1. Madhurima Mukherjee
08927071823
madhurima.iiswbm@gmail.com
Profile Summary
 13 months of experience in TCS BPS as a Business HR with a Span of Control of 500 employees.
Skills
 Managerial Skills: People Management,Decision Making Skills, talent acquisitions,recruitment, Team Skills,
Ability to take ownership, Coordination and Collaboration Skills, Logical thinking.
Professional Experience
Tata Consultancy Services (BPS) Business Process Lead June, 2014 to PRESENT
 Have implementedproper Governance mechanism to curb issues like absenteeism and negativity on floor
 Engaging employees through various activities on the floor and was also a part of the core committee of
‘Olympiad’ which is an annual sports event at TCS
 Have handled grievances, Ethical Concerns and queries related to policies
 Have completed BEI training and also Web Based Trainings on Recruitment, Talent engagement, Shared
Services and Professional Back Ground Check
 Have taken the ownership of deployment of employee satisfaction improvement plans
 Have takenactionsto ensure more than96% tractionin excesssalarypayout as compared to previous years
 Cleared internal audit without any adverse feedback
 Was a part of various campus recruitment drives and mass walk-ins conducted on TCS premises
 Have been driving CSR activitiesin my span. Currently associatedwith 'Navjeevan Sisters,Kolkata' and have
also organized visits to other NGOs like 'Balak Bhavan, Kolkata'
 Have received various appreciations for the positive changes in working environment from customers
Professional Accolades
 Awarded with TCS Gems for successfully organizing and conducting ‘Olympiad- 2015’.
 Have received1appreciationnote and TCSGemrewardpointsforsinglehandedlyconductingtownhallinthe
location.
 Awarded for bravery displayed (helping an accident victim who was lying on the road).
Academic Qualification
Degree Year Institute, University/ Board % /CGPA
MBA (HR) 2014
IndianInstitute of Social WelfareandBusiness
Management(IISWBM,Kolkata)
68.65%
B.B.A. 2012 Dr. B.C. Roy Engineering College (Durgapur) 83.90%
A.I.S.S.C.E. (XIIth
Commerce)
2009 D.A.V Model school, Durgapur C.B.S.E 88.2%
A.I.S.S.E.(Xth) 2007 Durgapur IspatVidyalaya 81%

2. 2
SCHOLASTIC ACHIEVEMENT
 Stood first in college in order of merit at the graduation level (BBA).
Summer Internship/ Academic Projects
 Organization: State Bank of India
 Duration: 2 months (15th May - 16th July, 2013)
 Project Title: Behavioral and Emotional Competency Mapping
 ProjectDescription:Analyzingthe level of BehavioralandEmotional Competencywithinthe employeesof the
organization
OTHER ACADEMIC PROJECTS UNDERTAKEN
 ProjectTitle:RecruitmentandSelection
ProjectDescription:Done afifteendaystraininginthe Fieldof HRat AirIndia(now IndianAirlines),Kolkatato
studythe methodsandrulesfollowedbythe companyforrecruitmentandselection.
 ProjectTitle:RecruitmentandSelectionatI.C.I.C.I.Bank
ProjectDescription:A termpaper waspreparedonthe above-mentionedtopictostudythe frameworkfollowed
for recruitmentandselectionatthe company.
Other Achievements
 Won 2ND prize at the national level of: “NATIONAL COMPETITION FOR MANAGEMENT STUDENTS” organized by
All India Management Association (AIMA) in 2013 at New-Delhi and was also the Eastern Zone champion.
 Was electedasthe HR Clubcoordinatorat IISWBM and have also conductedvariouseventsincollaborationwith
SHRM.
 Have also participated and won various awards at inter-school Debate and Elocution competitions.
 Won 2nd prize at Inter-College Spray painting competition organized by IIM- Kolkata in 2013.
 Won 2nd prize at the inter-college Business Plan Competition organized by NANE in 2009.
 Won 1st prize at the inter-school antakshari competition in 2008 organized by ‘Times of India’.
 Won 1st prize at the inter-school Debatecompetitionin2006 organized by‘STEELAUTHORITY OF INDIA LIMITED’.
 Won2nd prize atthe inter-school Debatecompetitionin2005organizedby‘STEELAUTHORITY OF INDIA LIMITED’.
 Won 2nd prize at the inter-school Elocution competition in 2004 organized by ‘STEEL AUTHORITY OF INDIA
LIMITED’.
 Won 1st prize at the inter-school Elocution competition in 2003 organized by ‘STEEL AUTHORITY OF INDIA
LIMITED’.
Other Interests
 Social work activities. (Currently associated with an NGO named ‘GURIA’ which is working against child
prostitution and human trafficking in India and have also actively participated in their ‘Witness protection
programs).
 Trainedclassical dancer.
 Fondof painting.