This document discusses Kaizen and its relationship to upper management commitment, rewards and recognition, and total quality management. It notes that Kaizen thrives under top management with long-term concerns for the company's health and that its benefits are gradual and felt over the long-term. It also contrasts Western and Japanese management styles, noting Japanese has a long-term perspective and gradual improvement approach through Kaizen, while Western has a short-term results focus and favors immediate innovation. The document concludes that combining innovation with a Kaizen approach supported by management can improve long-term competitiveness.

1. 15 July 2017
KAIZEN
KAIZEN & Upper Management Commitment
KAIZEN & Rewards and Recognition
KAIZEN & Total Quality Management (TQM)

2. KAIZEN & Upper Management
Commitment

3. KAIZEN & Upper Management
Commitment
• KAIZEN can thrive only under top management that has
a genuine concern for long-term health of the company
KAIZEN’s benefit comes Gradually
KAIZEN’s effects are felt on a Long-Term basis

4. Western vs Japanese Management
Styles
• One of the major differences between Japanese and
Western management styles is their Timeframes.

5. Western vs Japanese Management
Styles
• Long Term Perspective
• Approach Improvement
gradually with KAIZEN
ApproachJAPANESE
• Short Term Results
• Tends to favor Innovation,
provides immediate return
WESTERN

6. Western vs Japanese Management
Styles
If management makes positive use of the process-oriented
way of thinking
to support innovation and further reinforces it with a Kaizen
approach, it will find that the
company's overall competitiveness will be improved in the
long run .

7. SEE YOU!Next Saturday:
•KAIZEN & Suggestion Systems
•Goals of KAIZEN vs Quality, Cost, Delivery