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QNT/561
Dr. Heidi carty
1/20/17
Christophe Agbande, Lee DeVaughan, sheri lebeau, qiana
Reynolds, Andrew rice
Business Research Project
Introduction
Dyeus Airlines, an international airline, was founded in 2013.
Dyeus Airlines is facing challenging competition from other,
larger airlines around the world. In the hopes of competing
with the various airline companies, Dyeus has decided to pilot a
system where the airline waives all excess luggage fees. Most
airlines charge a fee for excess baggage, as well as overweight
luggage, and it will be the strategy of Dyeus Airlines to waive
the first two pieces of luggage from all additional fees. Due to
weight restrictions of the Federal Aviation Administration, any
bag over the weight of 50 pounds will be subject to a $50 fee
for special handling guidelines.
Research question
Null hypothesis/alternate hypothesis
Literature review
Sampling approach
Descriptive statistics
Inferential statistics
Summary of research results
Summary of challenges
Implications and recommendations
charts
references
Buleon, C. (2014, Spring). Checked Bags Around the Airline
Business. Retrieved from
http://traveltips.usatoday.com/southwest-airlines-checked-
baggage-rules-63778.html
Carter, D., Roger, D., & Simkins, B. (2012, September). Does
Fuel Hedging Make Economic Sense? The Case of the US
Airline Industry. Retrieved from
http:/dx.doi.org/10.2139/ssrn.325402
Lind, D., Marchal, W., & Wathan, S. (2014). Statistical
techniques in business and economics (16th ed.). New York,
NY: McGraw-Hill Irwin.
Schumann, H., & Singh, H. (2014, September). The Market
Structure Dynamics Created by De-Bundling of Airline Bag
Fees. Journal of Economics and Economic Education, 15(3),
186-197.
Scotti, D., & Dresner, M. (2015, October). The Impact of
Baggage on Passenger Demand on US Air Routes. Transport
Policy, 43(1), 4-10. doi:10.1016/j.tranpol.2015.05.017
Sumit, A., Souphala, C., Neale, M., & Johannes, S. (2014,
June). Benefit-Cost Analysis Financial Regulation. Journal of
Legal Studies, 43(2), 239-252.
Zane, C., & Reyes, P. (2014, June). Airlines Plight' Where has
all the Luggage Gone? Mamagement Research Review, 33(7),
767-782. Retrieved from
http://dx.doi.org/10.1108/01409171011055834
Collect the team members' Week 4 individual descriptive
statistics and the Week 5 individual Inferential Statistics and
Findings assignment papers and spreadsheets.
Review each team member's descriptive statistics and inferential
statistics and findings, incorporating the best elements into one
team inferential statistics and findings paper and spreadsheet. If
anyone changed the variables or research question, then you
will need to redo the statistics to be using the same two
variables so that your research paper is consistent. Points will
be deducted if the same research question and variables are not
consistent throughout the paper.
· Note the strengths and weaknesses (you don't need to discuss
this in the paper)
· Where there are differences, collaborate with your team to
find the best approach. (you don't need to discuss this in the
paper).
Complete the cumulative Business Research Project by
combining all parts into a 2,450- to 2,800- word paper that is
between by collaborating with your team to include the
following:
· sampling approach
· data collection methods
· descriptive statistics
· Revised tables or figures based on prior instructor feedback
· Description or interpretation of the tables or figures
· inferential statistical analyses
· Summary of the results of testing the null hypothesis, with a
clear statement whether or not the null hypothesis was rejected
· Answers to the research questions
· Conclusions that were derived from this study
· An inconclusive result is acceptable for this project. Should
that be the case, suggest potential future research efforts and a
new research questions that might provide more definitive
results.
· Recommendations based on the results
· Observations (reflection) on the business problem and its
solution
· Research challenges your team experienced in this study
· Steps to minimize challenges in future research
· Suggested future research based on your research results,
challenges, and implications
Format your Business Research Report consistent with APA
guidelines.
Develop a 12- to 16-slide Microsoft® PowerPoint® presentation
that includes the following elements:
· Overall picture of the research process (e.g., a slide for
research question and hypothesis statements, literature review,
sampling approach, data collection, descriptive statistics, etc.)
· Summary of the research results including specific answers to
the research question
· Summary of the challenges, implications, and
recommendations
Submit the Business Research
Report, Microsoft® Excel® spreadsheet, and
Microsoft® PowerPoint® presentation to the Assignment Files
tab.
Business Research Project
Inferential Statistics
Sheri LeBeau
QNT/561
1/23/17
Dr. Heidi Carty
Running head: BUSINESS RESEARCH PROJECT
1
BUSINESS RESEARCH PROJECT
6
Inferential Statistics
The Hypothesis being tested is, “Passenger boarding times
will be decrease when the bags are free.” And the Null
Hypothesis is “There is no difference in boarding times when
bags are free.” The data collected for the study was boarding
times, with paid luggage, and boarding times, with free luggage.
To reject the null hypothesis, there will be a difference between
the boarding times.
The Independent variable is whether or not the first two
checked bags are free, and the dependent variable is flight
boarding times. The data was mined from collected data, both
six months in the past and six months in the future. The
independent variable data, whether the bags were free or not
free, has already been collected.
The t-test was used for averages of two samples, boarding
times when baggage is free, and boarding times when baggage
is paid. The t-test chosen was the t-test paired. The confidence
level alpha is 1, with .05 for a confidence level of 95%. If the P
value<alpha, then we reject the null hypothesis. If the P value
is >alpha then we fail to reject the null hypothesis. P=
4.16187E-08>1, so the null hypothesis is rejected.
Appendix A
t-Test: Paired Two Sample for Means
Free
Paid
Mean
9.666666667
13.88333333
Variance
12.97175141
12.88446328
Observations
60
60
Pearson Correlation
-0.041079213
Hypothesized Mean Difference
0
df
59
t Stat
-6.29536021
P(T<=t) one-tail
2.08094E-08
t Critical one-tail
1.671093032
P(T<=t) two-tail
4.16187E-08
t Critical two-tail
2.000995378
Appendix C
Reference
Lind, D., Marchal, W., & Wathan, S. (2014). Statistical
techniques in business and economics (16th ed.). New York,
NY: McGraw-Hill Irwin.
FreePaid
515
717
1513
1416
612
614
68
1313
1516
713
1010
1012
159
1319
58
1416
79
1318
710
918
158
616
1511
1311
1118
720
619
910
1212
818
515
515
619
89
719
911
513
612
715
1517
1314
712
1519
1512
1510
617
510
1310
1218
918
88
1210
1511
1112
1018
1120
1216
515
515
914
SHORT TITLE OF PAPER
1
Running head: DESCRIPTIVE STATISTICS
1Descriptive StatisticsSheri LeBeauQNT/561
1/16/17
Dr. Heidi CartyDescriptive Statistics
The following descriptive statistics are based on analyzing a
sample of raw data obtained from data mining for 6 months of
charged baggage, and six months of free baggage, to determine
if there is any impact on boarding times. The raw data is
contained in Appendix A.
Free Baggage
Central Tendency: The mean of the data set is 9.789041
Dispersion: The standard deviation is 3.214304
Number: 365
Min/Max: 5 MIN/15 MAX
Confidence Interval: 9.789041+-.160
Charged Baggage
Central Tendency: The mean of the data set is 13.967123
Dispersion: The standard deviation is 3.5392639
Number: 365
Min/Max: 8 MIN/20 MAX
Confidence Interval: 13.96712 +-.176
Descriptive Statistics Interpretation
Free Baggage
The first two items of checked baggage are free, with the
exception of overweight fees.
Charged Baggage
The first two items of checked baggage are charged for, with
the addition of overweight fees.
Appendix A
Raw data used in the analysis
FREEColumn1Column2Column3Column4Column5Column6Colu
mn7Column8Column9Column10Column11Column12Column13
Column14Column15Column16Column17Column18Column19
51513711107910713111214135768
76712961461478141186141165
1515159891111681112913156675
14131515151285158151511811912117
6111561411611101115812159141278
67612116135111214711979712
66515511913101212914131313135
139131078915969612677610
1512121212157151381512615118156
789614121151156614614989
105868895514513511141456
10512513513958511676111114
156157156711151171210151515715
138111111111310131589111077148
5710712116712671487108910
1491111911961510159117715510
751271351278751051013141311
1365610111271010101311101011158
77510121012101015148615611155
91591313812125513586117610
CHARGEDColumn1Column2Column3Column4Column5Column
6Column7Column8Column9Column10Column11Column12Colu
mn13Column14Column15Column16Column17Column18Column
19
15814171518101611171613131410817913
1716129128911131210121411915161513
131119910141216181812131288198178
16111214191320141813141417121815121914
1218101819917151910189820151516139
1420171481619111618181381716161613
8191010111581417201313121511151215
1310102017121915161316152014159198
161218162020882018191018131716916
1318181620111520121314101217814813
101581714111419881217191515101414
12151010158121518171015171017201920
91911148111719181013181191891017
19912191117132013161410141119101917
8191819141191781515179820201811
161120171914191818131616141114121217
91316151712121515891220151317817
18121514131413151118911201114191610
1015151218101616171291516129141112
1817141316111517109171011151581314
Appendix B
Charts and Tables
Appendix C
Descriptive Statistics
RUNNING HEAD: INFERENTIAL STATISTICS 1
(
Inferential Statistics
Christophe
Agbande
QNT/561
January 23
, 2017
Dr. Heidi Carty
)
The research question is whether there is a correlation in
Dreyus Airlines profit depending on the decision to charge for
checked bags or not to charge for checked bags. For this
project, the dependent variable to charge for checked bags or
not to and the independent variable is the policies effect on the
airlines profitability. To accomplish this study, forty flights
were sampled, making a dataset of sample size forty. The
customers with checked bags was on a Likert scale of 1-10, and
the profitability was measured in checked bags.
