Kyiv Outsourcing Forum 2018

1. MANAGING QUICK GROWTH
OF IT CONSULTING COMPANY
IS LIKE SAILING
KIOF 2018

2. In company management since it’s inception
 2002 – 2014 as a COO
 2014 – present time as a CEO
Active member of EBA IT Committee
 Head of the Working Group under the Cabinet of
Ministers of Ukraine aimed at Ukrainian IT education
development
Finding motivation in different sports
activities:
 Squash – competition
 Running – tactic thinking
 Sailing – strategy thinking
VALERY KRASOVSKY
Co-Founder & CEO at Sigma Software

3. OUR HISTORY
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
TOP 100 World’s
Best Outsourcing
Companies
Launched Sigma
Software
University
First CSR report
issued
2002 2017
6 employees
Joining Sigma Group
ISO 9001:2000 Certified
Odesa office opening
60 employees
GAMP Compliance
Confirmation
Cooperation with
AstraZeneca
Incit cooperation
started
350 empolyees
Company 10th
anniversary
Start of
cooperation
with Vidible
Collaboration with
SAS,
New offices in Kiev and
Lviv
New Office in San Jose
Going Global and
rebranding to
New offices in
Stockholm,
Seattle, San
Francisco
R&D center
launched
First commercial
VR project
Getting Status of Microsoft Gold
Certified Partner
Long-term cooperation with
Volvo started
Formpipe
cooperation
started
Fortum
cooperation
started
Office
opening in
New York
2018
850+ employees
Among top-5 Best
employees (DOU)

4. The company`s DNA:
 The involvement of everyone
creates a team;
 The basis of unity is the pursuit of a
common goal;
 Our task is the perfection of
products and services;
 Our tool is high tech;
 Our result is the future of our
clients, our team, and our country.
COMPANY`S MISSION IN 2002: To become a leading
Ukrainian provider of IT
consulting services all
over the world

5. ORGCHARTFORSCALING
PMs
Delivery Director
DMs
SPMs
PMs
Level I
Level II
Level III
Level IV
Quality CIO Sales
PR HR
CEO
CFO COO
CEO
CFO COO

6. COMMUNICATING THROUGH A NUMBER OF LEVELS IS LIKE PLAYING CHINESE WHISPER

7. Swedish perspective
 Joint decisions
 Entrepreneurship
 Flat org structure
Challenges
 It’s my territory
 Competition
SIGMA
IT CONSULTING
1000
employees
DANIR AB
3600
EMPLOYEES IN
13 COUNTRIES
SIGMA
SOFTWARE
850
employees
SIGMA
CIVIL
120
employees
SIGMA
INDUSTRY
650
employees
SIGMA
CONNECTIVITY
300
employees
SIGMA
TECHNOLOGY
700
employees

8. SIZE GROW, CHALLENGES STAY
 Project Management basics
 Testing in a business oriented way
 Design & usability (matter of taste)
 Requirements and scope management
 Project is managed in a good way? Customer is happy!
 RUP, Waterfall, Agile? No matter what
 Good relations with Customer
 Propose solutions, always understand
what is going on (even 2 a.m. in the night)
 Simplification
$15M
$30M

9. EASE OF DOING IT
BUSINESS
 Aol: from $ 200 B to $ 2 M
 Nokia: Symbian
 People training
 Cash position
 Legal aspects
 Diversification
 Foresee market

10. CSR
 Around $500k USD of
investments into education
 Support of young generation
 Government work / education
 Ideas from the consulting
business – building ecosystem

11. Call for a captain? Do it!
Nice looking knot? Reliable!
Captain is fully responsible no matter what!
Team work and support
Following the rules

12. SECRET SAUCE OF BEING SUCCESSFUL
‘Mandatory condition to start the business –
wish to fire 100% of the personnel.’
Vladimir Tarasov
‘Are you lazy or stupid?’
Jeff Bezos
‘Roadmap and action plan - always.
Immediate action.’
Vice Prime Minister of Ukraine
‘Everything is CEO’s
fault.’
Ben Horowitz
‘Choose the right people, motivate them to
do the job, all the rest is administration.’

13. ‘Executives
are always better from
inside the organization
and not hired.’
Jack Ma

14. Software developer
Managing Director of US operations
Intern Delivery Director
Business development manager
Managing Director of Swedish operations
Office Manager Program Manager
Executive assistant Head of PR
SUCCESS STORIES

15. CHALLENGES
Micro management? Nano management!
 Delegate and help
 Right questions in right places
 Reasonable people
 Simplify
Tuning the business like managing sail
• Utilization, administrative costs

16. WHO IS WHO: KNOWING YOUR TEAM
NICE MANAGEMENT GAMES
 Treat people differently
 Train effective communication
 Get down through one-two levels
 Run contest for best idea to avoid
middle management blocking them

17. $65+ M$50 M$4.4 B
TEAM
2 FTE20 FTE42 FTE59 FTE74 FTE
2010
2012
2014
2015
2016
2017
ONE SMALL PROJECT STORY
$4.48 B

19. THANK YOU!