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7 Tips to Create a Winning Learning Strategy - Webinar 12-11-13


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The best practices in learning strategies are a mix of several elements that meet the needs of the organization, employees and clients or customers. In this complimentary webinar, you will learn:

7 clear and concise elements of Next Generation Learning Strategies
The importance of continuing adjustments to a successful strategy
Aligning your learning strategies to support organizational goals.

Published in: Business, Technology
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7 Tips to Create a Winning Learning Strategy - Webinar 12-11-13

  1. 1. 4,000+ Courses. 25 Topic Areas. Unlimited Access.
  2. 2. a. HOW DO MOST OF YOUR EMPLOYEES ACCESS TRAINING? Classroom and Instructor-led b. Formal online c. Informal (on their own or with the help of Google) d. Social (from each other) e. Something else
  3. 3. a. We have a solid strategy and evaluate it continuously. HOW WOULD YOU DESCRIBE YOUR LEARNING STRATEGY? b. We have a strategy, but don’t always follow it. c. Learning and development is ad-hoc at best. d. Something else.
  4. 4. WHAT WE’LL COVER: 1. Why you need a learning strategy. 2. Seven elements to include in your learning strategy. BIZLIBRARY.COM
  5. 5. If we just put a great employee training program together, the employees will love it!
  6. 6. 5 Barriers to Effective Learning Charles Jennings Barrier 1: Efficiency Barrier 2: Inertia Barrier 3: Convenience Barrier 4: Training Mindset Barrier 5: Manager Engagement
  7. 7. Why You Need a Learning Strategy?
  8. 8. Organizations with a strong learning culture significantly outperform their peers… Innovation Productivity Time to Market 46% 37% 34% More likely to be first to market Greater employee productivity Better response to customer needs Quality 26% Greater ability to deliver “quality products” Skills for the future Profitability 58% 17% More prepared to meet future demand More likely to be market share leaders BERSIN BY DELOITTE 2012
  9. 9. Top 4 Learning Solutions for 2014 1. 2. 3. 4. Off-the-shelf content Video training Learning management systems Mobile learning Cox eLearning Consultants, Learning Solutions Forecast: 2014 Edition
  10. 10. 1.Alignment with organizational goals. 2.Awareness of organization’s current learning culture. 3. Performance analysis. 4.Content strategy. 5.Evaluation and success criteria. 6.Marketing and communication strategy. 7.Measurement of business impact strategy.
  11. 11. 1. Alignment • The process of adjusting parts so that they are in proper relative position. • Understanding of organizational purpose and goals.
  12. 12. Alignment • The process of adjusting parts so that they are in proper relative position. • Understanding of organizational purpose and goals.
  13. 13. 2. Learning Culture • Is learning embedded into workflows? • Commitment to continuous improvement? • Senior leaders and managers are critical.
  14. 14. Elements of a Learning Culture 1. Holistic thinking 2. Integrated learning 3. Capacity for change and improvement 4. Focus on collaboration 5. Personal commitment
  15. 15. • The desired state of performance. • The current state of performance. • The skill, knowledge and/or competency gaps.
  16. 16. Determine the keys areas for which learning resources can be aligned to support… • • • • • Department background Company’s business objectives Industry/marketplace Current/future challenges Achieving success criteria
  17. 17. Top Priorities for Training Programs in 2014 30% Develop new content 29% Improve or enhance existing content 14% Incorporate simulations 11% Acquire and implement learning technology 4% Identify and retain external trainers 3% Other 0% 5% 10% 15% 20% 25% 30% Cox eLearning Consultants, Learning Solutions Forecast: 2014 Edition 35%
  18. 18. 4. Content Strategy • When and where do you employees need resources? • Video, social and mobile.
  19. 19. Content Strategy • Training linked to performance. • Linked to knowledge, skill and competency gaps. • Delivered and accessible at the time of need.
  20. 20. LEARNING MUST BE JUST IN TIME AND JUST FOR ME. Michael Rochelle, Chief Strategy Officer, Brandon Hall Group
  21. 21. 5. Success Criteria • What will success look like? • How will we know? • Key performance indicators .
  22. 22. Quantifying Questions BUSINESS NEED QUANTIFYING QUESTIONS Increased revenue Buy how much? In which areas? Improved quality Improved how? Reduction in turnover What percentage reduction? Improved morale Improved how? More satisfied customers In what way?
  23. 23. 6. Marketing and Communication • Inform, motivate and give the WHY. • Success stories. • Learning in day-today work.
  24. 24. Marketing Plan THE MESSAGE: keep them simple and few. THE PURPOSE: it’s got to matter to me. METHOD: delivery and information flow. METRICS: what does success look like? How do I know? TARGET AUDIENCE: all employees, segmented populations.
  25. 25. 7. Measuring the Business Impact • Core functions we expect to improve through employee performance. • Strategic business benefits.
  26. 26. Case Study: Financial Services 1. Alignment - Attract and retain great employees. 2. Learning Culture – Growing company within a growing industry. An employer that provides avenues for employee growth. 3. Performance analysis – Increase knowledge in hard skills – like Microsoft office, in addition to a focus on customer service. 4. Content strategy – An on-demand resource library and a delivery platform that will grow with us and our employee needs.
  27. 27. Case Study: Financial Services 5. Evaluation and success criteria – 90 day evaluation with a targeted focus group. Measuring satisfaction and completion. 6. Marketing and communication strategy – Learning Out Loud! 7. Business impact – recruitment and retention rates to remain competitive in a high-growth industry.
  28. 28. Some recommended resources… Leadership Lesson Video: Being an Effective Change Leader (3 minute video) Leadership Lesson Video: How Senior Leaders Can Create an Adaptable Organization (3 minute video) BIZLIBRARY.COM
  29. 29. In a world of learning and development where complexity is the enemy, BizLibrary has developed a to delivering high quality learning, anywhere, anytime. MICHAEL ROCHELLE Chief Strategy Officer Brandon-Hall Group BIZLIBRARY.COM
  30. 30. FREE TRIAL OR DEMO 4,000+ Courses. 25 Topic Areas. Unlimited Access. Cloud-based Learning and Performance Technology.
  31. 31. Chris Osborn Vice President of Marketing @chrisosbornstl Jessica Batz Marketing Specialist @jessbatz @BizLibrary BIZLIBRARY.COM