In helping establish whether there is a relationship
between the two variables, a regression slope test was
performed. The hypotheses turned out this way:
(Not a significant linear relationship between charging or not
charging for checked bags and airline profits)
(Is a significant linear relationship between charging or not
charging for checked bags and airline profits)
I have inputted the regression analysis from the data
plugged into Excel
SUMMARY OUTPUT
Regression Statistics
Multiple R
0.045291
R Square
0.002051
Adjusted R Square
-0.02421
Standard Error
2.805821
Observations
40
ANOVA
df
SS
MS
F
Significance F
Regression
1
0.614932
0.614932
0.07811
0.781390647
Residual
38
299.1601
7.872633
Total
39
299.775
Coefficients
Standard Error
t Stat
P-value
Intercept
6.383032
0.866527
7.366223
7.9E-09
X Variable 1
-0.00833
0.029804
-0.27948
0.781391
Lower 95%
Upper 95%
Lower 95.0%
Upper 95.0%
4.628839423
8.137223891
4.628839423
8.137223891
-0.068664042
0.05200485
-0.068664042
0.05200485
Based on what the regression statistics show; the
correlation between the two variables is barely present. Based
on inspection, the correlation coefficient of 0.04528 (square
root of R squared) represents no correlation. Coefficient of
determination of 0.002051 represents the fact that 99.7949%
variation is not explained. Further establishing this claim;
stating there is not a relationship, the regression hypothesis test
could be analyzed. Based on the table inserted above, the
numbers for the dependent variable is reviewed its significance.
T-statistic for the hypothesis test is -0.27948, showing a
respective p-value of 0.781391. Based on a significance level of
0.01, 0.05, or 0.10, the null hypothesis would be rejected.
Descriptive StatisticsChristophe AgbandeQNT/561
January 16, 2017
Dr. Heidi Carty
SHORT TITLE OF PAPER
1
Running head: DESCRIPTIVE STATISTICS
1
Descriptive Statistics
The Independent Variable is Carry -on bags with fee. The
Dependent Variable is the carry-on bags w/o fee.
Variable #1 Carry-on bags with fee
Normally Distributed
Central Tendency:
Dispersion:
Number:
Min/Max:
Confidence Interval: (if distribution is normal)
Variable #2 Carry-on bags w/o fee
Not normally distributed
Central Tendency:
Dispersion:
Number:
Min/Max:
Confidence Interval: (if distribution is normal)
Attribute Variable Name (if applicable)
.
Descriptive Statistics Interpretation
Numeric Variable
Descriptive Statistics- 2016 Checked baggage Sales by Month
Paid
Unpaid
Mean
1481.667
Mean
1432.5
Standard Error
136.5949
Standard Error
142.5032
Median
1942.5
Median
2015
Mode
#N/A
Mode
#N/A
Standard Deviation
473.1787
Standard Deviation
493.6456
Sample Variance
223898.1
Sample Variance
243686
Kurtosis
-1.57635
Kurtosis
-1.69217
Skewness
0.399261
Skewness
0.345375
Range
1345
Range
1365
Minimum
1606
Minimum
1659
Maximum
2951
Maximum
3024
Sum
25880
Sum
26770
Count
12
Count
12
Confidence Interval(95.0%)
267.7211
Confidence Interval(95.0%)
279.3012
Numeric Variable
Descriptive Statistics- 2016 Checked baggage Sales by Month
Paid
Unpaid
Mean
1555.75
Mean
1623.667
Standard Error
151.7854
Standard Error
81.52899
Median
1671
Median
1724
Mode
#N/A
Mode
#N/A
Standard Deviation
525.7999
Standard Deviation
282.4247
Sample Variance
276465.5
Sample Variance
79763.72
Kurtosis
4.981176
Kurtosis
2.340538
Skewness
-2.14873
Skewness
-1.5396
Range
1866
Range
989
Minimum
0
Minimum
933
Maximum
1866
Maximum
1922
Sum
17190
Sum
19484
Count
12
Count
12
Confidence Interval(95.0%)
297.4938
Confidence Interval(95.0%)
159.7939
Scatter Plot- 2015 carry ons w paid Checked Baggage Sales by
Month
Scatter Plot- 2016 carry-ons w paid Checked baggage Sales by
Month
DESCRIPTIVE STATISTICS
2
Appendix A
Raw data used in the analysis
carry ons w paid Checked baggage Sales by Month
Company
Jan
Feb
March
April
May
June
July
August
Sept
Oct
Nov
Dec
Total
Averages
2015
1628
1812
1790
1825
2501
2951
1870
2015
1606
2622
2646
2614
25880
2015
2016
2016
1659
1853
1830
1916
2596
3024
1939
2091
1661
2728
2753
2720
26770
2157
2231
carry one w/o paid baggageSales by Month
Company
Jan
Feb
March
April
May
June
July
August
Sept
Oct
Nov
Dec
Total
Averages
2015
906
1246
1692
1388
1866
1546
1680
1848
1672
1670
1676
0
17190
2015
2016
2016
933
1283
1743
1430
1922
1592
1730
1903
1722
1720
1726
1778
19484
1433
1624
Appendix B
Charts and Tables
Appendix C
Descriptive Statistics
2015 Jan Feb March April May June July August
Sept Oct Nov Dec 906 1246 1692 1388 1866 1546 1680
1848 1672 1670 1676 0 2016 Jan Feb March April
May June July August Sept Oct Nov Dec
933.18000000000018 1283.3799999999999
1742.76 1429.6399999999999 1921.98
1592.3799999999999 1730.4 1903.44
1722.1599999999999 1720.1 1726.28
1778.0683999999999
2015 Jan Feb Mar Apr May June July Aug Sept Oct
Nov Dec 1628 1812 1790 1825 2501 2951 1870 2015 1606 2622
2646 2614 Jan Feb Mar Apr May June July Aug
Sept Oct Nov Dec 2016 Jan Feb Mar Apr May June
July Aug Sept Oct Nov Dec 1659 1853 1830 1916 2596 3024
1939 2091 1661 2728 2753 2720 2015 Jan Feb March
April May June July August Sept Oct Nov Dec
906 1246 1692 1388 1866 1546 1680 1848 1672 1670 1676 0
2016 Jan Feb March April May June July August
Sept Oct Nov Dec 933.18000000000018
1283.3799999999999 1742.76 1429.6399999999999
1921.98 1592.3799999999999 1730.4 1903.44
1722.1599999999999 1720.1 1726.28
1778.0683999999999 2015 Jan Feb March April
May June July August Sept Oct Nov Dec 1628 1812
1790 1825 2501 2951 1870 2015 1606 2622 2646 2614 2016
Jan Feb March April May June July August
Sept Oct Nov Dec 1659 1853 1830 1916 2596 3024 1939
2091 1661 2728 2753 2720
SHORT TITLE OF PAPER
1
Running head: DESCRIPTIVE STATISTICS
1Descriptive StatisticsLee DeVaughnQNT/561
January 16, 2017
Dr. Heidi CartyDescriptive Statistics
Weight
Distribution: State if not normally distributed
Central Tendency: Mean = 149 Lbs.
Dispersion: Standard Deviation = 30 Lbs
Number: 100
Min/Max: 99 pounds and 234 Lbs.
Confidence Interval: 144 to 155 Lbs.
Age
Distribution: State if not normally distributed
Central Tendency: Median = 36 years
Dispersion: Interquartile Range = 20.5 years / 2 = ± 10 years
Count: 100
Min/Max: 18 years and 74 years
Confidence Interval: Not applicable (data is not normally
distributed)
See the histogram in Appendix A, and descriptive statistics in
Appendix B. A scatter plot is in Appendix C.
Descriptive Statistics Interpretation
Numeric Variable Weight
Body Weight
One hundred subjects were randomly selected. Their body
weight was observed between 99 and 234 pounds. Their average
weight was 149 pounds, with a variation of plus or minus 30
pounds. One half or more were above 149 pounds. There is 95%
confidence that the population body weight average is between
144 and 155 pounds.
Numeric Variable Age
Age
The data was significantly skewed. One hundred subjects were
randomly selected. Their ages were between 18 and 74 years,
with a variation of plus or minus 10 years. One half or more
subjects were 36 years of age or older. The middle half of the
subjects’ ages fell between 27 and 47 years. The most frequent
age was 36 years.
Appendix A
Age and Weight
Appendix B
Charts and Tables
Appendix C
Descriptive Statistics
Descriptive Statistics: Weight, Age
Variable Percent Mean StDev Min Q1
Median Q3 Max
Weigh 100 168.77 16.01 99 151.1
172 180 234
Age
100 17.82 2.40 18 16 17
20 74
N for
Variable Range IQR Mode Mode
Weight 151.1 39.2 NA NA
Age 16 25.5 2 18
CI for Two Variances: Price, Distance
Method
Null hypothesis σ (Weight) / σ (Age) = 1
Alternative hypothesis σ(Weight ) / σ(Age) ≠ 1
Significance level α =
F method was used.
