Impression management is the process of controlling how others perceive us. It involves factors like dress, body language, and voice tone. The goal is to influence others' perceptions either constructively for self-identity or strategically to achieve interpersonal goals. Research shows that over 90% of the initial impressions others form are based on appearance, body language, and voice rather than on the spoken words. Therefore, impression management plays a vital role in many domains like organizations, education, and healthcare by influencing how people perceive individuals and institutions.