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Health Service Management
.........................................................................................................................................................
Overview
The course is about management in the health service industry. The contents will be around the
core ideas of different health sectors in India, its challenges and solutions, innovations in
healthcare management, healthcare value propositions, customer segments, quality assurance and
cost optimization in healthcare delivery.
The course brings out the techno-managerial innovations in healthcare. The one week course
starts with an introduction to healthcare innovations. Subsequently, the course covers various
issues in operating environment and healthcare channels. Further focus will be on the quality
assurance and cost optimization of healthcare delivery, Demand and Supply – based Operating
logic (DSO).
Experienced participants will be invited to give talks on topics, such as healthcare infrastructure
planning, patient information systems, entrepreneurial endeavors, and public policy. Some demo
on simulation based study would also be included in the tutorial sessions. Total course would be
delivered in a total of 15 contact hours.
OBJECTIVES:
The primary objectives of this course are as follows:
1. To give exposure to participants about the healthcare management and related areas.
2. To give exposure to Biomedical Engineers about more career opportunities in the field.
3. Exposing participants to the recent innovations in the related fields.
4. Enhancing the capability of the participants to identify, control and solve challenges with
some hands-on practical sessions.
Registration
 Number of participants for the course will be limited to 60.
 Registration fees include course material.
 Accommodations are available at nearby hotels and will be arranged on first come first
serve basis upon payment.
You Should
Attend If you
are …
 An Hospital/ Healthcare practitioner interested in improving service operations
 An Entrepreneur interested in developing business models for healthcare services
 A Researcher/ Engineer/ Faculty interested in healthcare operations management
 A Student interested in healthcare at all levels (B.Tech/M.Sc./M.Tech/Ph.D.)
Fees
The participation fees for taking the course is as follows:
Participants from abroad : US $500
Industry/ Research Organizations: 10000 INR
Academic Institutions: 5000 INR
Students: 2000 INR
The above fee include all instructional materials, computer use for tutorials and assignments,
laboratory equipment usage charges, free internet facility during lecture and practical
session. The participants will be provided accommodation on payment basis if available.
Prof. Paul Lillrank has been Professor of Quality
and Service Management at Aalto University,
Finland since 1994. He has served as the Head of
the Department of Industrial Engineering and
Management for eight years and been Academic
Dean of the school’s MBA program. Professor
Lillrank has conducted research in several service
industries, such as software, telecom, airlines and
retailing. During the recent past his focus has
been in healthcare. He has been a pioneer in
introducing industrial management methods to
the study of healthcare service production. He
has been a frequent speaker and advisor to
several healthcare producers and government
agencies.
Surgeon Rear Admiral Dr. V.K. Singh, VSM
(Retd.), is Masters in Hospital Administration,
Diplomate, National Board in Hospital and Health
Care Management and M Phil. Dr. Singh served in
Armed Forces Medical Services of India for 37
years in various National & International
assignments. Presently, he is Adjunct Professor-
World Health Innovation Network, Odette School
of Business, University of Windsor, Canada. He is
Director of Healthcare Asia for Lean Healthcare
Excellence - Simpler, Chairman Board - Indian
Society of Health Professionals, Visiting professor
of Indian Institute Management and Indian
Institute of Technology. He has authored a book
“Innovations in Healthcare Management: Cost-
Effective and Sustainable Solutions” published in
USA, 2015.
Dr. Saurabh Gupta is an Assistant Professor of
Biomedical Engineering in NIT Raipur. Earlier he
had finished his PhD from IISc Bangalore in the
area of Optical Tomography. His primary areas of
research are inverse problems, remote health
monitoring, telemedicine and non-contact
imaging. Part of his research includes working on
government initiatives in Healthcare.
Period
12th
to 16th
December 2016
Venue:
NIT Raipur
Course Coordinator
Dr. Saurabh Gupta
Department of Biomedical Engineering,
NIT Raipur, Raipur (C.G.) 492010
Phone: +91 - 7389727963
E-mail: sgupta.bme@nitrr.ac.in
http://www.nitrr.ac.in
Registration Process:
- Complete the form and send
to course coordinator
......................................................................
http://www.gian.iitkgp.ac.in/GREGN/index
(Photo)
An International Workshop on
“HEALTH SERVICE MANAGEMENT”
(12th
- 16th
December2016)
National Institute of Technology Raipur, Raipur, C.G., India.