Statistics
95% CI for
Variable N StDev Variance
Weight 155 16.01 1011.1
Age
30 2.40 33.3
Ratio of standard deviations =
Ratio of variances =
_1546107177.xls
Chart1151617181920212215161717.81818181822.41716204
Weigth(lbs)
170
150
151
152
151.5
172
175
175
180
180
200
168.7727272727
16.01
172
151.5
180
28.5
Sheet1TimeAgeWeigth(lbs)015170116150217151318152419151
.55201726211757221758151809161801017200mean17.8181818
182168.7727272727SD2.416.01median17172Q116151.5Q32018
0interquartile428.5TimeAgeWeigth(lbs)01517011615021715131
8152419151.55201726211757221758151809161801017200mean
17.8181818182168.7727272727SD2.416.01median17172Q11615
1.5Q320180interquartile428.5
Sheet1
Age
Weigth(lbs)
Age and Weight
Weigth(lbs)
_1546107123.xls
Chart1001122334455667788991010
Age
Weigth(lbs)
Age and Weight
15
170
16
150
17
151
18
152
19
151.5
20
172
21
175
22
175
15
180
16
180
17
200
Sheet1TimeAgeWeigth(lbs)015170116150217151318152419151
.55201726211757221758151809161801017200mean17.8181818
182168.7727272727SD2.416.01median17172Q116151.5Q32018
0interquartile428.5TimeAgeWeigth(lbs)01517011615021715131
8152419151.55201726211757221758151809161801017200mean
17.8181818182168.7727272727SD2.416.01median17172Q11615
1.5Q320180interquartile428.5
Sheet1
Age
Weigth(lbs)
Age and Weight
Weigth(lbs)
Sheet1Time
AgeWeigth(lbs)015170116150217151318152419151.552017262
11757221758151809161801017200mean17.8181818182168.772
7272727SD2.416.01median17172Q116151.5Q320180interquarti
le428.5Time
AgeWeigth(lbs)015170116150217151318152419151.552017262
11757221758151809161801017200mean17.8181818182168.772
7272727SD2.416.01median17172Q116151.5Q320180interquarti
le428.5
Age and Weight
Age 0 1 2 3 4 5 6 7 8 9 10 15
16 17 18 19 20 21 22 15 16 17
Weigth(lbs) 0 1 2 3 4 5 6 7 8
9 10 170 150 151 152 151.5 172 175 175
180 180 200
Weigth(lbs) 15 16 17 18 19 20 21 22 15 16
17 17.818181818181817 2.4 17 16 20 4
170 150 151 152 151.5 172 175 175 180 180
200 168.77272727272728 16.010000000000002
172 151.5 180 28.5
Sheet2
Sheet3
Sheet4
Sheet11149.92$443KeyTravel Code Boundries for check cost
1149.91$650Checked bages1051149.93$650Carry on bages
21101135.93$4432251140.94$600Travel times 1-2 times a week
13351148.94$4433-7 times a week 24451144.94$450once a
month35551149.94$735Twice a month
46601149.92$4437702220.91$4008802221.91$4189902235.92$
335101002244.91$6182240.91$4202230.94$3502233.91$45522
21.91$4432220.92$6502220.93$505Business class traveler
Checked/Carry onWeight of bagTimes traveled Cost Checked
BagesCarry
on$443$400$650$418$650$335$443$618$600$420$443$350$45
0$455$735$443$443$650$505t-Test: Two-Sample Assuming
Unequal
Variances443400Mean551.75466Variance14435.3571428571117
71Observations89Hypothesized Mean Difference0df14t
Stat1.53706703P(T<=t) one-tail0.0732830222t Critical one-
tail1.7613101358P(T<=t) two-tail0.1465660444t Critical two-
tail2.1447866879If the t stat is larger than the critical two tail
vaule we will contenue to charge for checked bags
Column1Confidence
Level(95.0%)90.7712019758Column1Confidence
Level(95.0%)74.6810378317
Sampling and Data Collection Plan
Lee DeVaughn
QNT/561
January 9, 2016
Dr. Heidi Carty
Running head: SAMPLING AND DATA COLLECTION PLAN
1
SAMPLING AND DATA COLLECTION PLAN
2
Sampling and Data Collection Plan
Dyeus Airlines, founded in 2013, is an international airlines
serving most major cities all over the world. The airlines has
decided to waive all excess luggage fess for their customers,
they have decided to do this to compete with the competition.
From the survey Dyeus Airlines is wanting to learn the volume
of flyers, based on a lower luggage cost or no luggage fee at all.
The target population used will be the business traveler, the
reason for using this population is because they travel the most
and the change will have a bigger impact on this traveler. The
method of sampling used will be Stratified Random Sampling,
the decision to use this method is based on the fact that the
business domestic and international traveler will be represented
in a smaller group size. Other information to be gain flight cost
in comparison to all other airlines.
To test the validity of the questionnaire, Dyeus Airlines will use
a small sample of customers (100). From this sample Dyeus
Airlines can compute the standard deviation of the number of
business travelers that travel frequently and how many pieces of
luggage they carry on or check. The reliability can be compared
to travel manifest of business travelers.
Collected Data
The data will be physically collected by telephone solicitation,
other means of collecting data will be asking customers to take
a short survey after they have booked a flight. By doing this it
will give Dyeus Airlines a wider range of customers to reach
with their survey. Six survey question have been created to
collect the information needed to see if having no luggage fees
are a sound business decision. The information collected will be
stored in Dyeus Airlines data base at the corporate offices. Only
a few key people will have access to the information, which will
be pass word protected.
Survey Questions
· How long have you used our airlines?
Less than 6 months
1 year to less than 3 years
3 years to less than 5 years
5 years or more
· How frequently do you fly with this airline domestically?
Every day
Every week
2-3 times a week
Once a week
2-3 times a month
4-6 times a month
Once or twice a year
· How frequently do you fly with this airline internationally?
Every day
Every week
2-3 times a week
Once a week
2-3 times a month
4-6 times a month
Once or twice a year
· How many pieces of luggage do you carry with you?
1 carry on
2 carry on
1 carry on 1 checked bag
1 carry on 2 checked bags
· How would you rate your overall satisfaction with us?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
· How likely is it that you would recommend us to a
friend/collogue?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Inferential Statistics and findings
Lee DeVaughn
QNT/561
January 23, 2017
Dr. Heidi Carty
Running head: INFERENTIAL STATISTICS AND FINDINGS
1
INFERENTIAL STATISTICS AND FINDINGS
4
Inferential Statistics and findings
The hypothesis test will tell Dyeus Airlines if overall flight cost
in comparison to all other airlines, compared to overall cost of
passengers with less baggage fees, and having the potential of
fewer flight delays. In this hypothesis test Dyeus Airlines will
test business class traveler with one checked bag at a rate of
$25, and a business class traveler with two carryon bags. The
dependent variable would be flight cost with checked bags, and
the independent variable would be cost with a carryon bag.
The hypothesis test used in this research is t-test two-sample
assuming unequal variances, this test along with the research
questions and the two variables, will give Dyeus Airlines the
information needed to consider if they should discontinue
charging for checked bags. Research questions used are:
· How many times a week do business class travelers travel?
· How many bags do they carry on?
The method of hypothesis testing used is t-test two sample
assuming unequal variances. This will help Dyeus Airlines in
their decision on whether or not to continue with charging for
checked bags. Dyeus Airline will have to consider fuel cost,
time loading and unloading passengers from the plane, and
losing a portion of transportation fees that would be received
from the federal excise tax.
Descriptive Statistics: Checked bags/ Carryon
Variable Percent Mean StDev Min Q1
Median Q3 Max
Check bag 551.75 90.77 16.01 99
151.1 172 180 234
Carryon 466 74.68 2.40 18
16 17 20 74
N for
Variable Range IQR Mode Mode
Check bag 151.1 39.2 NA NA
Carry on 16 25.5 2 18
CI for Two Variances: Price, Distance
Method
Null hypothesis σ (Weight) / σ (Age) = 1
Alternative hypothesis σ(Weight ) / σ(Age) ≠ 1
Significance level α =
F method was used.
Statistics
95% CI for
Variable N StDev Variance
Check bag 155 16.01 14435.36
Carryon 30 2.40 11771
Ratio of standard deviations =
Ratio of variances =
t-Test: Two-Sample Assuming Unequal Variances
443
400
Mean
551.75
466
Variance
14435.36
11771
Observations
8
9
Hypothesized Mean Difference
0
df
14
t Stat
1.537067
P(T<=t) one-tail
0.073283
t Critical one-tail
1.76131
P(T<=t) two-tail
0.146566
t Critical two-tail
2.144787
If the t stat is larger than the critical two tail value we will
continue to charge for checked bags, as shown in the test t stat
is not larger from the t critical two-tail. In conclusion Dyeus
Airlines should continue to charge for checked bags.
SHORT TITLE OF PAPER
1
Running head: DESCRIPTIVE STATISTICS
1Descriptive Statistics
Andrew Rice
QNT/561
1/16/2017
Dr. Heidi Carty
Descriptive Statistics Interpretation
By not charging for luggage, more passengers would check their
luggage and allow hired baggage handlers to handle their bags.
This will save overall time and allow for a more precise
schedule, and in return save money for the airline.
The total cost of flight delays is $585,252.23 per hour on
average to a large airline like Dyeus. (George 2012) With
Airlines running an average of 17 minutes behind schedule per
day according to the FAA. (Garrick 2007) Our goal with the
sampling was to identify 30 times with a few of our competitors
and determine how much money could be saved based on the 30
samples. After taking 30 samples, we have the data, as well as
the descriptive statistics that goes with the data.
Flight Delay Times in Hours
Total Cost
0.25
146313.1
0.36
210690.8
1.654
968007.2
0.012
7023.0
0.0365
21361.7
0.41
239953.4
0.023
13460.8
0.23
134608.0
0.21
122903.0
0.15
87787.8
1.36
795943.0
0.036
21069.1
0.236
138119.5
0.23
134608.0
0.13
76082.8
0.003
1755.8
0.23
134608.0
0.45
263363.5
1.63
953961.1
0.26
152165.6
1.95
1141241.8
0.56
327741.2
2.13
1246587.2
1.56
912993.5
0.23
134608.0
0.65
380413.9
2
1170504.5
0.15
87787.8
0.56
327741.2
0.8954
524034.8
Descriptive Analysis of Total Cost
Mean
362581.3141
Standard Error
72522.21979
Median
149239.3187
Mode
134608.0129
Standard Deviation
397220.557
Sample Variance
1.57784E+11
Kurtosis
-0.093977551
Skewness
1.175434673
Range
1244831.493
Minimum
1755.75669
Maximum
1246587.25
Sum
10877439.42
Count
30
Largest(1)
1246587.25
Smallest(1)
1755.75669
Confidence Level(95.0%)
148324.5936
The second item that our sample wanted to look at was the total
amount of bags on a specific plane and how long it took to
unload the plane. Going back to the first variable, it was
determined that quickly expediting the loading and unloading of
the airplane; there would be a saving of funds that went along
with that.
We wanted to see if a baggage fee made a difference in the time
it took to unload and load each plane. It was determined that
baggage fee is charging airlines take an average of 6.9 seconds
per bag. Our second survey looked at the how long it took to
unload each plane using the 6.9-second benchmark. By
lowering the total time it takes to unload the plane, we will, in
turn, be able to save a lot of money. The first set of data
showed the cost of delays with airlines. The second set of data
is a two piece showing first the amount of bags and time to
unload for the airlines that do charge for a baggage fee. The
second part of the data will look at what it took Dyeus airlines
to unload ten planes with their no luggage fee and having the
baggage handlers expedite the baggage versus the passengers.
