Prevention strategies and effective debt collection public program course det...
HISHAM BAKTI ABU BAKAR RESUME NOV 2016
1. HISHAM BAKTI ABU BAKAR
Brand Name : TS Hisham Bakar
Compliance and Human Resource Manager cum Personal Assistant to the Managing
Director
Home address :
6 Jalan USJ 4/6F, UEP Subang Jaya,47600 Subang Jaya,Selangor
Contact Number : +60 12 617 9797
Email Address : hishafuana2013@gmail.com
Linkedin : TS HishamBakar
PROFILE SUMMARY
A naturally confident communicator with a strong leadership skills, equipped with excellent interpersonal skills and the
ability to establish rapport as well as to engage with members of a diverse group.
A highly organised, resourceful, creative, flexible and detailed-oriented individual with strong background in government
laws and regulations, human resource and administration, compliance related issues, hospitality and customer services
industry alike.
A well-rounded personality with strong work ethics,impeccable skills in writing and is highly competent to strategise and
prioritiseeffectively to accomplish multipletasks,to adaptto changingpriorities,and to maintain a calmpositiveattitude.
Having lived abroad in England for sixteen memorable years and yet another four informative learning-curve years in
Singapore, the invaluable experience has broadened up the horizons and perspectives with an extensive deep
understanding of international and domestic diverseintercultural sensitivity.
PROFESSIONAL ACHIEVEMENTS
Writer for official speech, emails, memos and business proposals for the Managing Director of Anugerah Saintifik
Sdn Bhd.
Event Organiser for the Official Inauguration and Opening Ceremony of TMpoint Authorised Dealer (TAD) Outlet,
AEON Mall, Shah Alam by Her Excellency Dato’ Hajjah Zuraidah Mohd Said, TM Vice President for State of
Selangor, operated by Anugerah Telco Sdn Bhd, a subsidiary under Anugerah Group of Companies, in
collaboration with TM Shah Alam, August 2016.
Project Manager for It’s Amanda Showcase and Beauty Contest under Amanda Consultancy and Trainings with
the grace appearance of Mdm Jannah Levinge, an Image Consultant, Founder and Principal of Jannah Levinge,
Singapore, 2014
Advisor for Post 65: Walk and Wheelathon Fund-raising Project 2010: A collaboration between the National
University of Singapore Muslim Association (NUSMA) and Muhammadiyah Health and Day Care Centre for Senior
Citizens,Singapore(MHCC), EastCoast Park,Singapore, 2010.
Speech-writer for Brigadier General Tan Chuan Jin’s Speech in Malay for the official inauguration of Post 65: Walk
and Wheelathon Fund-raisingProject2010, EastCoastPark, Singapore,2010.
ASEAN Varsities Debate(AVD) Committee Member, University of Malaya,1992
Master of Ceremony (MC) for the AVD Finals and Closing Ceremony 1992 between
International Islamic University Malaysia and TheUniversity of the Phillipines
2. Master of Ceremony (MC) for the AVD 1992 Delegates Royal Dinner - Inauguration Ceremony
of ASEAN Varsities Debate 92 with His Royal Highness Raja Nazrin ibni Sultan Azlan Shah, State
of Perak, at Pan Pacific Hotel,Putra World Trade Centre (PWTC), Kuala Lumpur, 1992
Alumni of English Debate Society, Sekolah Menengah Sains Tengku Abdullah, Raub, Pahang, representing
school atPesta PialaPerdana Menteri 1988.