[A one week short term course, an initiative as per the MHRD Scheme
“Global Initiative on Academic Network(GIAN)”]
Personal Information
REGISTRATION FORM
To be submitted before 12th
December 2016
Name*
Qualification*
Occupation*
Organization/Institution/University*
Teaching/Research Interest (if applicable)*
Address/City*
Country*
Email & Contact No.*
Registration Fee Details (pleasetick):
 Participants from abroad: US$500
 Participants from Industry/ Research Organizations: Rs. 10000/-
 Faculty from Academic/Technical Institutions and PhD. scholars: Rs.5000/-
 Students (with valid ID card): Rs. 2000/-
Payment may be made through*
Demand Draft/Cheque
In favor of “Director, N.I.T. Raipur” payable at Raipur.
DD/Cheque/ TR. No.
Amount:
Date:
Bank:
PS: Participants/delegates will be responsible for their travel andaccommodation.
Signature with Date *
*Required fields
HOW TO APPLY:
1. Registration form should accompany Demand Draft/Cheque of respective registration fees (non-
refundable) as applicable, which should be drawn in favor of “Director N.I.T. Raipur” payable at
Raipur or fund Transfer through NEFT/RTGS in the following Bank,Details:
Director NIT Raipur, A/C No. 30007211525,
SBI GCET Branch Raipur,
Bank MICR Code- SBININBB646
Bank IFS Code - SBIN0002852
2. Scanned copy of duly filled up registration form with demand draft/Cheque/NEFT proof must be
emailed to the coordinator to sgupta.bme@nitrr.ac.in before the last
date(12.12.2016).
3. Hard copy of the form and draft must also be sent by post/ courier to (Dr. Saurabh Gupta, Asst. Prof.,
Department of Biomedical Engineering, National Institute of Technology Raipur, opp. Science College
Raipur C.G India, 492010) before the last date(12.12.2016).
4. The brochure and the registration form may be downloaded from the Institute website
www.nitrr.ac.in.
IMPORTANTINFORMATION:
1. Participants will be provided registration kit & course material covering the entirecourse.
2. After successful completion of the course, all participants will get participation certificates. Those
participating in examinations will get completion certificates withgrades.
3. No TA, DA will be provided to theparticipants.
4. List of selected participants will be available on institutewebsite.
____________________________________________________________________________________________

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GIAN course at NIT Raipur

  • 1. Health Service Management ......................................................................................................................................................... Overview The course is about management in the health service industry. The contents will be around the core ideas of different health sectors in India, its challenges and solutions, innovations in healthcare management, healthcare value propositions, customer segments, quality assurance and cost optimization in healthcare delivery. The course brings out the techno-managerial innovations in healthcare. The one week course starts with an introduction to healthcare innovations. Subsequently, the course covers various issues in operating environment and healthcare channels. Further focus will be on the quality assurance and cost optimization of healthcare delivery, Demand and Supply – based Operating logic (DSO). Experienced participants will be invited to give talks on topics, such as healthcare infrastructure planning, patient information systems, entrepreneurial endeavors, and public policy. Some demo on simulation based study would also be included in the tutorial sessions. Total course would be delivered in a total of 15 contact hours. OBJECTIVES: The primary objectives of this course are as follows:
  • 2. 1. To give exposure to participants about the healthcare management and related areas. 2. To give exposure to Biomedical Engineers about more career opportunities in the field. 3. Exposing participants to the recent innovations in the related fields. 4. Enhancing the capability of the participants to identify, control and solve challenges with some hands-on practical sessions. Registration  Number of participants for the course will be limited to 60.  Registration fees include course material.  Accommodations are available at nearby hotels and will be arranged on first come first serve basis upon payment. You Should Attend If you are …  An Hospital/ Healthcare practitioner interested in improving service operations  An Entrepreneur interested in developing business models for healthcare services  A Researcher/ Engineer/ Faculty interested in healthcare operations management  A Student interested in healthcare at all levels (B.Tech/M.Sc./M.Tech/Ph.D.) Fees The participation fees for taking the course is as follows: Participants from abroad : US $500 Industry/ Research Organizations: 10000 INR Academic Institutions: 5000 INR Students: 2000 INR The above fee include all instructional materials, computer use for tutorials and assignments, laboratory equipment usage charges, free internet facility during lecture and practical session. The participants will be provided accommodation on payment basis if available.