Flight
# Bags
Time for Unload
1
652
4498.8
2
486
3353.4
3
695
4795.5
4
589
4064.1
5
745
5140.5
6
658
4540.2
7
523
3608.7
8
852
5878.8
9
954
6582.6
10
563
3884.7
Competitors
Mean
4634.73
Standard Error
320.3067731
Median
4519.5
Mode
#N/A
Standard Deviation
1012.898953
Sample Variance
1025964.289
Kurtosis
0.032445637
Skewness
0.755747003
Range
3229.2
Minimum
3353.4
Maximum
6582.6
Sum
46347.3
Count
10
Largest(1)
6582.6
Smallest(1)
3353.4
Confidence Level(95.0%)
724.5842611
Dyeus Airline Numbers for baggage time were recorded using
our airline's baggage counts. Our data shows that our average
bag took 4.2 seconds to unload from our planes. The average
we came out with was lower than the time of the baggage fee
airlines. The second set of data looks at the numbers from a 4.2
second standard versus the first 6.9 seconds that it took our
competitors.
Flight
# Bags
Time for Unload
1
652
2738.4
2
486
2041.2
3
695
2919
4
589
2473.8
5
745
3129
6
658
2763.6
7
523
2196.6
8
852
3578.4
9
954
4006.8
10
563
2364.6
Dyeus Airlines
Mean
2821.14
Standard Error
194.9693402
Median
2751
Mode
#N/A
Standard Deviation
616.5471888
Sample Variance
380130.436
Kurtosis
0.032445637
Skewness
0.755747003
Range
1965.6
Minimum
2041.2
Maximum
4006.8
Sum
28211.4
Count
10
Largest(1)
4006.8
Smallest(1)
2041.2
Confidence Level(95.0%)
441.0512894
In this report, I have been able to look at a few variables and
analyze the descriptive statistics involved in our business
decision to not charge customers for excess baggage. Our
business has a two variable idea of the loading and unloading of
a plane will take a shorter time, and in turn saving Dyeus
Airlines money towards off schedule expenses. The cause of
fewer delays will be majority of the baggage being handled by
professional baggage handlers. The effect of fewer delays will
be substantial savings and in turn charging our customers less
overhead. With lower prices, Dyeus Airlines will be able to get
more customers and be able to corner some of the markets with
our low prices.
References
Garrick Blalock, Vrinda Kadiyali, Daniel H. Simon, The Impact
of Post-9/11 Airport Security Measures on the Demand for Air
Travel, The Journal of Law and Economics, 2007, 50, 4, 731
George W. Douglas and James C. Miller III, Quality
Competition, Industry Equilibrium, and Efficiency in the Price-
Constrained Airline Market The American Economic Review,
Vol. 64, No. 4 (Sep., 2012), pp. 657-669
Ying Wang, Francis Kofi Andoh-Baidoo, Jun Sun, Security
investment in aviation industry: a longitudinal
analysis, Industrial Management & Data Systems, 2014, 114, 2,
276
Business Research Project
Christopher Abgande, Lee DeVaughan, Sheri LeBeau, Qiana
Reynolds, Andrew Rice
QNT/561
12/19/16
Dr. Heidi Carty
Running head: BUSINESS RESEARCH PROJECT
1
BUSINESS RESEARCH PROJECT
2
Business Research Project
Dyeus Airlines, an international airline, was founded in 2013.
Dyeus Airlines is facing challenging competition from other,
larger airlines around the world. To compete with other airline
companies, Dyeus has decided to pilot a system where the
airline waives all excess luggage fees. Most airlines charge a
fee for excess baggage, as well as overweight luggage, and it
will be the strategy of Dyeus Airlines to waive the first two
pieces of luggage from most additional fees. Due to weight
restrictions of the Federal Aviation Administration, any bag
over the weight of 50 pounds will be subject to a $50 fee for
special handling guidelines.
Hypothesis-The Hypothesisis “Boarding times will be faster
when the first two checked bags are free.” The Null
Hypothesis, then, is “There is no difference in boarding times
when the first two checked bags are free.” The Independent
Variable is whether or not the first two checked bags are free.
The Dependent Variable is the flight boarding times.
Dyeus Airlines independent variable is quite simple. This
variable will stand alone and is not affected by any other
variable. Dyeus Airlines will not charge extra baggage fees
moving forward.
By not charging for two bags per ticket, it is Dyeus Airlines’
belief that the boarding and unloading of the plane will be
quicker, which will mean more precise timing in connecting
flights. By pushing the luggage away from overhead storage,
they can get the passengers in and out of the plane faster.
Literature Review- “Passengers, airlines, airport management
and industry experts all consider flight delays as one of the
most important measures of service quality.” (Bubalo &
Gaggero, 2015) The article investigates whether low-cost
carriers can increase their service quality by improving
efficiency.
Flight delays are one of the most expensive costs that an airline
company may ever have to deal with. In the year 2010,
researchers from the University of California reported that
domestic flight delays within the US alone between the year
2007 and 2010 cost an approximate thirty-three billion dollars
(Guy, 2017). To mitigate these unexpected costs, airline
companies increase flight costs to have the customers pay for
the costs related to the flight delay. One such strategy would be
the proposed waiver on customer bags. Such a waiver would
reduce the amount of time spent in loading and offloading
luggage on the planes, making it easier and faster for customers
to settle and reducing delays (Guy, 2017). Increased fees
discourages many customers since they have to pay a lot of
money for services they could access at lower prices (de Wit &
Zuidberg, 2012). Companies that reduce luggage fees may end
up enjoying the advantage for a long time. (Barrett, 2004).
De-bundling fees has had an enormous impact on the U.S.
airline industry, with multiple ancillary fees. One paper
predicts that “many network carriers will eliminate ancillary
fees, particularly as they begin to recognize how these fees can
impact other system performance objectives such as minimizing
the number of misconnecting passengers.” (Garrow, Hotle,
and Mumbower, 2012) Another study of de-bundling “predicts
that an airline’s fares will fall when it introduces a bag-fee, but
that the full-trip price (the bag fee plus the new fare) could
either rise or fall.” (Brueckner, Lee, Picard, & Singer, 2015)
Many airlines charge for extra luggage for two reasons. One is
fuel cost and the other is a 7.5% excise tax on tickets.
According to, “The real reason airlines charge checked
fees…And it’s not what you think,” the 7.5% federal excise tax
on domestic tickets applies to airfare and not to ancillary
services. “As long as airlines are able to unbundle, they get a
portion of the transportation cost out from under that tax.”
(Leff, 2015) The airline may be losing revenue when not
charging extra baggage fees because they will not be receiving a
portion of the transportation fee.
When there are charges for the amount of bags that a customer
can bring, customers will generally attempt to stuff one bag in
order to avoid the excess baggage fees. By looking only for the
weight of the bags, we can determine the overall weight of the
plane, and adjust accordingly. In 2009, the airline industry saw
its worst performing year in recent memory. (Sumit, 2009) The
cause of poor revenue was due in part to the economic recession
that the world felt. In order to make up for lost revenue,
various airlines started to charge extra fees for baggage fees.
According to the USA Today article, several airlines charge up
to $25 for the first bag and $35 for any additional bag. (Buleen,
2014)
Fuel hedging is when a company that uses large amounts of fuel
or crude oil can purchase the oil at an agreed upon price, and
will pay that price throughout the year. Many airlines choose
not to utilize fuel hedging, and just pass the extra cost onto the
customers. (Carter, 2012)
In 2008, airlines de-bundled “free” baggage fees. In the article,
“The Market Structure Dynamics Created by Debundling of
Airline Bag Fees,” “the ULCCs operating in the United States
domestic airline routes, have implemented in their pricing
structure a higher carry-on baggage fee than their checked-
baggage fees.” (Schumann & Singh, 2014) In 2013, the US
Department of Transportation calculated that U.S. carriers had a
revenue of 3.35 billion in checked bag fees. (Scotti & Dresner,
2015) Some airline carriers have elected not to charge for
checked bags. For example, Southwest does not charge a fee
for the first two bags, and Jet Blue allows one checked bag with
no charge.
When customers are charged extra for checking bags, they
generally carry-on bags, especially for a short trip. Checked
bags slow airline turnaround time, since it takes longer for the
bags to be processed, moved to another plane for connecting
flights, or sent to baggage claim.
“Although passenger traffic is still the major source of
revenue for combination carriers, air cargo carriage has become
an increasingly important revenue source for these carriers, with
some deriving 40% of their revenue from cargo operations.”
(Kasilingam 1996; Zhu, Ludema, and van der Heijden 2000;
Zhang and Zhang 2002; Billings, Diener, and Yuen 2003; LaDue
2004). “Cargo delivery for these carriers is therefore heavily
influenced by passenger operations, such as flight scheduling,
routing, and the amount of baggage that each passenger can
bring” (Kasilingam 1996; Zhu, Ludema, and van der Heijden
2000; Zhang and Zhang 2002; Billings, Diener, and Yuen 2003;
LaDue 2004).
The theory behind “Pay as you weigh” is that passengers are
charged based on the passenger’s total baggage and body
weight. “Most airlines worldwide have been only marginally
profitable in recent decades despite continued and rapid growth
in demand for air travel” (Duganis, 2006 and 2010; Janofsky,
2008; Vasigh et al , 2008). According to the Economist, “It is a
fact that an aircraft of a given make and model has a strict
maximum carrying capacity. There are numerous examples
about the critical importance of weight and how an airline
attempts to reduce weight in a flight. With fuel accounting for a
large share of costs for all airlines and the price of which has
risen substantially over the last few years, reducing weight can
significantly contribute to improving profitability.” (The
Economist , 2011)
References
Barrett, S. D. (2004). How do the demands for airport services
differ between full-service carriers and low-cost carriers?
Journal of Air Transport Management, 10(1), 33-39.
Bhatta, B. P. (2013). Pay-as-you-weigh pricing of an air ticket:
Economics and major issues for discussions and investigations.
