of automobiles such as four wheelers, cars, SUV's, trucks, and sometimes big rigs. Fixing big rigs is not the job of an auto mechanic it is often the job of a diesel mechanic but, some auto mechanics can and do work of big rigs. Automotive mechanics of all kinds are very important in our society today. Automotive body and repairmen have to repair and refinish ... Show more content on Helpwriting.net ... Usually Automotive Mechanics do not have uniforms however they do have protective suits for when they are working with something dangerous. Protective suits are standard attire in an automotive work shop ("Automobile Service"). Before a mechanic can work in such demanding environments, he/she must complete specific education requirements. To become an Automotive Technicians it is required that they complete high school and receive a diploma ("Automotive Body").They may also obtain a GED or General Education Diploma. Sometimes in higher fields they are required to go to a vocational school and pass high school before they will be hired. In other circumstances it is required that they attend a community college before they will be hired and in other circumstances their chance of being hired is more likely if they have former training in being an Automotive Technician. Although not required certification in the field will result in higher pay and possibly a promotion. In other circumstances it is required to have certification in the field to even be hired and after the fact of being hired certification can help the technician to be promoted ("Automotive Body"). At lowest an Automotive Mechanic can expect around $24,840 per year as an annual salary. The average salary is $40,980 per year which is pretty decent. At most a technician will make $61,210 or more ... Get more on HelpWriting.net ...
  • 41. Hitchcock Automotive 's Organizational Structure Essay Hitchcock Automotive Services owns Puente Hills Toyota, which is a privately held company. In addition, Hitchcock Automotive Services owning Puente Hills Toyota, they also own two other Toyota dealerships, a Volkswagen, Ford, Hyundai, and BMW dealership, all located in California. Puente Hills Toyota (PHT) was a large Toyota dealership with about $85 million in annualsales. PHT has 145 employees and was awarded several excellent performance awards, along with the Toyota's President Award for overall excellence for the past 13 years (Merchant & Van der Stede, 2012). The dealership's organizational structure was similar to those of others within the industry, other than they combined the new and used vehicle sales department. This organizational structure worked with Hitchcock Automotive Service's philosophy as keeping manufacturers and customers happy. (Merchant & Van der Stede, 2012) Performance Measurement and Incentive Systems PHT has a very competitive performance measurement and incentive system. They make sure their employees are well compensated for their hard work and dedication to the company. PHT has a performance and incentive program that is based on the CSI an ESI. Even though, not well defined, employees who perform well based on the CSI and ESI are entitled to semi–monthly and monthly bonuses. All of the bonuses offered are formula based, for example, the sales representative and the assistance sales manager earn 20% and 7% of the gross profit for ... Get more on HelpWriting.net ...
  • 42. A Brief Note On The Automobile Parts Of Napa Auto Parts Essay Napa Auto Parts National Automotive Parts Association or NAPA Auto Parts as it is commonly called was founded in 1925 by Carlyle Fraser. The company has over 2600 ventures around the world including the United States, Canada, Mexico, Australia and New Zealand. The company employs over 39,000 people. As told by (Tire Business, 2013) Napa's earning increased by 8.2 percent in 2013, it earned a whopping 14.1 billion dollars. AutoZone AutoZone was founded in 1979 and was originally called Auto Shack. It is an international corporation with locations in the United States, Mexico and Brazil. According to (Stambaugh, 1994) AutoZone's marketing strategy is to offer low prices and provide their customers with top quality service. AutoZone offers their customers the ability to purchase parts directly from manufactures. This is unique in the fact that other companies don't allow their customers the freedom so because it cuts into the profit of the middleman (the retail company). Management Selection Effective employment selection is a key component to the success of an organization, especially in the role of management. Three criteria that both of NAPA and AutoZone use to select management personnel are;customer service savviness, top performance salesmanship and integrity. Simply providing good customer service is not good enough; companies must learn to master the art of customer service excellence. Managers must be able to portray to their employees a mindset that ... Get more on HelpWriting.net ...
  • 43. Becoming An Automotive Technician One who may want a job as an automotive technician may ask, "What is the process?", "How can i be a master tech?", and once they find out this information they will know exactly why they want to be ASE certified. To become ASE certified you must first obtain a few years experience in the field, 2 to be exact. After 2 years experience working in the automotive field you can register for the ASE test online. The ASE test will be taken at a testing site and you will receive your grades immediately after you finish. If you have passed, you will receive the Blue Seal of Excellence; which happens to be nationally recognized! The ASE has not only been around since 1972 they have been changing the auto industry into a safer and more consumer friendly ... Get more on HelpWriting.net ...
  • 44. My High School Science Projects Machines are on a fast paced evolutionary track that renders them indispensable to the progress of mankind. One such machine that has made great strides in the last century is the automobile. Mobility has always been my area of fascination; the working of a simple bicycle to the advanced Formula One car has always made me curious. During my high school studies I was a student of science and mathematics, both these subjects helped me in unraveling the mysteries of nature by better understanding principles that govern its working. I have participated in several school and inter school science projects, one such project that left lasting impression was that of a study on gear mechanism used in various tools, fascinated by the same I was on self–propelled path of discovery. I am driven by asking the questions: why? and how? and this curiosity developed into a passion for machines as a whole and led me to do an undergraduate program in Mechanical Engineering from PVG'S College of Engineering and Technology under the prestigious University of Pune, a leading academic institution in the automotive hub of India, Pune. The four year course exposed me to many fascinating subjects, my interest evolved as I explored subjects like Manufacturing Process, Theory of Machines, Metallurgy, Fluid Mechanics, Machine Design, Power Transmission System, IC engines etc. I have tried to be in tune with the latest Mechanical technologies by attending courses offered by automotive industry itself, ... Get more on HelpWriting.net ...