4. Emotional Intelligence
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What are the four factors of emotional intelligence?
What are the three sources of perceiving emotions?
How is perception of emotions useful?
5. Emotional Intelligence
key to both personal and professional success
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Emotional
Intelligence
Empathy
Managing
emotions
Using
emotions
Social
Skills
Perceiving
emotions
Understanding
emotions
6. Personal Competences
(Managing ourselves)
Social Competences
(Handling relationships with others)
•Self-awareness
• Emotional awareness
• Self-assessment
• Self-confidence
•Self-regulation
• Self-control
• Trustworthiness
• Conscientiousness
• Adaptability
• Innovation
•Motivation
• Achievement drive
• Commitment
• Initiative
• Optimism
•Empathy
• Understanding others
• Developing others
• Service orientation
• Leveraging diversity
• Political awareness
•Social Skills
• Influence
• Communication
• Conflict management
• Leadership
• Change catalyst
• Building bonds
• Collaboration and cooperation
• Team capabilities
Elements of EI
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Based on ‘Working with Emotional Intelligence’ Daniel Goleman
9. Always Sometimes Never
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2
3
4
5
6
7
8
9
10
1. Do you know your emotional strengths and weaknesses?
2. Do you recognize emotions as you experience them?
3. Do you become defensive when criticized?
4. Do you stay calm under pressure?
5. Do you handle setbacks effectively?
6. Do you utilize criticism and feedback for your growth?
7. Do you see things from others’ perspective?
8. Do your recognize how your behaviour affects others?
9. Do you listen without jumping to judgment?
10. Do you freely admit making a mistake?
Know Your EI
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www.mindtools.com/pages/article/ei-quiz.htm
10. How to Improve EI?
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Evaluate yourself
Observe how you react
Give others a chance to shine
Put yourself in others’ place
Take responsibility for your actions
Praise / Apologize
11. Benefits of EI?
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Enhanced management skills
Enhanced social skills
Motivating others
Better decision making
Career development
12. EI Tip
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Be an observer of yourself.
Pay attention to what you feel
and how those feelings contribute,
distract, enhance, or challenge you.
- Dawn Karner
16. to capitalize on strengths
to overcome weaknesses
to exploit opportunities
to survive challenges
to be pro-active
to take better decisions
to capitalize on strengths
to overcome weaknesses
to exploit opportunities
to survive challenges
to be pro-active
to take better decisions 16
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Why SWOC Analysis?
17. 17
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Strengths Analysis
What are your unique skills/qualifications?
What do you do better than anyone else?
What unique resources can you access?
Why do people praise you?
What achievements are you proud of?
What values do you believe in?
What is your competitive advantage?
18. 18
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Weaknesses Analysis
What skills/knowledge do you lack?
What skills could you improve?
What do you avoid doing?
What do others see as your weaknesses?
What resources are you deficient in?
What are your negative work habits?
What is your competitive disadvantage?
19. 19
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Opportunities Analysis
What opportunities to learn are open?
What situations can you take advantage of?
Do you have people to help/advise you?
What others’ failures can you exploit?
Have you any solutions to others’ complaints?
Is there an unfilled need around you?
What external forces can affect your career?
20. 20
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Challenges Analysis
What obstacles do you currently face?
What are your competitors doing?
Is the demand for your strengths declining?
What trends could harm your interests?
What threats arise from your weaknesses?
21. My Strengths
1. I have a passion for teaching
2. I have good inter-personal skills
3. I have a degree in education
4. I have good critical / analytical skills
5. I have excellent communication skills
6. I have plenty of work experience
7. I am good with public speaking
8. I am financially sound
9. I am young and healthy
10.I have a supportive spouse
My Weaknesses
1. I have no/little relevant experience
2. I am lazy and suffer from procrastination
3. I lack concentration / attention span
4. I have limited subject knowledge
5. I lack stress management skills
6. I am poor at dealing with conflict
7. I am low in self-esteem
8. I have young children to take care of
9. I have dependent in-laws
10.I live far from the school
My Opportunities
1. I have a job offer in a college which suits my temperament better
2. Eventually I could go on for my Ph D
3. I have been offered a scholarship for my doctoral work
4. Our college offers free wi-fi on campus
5. We have well-equipped laboratories
6. Many new educational institutions are opening in my locality
7. My children are offered free education at my school/college
8. Our institution offers an annual gold medal for the best teacher
9. My parents are moving to my neighborhood
10.Our car loan application has been cleared
My Challenges
1. We have no Ph D guides in this town
2. I have a heavy workload
3. I need to sign a contract if I take up a new job
4. My department has no good library
5. My family depends on my salary and I cannot take any risks
6. Entry level admissions into our institution have been decreasing
7. I am not on good terms with the management
8. Two of my younger colleagues have acquired higher qualifications
9. The new syllabus has chapters that I’m not comfortable teaching
10.This place is quite expensive
21
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Example
22. Strengths
What do I do well?