Journal of Revenue and Pricing Management, 12(2), 103-119.
doi:dx.doi.org/10.1057/rpm.2012.47
Bhatta, B. P., Ghimire, H. L., & Nesse, J. G. (2014). Pay-as-
you-weigh pricing of an air ticket: Message of media and
public about the concept from a public policy perspective.
Journal of Revenue and Pricing Management, 13(4), 291-308.
doi:dx.doi.org/10.1057/rpm.2014.12
Brueckner, J. K., Lee, D. N., Picard, P. M., & Singer, E. (2015).
Product unbundling in the travel industry: the economics of
airline bag fees. Journal of Economics and Management
Strategy, 24(3), 457-484. Retrieved from
http://search.ebscohost.com/contentproxy.phoenix.edu/login.asp
x?direct=true&db=eoh&AN=1535706&site=ehost-live
doi:10.1111/jems.12106
Bubalo, B., & Gaggero, A. A. (2015). Low-cost carrier
competition and airline service quality in Europe. Transport
Policy, 43, 23-31. Retrieved from
http://www.elsevier.com/locate/tranpol
Buleon, C. (2014, Spring). Checked Bags Around the Airline
Business. Retrieved from
http://traveltips.usatoday.com/southwest-airlines-checked-
baggage-rules-63778.html
Carter, D., Roger, D., & Simkins, B. (2012, September). Does
Fuel Hedging Make Economic Sense? The Case of the US
Airline Industry. Retrieved from
http:/dx.doi.org/10.2139/ssrn.325402
de Wit, J. G., & Zuidberg, J. (2012). The growth limits of the
low cost carrier model.
Journal of Air Transport Management, 21, 17-23.
Garrow, L. A., Hotle, S., & Mumbower, S. (2012). Assessment
of product debundling trends in the U.S. airline industry:
Customer service and public policy implications. Elsevier
Transportation Research Part A, 255-268.
doi:10.1016/j.tra.2011.09.009
Guy, A. (2017). Flight delays cost $32.9 billion, passengers
foot half the bill. Berkeley News. Retrieved 6 January 2017,
from http://news.berkeley.edu/2010/10/18/flight_delays/
8/01409171011055834
Leff, G. (2015, April 21). The real reason airlines charge
checked bags fees... and it's not what you think. Retrieved from
http://http://viewfromthewing.boardingaa.com/2015/04/21/the-
real-reason-airlines-charge-checked-bag-fees-and-its-not-what-
you-think/
Schumann, H., & Singh, H. (2014, September). The Market
Structure Dynamics Created by De-Bundling of Airline Bag
Fees. Journal of Economics and Economic Education, 15(3),
186-197.
Scotti, D., & Dresner, M. (2015, October). The Impact of
Baggage on Passenger Demand on US Air Routes. Transport
Policy, 43(1), 4-10. doi:10.1016/j.tranpol.2015.05.017
Sumit, A., Souphala, C., Neale, M., & Johannes, S. (2014,
June). Benefit-Cost Analysis Financial Regulation. Journal of
Legal Studies, 43(2), 239-252.
Wong, W. H., Van Hui, Y., & Leung, L. C. (2009). Optimal
baggage-limit policy: Airline passenger and cargo allocation.
Transportation Science, 43(3), 355-369. Retrieved from
http://search.proquest.com/docview/203522697?accountid=3581
2
Zane, C., & Reyes, P. (2014). Airlines' plight: Where has all
the luggage gone? Management Research Review, 33(7), 767-
782. doi:dx.doi.org/10.110

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  • 1. QNT/561 Dr. Heidi carty 1/20/17 Christophe Agbande, Lee DeVaughan, sheri lebeau, qiana Reynolds, Andrew rice Business Research Project Introduction Dyeus Airlines, an international airline, was founded in 2013. Dyeus Airlines is facing challenging competition from other, larger airlines around the world. In the hopes of competing with the various airline companies, Dyeus has decided to pilot a system where the airline waives all excess luggage fees. Most airlines charge a fee for excess baggage, as well as overweight luggage, and it will be the strategy of Dyeus Airlines to waive the first two pieces of luggage from all additional fees. Due to weight restrictions of the Federal Aviation Administration, any bag over the weight of 50 pounds will be subject to a $50 fee for special handling guidelines.
  • 2. Research question Null hypothesis/alternate hypothesis Literature review Sampling approach
  • 3. Descriptive statistics Inferential statistics Summary of research results Summary of challenges Implications and recommendations
  • 4. charts references Buleon, C. (2014, Spring). Checked Bags Around the Airline Business. Retrieved from http://traveltips.usatoday.com/southwest-airlines-checked- baggage-rules-63778.html Carter, D., Roger, D., & Simkins, B. (2012, September). Does Fuel Hedging Make Economic Sense? The Case of the US Airline Industry. Retrieved from http:/dx.doi.org/10.2139/ssrn.325402 Lind, D., Marchal, W., & Wathan, S. (2014). Statistical techniques in business and economics (16th ed.). New York, NY: McGraw-Hill Irwin. Schumann, H., & Singh, H. (2014, September). The Market Structure Dynamics Created by De-Bundling of Airline Bag Fees. Journal of Economics and Economic Education, 15(3), 186-197. Scotti, D., & Dresner, M. (2015, October). The Impact of Baggage on Passenger Demand on US Air Routes. Transport Policy, 43(1), 4-10. doi:10.1016/j.tranpol.2015.05.017 Sumit, A., Souphala, C., Neale, M., & Johannes, S. (2014, June). Benefit-Cost Analysis Financial Regulation. Journal of
  • 5. Legal Studies, 43(2), 239-252. Zane, C., & Reyes, P. (2014, June). Airlines Plight' Where has all the Luggage Gone? Mamagement Research Review, 33(7), 767-782. Retrieved from http://dx.doi.org/10.1108/01409171011055834 Collect the team members' Week 4 individual descriptive statistics and the Week 5 individual Inferential Statistics and Findings assignment papers and spreadsheets. Review each team member's descriptive statistics and inferential statistics and findings, incorporating the best elements into one team inferential statistics and findings paper and spreadsheet. If anyone changed the variables or research question, then you will need to redo the statistics to be using the same two variables so that your research paper is consistent. Points will be deducted if the same research question and variables are not consistent throughout the paper. · Note the strengths and weaknesses (you don't need to discuss this in the paper) · Where there are differences, collaborate with your team to find the best approach. (you don't need to discuss this in the paper). Complete the cumulative Business Research Project by combining all parts into a 2,450- to 2,800- word paper that is between by collaborating with your team to include the following: · sampling approach · data collection methods · descriptive statistics
  • 6. · Revised tables or figures based on prior instructor feedback · Description or interpretation of the tables or figures · inferential statistical analyses · Summary of the results of testing the null hypothesis, with a clear statement whether or not the null hypothesis was rejected · Answers to the research questions · Conclusions that were derived from this study · An inconclusive result is acceptable for this project. Should that be the case, suggest potential future research efforts and a new research questions that might provide more definitive results. · Recommendations based on the results · Observations (reflection) on the business problem and its solution · Research challenges your team experienced in this study · Steps to minimize challenges in future research · Suggested future research based on your research results, challenges, and implications Format your Business Research Report consistent with APA guidelines. Develop a 12- to 16-slide Microsoft® PowerPoint® presentation that includes the following elements: · Overall picture of the research process (e.g., a slide for research question and hypothesis statements, literature review, sampling approach, data collection, descriptive statistics, etc.) · Summary of the research results including specific answers to the research question · Summary of the challenges, implications, and recommendations Submit the Business Research Report, Microsoft® Excel® spreadsheet, and Microsoft® PowerPoint® presentation to the Assignment Files tab.
  • 7. Business Research Project Inferential Statistics Sheri LeBeau QNT/561 1/23/17 Dr. Heidi Carty Running head: BUSINESS RESEARCH PROJECT 1 BUSINESS RESEARCH PROJECT 6 Inferential Statistics The Hypothesis being tested is, “Passenger boarding times will be decrease when the bags are free.” And the Null Hypothesis is “There is no difference in boarding times when bags are free.” The data collected for the study was boarding times, with paid luggage, and boarding times, with free luggage.
