Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Speed to Performance at BNZ

207 views

Published on

Speed to Performance at BNZ

Published in: Business
  • Be the first to comment

  • Be the first to like this

Speed to Performance at BNZ

  1. 1. BNZBNZ Ent erpri seEnt erpri se Learni ngLearni ng
  2. 2. BNZ Ent erpri se Learni ng Framework FY15- 17 Core curriculum learning (Onboarding, Sales, Service, Technical, Product, System) Learning Programme Reviews / Embedding Strategies / Evaluation Grow the business Run the business 40% 60% Core platform established, maintained and working well across all business areas. Redesigned learning framework to accelerate speed to competency. Build up suite of credit and learning solutions to support new and existing staff. Refreshed, reinvigorated more relevant Inspire learning. Focused training content that builds on customer touch points. 1
  3. 3. 2
  4. 4. Learni ng Frames formal Resources Social Collaboration Personal Learning scheduled On demand continuous value autonomy Induction Credit training Role based learning pathways Sales Learning Learning Hubs LMS SharePoint Knowledge Base Newsfeed Adapted: Jane Hart – Learning in Modern Workplace 3
  5. 5. working not working Busi ness case f or change 4
  6. 6. Bri ng t hem wi t h you… Application of skills and knowledge Individual performance Culture Infrastructure (structure, measurement and processes) Leadership Impact (communication and behaviour) 75%25% Business Outcome Harvard Business School 5
  7. 7. Experience gained Induct i on programme 6
  8. 8. Social Learning 27 % 3% 19 % 16 % 25% 11 % NOTE: Programme Percentages above indicate how the learning will be delivered. This does not include additional support given by Learning Transfer Partners - TBC Del i very Met hod 6
  9. 9. 9 Learni ng Pat hway 7
  10. 10. Proficiency Time [weeks] 0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 BaseLine Proficiency Measurements Performance Measure How it's measured Average Performance Sales RIC 15 / wk API RIC $8000 / Quarter Lending RIC $3 million / Quarter Cross Sell RIC 1.4 Sales Needs / Quarter x Graduation x Average Proficiency 6 – 9 months xNew Graduation ASAP Training On the Job Graduation Day Proficient xProficient by 6 months Measuri ng Ti me t o Prof i ci ency 8Adapted: Learning Paths International
  11. 11. “The secret of change i s t o f ocus al l your energy, not on f i ght i ng t he ol d, but on bui l di ng t he new”

×