QNT/561
Dr. Heidi carty
1/20/17
Christophe Agbande, Lee DeVaughan, sheri lebeau, qiana Reynolds, Andrew rice
Business Research Project
Introduction
Dyeus Airlines, an international airline, was founded in 2013. Dyeus Airlines is facing challenging competition from other, larger airlines around the world. In the hopes of competing with the various airline companies, Dyeus has decided to pilot a system where the airline waives all excess luggage fees. Most airlines charge a fee for excess baggage, as well as overweight luggage, and it will be the strategy of Dyeus Airlines to waive the first two pieces of luggage from all additional fees. Due to weight restrictions of the Federal Aviation Administration, any bag over the weight of 50 pounds will be subject to a $50 fee for special handling guidelines.
Research question
Null hypothesis/alternate hypothesis
Literature review
Sampling approach
Descriptive statistics
Inferential statistics
Summary of research results
Summary of challenges
Implications and recommendations
charts
references
Buleon, C. (2014, Spring). Checked Bags Around the Airline Business. Retrieved from http://traveltips.usatoday.com/southwest-airlines-checked-baggage-rules-63778.html
Carter, D., Roger, D., & Simkins, B. (2012, September). Does Fuel Hedging Make Economic Sense? The Case of the US Airline Industry. Retrieved from http:/dx.doi.org/10.2139/ssrn.325402
Lind, D., Marchal, W., & Wathan, S. (2014). Statistical techniques in business and economics (16th ed.). New York, NY: McGraw-Hill Irwin.
Schumann, H., & Singh, H. (2014, September). The Market Structure Dynamics Created by De-Bundling of Airline Bag Fees. Journal of Economics and Economic Education, 15(3), 186-197.
Scotti, D., & Dresner, M. (2015, October). The Impact of Baggage on Passenger Demand on US Air Routes. Transport Policy, 43(1), 4-10. doi:10.1016/j.tranpol.2015.05.017
Sumit, A., Souphala, C., Neale, M., & Johannes, S. (2014, June). Benefit-Cost Analysis Financial Regulation. Journal of Legal Studies, 43(2), 239-252.
Zane, C., & Reyes, P. (2014, June). Airlines Plight' Where has all the Luggage Gone? Mamagement Research Review, 33(7), 767-782. Retrieved from http://dx.doi.org/10.1108/01409171011055834
Collect the team members' Week 4 individual descriptive statistics and the Week 5 individual Inferential Statistics and Findings assignment papers and spreadsheets.
Review each team member's descriptive statistics and inferential statistics and findings, incorporating the best elements into one team inferential statistics and findings paper and spreadsheet. If anyone changed the variables or research question, then you will need to redo the statistics to be using the same two variables so that your research paper is consistent. Points will be deducted if the same research question and variables are not consistent throughout the paper.
· Note the strengths ...
QNT561Dr. Heidi carty12017Christophe Agbande, Lee DeVau.docx
1. QNT/561
Dr. Heidi carty
1/20/17
Christophe Agbande, Lee DeVaughan, sheri lebeau, qiana
Reynolds, Andrew rice
Business Research Project
Introduction
Dyeus Airlines, an international airline, was founded in 2013.
Dyeus Airlines is facing challenging competition from other,
larger airlines around the world. In the hopes of competing
with the various airline companies, Dyeus has decided to pilot a
system where the airline waives all excess luggage fees. Most
airlines charge a fee for excess baggage, as well as overweight
luggage, and it will be the strategy of Dyeus Airlines to waive
the first two pieces of luggage from all additional fees. Due to
weight restrictions of the Federal Aviation Administration, any
bag over the weight of 50 pounds will be subject to a $50 fee
for special handling guidelines.
4. charts
references
Buleon, C. (2014, Spring). Checked Bags Around the Airline
Business. Retrieved from
http://traveltips.usatoday.com/southwest-airlines-checked-
baggage-rules-63778.html
Carter, D., Roger, D., & Simkins, B. (2012, September). Does
Fuel Hedging Make Economic Sense? The Case of the US
Airline Industry. Retrieved from
http:/dx.doi.org/10.2139/ssrn.325402
Lind, D., Marchal, W., & Wathan, S. (2014). Statistical
techniques in business and economics (16th ed.). New York,
NY: McGraw-Hill Irwin.
Schumann, H., & Singh, H. (2014, September). The Market
Structure Dynamics Created by De-Bundling of Airline Bag
Fees. Journal of Economics and Economic Education, 15(3),
186-197.