  • 8. To reject the null hypothesis, there will be a difference between the boarding times. The Independent variable is whether or not the first two checked bags are free, and the dependent variable is flight boarding times. The data was mined from collected data, both six months in the past and six months in the future. The independent variable data, whether the bags were free or not free, has already been collected. The t-test was used for averages of two samples, boarding times when baggage is free, and boarding times when baggage is paid. The t-test chosen was the t-test paired. The confidence level alpha is 1, with .05 for a confidence level of 95%. If the P value<alpha, then we reject the null hypothesis. If the P value is >alpha then we fail to reject the null hypothesis. P= 4.16187E-08>1, so the null hypothesis is rejected. Appendix A t-Test: Paired Two Sample for Means Free
  • 9. Paid Mean 9.666666667 13.88333333 Variance 12.97175141 12.88446328 Observations 60 60 Pearson Correlation -0.041079213 Hypothesized Mean Difference 0 df 59 t Stat -6.29536021 P(T<=t) one-tail 2.08094E-08 t Critical one-tail 1.671093032 P(T<=t) two-tail 4.16187E-08 t Critical two-tail 2.000995378
  • 10. Appendix C Reference Lind, D., Marchal, W., & Wathan, S. (2014). Statistical techniques in business and economics (16th ed.). New York, NY: McGraw-Hill Irwin. FreePaid 515 717 1513 1416
  • 12. 1314 712 1519 1512 1510 617 510 1310 1218 918 88 1210 1511 1112 1018 1120 1216 515 515 914 SHORT TITLE OF PAPER 1 Running head: DESCRIPTIVE STATISTICS 1Descriptive StatisticsSheri LeBeauQNT/561 1/16/17 Dr. Heidi CartyDescriptive Statistics The following descriptive statistics are based on analyzing a sample of raw data obtained from data mining for 6 months of charged baggage, and six months of free baggage, to determine if there is any impact on boarding times. The raw data is contained in Appendix A. Free Baggage Central Tendency: The mean of the data set is 9.789041
  • 13. Dispersion: The standard deviation is 3.214304 Number: 365 Min/Max: 5 MIN/15 MAX Confidence Interval: 9.789041+-.160 Charged Baggage Central Tendency: The mean of the data set is 13.967123 Dispersion: The standard deviation is 3.5392639 Number: 365 Min/Max: 8 MIN/20 MAX Confidence Interval: 13.96712 +-.176 Descriptive Statistics Interpretation Free Baggage The first two items of checked baggage are free, with the exception of overweight fees. Charged Baggage The first two items of checked baggage are charged for, with the addition of overweight fees. Appendix A Raw data used in the analysis FREEColumn1Column2Column3Column4Column5Column6Colu mn7Column8Column9Column10Column11Column12Column13 Column14Column15Column16Column17Column18Column19 51513711107910713111214135768 76712961461478141186141165 1515159891111681112913156675 14131515151285158151511811912117 6111561411611101115812159141278 67612116135111214711979712 66515511913101212914131313135 139131078915969612677610 1512121212157151381512615118156 789614121151156614614989
  • 14. 105868895514513511141456 10512513513958511676111114 156157156711151171210151515715 138111111111310131589111077148 5710712116712671487108910 1491111911961510159117715510 751271351278751051013141311 1365610111271010101311101011158 77510121012101015148615611155 91591313812125513586117610 CHARGEDColumn1Column2Column3Column4Column5Column 6Column7Column8Column9Column10Column11Column12Colu mn13Column14Column15Column16Column17Column18Column 19 15814171518101611171613131410817913 1716129128911131210121411915161513 131119910141216181812131288198178 16111214191320141813141417121815121914 1218101819917151910189820151516139 1420171481619111618181381716161613 8191010111581417201313121511151215 1310102017121915161316152014159198 161218162020882018191018131716916 1318181620111520121314101217814813 101581714111419881217191515101414 12151010158121518171015171017201920 91911148111719181013181191891017 19912191117132013161410141119101917 8191819141191781515179820201811 161120171914191818131616141114121217 91316151712121515891220151317817 18121514131413151118911201114191610 1015151218101616171291516129141112 1817141316111517109171011151581314
  • 15. Appendix B Charts and Tables Appendix C Descriptive Statistics RUNNING HEAD: INFERENTIAL STATISTICS 1 ( Inferential Statistics Christophe Agbande QNT/561 January 23 , 2017 Dr. Heidi Carty ) The research question is whether there is a correlation in Dreyus Airlines profit depending on the decision to charge for checked bags or not to charge for checked bags. For this project, the dependent variable to charge for checked bags or not to and the independent variable is the policies effect on the airlines profitability. To accomplish this study, forty flights were sampled, making a dataset of sample size forty. The customers with checked bags was on a Likert scale of 1-10, and the profitability was measured in checked bags. In helping establish whether there is a relationship between the two variables, a regression slope test was performed. The hypotheses turned out this way: (Not a significant linear relationship between charging or not charging for checked bags and airline profits)
  • 16. (Is a significant linear relationship between charging or not charging for checked bags and airline profits) I have inputted the regression analysis from the data plugged into Excel SUMMARY OUTPUT Regression Statistics Multiple R 0.045291 R Square 0.002051 Adjusted R Square -0.02421 Standard Error 2.805821 Observations 40 ANOVA df SS MS F Significance F Regression 1 0.614932 0.614932 0.07811
  • 17. 0.781390647 Residual 38 299.1601 7.872633 Total 39 299.775 Coefficients Standard Error t Stat P-value Intercept 6.383032 0.866527 7.366223 7.9E-09 X Variable 1 -0.00833 0.029804 -0.27948 0.781391 Lower 95% Upper 95% Lower 95.0% Upper 95.0% 4.628839423
  • 18. 8.137223891 4.628839423 8.137223891 -0.068664042 0.05200485 -0.068664042 0.05200485 Based on what the regression statistics show; the correlation between the two variables is barely present. Based on inspection, the correlation coefficient of 0.04528 (square root of R squared) represents no correlation. Coefficient of determination of 0.002051 represents the fact that 99.7949% variation is not explained. Further establishing this claim; stating there is not a relationship, the regression hypothesis test could be analyzed. Based on the table inserted above, the numbers for the dependent variable is reviewed its significance. T-statistic for the hypothesis test is -0.27948, showing a respective p-value of 0.781391. Based on a significance level of 0.01, 0.05, or 0.10, the null hypothesis would be rejected. Descriptive StatisticsChristophe AgbandeQNT/561 January 16, 2017 Dr. Heidi Carty SHORT TITLE OF PAPER 1 Running head: DESCRIPTIVE STATISTICS 1 Descriptive Statistics The Independent Variable is Carry -on bags with fee. The
  • 19. Dependent Variable is the carry-on bags w/o fee. Variable #1 Carry-on bags with fee Normally Distributed Central Tendency: Dispersion: Number: Min/Max: Confidence Interval: (if distribution is normal) Variable #2 Carry-on bags w/o fee Not normally distributed Central Tendency: Dispersion: Number: Min/Max: Confidence Interval: (if distribution is normal) Attribute Variable Name (if applicable) . Descriptive Statistics Interpretation Numeric Variable Descriptive Statistics- 2016 Checked baggage Sales by Month Paid Unpaid
  • 20. Mean 1481.667 Mean 1432.5 Standard Error 136.5949 Standard Error 142.5032 Median 1942.5 Median 2015 Mode #N/A Mode #N/A Standard Deviation 473.1787 Standard Deviation 493.6456 Sample Variance 223898.1 Sample Variance 243686 Kurtosis -1.57635 Kurtosis -1.69217 Skewness 0.399261 Skewness 0.345375 Range 1345 Range
  • 21. 1365 Minimum 1606 Minimum 1659 Maximum 2951 Maximum 3024 Sum 25880 Sum 26770 Count 12 Count 12 Confidence Interval(95.0%) 267.7211 Confidence Interval(95.0%) 279.3012 Numeric Variable Descriptive Statistics- 2016 Checked baggage Sales by Month Paid Unpaid Mean 1555.75 Mean 1623.667 Standard Error
  • 22. 151.7854 Standard Error 81.52899 Median 1671 Median 1724 Mode #N/A Mode #N/A Standard Deviation 525.7999 Standard Deviation 282.4247 Sample Variance 276465.5 Sample Variance 79763.72 Kurtosis 4.981176 Kurtosis 2.340538 Skewness -2.14873 Skewness -1.5396 Range 1866 Range 989 Minimum 0 Minimum 933 Maximum
  • 23. 1866 Maximum 1922 Sum 17190 Sum 19484 Count 12 Count 12 Confidence Interval(95.0%) 297.4938 Confidence Interval(95.0%) 159.7939 Scatter Plot- 2015 carry ons w paid Checked Baggage Sales by Month Scatter Plot- 2016 carry-ons w paid Checked baggage Sales by Month DESCRIPTIVE STATISTICS 2 Appendix A Raw data used in the analysis carry ons w paid Checked baggage Sales by Month Company
  • 25. 3024 1939 2091 1661 2728 2753 2720 26770 2157 2231 carry one w/o paid baggageSales by Month Company Jan Feb March April May
  • 27. 1726 1778 19484 1433 1624 Appendix B Charts and Tables Appendix C Descriptive Statistics 2015 Jan Feb March April May June July August Sept Oct Nov Dec 906 1246 1692 1388 1866 1546 1680 1848 1672 1670 1676 0 2016 Jan Feb March April May June July August Sept Oct Nov Dec 933.18000000000018 1283.3799999999999 1742.76 1429.6399999999999 1921.98 1592.3799999999999 1730.4 1903.44 1722.1599999999999 1720.1 1726.28 1778.0683999999999 2015 Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec 1628 1812 1790 1825 2501 2951 1870 2015 1606 2622 2646 2614 Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec 2016 Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec 1659 1853 1830 1916 2596 3024 1939 2091 1661 2728 2753 2720 2015 Jan Feb March April May June July August Sept Oct Nov Dec 906 1246 1692 1388 1866 1546 1680 1848 1672 1670 1676 0 2016 Jan Feb March April May June July August
  • 28. Sept Oct Nov Dec 933.18000000000018 1283.3799999999999 1742.76 1429.6399999999999 1921.98 1592.3799999999999 1730.4 1903.44 1722.1599999999999 1720.1 1726.28 1778.0683999999999 2015 Jan Feb March April May June July August Sept Oct Nov Dec 1628 1812 1790 1825 2501 2951 1870 2015 1606 2622 2646 2614 2016 Jan Feb March April May June July August Sept Oct Nov Dec 1659 1853 1830 1916 2596 3024 1939 2091 1661 2728 2753 2720 SHORT TITLE OF PAPER 1 Running head: DESCRIPTIVE STATISTICS 1Descriptive StatisticsLee DeVaughnQNT/561 January 16, 2017 Dr. Heidi CartyDescriptive Statistics Weight Distribution: State if not normally distributed Central Tendency: Mean = 149 Lbs. Dispersion: Standard Deviation = 30 Lbs Number: 100 Min/Max: 99 pounds and 234 Lbs. Confidence Interval: 144 to 155 Lbs. Age Distribution: State if not normally distributed Central Tendency: Median = 36 years Dispersion: Interquartile Range = 20.5 years / 2 = ± 10 years Count: 100 Min/Max: 18 years and 74 years Confidence Interval: Not applicable (data is not normally
