Audience Management
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A part of Train the Trainers 2011 cycle, performed in Cluj Napoca. Focusing on managing the audience of the training.
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Audience Management
- 2. What it is all about? Who are the people in the audience? What kind of speaker am I? How do I deal with them? What I will bring home? Game Plan
- 3. For Starters: Through the whole session, whenever you speak with someone, note down his/her eye colour. Btw. You can’t ask about it ];->
- 4. What is it all about?
- 5. Impression Management In sociology and social psychology, impression management is a goal-directed conscious or unconscious process in which people attempt to influence the perceptions of other people about a person, object or event; they do so by regulating and controlling information in social interaction (Piwinger & Ebert 2001, pp. 1–2). It is usually used synonymously with self- presentation, in which a person tries to influence the perception of their image. The notion of impression management also refers to practices in professional communication and public relations, where the term is used to describe the process of formation of a company's or organization's public image.
- 6. Goffmann’s Theatre actor stage masks audience different roles an eye wink
- 7. Transactional Communication Model – J.Morreale Personal Meaning Area Personal Meaning Area m e Transmitter/ Receiver/ Receiver s Transmitter coding s decoding decoding chann a chann coding el el g e noise noise Shared Meaning Area
- 9. How do they look at the world?
- 11. Simple?
- 12. Then we put it in the context… emotions constancy culture experience knowledge comparison expectations
- 13. What do THEY look for?
- 14. Emotions Values Benefits
- 15. Who Am I???
- 16. What makes a speaker attracting?
- 17. Do YOU see YOURSELVES that way?
- 18. What kind of speaker are you? three word that describe you three things you need to develop your worst fear
- 19. Find&Share
- 20. Me Vs. My role
- 21. How do I attract THEM?
- 22. Show them WHY!
- 23. Get2Know them!
- 25. Engage them!
- 26. Get Creative!
- 27. Be flexible!
- 28. Energize!
- 29. Gain Control!
- 30. Comfort them!
- 31. Keep a contact with them!
- 32. Remember the task from the start? How many did you manage to catch???
- 33. Avoid Conflict!
- 34. What did I learn?