1. Financial Charisma Ltd.
4 Pinehurst House, 43 Springfield Road, Westcott Surrey RH4 3PB
Tel: +44 7920 156788 | marybeth@financial-charisma.com
www.financial-charisma.com
Developing Your Full Potential
Through Emotional Intelligence
and Mindfulness
Enabling you to recognise states of mind (in
yourself and others) and use this skill for
more effective decision-making and problem
solving

2. Financial Charisma Ltd.
4 Pinehurst House, 43 Springfield Road, Westcott Surrey RH4 3PB
Tel: +44 7920 156788 | marybeth@financial-charisma.com
www.financial-charisma.com
Emotional Intelligence, Mindfulness and an
Understanding of the Human Potential
The ONE area, which any business needs to address if it wants to lift itself from being
averagely successful to excellent is Emotional Intelligence.
Solid research demonstrates that the benefits of Emotional Intelligence in the
workplace lead to:
 Increased sales & higher productivity
 More stable staff, greater employee satisfaction, improved risk
management
 Amazing customer service & better organisational communication
 Improved relationships with colleagues and clients
 More charismatic leadership, enhanced creativity & increased motivation
Mindfulness training leads to:
 Improved personal management, leadership skills and performance
 Higher levels of productivity
 Sustainable and joyful work environments.
Top business leaders in organisations such as Google, BMW and FedEx are also
now discovering the vast potential of Mindfulness Training. The Harvard Business
School even includes mindfulness principles in its leadership programmes.
This course offers a unique combination of Emotional Intelligence, Mindfulness and
an understanding of the Human Potential. Its purpose is to enable employees to
navigate through today’s challenges, foster innovation and build organisations where
people thrive, profits grow and businesses boom.

3. Financial Charisma Ltd.
4 Pinehurst House, 43 Springfield Road, Westcott Surrey RH4 3PB
Tel: +44 7920 156788 | marybeth@financial-charisma.com
www.financial-charisma.com
AGENDA
Day 1 - MorningSession
Introduction, Emotional Intelligence, Mindfulness, Self-awareness
 What is emotional intelligence?
 What is mindfulness?
 This is your brain on mindfulness - the biology and neuroscience of
meditation
 Emotional intelligence - the neuroscience of leadership
 The role of intuition in decision-making
 The theory, practice, and science of meditation
 Self-awareness at work
 The neuroscience of self-awareness
Day 1 - Afternoon Session
Tools to Regulate your Emotions
 How to accurately perceive emotions
 Understanding triggers
 Managing emotions
 Self-regulation model
 Seeing the other point of view
 Giving in without giving up
 Body language - it’s not what you say, it’s how you say it
 Using emotions to facilitate thinking
 Articulating your emotions using language
 Aligning and envisioning

4. Financial Charisma Ltd.
4 Pinehurst House, 43 Springfield Road, Westcott Surrey RH4 3PB
Tel: +44 7920 156788 | marybeth@financial-charisma.com
www.financial-charisma.com
Day 2 - MorningSession
Motivation and Empathy
 3 Levels of Happiness
 Resilience
 Intrinsic motivators
 Aligning and envisioning
 Resilience
 The balance between optimism and pessimism
 Giving feedback mindfully
 The neuroscience of empathy
 The role of empathy in leadership
 Understanding others
 Developing rapport and trust
 Political awareness
 Communicating with insight
 Influencing with goodness
 Leadership with compassion
 8 must-have emotional intelligence
competencies for future leaders
Day 2 - Afternoon Session
Business Practices and Social Skills
 How to accurately perceive emotions
 Use emotions to facilitate thinking
 Manage emotions
 Focused Listening
 Asking questions
 Communicating with flexibility and
authenticity

5. Financial Charisma Ltd.
4 Pinehurst House, 43 Springfield Road, Westcott Surrey RH4 3PB
Tel: +44 7920 156788 | marybeth@financial-charisma.com
www.financial-charisma.com
 Body language
 It’s not what you say, it’s how you say
it
 Benefits of emotional intelligence
 Articulate you emotions using language
 Seeing the other side
 Self-awareness and self-regulation
 Giving in without giving up
 Use coping thought
 Use relaxation techniques
 Bringing it all together
 Understand emotions and how to manage them in the workplace
 Role of emotional intelligence at work
 Disagreeing constructively
 Creating a powerful first impression
 Assessing a situation
 Being zealous without being offensive
 Words from the wise