PROFESSIONAL QUALIFICATIONS
Bachelor of Medical Science(BMedSci) in Clinical Science,
University of Sheffield, United Kingdom
Diploma in Science,
MARA University of Technology, Malaysia
CORE SKILLS AND COMPETENCIES
Training,development and coaching
Policies and Procedures maker
Performance Management
Strong analytical and writing skills
Effective communication and presentation skills
Administration duties,documentation and compliance
Multitaskingand experienced in providingPersonal Assistantduties to Top Management
PROFESSIONAL WORK EXPERIENCES
Anugerah Group of Companies April 2015 to November 2016
( Anugerah Saintifik SdnBhd,AnugerahCommunication SdnBhd, Anugerah Telco Sdn Bhd, Anugerah Property andBanjaran MajujayaSdn Bhd )
Compliance and Human Resource Manager cum Personal Assistant to the Managing Director
Duties include:
a. Compliance
to oversee and handleall related compliancematters pertinent to :
i. Medical Device Act 2012 (Act 737),Law of Malaysia
ii. Medical DeviceAuthority 2012(Act 738), Law of Malaysia
iii. Medical DeviceRegulations 2012
iv. Medical deviceregistration with Medical DeviceAuthority (MDA)
v. Medical device verification and conformity assessmentwith SIRIM
vi. Yearly auditand continuous assessmentby BSI under the purview of Good Distribution
Practicefor Medical Devices (GDPMD)
vii. Company Act 1965 and Employment Act 1955
viii.Personal Data Protection Act 2010 ( for the telecommunication companies – Anugerah
Communication Sdn Bhd, Anugerah Telco Sdn Bhd and Banjaran Majujaya Sdn Bhd, subsidiaries
under Anugerah Group of Companies)
ix. Valuers,Appraisers and Estate Agents Act A1404, Law of Malaysia (for Anugerah
Property, subsidiary of Anugerah Group of Companies)
b. Human Resource
to perform all related matters pertinent to HR which includes:
i. Recruitment, interviews, selection and induction programs
ii. Trainings,coachingand employee self-development programs
iii.Appraisals
iv.Policies and Standard Operations Procedures etc.
c. Personal Assistantto ManagingDirector (MD)
writing-up/preparation of MD speech/ welcome notes/ agendas for formal events, Management Board meetings
send/reply MD official correspondencevia emails to all existingand potential businesspartners/ principals
writingup of business proposals
flight, accommodation/hotel, transportation bookings and arrangement for MD business and leisure, domestic
and international trips and its itinerary
3. Event planning and management for Business Partners official visits to Malaysia and preparation of the visits
itinerary
any other duties assigned by the ManagingDirector
Amanda Consultancy and Trainings (ACT) Singapore 2013–2014
Business Consultant
focusingon business documentation and licensingfor new and existingcustomers
brandingand marketing
business coachingand trainingsfor potential and existingcustomers
Millenium Copthorne Waterfront Hotel, Singapore 2012-2013
Executive Club Assistant Manager
attending check-ins and check-outs all high profiles, VIPs, Ambassadors and Top Management company’s
personnel
performing all duties pertinent to Front Officeand Food & Beverages Department
manages the Executive Club Lounge
generating and preparingdaily,weekly and monthly ( sales,P&L, forecastetc.) reports to higher management
Muhammadiyah Health and Day Care Cente for Senior Citizens, Singapore 2010-2012
( a subsidiary under Muhammadiyah Association, a non-profit, charity organisation )
Centre Manager
Duties includes :
ensuringa smooth clinical and non-clinical general operation of the centre
performing new patients registration and medical assessment
liaising with Ministry of Health, Singapore for patients application for subventions and any other subsidies and
funds
organisingfund-raisingsevents to supportthe centre
performing all related HR duties – recruitment, payroll,duty-rosters,clinical trainings for staffs,appraisalsetc.
performing administration duties – patients record keepings, submissions of all documentations and paperwork
via the Agency for Integrated Care (AIC), a subdivision under Ministry of Health for Senior Citizens Down-Step
Care and Subventions Applications.
Liaising with Housing Development Bureau (HDB), Singapore for premise rental, maintenance and upgrading
work.
Liaising with external parties such as Special Police Force and Singapore Civil Defense Force (SCDF) in
contributingand carryingoutcharity work for the centre etc.