What unique resources do I posses?
What do others see in me as my strengths?
Weaknesses
What could I do better?
What resources do I lack or need more?
What do others see as my weaknesses?
Opportunities
What opportunities are available to me?
What trends could I take advantage of?
How can I turn your strengths into opportunities?
Challenges
What challenges could harm me?
What are my competitors/colleagues doing?
What challenges do my weaknesses expose me to?
22Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . .Date. . . . . . . . . . . . . . . .
Exercise
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27. 27
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Stress Management Tips
Identify what stresses you? (can/cannot control)
Relax your mind (7/11) and body (game)
Eat right, sleep right
Begin the day calmly
Laugh with the class
Prioritize and plan
Talk to you mentors
You have a job interview tomorrow in Hyderabad - Opportunity
You are healthy, prepared, can afford to travel - Strength
You cannot afford to fly, are new to Hyderabad, have none to help there - Weakness
There are other contenders, your train is running an hour late - Threat
A useful technique that helps you identify your strengths and weaknesses, and analyze your opportunities and threats that flow from them.
With a little thought and preparation, SWOT can help you uncover hidden opportunities and eliminate threats that might otherwise hurt your ability to move forward.
If you look at yourself using the SWOT framework, you can distinguish yourself from your peers, and further refine your talents and abilities to advance your career.
Louis Pasteur said, "Chance favors the prepared mind.“ So be prepared.
Uncover opportunities that you would not otherwise have spotted.
Manage and eliminate threats that might otherwise hurt your ability to move forward.
Capabilities, people, assets, resources, knowledge, experience, financial reserves, data, qualifications, certifications, attitude, behavior, sincerity, honesty, self-confidence, leadership, commitment, competitive advantages, USPs, innovative abilities, geographical location.
Consider your strengths from your own perspective, and from the point of view of the people around you. Don't be modest and don’t be shy – be completely objective.
The following true story happened to Eckart von Hirschhausen, a German doctor who became a comedian:
Many years ago after an unpleasant engagement on a cruise liner I visited a zoo. I looked at a penguin on a rock and thought to myself: “You are such a poor creature… your wings are too small, you can not fly and worst of all: The creator didn’t even give you knees… My mind was made up: poor design!
After walking down a little stairway I looked through a glass pane into the pool. Suddenly my penguin jumped into the water and now he was flying… Wow! He was in his element…
Later I did a research: Penguins are ten times more streamlined than a Porsche! With the equivalent amount energy of one liter fuel they can swim 2500km. Penguins are excellent swimmers and hunters and they enjoy being in the water. They are more advanced than anything built by humans. And I thought: poor design!
Like the little penguin needs water to be in his element we all need an environment where we can develop our strengths. This story is in a way a metaphor for Eckart von Hirschhausen life itself. He realized that the hospital is not the best environment to develop his personal strengths. He jumped into the cold water and changed his environment from the hospital to the stage. Today he is a very successful comedian, speaker and bestseller author.
Think about your strengths for a moment? Are you in your element right now?
Negative work habits: often late, disorganized, short temper, poor at handling stress
Bad reputation, inability to meet deadlines, lack of financial resources
Traits that hold you back: diffidence, fear of public speaking
Gaps in capabilities, lack of competitive strength, vulnerabilities, morale, commitment, leadership
A project of a colleague who has gone on leave.
A new role or project that forces you to learn new skills.
Do you have specific skills (like a second language) that could help your school in its new expansion or acquisition?
Political or legislative measures, market developments, global influences
Competitors' vulnerabilities, technology development and innovation, information and research
Competition, decreased demand, new technologies, new ideas, environmental effects, IT developments, financial and credit pressures
Difficult students
Difficult classes
Heavy workload
Lack of administrative support
Teacher evaluation
Extra curricular responsibilities
Job insecurity
New technology
New curriculum
Large classes
Competition, decreased demand, new technologies, new ideas, environmental effects, IT developments, financial and credit pressures
Competition, decreased demand, new technologies, new ideas, environmental effects, IT developments, financial and credit pressures
Competition, decreased demand, new technologies, new ideas, environmental effects, IT developments, financial and credit pressures