2. Motivation.
In the early 30’s Elton Mayo suggested that motivation was affected
by certain factors within an active workplace such as;
Greater Communication.
Efficient Teamwork.
Involving a greater number of people in decision making.
Ensure work is interesting and productive.
Good relationships between workers.
3. Theory
Tedium and repetitiveness of tasks led to boredom and reduced motivation leading
to a less efficient work place.
That motivation was improved through making employees feel important, giving
them a degree and sense of freedom to make their own individual choices and
acknowledge their social needs.
Summary of Mayo's Beliefs:
Individual workers cannot be treated in isolation, but must be seen as members of a
group.
Monetary incentives and good working conditions are less important to the individual
than the need to belong to a group.
Informal or unofficial groups formed at work have a strong influence on the
behaviour of those workers in a group.
Managers must be aware of these 'social needs' and cater for them to ensure that
employees collaborate with the official organization rather than work against it.
Mayo's simple instructions to industrial interviewers set a template and remain
influential to this day:
4. Advantages and disadvantages.
Advantage:
Gives workers more freedom at work.
Greater levels of communication and teamwork.
Made for a more democratic work fore.
Disadvantage:
Individual responsibilities could cause stress or pressure.
More freedom means that they have less control over the workers.