Pitsmoor Surgery, Sheffield, United Kingdom 2005 -2010
Physician Assistant
Duties includes :
New Patient HealthcareCheck and Assessment
Health and Weight Management Clinic
Sexual Health and Contraception Clinic
Diabetic Patients Review and Assessment Clinic
General Practiceauditreport, admin duties and documentation and record-keepings
PROFESSSIONAL TRAININGS
All basic clinical skills taught in hospital and General Practice settings as part of the BMedSci in Clinical Science
course eg. venepuncture, Medical History Consultation, Patient Counselling, etc from various disciplines such as
Cardiology,Obstetrics And Gynaecology, Paediatrics,General Practice,Mental Health etc.
Seminar with Medical Device Industry, Medical Device Authority (MDA) Putrajaya, Ministry of Health Malaysia,
October 2016 – Certificate
Good Distribution Practice for Medical Device (GDPMD) Internal Auditor Training, NOVO Quality Services, May
2015 - Certificate
4. Dynamic Currency Conversion (DCC) Acceptance for Hotels Merchant Training Seminar, OCBC Bank, 11th June
2013,Singapore
Outstanding Excellence Service Experience ( OSE ) Training Program, Millennium & Copthorne International Ltd,
16th May 2013,Singapore– Certificate
Ageless in Singapore,Towards An age Friendly World Conference 6th to 7th September 2012, Singapore
Report WritingSkillsCourse, SingaporePolytechnics,July 2012,Singapore– Certificate
bizSAFE Level 1, Workshop for CEO/Top Management, SQS Management Pte. Ltd, July 2012, Singapore –
Certificate
Advisor for the Post 65 Active Ageing Fund Raising Project: Collaboration between NUS Muslim Society and
Muhammadiyah Health and Day Care Centre for Senior Citizens,Singapore,March 2012.
7th and 8th Healthcare Quality Improvement Conference 2010 and 2011, Singapore Ministry of Health, Singapore
– Certificate
1st Singapore Health and Biomedical Congress 2010, National Healthcare Group & National University Health
System, Singapore – Certificate
Infection Control for ILTC Facilities Course2010,Infection Control Association Singapore –Certificate
Influenza, Pneumococcal, Vitamin B12 and Adrenalin Injection Course 2009, Primary Care Training Centre,
Bradford,UK – Certificate
Introduction to Health Promotion 2009, The School of Nursing anmd Midwifery, University of Sheffield, UK –
Certificate
Ear Irrigation Course2009,Primary Ear CareCentre, Rotherham Community Health Centre, UK – Certificate
Weight Management Facilitators Course 2009, Sheffield Primary Care Trust, North Sheffield Consortium for
Health, UK – Certificate
Spirometry Foundation Course2009, Sheffield Teaching Hospitals,NHS Foundation Trust, UK – Certificate
C omputer literacy –MicrosoftOffice2013 ( Words,Excel, Power Points,etc)
Valid Malaysian,Singaporean and British DrivingLicenses
PERSONAL INTERESTS
Literature and Arts
Cooking and Baking
Music and Piano Playing
Travel and Sports
LANGUAGES
Fluent in Bahasa Malaysia,English and Bahasa Indonesia –written, readingand spoken
Fair in Czech and Colloquial Arabic –spoken
Fluent in Classical Arabic - reading
Last Drawn Salary : RM 6,500
Expected Salary : RM 8,000 and above
Availability : Immediate
Reason for Leaving : Looking for a career progression with better pay
REFERENCES
1. Mohamed Othman Ahmad 2. Sudirman Walid
ManagingDirector General Manager
Anugerah Saintifik Sdn Bhd Outlet Planning& Development
ZP-01-19, Zest Point, Lebuhraya Bukit Jalil Level 38, North Wing,Menara TM,
BK9 Bandar Kinrara,47180 Puchong,Selangor. Jalan Pantai Baharu,50672 KualaLumpur
Tel : 03 8074 8443 Fax: 03 8974 8442 Tel: 03 2241 5187Fax:03 2241 3000
Email:moa@anugerahsaintifik.com Email:sudirman.walid@tm.com.my