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  1. 1. Kenisha Thompson
  2. 2. Kaizen Origin Kaizen, pronounced as “k-eye-zin,” literally means continuous improvement and the Kaizen principle originated from the Japanese philosophy of work. The concept of Kaizen became popular in the United States only by the late 1980’s. It was found that the performance of Japanese companies were much better than their American counterparts after applying the Kaizen principle.
  3. 3. Kaizen Meaning Kaizen (改善), Japanese for "improvement" or "change for the best", refers to philosophy or practices that focus upon continuous improvement of processes in manufacturing, engineering, business management or any process.
  4. 4. Kaizen The Kaizen Principle The concept of Kaizen can be explained as a principle of continuous improvement. According to the Kaizen philosophy, a series of small improvements made continuously over a long period of time can result in drastic improvement in business processes.
  5. 5. Kaizen How it works
  6. 6. Kaizen Limits and Risks Kaizen is a tool that has to be used in a business environment which has long-term goals. Using the Kaizen principle need not resolve a particular problem completely and immediately. Thus, to implement the Kaizen philosophy, the practitioners need to be patient. Thus, the Kaizen principle is not meant for everyone.
  7. 7. Kaizen Characteristics of Kaizen • One of the main characteristic of Kaizen is on finding the root cause of mistakes made and correcting them. • Each error is seen as an opportunity in the path of improvement. Kaizen is more process-focused than results- focused. • Kaizen also seeks to improve the systems rather than the human resources. • Kaizen practitioners spend a lot of their time to measure customer satisfaction and error rates.
  8. 8. • They also make use of meetings and such opportunities to discuss avenues for improvement. • Kaizen focuses on incremental improvements rather than exact solutions to problems. • The focus of small improvements in Kaizen makes it easier to implement. • The Kaizen philosophy of work is to stress employee participation in decision making process. Kaizen Characteristics of Kaizen
  9. 9. Kaizen Kaizen Blitz A Kaizen blitz or event is when the entire team involved in a process focuses on one particular aspect in order to improve its efficiency and performance. As everyone is involved, all facets of that particular event are examined, and with the breadth of the experience going into the thinking, the event itself is bound to find some particular idea or ideas that have not been examined previously. By tackling all aspects of a process, the improvements are real and continuous and result in remarkable achievements. This leads to a lean manufacturing program that is very economical in terms of time, effort and resources. This can only add to the overall profitability of a company and its efficiency in operations.
  10. 10. Kaizen How I’ve practiced Kaizen. • What’s the Big Idea (WTBI) Brainstorming session. • HumanaVitality Wellness Feedback Booths
  11. 11. … and that is Kaizen. Works Cited: • Bright Hub PM, Project Planning. Explaining the Kaizen Principle, 2010. Website: http://www.brighthubpm.com/project- planning/100172-explaining-the-kaizen- principle/#imgn_0, Date of access: 04/01/2014, 04/11/2014. • Bright Hub PM, Six Sigma. Getting Acquainted With the Kaizen Philosophy, 2013. Website: http://www.brighthubpm.com/six-sigma/50277- introduction-to-the-kaizen-philosophy/#imgn_0, Date of access: 04/01/2014, 04/11/2014. • Lareau, William. Office Kaizen: Transforming Office Operations Into a Strategic Competitive Advantage. Amer Society for Quality; Reprint edition (July 2002). Print. • Krajewski, Lee J, Ritzman,Larry P., and Malhotra, Manoj K. Operations Management: Processes and Supply Chains, Student Value Edition (10th Edition). Publication Date: January 21, 2012. Print.