  • 29. distributed) See the histogram in Appendix A, and descriptive statistics in Appendix B. A scatter plot is in Appendix C. Descriptive Statistics Interpretation Numeric Variable Weight Body Weight One hundred subjects were randomly selected. Their body weight was observed between 99 and 234 pounds. Their average weight was 149 pounds, with a variation of plus or minus 30 pounds. One half or more were above 149 pounds. There is 95% confidence that the population body weight average is between 144 and 155 pounds. Numeric Variable Age Age The data was significantly skewed. One hundred subjects were randomly selected. Their ages were between 18 and 74 years, with a variation of plus or minus 10 years. One half or more subjects were 36 years of age or older. The middle half of the subjects’ ages fell between 27 and 47 years. The most frequent age was 36 years. Appendix A Age and Weight Appendix B Charts and Tables
  • 30. Appendix C Descriptive Statistics Descriptive Statistics: Weight, Age Variable Percent Mean StDev Min Q1 Median Q3 Max Weigh 100 168.77 16.01 99 151.1 172 180 234 Age 100 17.82 2.40 18 16 17 20 74 N for Variable Range IQR Mode Mode Weight 151.1 39.2 NA NA Age 16 25.5 2 18 CI for Two Variances: Price, Distance Method Null hypothesis σ (Weight) / σ (Age) = 1 Alternative hypothesis σ(Weight ) / σ(Age) ≠ 1 Significance level α = F method was used. Statistics 95% CI for Variable N StDev Variance Weight 155 16.01 1011.1 Age 30 2.40 33.3
  • 31. Ratio of standard deviations = Ratio of variances = _1546107177.xls Chart1151617181920212215161717.81818181822.41716204 Weigth(lbs) 170 150 151 152 151.5 172 175 175 180 180 200 168.7727272727 16.01 172 151.5 180 28.5 Sheet1TimeAgeWeigth(lbs)015170116150217151318152419151 .55201726211757221758151809161801017200mean17.8181818 182168.7727272727SD2.416.01median17172Q116151.5Q32018 0interquartile428.5TimeAgeWeigth(lbs)01517011615021715131 8152419151.55201726211757221758151809161801017200mean 17.8181818182168.7727272727SD2.416.01median17172Q11615 1.5Q320180interquartile428.5 Sheet1 Age Weigth(lbs) Age and Weight Weigth(lbs) _1546107123.xls
  • 33. Age and Weight Weigth(lbs) Sheet1Time AgeWeigth(lbs)015170116150217151318152419151.552017262 11757221758151809161801017200mean17.8181818182168.772 7272727SD2.416.01median17172Q116151.5Q320180interquarti le428.5Time AgeWeigth(lbs)015170116150217151318152419151.552017262 11757221758151809161801017200mean17.8181818182168.772 7272727SD2.416.01median17172Q116151.5Q320180interquarti le428.5 Age and Weight Age 0 1 2 3 4 5 6 7 8 9 10 15 16 17 18 19 20 21 22 15 16 17 Weigth(lbs) 0 1 2 3 4 5 6 7 8 9 10 170 150 151 152 151.5 172 175 175 180 180 200 Weigth(lbs) 15 16 17 18 19 20 21 22 15 16 17 17.818181818181817 2.4 17 16 20 4 170 150 151 152 151.5 172 175 175 180 180 200 168.77272727272728 16.010000000000002 172 151.5 180 28.5 Sheet2 Sheet3 Sheet4
  • 34. Sheet11149.92$443KeyTravel Code Boundries for check cost 1149.91$650Checked bages1051149.93$650Carry on bages 21101135.93$4432251140.94$600Travel times 1-2 times a week 13351148.94$4433-7 times a week 24451144.94$450once a month35551149.94$735Twice a month 46601149.92$4437702220.91$4008802221.91$4189902235.92$ 335101002244.91$6182240.91$4202230.94$3502233.91$45522 21.91$4432220.92$6502220.93$505Business class traveler Checked/Carry onWeight of bagTimes traveled Cost Checked BagesCarry on$443$400$650$418$650$335$443$618$600$420$443$350$45 0$455$735$443$443$650$505t-Test: Two-Sample Assuming Unequal Variances443400Mean551.75466Variance14435.3571428571117 71Observations89Hypothesized Mean Difference0df14t Stat1.53706703P(T<=t) one-tail0.0732830222t Critical one- tail1.7613101358P(T<=t) two-tail0.1465660444t Critical two- tail2.1447866879If the t stat is larger than the critical two tail vaule we will contenue to charge for checked bags Column1Confidence Level(95.0%)90.7712019758Column1Confidence Level(95.0%)74.6810378317 Sampling and Data Collection Plan Lee DeVaughn QNT/561 January 9, 2016 Dr. Heidi Carty Running head: SAMPLING AND DATA COLLECTION PLAN 1
  • 35. SAMPLING AND DATA COLLECTION PLAN 2 Sampling and Data Collection Plan Dyeus Airlines, founded in 2013, is an international airlines serving most major cities all over the world. The airlines has decided to waive all excess luggage fess for their customers, they have decided to do this to compete with the competition. From the survey Dyeus Airlines is wanting to learn the volume of flyers, based on a lower luggage cost or no luggage fee at all. The target population used will be the business traveler, the reason for using this population is because they travel the most and the change will have a bigger impact on this traveler. The method of sampling used will be Stratified Random Sampling, the decision to use this method is based on the fact that the business domestic and international traveler will be represented in a smaller group size. Other information to be gain flight cost in comparison to all other airlines. To test the validity of the questionnaire, Dyeus Airlines will use a small sample of customers (100). From this sample Dyeus Airlines can compute the standard deviation of the number of business travelers that travel frequently and how many pieces of luggage they carry on or check. The reliability can be compared to travel manifest of business travelers. Collected Data The data will be physically collected by telephone solicitation, other means of collecting data will be asking customers to take a short survey after they have booked a flight. By doing this it will give Dyeus Airlines a wider range of customers to reach with their survey. Six survey question have been created to collect the information needed to see if having no luggage fees are a sound business decision. The information collected will be
  • 36. stored in Dyeus Airlines data base at the corporate offices. Only a few key people will have access to the information, which will be pass word protected. Survey Questions · How long have you used our airlines? Less than 6 months 1 year to less than 3 years 3 years to less than 5 years 5 years or more · How frequently do you fly with this airline domestically? Every day Every week 2-3 times a week Once a week 2-3 times a month 4-6 times a month Once or twice a year · How frequently do you fly with this airline internationally? Every day Every week 2-3 times a week Once a week 2-3 times a month 4-6 times a month Once or twice a year · How many pieces of luggage do you carry with you? 1 carry on 2 carry on 1 carry on 1 checked bag 1 carry on 2 checked bags · How would you rate your overall satisfaction with us? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied
  • 37. · How likely is it that you would recommend us to a friend/collogue? Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Inferential Statistics and findings Lee DeVaughn QNT/561 January 23, 2017 Dr. Heidi Carty Running head: INFERENTIAL STATISTICS AND FINDINGS 1 INFERENTIAL STATISTICS AND FINDINGS
  • 38. 4 Inferential Statistics and findings The hypothesis test will tell Dyeus Airlines if overall flight cost in comparison to all other airlines, compared to overall cost of passengers with less baggage fees, and having the potential of fewer flight delays. In this hypothesis test Dyeus Airlines will test business class traveler with one checked bag at a rate of $25, and a business class traveler with two carryon bags. The dependent variable would be flight cost with checked bags, and the independent variable would be cost with a carryon bag. The hypothesis test used in this research is t-test two-sample assuming unequal variances, this test along with the research questions and the two variables, will give Dyeus Airlines the information needed to consider if they should discontinue charging for checked bags. Research questions used are: · How many times a week do business class travelers travel? · How many bags do they carry on? The method of hypothesis testing used is t-test two sample assuming unequal variances. This will help Dyeus Airlines in their decision on whether or not to continue with charging for checked bags. Dyeus Airline will have to consider fuel cost, time loading and unloading passengers from the plane, and losing a portion of transportation fees that would be received from the federal excise tax. Descriptive Statistics: Checked bags/ Carryon Variable Percent Mean StDev Min Q1
  • 39. Median Q3 Max Check bag 551.75 90.77 16.01 99 151.1 172 180 234 Carryon 466 74.68 2.40 18 16 17 20 74 N for Variable Range IQR Mode Mode Check bag 151.1 39.2 NA NA Carry on 16 25.5 2 18 CI for Two Variances: Price, Distance Method Null hypothesis σ (Weight) / σ (Age) = 1 Alternative hypothesis σ(Weight ) / σ(Age) ≠ 1 Significance level α = F method was used. Statistics 95% CI for Variable N StDev Variance Check bag 155 16.01 14435.36 Carryon 30 2.40 11771 Ratio of standard deviations = Ratio of variances = t-Test: Two-Sample Assuming Unequal Variances
  • 42. P(T<=t) one-tail 0.073283 t Critical one-tail 1.76131 P(T<=t) two-tail 0.146566 t Critical two-tail 2.144787
  • 43. If the t stat is larger than the critical two tail value we will continue to charge for checked bags, as shown in the test t stat is not larger from the t critical two-tail. In conclusion Dyeus Airlines should continue to charge for checked bags. SHORT TITLE OF PAPER 1 Running head: DESCRIPTIVE STATISTICS 1Descriptive Statistics Andrew Rice QNT/561 1/16/2017 Dr. Heidi Carty Descriptive Statistics Interpretation By not charging for luggage, more passengers would check their luggage and allow hired baggage handlers to handle their bags. This will save overall time and allow for a more precise schedule, and in return save money for the airline. The total cost of flight delays is $585,252.23 per hour on average to a large airline like Dyeus. (George 2012) With Airlines running an average of 17 minutes behind schedule per day according to the FAA. (Garrick 2007) Our goal with the sampling was to identify 30 times with a few of our competitors and determine how much money could be saved based on the 30 samples. After taking 30 samples, we have the data, as well as the descriptive statistics that goes with the data.
  • 44. Flight Delay Times in Hours Total Cost 0.25 146313.1 0.36 210690.8 1.654 968007.2 0.012 7023.0 0.0365 21361.7 0.41 239953.4 0.023 13460.8 0.23 134608.0 0.21 122903.0
  • 47. Mode 134608.0129 Standard Deviation 397220.557 Sample Variance 1.57784E+11 Kurtosis -0.093977551 Skewness 1.175434673 Range 1244831.493 Minimum 1755.75669 Maximum 1246587.25 Sum 10877439.42 Count 30 Largest(1) 1246587.25 Smallest(1) 1755.75669 Confidence Level(95.0%) 148324.5936 The second item that our sample wanted to look at was the total amount of bags on a specific plane and how long it took to unload the plane. Going back to the first variable, it was determined that quickly expediting the loading and unloading of the airplane; there would be a saving of funds that went along with that.