Scotti, D., & Dresner, M. (2015, October). The Impact of
Baggage on Passenger Demand on US Air Routes. Transport
Policy, 43(1), 4-10. doi:10.1016/j.tranpol.2015.05.017
Sumit, A., Souphala, C., Neale, M., & Johannes, S. (2014,
June). Benefit-Cost Analysis Financial Regulation. Journal of
5. Legal Studies, 43(2), 239-252.
Zane, C., & Reyes, P. (2014, June). Airlines Plight' Where has
all the Luggage Gone? Mamagement Research Review, 33(7),
767-782. Retrieved from
http://dx.doi.org/10.1108/01409171011055834
Collect the team members' Week 4 individual descriptive
statistics and the Week 5 individual Inferential Statistics and
Findings assignment papers and spreadsheets.
Review each team member's descriptive statistics and inferential
statistics and findings, incorporating the best elements into one
team inferential statistics and findings paper and spreadsheet. If
anyone changed the variables or research question, then you
will need to redo the statistics to be using the same two
variables so that your research paper is consistent. Points will
be deducted if the same research question and variables are not
consistent throughout the paper.
· Note the strengths and weaknesses (you don't need to discuss
this in the paper)
· Where there are differences, collaborate with your team to
find the best approach. (you don't need to discuss this in the
paper).
Complete the cumulative Business Research Project by
combining all parts into a 2,450- to 2,800- word paper that is
between by collaborating with your team to include the
following:
· sampling approach
· data collection methods
· descriptive statistics
6. · Revised tables or figures based on prior instructor feedback
· Description or interpretation of the tables or figures
· inferential statistical analyses
· Summary of the results of testing the null hypothesis, with a
clear statement whether or not the null hypothesis was rejected
· Answers to the research questions
· Conclusions that were derived from this study
· An inconclusive result is acceptable for this project. Should
that be the case, suggest potential future research efforts and a
new research questions that might provide more definitive
results.
· Recommendations based on the results
· Observations (reflection) on the business problem and its
solution
· Research challenges your team experienced in this study
· Steps to minimize challenges in future research
· Suggested future research based on your research results,
challenges, and implications
Format your Business Research Report consistent with APA
guidelines.
Develop a 12- to 16-slide Microsoft® PowerPoint® presentation
that includes the following elements:
· Overall picture of the research process (e.g., a slide for
research question and hypothesis statements, literature review,
sampling approach, data collection, descriptive statistics, etc.)
· Summary of the research results including specific answers to
the research question
· Summary of the challenges, implications, and
recommendations
Submit the Business Research
Report, Microsoft® Excel® spreadsheet, and
Microsoft® PowerPoint® presentation to the Assignment Files
tab.
7. Business Research Project
Inferential Statistics
Sheri LeBeau
QNT/561
1/23/17
Dr. Heidi Carty
Running head: BUSINESS RESEARCH PROJECT
1
BUSINESS RESEARCH PROJECT
6
Inferential Statistics
The Hypothesis being tested is, “Passenger boarding times
will be decrease when the bags are free.” And the Null
Hypothesis is “There is no difference in boarding times when
bags are free.” The data collected for the study was boarding
times, with paid luggage, and boarding times, with free luggage.
8. To reject the null hypothesis, there will be a difference between
the boarding times.
The Independent variable is whether or not the first two
checked bags are free, and the dependent variable is flight
boarding times. The data was mined from collected data, both
six months in the past and six months in the future. The
independent variable data, whether the bags were free or not
free, has already been collected.
The t-test was used for averages of two samples, boarding
times when baggage is free, and boarding times when baggage
is paid. The t-test chosen was the t-test paired. The confidence
level alpha is 1, with .05 for a confidence level of 95%. If the P
value<alpha, then we reject the null hypothesis. If the P value
is >alpha then we fail to reject the null hypothesis. P=
4.16187E-08>1, so the null hypothesis is rejected.
Appendix A
t-Test: Paired Two Sample for Means
Free
10. Appendix C
Reference
Lind, D., Marchal, W., & Wathan, S. (2014). Statistical
techniques in business and economics (16th ed.). New York,
NY: McGraw-Hill Irwin.
FreePaid
515
717
1513
1416
12. 1314
712
1519
1512
1510
617
510
1310
1218
918
88
1210
1511
1112
1018
1120
1216
515
515
914
SHORT TITLE OF PAPER
1
Running head: DESCRIPTIVE STATISTICS
1Descriptive StatisticsSheri LeBeauQNT/561
1/16/17
Dr. Heidi CartyDescriptive Statistics
The following descriptive statistics are based on analyzing a
sample of raw data obtained from data mining for 6 months of
charged baggage, and six months of free baggage, to determine
if there is any impact on boarding times. The raw data is
contained in Appendix A.
Free Baggage
Central Tendency: The mean of the data set is 9.789041
13. Dispersion: The standard deviation is 3.214304
Number: 365
Min/Max: 5 MIN/15 MAX
Confidence Interval: 9.789041+-.160
Charged Baggage
Central Tendency: The mean of the data set is 13.967123
Dispersion: The standard deviation is 3.5392639
Number: 365
Min/Max: 8 MIN/20 MAX
Confidence Interval: 13.96712 +-.176
Descriptive Statistics Interpretation
Free Baggage
The first two items of checked baggage are free, with the
exception of overweight fees.