  • 3. Prof. Paul Lillrank has been Professor of Quality and Service Management at Aalto University, Finland since 1994. He has served as the Head of the Department of Industrial Engineering and Management for eight years and been Academic Dean of the school’s MBA program. Professor Lillrank has conducted research in several service industries, such as software, telecom, airlines and retailing. During the recent past his focus has been in healthcare. He has been a pioneer in introducing industrial management methods to the study of healthcare service production. He has been a frequent speaker and advisor to several healthcare producers and government agencies. Surgeon Rear Admiral Dr. V.K. Singh, VSM (Retd.), is Masters in Hospital Administration, Diplomate, National Board in Hospital and Health Care Management and M Phil. Dr. Singh served in Armed Forces Medical Services of India for 37 years in various National & International assignments. Presently, he is Adjunct Professor- World Health Innovation Network, Odette School of Business, University of Windsor, Canada. He is Director of Healthcare Asia for Lean Healthcare Excellence - Simpler, Chairman Board - Indian Society of Health Professionals, Visiting professor of Indian Institute Management and Indian Institute of Technology. He has authored a book “Innovations in Healthcare Management: Cost- Effective and Sustainable Solutions” published in USA, 2015. Dr. Saurabh Gupta is an Assistant Professor of Biomedical Engineering in NIT Raipur. Earlier he had finished his PhD from IISc Bangalore in the area of Optical Tomography. His primary areas of research are inverse problems, remote health monitoring, telemedicine and non-contact imaging. Part of his research includes working on government initiatives in Healthcare. Period 12th to 16th December 2016 Venue: NIT Raipur Course Coordinator Dr. Saurabh Gupta Department of Biomedical Engineering, NIT Raipur, Raipur (C.G.) 492010 Phone: +91 - 7389727963 E-mail: sgupta.bme@nitrr.ac.in http://www.nitrr.ac.in Registration Process: - Complete the form and send to course coordinator ...................................................................... http://www.gian.iitkgp.ac.in/GREGN/index
  • 4. (Photo) An International Workshop on “HEALTH SERVICE MANAGEMENT” (12th - 16th December2016) National Institute of Technology Raipur, Raipur, C.G., India. [A one week short term course, an initiative as per the MHRD Scheme “Global Initiative on Academic Network(GIAN)”] Personal Information REGISTRATION FORM To be submitted before 12th December 2016 Name* Qualification* Occupation* Organization/Institution/University* Teaching/Research Interest (if applicable)* Address/City* Country* Email & Contact No.* Registration Fee Details (pleasetick):  Participants from abroad: US$500  Participants from Industry/ Research Organizations: Rs. 10000/-  Faculty from Academic/Technical Institutions and PhD. scholars: Rs.5000/-  Students (with valid ID card): Rs. 2000/- Payment may be made through* Demand Draft/Cheque In favor of “Director, N.I.T. Raipur” payable at Raipur. DD/Cheque/ TR. No. Amount: Date: Bank: PS: Participants/delegates will be responsible for their travel andaccommodation. Signature with Date * *Required fields HOW TO APPLY: 1. Registration form should accompany Demand Draft/Cheque of respective registration fees (non- refundable) as applicable, which should be drawn in favor of “Director N.I.T. Raipur” payable at Raipur or fund Transfer through NEFT/RTGS in the following Bank,Details: Director NIT Raipur, A/C No. 30007211525, SBI GCET Branch Raipur, Bank MICR Code- SBININBB646 Bank IFS Code - SBIN0002852 2. Scanned copy of duly filled up registration form with demand draft/Cheque/NEFT proof must be emailed to the coordinator to sgupta.bme@nitrr.ac.in before the last date(12.12.2016). 3. Hard copy of the form and draft must also be sent by post/ courier to (Dr. Saurabh Gupta, Asst. Prof., Department of Biomedical Engineering, National Institute of Technology Raipur, opp. Science College Raipur C.G India, 492010) before the last date(12.12.2016). 4. The brochure and the registration form may be downloaded from the Institute website www.nitrr.ac.in. IMPORTANTINFORMATION: 1. Participants will be provided registration kit & course material covering the entirecourse. 2. After successful completion of the course, all participants will get participation certificates. Those participating in examinations will get completion certificates withgrades. 3. No TA, DA will be provided to theparticipants. 4. List of selected participants will be available on institutewebsite. ____________________________________________________________________________________________