10. Interface Standards Design
• Interface metaphor – the real world concept
• Interface template – general appearance of all
screens, forms, and reports
• Interface objects – building blocks of the system
• Interface actions – most common actions
• Interface icons – represent objects, actions and
their statuses
12. Interface Evaluation
• Heuristic evaluation – based on design
principles
• Walk-through evaluation – meeting with the
users
• Interactive evaluation – users try the interface
• Formal usability testing – almost scientific
13. Usability
Quality of a user’s experience when interacting
with a product or system
• Ease of learning/learnability
• Efficiency of use
• Supports cognitive task
• Memorability
• Error frequency & severity
• Aesthetics
• Subjective satisfaction
Factors affecting the user’s experience:
Adapted from: http://knowledge.amia.org/onc-ntdc/usability-and-human-factors-1.379697
14. Usability Principles
Visibility of system
status
Match between
system & read
world
User control &
freedom
Consistency &
standards
Help user
recognize,
diagnose and
recover from errors
Minimize memory
load
(recognition over recall)
Flexibility &
efficiency
Motivation &
engagement
Adapted from: http://knowledge.amia.org/onc-ntdc/usability-and-human-factors-1.379697
17. CPOE System
*Horsky, J., Kaufman, D.R., Oppenheim, M.I. & Patel, V.L. (2003). A framework for analyzing the cognitive
complexity of computer-assisted clinical ordering. Journal of Biomedical Informatics, 36, 4-22
Adapted from: http://knowledge.amia.org/onc-ntdc/usability-and-human-factors-1.379697
18. MedlinePlus Senior’s Health
*Kaufman, D.R. & Starren, J. B. (2006). A methodological framework for evaluating mobile health devices. In the
Proceedings of the American Medical Informatics Annual Fall Symposium. Philadelphia: Hanley & Belfus. 978
Adapted from: http://knowledge.amia.org/onc-ntdc/usability-and-human-factors-1.379697
20. Modified PCA Interface
*Lin, L., Isla, R., Doniz, K., Harkness, H., Vicente, K. J., & Doyle, D. J. (2002). Applying human factors to the design of
medical equipment: patient-controlled analgesia. Journal of Clinical Monitoring & Computing, 14(4), 253-263.
Adapted from: http://knowledge.amia.org/onc-ntdc/usability-and-human-factors-1.379697
21. Glucose Meters
*Kaufman, D.R. & Starren, J. B. (2006). A methodological framework for evaluating mobile health devices. In the
Proceedings of the American Medical Informatics Annual Fall Symposium. Philadelphia: Hanley & Belfus. 978
Adapted from: http://knowledge.amia.org/onc-ntdc/usability-and-human-factors-1.379697
22. NAVIGATION DESIGN
• Basic Principles
• Prevent mistakes
• Simplify recovery from mistakes
• Use consistent grammar order
• Types of Navigation Controls
• Languages
• Menus
• Direct Manipulation
• Messages