Charged Baggage
The first two items of checked baggage are charged for, with
the addition of overweight fees.
Appendix A
Raw data used in the analysis
FREEColumn1Column2Column3Column4Column5Column6Colu
mn7Column8Column9Column10Column11Column12Column13
Column14Column15Column16Column17Column18Column19
51513711107910713111214135768
76712961461478141186141165
1515159891111681112913156675
14131515151285158151511811912117
6111561411611101115812159141278
67612116135111214711979712
66515511913101212914131313135
139131078915969612677610
1512121212157151381512615118156
789614121151156614614989
15. Appendix B
Charts and Tables
Appendix C
Descriptive Statistics
RUNNING HEAD: INFERENTIAL STATISTICS 1
(
Inferential Statistics
Christophe
Agbande
QNT/561
January 23
, 2017
Dr. Heidi Carty
)
The research question is whether there is a correlation in
Dreyus Airlines profit depending on the decision to charge for
checked bags or not to charge for checked bags. For this
project, the dependent variable to charge for checked bags or
not to and the independent variable is the policies effect on the
airlines profitability. To accomplish this study, forty flights
were sampled, making a dataset of sample size forty. The
customers with checked bags was on a Likert scale of 1-10, and
the profitability was measured in checked bags.
In helping establish whether there is a relationship
between the two variables, a regression slope test was
performed. The hypotheses turned out this way:
(Not a significant linear relationship between charging or not
charging for checked bags and airline profits)
16. (Is a significant linear relationship between charging or not
charging for checked bags and airline profits)
I have inputted the regression analysis from the data
plugged into Excel
SUMMARY OUTPUT
Regression Statistics
Multiple R
0.045291
R Square
0.002051
Adjusted R Square
-0.02421
Standard Error
2.805821
Observations
40
ANOVA
df
SS
MS
F
Significance F
Regression
1
0.614932
0.614932
0.07811
18. 8.137223891
4.628839423
8.137223891
-0.068664042
0.05200485
-0.068664042
0.05200485
Based on what the regression statistics show; the
correlation between the two variables is barely present. Based
on inspection, the correlation coefficient of 0.04528 (square
root of R squared) represents no correlation. Coefficient of
determination of 0.002051 represents the fact that 99.7949%
variation is not explained. Further establishing this claim;
stating there is not a relationship, the regression hypothesis test
could be analyzed. Based on the table inserted above, the
numbers for the dependent variable is reviewed its significance.
T-statistic for the hypothesis test is -0.27948, showing a
respective p-value of 0.781391. Based on a significance level of
0.01, 0.05, or 0.10, the null hypothesis would be rejected.
Descriptive StatisticsChristophe AgbandeQNT/561
January 16, 2017
Dr. Heidi Carty
SHORT TITLE OF PAPER
1
Running head: DESCRIPTIVE STATISTICS
1
Descriptive Statistics
The Independent Variable is Carry -on bags with fee. The
19. Dependent Variable is the carry-on bags w/o fee.
Variable #1 Carry-on bags with fee
Normally Distributed
Central Tendency:
Dispersion:
Number:
Min/Max:
Confidence Interval: (if distribution is normal)
Variable #2 Carry-on bags w/o fee
Not normally distributed
Central Tendency:
Dispersion:
Number:
Min/Max:
Confidence Interval: (if distribution is normal)
Attribute Variable Name (if applicable)
.
Descriptive Statistics Interpretation
Numeric Variable
Descriptive Statistics- 2016 Checked baggage Sales by Month
Paid
Unpaid
27. 1726
1778
19484
1433
1624
Appendix B
Charts and Tables
Appendix C
Descriptive Statistics
2015 Jan Feb March April May June July August
Sept Oct Nov Dec 906 1246 1692 1388 1866 1546 1680
1848 1672 1670 1676 0 2016 Jan Feb March April
May June July August Sept Oct Nov Dec
933.18000000000018 1283.3799999999999
1742.76 1429.6399999999999 1921.98
1592.3799999999999 1730.4 1903.44
1722.1599999999999 1720.1 1726.28
1778.0683999999999
2015 Jan Feb Mar Apr May June July Aug Sept Oct
Nov Dec 1628 1812 1790 1825 2501 2951 1870 2015 1606 2622
2646 2614 Jan Feb Mar Apr May June July Aug
Sept Oct Nov Dec 2016 Jan Feb Mar Apr May June
July Aug Sept Oct Nov Dec 1659 1853 1830 1916 2596 3024
1939 2091 1661 2728 2753 2720 2015 Jan Feb March
April May June July August Sept Oct Nov Dec
906 1246 1692 1388 1866 1546 1680 1848 1672 1670 1676 0
2016 Jan Feb March April May June July August
28. Sept Oct Nov Dec 933.18000000000018
1283.3799999999999 1742.76 1429.6399999999999
1921.98 1592.3799999999999 1730.4 1903.44
1722.1599999999999 1720.1 1726.28
1778.0683999999999 2015 Jan Feb March April
May June July August Sept Oct Nov Dec 1628 1812
1790 1825 2501 2951 1870 2015 1606 2622 2646 2614 2016
Jan Feb March April May June July August
Sept Oct Nov Dec 1659 1853 1830 1916 2596 3024 1939
2091 1661 2728 2753 2720
SHORT TITLE OF PAPER
1
Running head: DESCRIPTIVE STATISTICS
1Descriptive StatisticsLee DeVaughnQNT/561
January 16, 2017
Dr. Heidi CartyDescriptive Statistics
Weight
Distribution: State if not normally distributed
Central Tendency: Mean = 149 Lbs.