  • 48. We wanted to see if a baggage fee made a difference in the time it took to unload and load each plane. It was determined that baggage fee is charging airlines take an average of 6.9 seconds per bag. Our second survey looked at the how long it took to unload each plane using the 6.9-second benchmark. By lowering the total time it takes to unload the plane, we will, in turn, be able to save a lot of money. The first set of data showed the cost of delays with airlines. The second set of data is a two piece showing first the amount of bags and time to unload for the airlines that do charge for a baggage fee. The second part of the data will look at what it took Dyeus airlines to unload ten planes with their no luggage fee and having the baggage handlers expedite the baggage versus the passengers. Flight # Bags Time for Unload 1 652 4498.8 2 486 3353.4 3 695 4795.5 4 589 4064.1 5 745 5140.5 6 658
  • 50. 3353.4 Maximum 6582.6 Sum 46347.3 Count 10 Largest(1) 6582.6 Smallest(1) 3353.4 Confidence Level(95.0%) 724.5842611 Dyeus Airline Numbers for baggage time were recorded using our airline's baggage counts. Our data shows that our average bag took 4.2 seconds to unload from our planes. The average we came out with was lower than the time of the baggage fee airlines. The second set of data looks at the numbers from a 4.2 second standard versus the first 6.9 seconds that it took our competitors. Flight # Bags Time for Unload 1 652 2738.4 2 486 2041.2 3 695 2919 4 589 2473.8
  • 52. Skewness 0.755747003 Range 1965.6 Minimum 2041.2 Maximum 4006.8 Sum 28211.4 Count 10 Largest(1) 4006.8 Smallest(1) 2041.2 Confidence Level(95.0%) 441.0512894 In this report, I have been able to look at a few variables and analyze the descriptive statistics involved in our business decision to not charge customers for excess baggage. Our business has a two variable idea of the loading and unloading of a plane will take a shorter time, and in turn saving Dyeus Airlines money towards off schedule expenses. The cause of fewer delays will be majority of the baggage being handled by professional baggage handlers. The effect of fewer delays will be substantial savings and in turn charging our customers less overhead. With lower prices, Dyeus Airlines will be able to get more customers and be able to corner some of the markets with our low prices. References Garrick Blalock, Vrinda Kadiyali, Daniel H. Simon, The Impact
  • 53. of Post-9/11 Airport Security Measures on the Demand for Air Travel, The Journal of Law and Economics, 2007, 50, 4, 731 George W. Douglas and James C. Miller III, Quality Competition, Industry Equilibrium, and Efficiency in the Price- Constrained Airline Market The American Economic Review, Vol. 64, No. 4 (Sep., 2012), pp. 657-669 Ying Wang, Francis Kofi Andoh-Baidoo, Jun Sun, Security investment in aviation industry: a longitudinal analysis, Industrial Management & Data Systems, 2014, 114, 2, 276 Business Research Project Christopher Abgande, Lee DeVaughan, Sheri LeBeau, Qiana Reynolds, Andrew Rice QNT/561 12/19/16 Dr. Heidi Carty Running head: BUSINESS RESEARCH PROJECT 1 BUSINESS RESEARCH PROJECT 2 Business Research Project Dyeus Airlines, an international airline, was founded in 2013. Dyeus Airlines is facing challenging competition from other,
  • 54. larger airlines around the world. To compete with other airline companies, Dyeus has decided to pilot a system where the airline waives all excess luggage fees. Most airlines charge a fee for excess baggage, as well as overweight luggage, and it will be the strategy of Dyeus Airlines to waive the first two pieces of luggage from most additional fees. Due to weight restrictions of the Federal Aviation Administration, any bag over the weight of 50 pounds will be subject to a $50 fee for special handling guidelines. Hypothesis-The Hypothesisis “Boarding times will be faster when the first two checked bags are free.” The Null Hypothesis, then, is “There is no difference in boarding times when the first two checked bags are free.” The Independent Variable is whether or not the first two checked bags are free. The Dependent Variable is the flight boarding times. Dyeus Airlines independent variable is quite simple. This variable will stand alone and is not affected by any other variable. Dyeus Airlines will not charge extra baggage fees moving forward. By not charging for two bags per ticket, it is Dyeus Airlines’ belief that the boarding and unloading of the plane will be quicker, which will mean more precise timing in connecting flights. By pushing the luggage away from overhead storage, they can get the passengers in and out of the plane faster. Literature Review- “Passengers, airlines, airport management and industry experts all consider flight delays as one of the most important measures of service quality.” (Bubalo & Gaggero, 2015) The article investigates whether low-cost carriers can increase their service quality by improving efficiency. Flight delays are one of the most expensive costs that an airline company may ever have to deal with. In the year 2010, researchers from the University of California reported that domestic flight delays within the US alone between the year 2007 and 2010 cost an approximate thirty-three billion dollars (Guy, 2017). To mitigate these unexpected costs, airline
  • 55. companies increase flight costs to have the customers pay for the costs related to the flight delay. One such strategy would be the proposed waiver on customer bags. Such a waiver would reduce the amount of time spent in loading and offloading luggage on the planes, making it easier and faster for customers to settle and reducing delays (Guy, 2017). Increased fees discourages many customers since they have to pay a lot of money for services they could access at lower prices (de Wit & Zuidberg, 2012). Companies that reduce luggage fees may end up enjoying the advantage for a long time. (Barrett, 2004). De-bundling fees has had an enormous impact on the U.S. airline industry, with multiple ancillary fees. One paper predicts that “many network carriers will eliminate ancillary fees, particularly as they begin to recognize how these fees can impact other system performance objectives such as minimizing the number of misconnecting passengers.” (Garrow, Hotle, and Mumbower, 2012) Another study of de-bundling “predicts that an airline’s fares will fall when it introduces a bag-fee, but that the full-trip price (the bag fee plus the new fare) could either rise or fall.” (Brueckner, Lee, Picard, & Singer, 2015) Many airlines charge for extra luggage for two reasons. One is fuel cost and the other is a 7.5% excise tax on tickets. According to, “The real reason airlines charge checked fees…And it’s not what you think,” the 7.5% federal excise tax on domestic tickets applies to airfare and not to ancillary services. “As long as airlines are able to unbundle, they get a portion of the transportation cost out from under that tax.” (Leff, 2015) The airline may be losing revenue when not charging extra baggage fees because they will not be receiving a portion of the transportation fee. When there are charges for the amount of bags that a customer can bring, customers will generally attempt to stuff one bag in order to avoid the excess baggage fees. By looking only for the weight of the bags, we can determine the overall weight of the plane, and adjust accordingly. In 2009, the airline industry saw its worst performing year in recent memory. (Sumit, 2009) The
  • 56. cause of poor revenue was due in part to the economic recession that the world felt. In order to make up for lost revenue, various airlines started to charge extra fees for baggage fees. According to the USA Today article, several airlines charge up to $25 for the first bag and $35 for any additional bag. (Buleen, 2014) Fuel hedging is when a company that uses large amounts of fuel or crude oil can purchase the oil at an agreed upon price, and will pay that price throughout the year. Many airlines choose not to utilize fuel hedging, and just pass the extra cost onto the customers. (Carter, 2012) In 2008, airlines de-bundled “free” baggage fees. In the article, “The Market Structure Dynamics Created by Debundling of Airline Bag Fees,” “the ULCCs operating in the United States domestic airline routes, have implemented in their pricing structure a higher carry-on baggage fee than their checked- baggage fees.” (Schumann & Singh, 2014) In 2013, the US Department of Transportation calculated that U.S. carriers had a revenue of 3.35 billion in checked bag fees. (Scotti & Dresner, 2015) Some airline carriers have elected not to charge for checked bags. For example, Southwest does not charge a fee for the first two bags, and Jet Blue allows one checked bag with no charge. When customers are charged extra for checking bags, they generally carry-on bags, especially for a short trip. Checked bags slow airline turnaround time, since it takes longer for the bags to be processed, moved to another plane for connecting flights, or sent to baggage claim. “Although passenger traffic is still the major source of revenue for combination carriers, air cargo carriage has become an increasingly important revenue source for these carriers, with some deriving 40% of their revenue from cargo operations.” (Kasilingam 1996; Zhu, Ludema, and van der Heijden 2000; Zhang and Zhang 2002; Billings, Diener, and Yuen 2003; LaDue 2004). “Cargo delivery for these carriers is therefore heavily influenced by passenger operations, such as flight scheduling,
  • 57. routing, and the amount of baggage that each passenger can bring” (Kasilingam 1996; Zhu, Ludema, and van der Heijden 2000; Zhang and Zhang 2002; Billings, Diener, and Yuen 2003; LaDue 2004). The theory behind “Pay as you weigh” is that passengers are charged based on the passenger’s total baggage and body weight. “Most airlines worldwide have been only marginally profitable in recent decades despite continued and rapid growth in demand for air travel” (Duganis, 2006 and 2010; Janofsky, 2008; Vasigh et al , 2008). According to the Economist, “It is a fact that an aircraft of a given make and model has a strict maximum carrying capacity. There are numerous examples about the critical importance of weight and how an airline attempts to reduce weight in a flight. With fuel accounting for a large share of costs for all airlines and the price of which has risen substantially over the last few years, reducing weight can significantly contribute to improving profitability.” (The Economist , 2011) References Barrett, S. D. (2004). How do the demands for airport services differ between full-service carriers and low-cost carriers? Journal of Air Transport Management, 10(1), 33-39. Bhatta, B. P. (2013). Pay-as-you-weigh pricing of an air ticket: Economics and major issues for discussions and investigations. Journal of Revenue and Pricing Management, 12(2), 103-119. doi:dx.doi.org/10.1057/rpm.2012.47 Bhatta, B. P., Ghimire, H. L., & Nesse, J. G. (2014). Pay-as- you-weigh pricing of an air ticket: Message of media and public about the concept from a public policy perspective. Journal of Revenue and Pricing Management, 13(4), 291-308. doi:dx.doi.org/10.1057/rpm.2014.12 Brueckner, J. K., Lee, D. N., Picard, P. M., & Singer, E. (2015).
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