Dispersion: Standard Deviation = 30 Lbs
Number: 100
Min/Max: 99 pounds and 234 Lbs.
Confidence Interval: 144 to 155 Lbs.
Age
Distribution: State if not normally distributed
Central Tendency: Median = 36 years
Dispersion: Interquartile Range = 20.5 years / 2 = ± 10 years
Count: 100
Min/Max: 18 years and 74 years
Confidence Interval: Not applicable (data is not normally
29. distributed)
See the histogram in Appendix A, and descriptive statistics in
Appendix B. A scatter plot is in Appendix C.
Descriptive Statistics Interpretation
Numeric Variable Weight
Body Weight
One hundred subjects were randomly selected. Their body
weight was observed between 99 and 234 pounds. Their average
weight was 149 pounds, with a variation of plus or minus 30
pounds. One half or more were above 149 pounds. There is 95%
confidence that the population body weight average is between
144 and 155 pounds.
Numeric Variable Age
Age
The data was significantly skewed. One hundred subjects were
randomly selected. Their ages were between 18 and 74 years,
with a variation of plus or minus 10 years. One half or more
subjects were 36 years of age or older. The middle half of the
subjects’ ages fell between 27 and 47 years. The most frequent
age was 36 years.
Appendix A
Age and Weight
Appendix B
Charts and Tables
30. Appendix C
Descriptive Statistics
Descriptive Statistics: Weight, Age
Variable Percent Mean StDev Min Q1
Median Q3 Max
Weigh 100 168.77 16.01 99 151.1
172 180 234
Age
100 17.82 2.40 18 16 17
20 74
N for
Variable Range IQR Mode Mode
Weight 151.1 39.2 NA NA
Age 16 25.5 2 18
CI for Two Variances: Price, Distance
Method
Null hypothesis σ (Weight) / σ (Age) = 1
Alternative hypothesis σ(Weight ) / σ(Age) ≠ 1
Significance level α =
F method was used.
Statistics
95% CI for
Variable N StDev Variance
Weight 155 16.01 1011.1
Age
30 2.40 33.3
31. Ratio of standard deviations =
Ratio of variances =
_1546107177.xls
Chart1151617181920212215161717.81818181822.41716204
Weigth(lbs)
170
150
151
152
151.5
172
175
175
180
180
200
168.7727272727
16.01
172
151.5
180
28.5
Sheet1TimeAgeWeigth(lbs)015170116150217151318152419151
.55201726211757221758151809161801017200mean17.8181818
182168.7727272727SD2.416.01median17172Q116151.5Q32018
0interquartile428.5TimeAgeWeigth(lbs)01517011615021715131
8152419151.55201726211757221758151809161801017200mean
17.8181818182168.7727272727SD2.416.01median17172Q11615
1.5Q320180interquartile428.5
Sheet1
Age
Weigth(lbs)
Age and Weight
Weigth(lbs)
_1546107123.xls
34. Sheet11149.92$443KeyTravel Code Boundries for check cost
1149.91$650Checked bages1051149.93$650Carry on bages
21101135.93$4432251140.94$600Travel times 1-2 times a week
13351148.94$4433-7 times a week 24451144.94$450once a
month35551149.94$735Twice a month
46601149.92$4437702220.91$4008802221.91$4189902235.92$
335101002244.91$6182240.91$4202230.94$3502233.91$45522
21.91$4432220.92$6502220.93$505Business class traveler
Checked/Carry onWeight of bagTimes traveled Cost Checked
BagesCarry
on$443$400$650$418$650$335$443$618$600$420$443$350$45
0$455$735$443$443$650$505t-Test: Two-Sample Assuming
Unequal
Variances443400Mean551.75466Variance14435.3571428571117
71Observations89Hypothesized Mean Difference0df14t
Stat1.53706703P(T<=t) one-tail0.0732830222t Critical one-
tail1.7613101358P(T<=t) two-tail0.1465660444t Critical two-
tail2.1447866879If the t stat is larger than the critical two tail
vaule we will contenue to charge for checked bags
Column1Confidence
Level(95.0%)90.7712019758Column1Confidence
Level(95.0%)74.6810378317
Sampling and Data Collection Plan
Lee DeVaughn
QNT/561
January 9, 2016
Dr. Heidi Carty
Running head: SAMPLING AND DATA COLLECTION PLAN
1
35. SAMPLING AND DATA COLLECTION PLAN
2
Sampling and Data Collection Plan
Dyeus Airlines, founded in 2013, is an international airlines
serving most major cities all over the world. The airlines has
decided to waive all excess luggage fess for their customers,
they have decided to do this to compete with the competition.
From the survey Dyeus Airlines is wanting to learn the volume
of flyers, based on a lower luggage cost or no luggage fee at all.
The target population used will be the business traveler, the
reason for using this population is because they travel the most
and the change will have a bigger impact on this traveler. The
method of sampling used will be Stratified Random Sampling,
the decision to use this method is based on the fact that the
business domestic and international traveler will be represented
in a smaller group size. Other information to be gain flight cost
in comparison to all other airlines.
To test the validity of the questionnaire, Dyeus Airlines will use
a small sample of customers (100). From this sample Dyeus
Airlines can compute the standard deviation of the number of
business travelers that travel frequently and how many pieces of
luggage they carry on or check. The reliability can be compared
to travel manifest of business travelers.
Collected Data
The data will be physically collected by telephone solicitation,
other means of collecting data will be asking customers to take
a short survey after they have booked a flight. By doing this it
will give Dyeus Airlines a wider range of customers to reach
with their survey. Six survey question have been created to
collect the information needed to see if having no luggage fees
are a sound business decision. The information collected will be
36. stored in Dyeus Airlines data base at the corporate offices. Only
a few key people will have access to the information, which will
be pass word protected.
Survey Questions
· How long have you used our airlines?
Less than 6 months
1 year to less than 3 years
3 years to less than 5 years
5 years or more
· How frequently do you fly with this airline domestically?
Every day
Every week
2-3 times a week
Once a week
2-3 times a month
4-6 times a month
Once or twice a year
· How frequently do you fly with this airline internationally?
Every day
Every week
2-3 times a week
Once a week
2-3 times a month
4-6 times a month
Once or twice a year
· How many pieces of luggage do you carry with you?
1 carry on
2 carry on
1 carry on 1 checked bag
1 carry on 2 checked bags
· How would you rate your overall satisfaction with us?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
37. · How likely is it that you would recommend us to a
friend/collogue?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Inferential Statistics and findings
Lee DeVaughn
QNT/561
January 23, 2017
Dr. Heidi Carty
Running head: INFERENTIAL STATISTICS AND FINDINGS
1
INFERENTIAL STATISTICS AND FINDINGS
38. 4
Inferential Statistics and findings
The hypothesis test will tell Dyeus Airlines if overall flight cost
in comparison to all other airlines, compared to overall cost of
passengers with less baggage fees, and having the potential of
fewer flight delays. In this hypothesis test Dyeus Airlines will
test business class traveler with one checked bag at a rate of
$25, and a business class traveler with two carryon bags. The
dependent variable would be flight cost with checked bags, and
the independent variable would be cost with a carryon bag.
The hypothesis test used in this research is t-test two-sample
assuming unequal variances, this test along with the research
questions and the two variables, will give Dyeus Airlines the
information needed to consider if they should discontinue
charging for checked bags. Research questions used are:
· How many times a week do business class travelers travel?
· How many bags do they carry on?
The method of hypothesis testing used is t-test two sample
assuming unequal variances. This will help Dyeus Airlines in
their decision on whether or not to continue with charging for
checked bags. Dyeus Airline will have to consider fuel cost,
time loading and unloading passengers from the plane, and
losing a portion of transportation fees that would be received
from the federal excise tax.
Descriptive Statistics: Checked bags/ Carryon
Variable Percent Mean StDev Min Q1
39. Median Q3 Max
Check bag 551.75 90.77 16.01 99
151.1 172 180 234
Carryon 466 74.68 2.40 18
16 17 20 74
N for
Variable Range IQR Mode Mode
Check bag 151.1 39.2 NA NA
Carry on 16 25.5 2 18
CI for Two Variances: Price, Distance
Method
Null hypothesis σ (Weight) / σ (Age) = 1
Alternative hypothesis σ(Weight ) / σ(Age) ≠ 1
Significance level α =
F method was used.
Statistics
95% CI for
Variable N StDev Variance
Check bag 155 16.01 14435.36
Carryon 30 2.40 11771
Ratio of standard deviations =
Ratio of variances =
t-Test: Two-Sample Assuming Unequal Variances
43. If the t stat is larger than the critical two tail value we will
continue to charge for checked bags, as shown in the test t stat
is not larger from the t critical two-tail. In conclusion Dyeus
Airlines should continue to charge for checked bags.
SHORT TITLE OF PAPER
1
Running head: DESCRIPTIVE STATISTICS
1Descriptive Statistics
Andrew Rice
QNT/561
1/16/2017
Dr. Heidi Carty
Descriptive Statistics Interpretation
By not charging for luggage, more passengers would check their
luggage and allow hired baggage handlers to handle their bags.
This will save overall time and allow for a more precise
schedule, and in return save money for the airline.
The total cost of flight delays is $585,252.23 per hour on
average to a large airline like Dyeus. (George 2012) With
Airlines running an average of 17 minutes behind schedule per
day according to the FAA. (Garrick 2007) Our goal with the
sampling was to identify 30 times with a few of our competitors
and determine how much money could be saved based on the 30
samples. After taking 30 samples, we have the data, as well as
the descriptive statistics that goes with the data.
44. Flight Delay Times in Hours
Total Cost
0.25
146313.1
0.36
210690.8
1.654
968007.2
0.012
7023.0
0.0365
21361.7
0.41
239953.4
0.023
13460.8
0.23
134608.0
0.21
122903.0
48. We wanted to see if a baggage fee made a difference in the time
it took to unload and load each plane. It was determined that
baggage fee is charging airlines take an average of 6.9 seconds
per bag. Our second survey looked at the how long it took to
unload each plane using the 6.9-second benchmark. By
lowering the total time it takes to unload the plane, we will, in
turn, be able to save a lot of money. The first set of data
showed the cost of delays with airlines. The second set of data
is a two piece showing first the amount of bags and time to
unload for the airlines that do charge for a baggage fee. The
second part of the data will look at what it took Dyeus airlines
to unload ten planes with their no luggage fee and having the
baggage handlers expedite the baggage versus the passengers.
Flight
# Bags
Time for Unload
1
652
4498.8
2
486
3353.4
3
695
4795.5
4
589
4064.1
5
745
5140.5
6
658
50. 3353.4
Maximum
6582.6
Sum
46347.3
Count
10
Largest(1)
6582.6
Smallest(1)
3353.4
Confidence Level(95.0%)
724.5842611
Dyeus Airline Numbers for baggage time were recorded using
our airline's baggage counts. Our data shows that our average
bag took 4.2 seconds to unload from our planes. The average
we came out with was lower than the time of the baggage fee
airlines. The second set of data looks at the numbers from a 4.2
second standard versus the first 6.9 seconds that it took our
competitors.
Flight
# Bags
Time for Unload
1
652
2738.4
2
486
2041.2
3
695
2919
4
589
2473.8
52. Skewness
0.755747003
Range
1965.6
Minimum
2041.2
Maximum
4006.8
Sum
28211.4
Count
10
Largest(1)
4006.8
Smallest(1)
2041.2
Confidence Level(95.0%)
441.0512894
In this report, I have been able to look at a few variables and
analyze the descriptive statistics involved in our business
decision to not charge customers for excess baggage. Our
business has a two variable idea of the loading and unloading of
a plane will take a shorter time, and in turn saving Dyeus
Airlines money towards off schedule expenses. The cause of
fewer delays will be majority of the baggage being handled by
professional baggage handlers. The effect of fewer delays will
be substantial savings and in turn charging our customers less
overhead. With lower prices, Dyeus Airlines will be able to get
more customers and be able to corner some of the markets with
our low prices.
References
Garrick Blalock, Vrinda Kadiyali, Daniel H. Simon, The Impact
53. of Post-9/11 Airport Security Measures on the Demand for Air
Travel, The Journal of Law and Economics, 2007, 50, 4, 731
George W. Douglas and James C. Miller III, Quality
Competition, Industry Equilibrium, and Efficiency in the Price-
Constrained Airline Market The American Economic Review,
Vol. 64, No. 4 (Sep., 2012), pp. 657-669
Ying Wang, Francis Kofi Andoh-Baidoo, Jun Sun, Security
investment in aviation industry: a longitudinal
analysis, Industrial Management & Data Systems, 2014, 114, 2,
276
Business Research Project
Christopher Abgande, Lee DeVaughan, Sheri LeBeau, Qiana
Reynolds, Andrew Rice
QNT/561
12/19/16
Dr. Heidi Carty
Running head: BUSINESS RESEARCH PROJECT
1
BUSINESS RESEARCH PROJECT
2
Business Research Project
Dyeus Airlines, an international airline, was founded in 2013.
Dyeus Airlines is facing challenging competition from other,
54. larger airlines around the world. To compete with other airline
companies, Dyeus has decided to pilot a system where the
airline waives all excess luggage fees. Most airlines charge a
fee for excess baggage, as well as overweight luggage, and it
will be the strategy of Dyeus Airlines to waive the first two
pieces of luggage from most additional fees. Due to weight
restrictions of the Federal Aviation Administration, any bag
over the weight of 50 pounds will be subject to a $50 fee for
special handling guidelines.
Hypothesis-The Hypothesisis “Boarding times will be faster
when the first two checked bags are free.” The Null
Hypothesis, then, is “There is no difference in boarding times
when the first two checked bags are free.” The Independent
Variable is whether or not the first two checked bags are free.
The Dependent Variable is the flight boarding times.
Dyeus Airlines independent variable is quite simple. This
variable will stand alone and is not affected by any other
variable. Dyeus Airlines will not charge extra baggage fees
moving forward.
By not charging for two bags per ticket, it is Dyeus Airlines’
belief that the boarding and unloading of the plane will be
quicker, which will mean more precise timing in connecting
flights. By pushing the luggage away from overhead storage,
they can get the passengers in and out of the plane faster.
Literature Review- “Passengers, airlines, airport management
and industry experts all consider flight delays as one of the
most important measures of service quality.” (Bubalo &
Gaggero, 2015) The article investigates whether low-cost
carriers can increase their service quality by improving
efficiency.
Flight delays are one of the most expensive costs that an airline
company may ever have to deal with. In the year 2010,
researchers from the University of California reported that
domestic flight delays within the US alone between the year
2007 and 2010 cost an approximate thirty-three billion dollars
(Guy, 2017). To mitigate these unexpected costs, airline
55. companies increase flight costs to have the customers pay for
the costs related to the flight delay. One such strategy would be
the proposed waiver on customer bags. Such a waiver would
reduce the amount of time spent in loading and offloading
luggage on the planes, making it easier and faster for customers
to settle and reducing delays (Guy, 2017). Increased fees
discourages many customers since they have to pay a lot of
money for services they could access at lower prices (de Wit &
Zuidberg, 2012). Companies that reduce luggage fees may end
up enjoying the advantage for a long time. (Barrett, 2004).
De-bundling fees has had an enormous impact on the U.S.
airline industry, with multiple ancillary fees. One paper
predicts that “many network carriers will eliminate ancillary
fees, particularly as they begin to recognize how these fees can
impact other system performance objectives such as minimizing
the number of misconnecting passengers.” (Garrow, Hotle,
and Mumbower, 2012) Another study of de-bundling “predicts
that an airline’s fares will fall when it introduces a bag-fee, but
that the full-trip price (the bag fee plus the new fare) could
either rise or fall.” (Brueckner, Lee, Picard, & Singer, 2015)
Many airlines charge for extra luggage for two reasons. One is
fuel cost and the other is a 7.5% excise tax on tickets.
According to, “The real reason airlines charge checked
fees…And it’s not what you think,” the 7.5% federal excise tax
on domestic tickets applies to airfare and not to ancillary
services. “As long as airlines are able to unbundle, they get a
portion of the transportation cost out from under that tax.”
(Leff, 2015) The airline may be losing revenue when not
charging extra baggage fees because they will not be receiving a
portion of the transportation fee.
When there are charges for the amount of bags that a customer
can bring, customers will generally attempt to stuff one bag in
order to avoid the excess baggage fees. By looking only for the
weight of the bags, we can determine the overall weight of the
plane, and adjust accordingly. In 2009, the airline industry saw
its worst performing year in recent memory. (Sumit, 2009) The
56. cause of poor revenue was due in part to the economic recession
that the world felt. In order to make up for lost revenue,
various airlines started to charge extra fees for baggage fees.
According to the USA Today article, several airlines charge up
to $25 for the first bag and $35 for any additional bag. (Buleen,
2014)
Fuel hedging is when a company that uses large amounts of fuel
or crude oil can purchase the oil at an agreed upon price, and
will pay that price throughout the year. Many airlines choose
not to utilize fuel hedging, and just pass the extra cost onto the
customers. (Carter, 2012)
In 2008, airlines de-bundled “free” baggage fees. In the article,
“The Market Structure Dynamics Created by Debundling of
Airline Bag Fees,” “the ULCCs operating in the United States
domestic airline routes, have implemented in their pricing
structure a higher carry-on baggage fee than their checked-
baggage fees.” (Schumann & Singh, 2014) In 2013, the US
Department of Transportation calculated that U.S. carriers had a
revenue of 3.35 billion in checked bag fees. (Scotti & Dresner,
2015) Some airline carriers have elected not to charge for
checked bags. For example, Southwest does not charge a fee
for the first two bags, and Jet Blue allows one checked bag with
no charge.
When customers are charged extra for checking bags, they
generally carry-on bags, especially for a short trip. Checked
bags slow airline turnaround time, since it takes longer for the
bags to be processed, moved to another plane for connecting
flights, or sent to baggage claim.
“Although passenger traffic is still the major source of
revenue for combination carriers, air cargo carriage has become
an increasingly important revenue source for these carriers, with
some deriving 40% of their revenue from cargo operations.”
(Kasilingam 1996; Zhu, Ludema, and van der Heijden 2000;
Zhang and Zhang 2002; Billings, Diener, and Yuen 2003; LaDue
2004). “Cargo delivery for these carriers is therefore heavily
influenced by passenger operations, such as flight scheduling,
57. routing, and the amount of baggage that each passenger can
bring” (Kasilingam 1996; Zhu, Ludema, and van der Heijden
2000; Zhang and Zhang 2002; Billings, Diener, and Yuen 2003;
LaDue 2004).
The theory behind “Pay as you weigh” is that passengers are
charged based on the passenger’s total baggage and body
weight. “Most airlines worldwide have been only marginally
profitable in recent decades despite continued and rapid growth
in demand for air travel” (Duganis, 2006 and 2010; Janofsky,
2008; Vasigh et al , 2008). According to the Economist, “It is a
fact that an aircraft of a given make and model has a strict
maximum carrying capacity. There are numerous examples
about the critical importance of weight and how an airline
attempts to reduce weight in a flight. With fuel accounting for a
large share of costs for all airlines and the price of which has
risen substantially over the last few years, reducing weight can
significantly contribute to improving profitability.” (The
Economist , 2011)
References
Barrett, S. D. (2004). How do the demands for airport services
differ between full-service carriers and low-cost carriers?
Journal of Air Transport Management, 10(1), 33-39.
Bhatta, B. P. (2013). Pay-as-you-weigh pricing of an air ticket:
Economics and major issues for discussions and investigations.
Journal of Revenue and Pricing Management, 12(2), 103-119.
doi:dx.doi.org/10.1057/rpm.2012.47
Bhatta, B. P., Ghimire, H. L., & Nesse, J. G. (2014). Pay-as-
you-weigh pricing of an air ticket: Message of media and
public about the concept from a public policy perspective.
Journal of Revenue and Pricing Management, 13(4), 291-308.
doi:dx.doi.org/10.1057/rpm.2014.12
Brueckner, J. K., Lee, D. N., Picard, P. M., & Singer, E. (2015).
58. Product unbundling in the travel industry: the economics of
airline bag fees. Journal of Economics and Management
Strategy, 24(3), 457-484. Retrieved from
http://search.ebscohost.com/contentproxy.phoenix.edu/login.asp
x?direct=true&db=eoh&AN=1535706&site=ehost-live
doi:10.1111/jems.12106
Bubalo, B., & Gaggero, A. A. (2015). Low-cost carrier
competition and airline service quality in Europe. Transport
Policy, 43, 23-31. Retrieved from
http://www.elsevier.com/locate/tranpol
Buleon, C. (2014, Spring). Checked Bags Around the Airline
Business. Retrieved from
http://traveltips.usatoday.com/southwest-airlines-checked-
baggage-rules-63778.html
Carter, D., Roger, D., & Simkins, B. (2012, September). Does
Fuel Hedging Make Economic Sense? The Case of the US
Airline Industry. Retrieved from
http:/dx.doi.org/10.2139/ssrn.325402
de Wit, J. G., & Zuidberg, J. (2012). The growth limits of the
low cost carrier model.
Journal of Air Transport Management, 21, 17-23.
Garrow, L. A., Hotle, S., & Mumbower, S. (2012). Assessment
of product debundling trends in the U.S. airline industry:
Customer service and public policy implications. Elsevier
Transportation Research Part A, 255-268.
doi:10.1016/j.tra.2011.09.009
Guy, A. (2017). Flight delays cost $32.9 billion, passengers
foot half the bill. Berkeley News. Retrieved 6 January 2017,
from http://news.berkeley.edu/2010/10/18/flight_delays/
8/01409171011055834
Leff, G. (2015, April 21). The real reason airlines charge
checked bags fees... and it's not what you think. Retrieved from
http://http://viewfromthewing.boardingaa.com/2015/04/21/the-
real-reason-airlines-charge-checked-bag-fees-and-its-not-what-
you-think/
Schumann, H., & Singh, H. (2014, September). The Market
59. Structure Dynamics Created by De-Bundling of Airline Bag
Fees. Journal of Economics and Economic Education, 15(3),
186-197.
Scotti, D., & Dresner, M. (2015, October). The Impact of
Baggage on Passenger Demand on US Air Routes. Transport
Policy, 43(1), 4-10. doi:10.1016/j.tranpol.2015.05.017
Sumit, A., Souphala, C., Neale, M., & Johannes, S. (2014,
June). Benefit-Cost Analysis Financial Regulation. Journal of
Legal Studies, 43(2), 239-252.
Wong, W. H., Van Hui, Y., & Leung, L. C. (2009). Optimal
baggage-limit policy: Airline passenger and cargo allocation.
Transportation Science, 43(3), 355-369. Retrieved from
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2
Zane, C., & Reyes, P. (2014). Airlines' plight: Where has all
the luggage gone? Management Research Review, 33(7), 767-
782. doi:dx.doi.org/10.110