This March I was able to go to Presbytery of the Cascades and work with members of their organization on crafting messages that will help further their cause through the Internet. Thanks for having me! For more, visit us at http://www.thinkspry.com.
20. WHAT DO WE CONSIDER?
Age
Gender
Family details
Career / Income
Location
Psychological factors
Fears
Dreams
Motivations
Hesitations
21. Age: 18-24
Gender: Any
Family details: Single, living with family or roommates
Career / Income: College, entry level organizational work, food service industry
Location: Within 10 miles of our location
Psychological factors
Fears: Being lonely. Not knowing where to make friends as an adult. Transitioning into more
independence in their life.
Dreams: Finding joy. Being successful. Building long-lasting relationships.
Motivations: Want to find friends with similar values.
Hesitations: Committing time to church attendance and activities. Potential lack of
acceptance among established, cohesive groups.
23. POSITIONING STATEMENT
Target: Actionable universe of buyers (in your case “seekers”)
Segment: Key, predisposing attribute
Brand: A name you call yourself
Category: A competitive frame for the buyer
24. POSITIONING STATEMENT
Target: Young, single adults
Segment: Focus on unconditional love and belonging
Brand: PDX Presbytery
Category: Churches
30. the totality of the experience of a user when visiting a website. Their
impressions and feelings. Whether they’re successful. Whether they enjoy
themselves. Whether they feel like coming back again. The extent to which
they encounter problems, confusions, and bugs.
31. Audit
Look for broken links
Assess if content has changed enough to update architecture
Simplify
Remove content that no longer serves the purpose of
providing value to the client
Install Google Analytics
38. BEST ENGAGEMENT PRACTICES
Respond to messages within an hour
Set up autoresponder to help
Respond to all comments
Tag partners to get them commenting too
Share relevant partner posts to encourage digital networking
39. Events
Create pages for events to
increase awareness,
communication, and
attendance
Groups
Create groups for subsections
of your organization (ie
fundraising group, women’s
group, volunteer group etc) to
improve communication and
generate more involvement
through prompt notification
and reminders
40.
41. $5 per day budget
Correspond profile data to
Facebook Ad’s “Target Audience”
options
Explore Insights
Consistently adjust for better
reach and engagement
52. EDUCATION | SOCIAL MEDIA MARKETING | SEARCH ENGINE OPTIMIZATION | WEBSITE DEVELOPMENT
THINKSPRY.COM - LACEY@THINKSPRY.COM – 360-901-1684 @THINKSPRY @THINKSPRY @THESPRYVIXENS
Editor's Notes
Who here knows what the definition of “connection” is?
So as a verb, to connect means to bring together or into contact so that a real or notional link is established.
Yes we’re going to be talking about websites.
We’re also going to be talking about Facebook.
And Instagram.
The use of video. Most importantly though, we’re going to be discussing….
Human connection. Creating content that adds value to peoples lives. That reaches out and hugs them when they need it.
We’ll discuss how to develop more authentic messages that lead to greater connection.
And we’ll discuss how to distribute those messages in an efficient and effective manner.
Alright so let’s get a feel for who we have in the room today. Who here is pretty comfortable with digital marketing and social media, and you’re just eager to continue learning and improving?
Okay great.
Who’s here because marketing and communications is your job, so somebody forced you to come here? Be honest… any body here because someone made them come? No free will in the matter? Okay well at least my mom is included in that.
Okay now raise your hand if you’re here because you have NO IDEA what you’re doing in regards to digital marketing and you are just trying to make the confusion a bit less noticeable.
Your organization’s leadership sent out a survey to gauge the skill and comfort you all have with digital marketing….. And the majority of respondents gave a self assessment similar to……
THIS.
This look familiar to anybody? Come on. Be honest.
Okay well it’s my job in the next hour to take you from this adorable but totally useless digital marketer….
To this
A somewhat less adorable but much more confident and capable digital marketer.
In order to get from the last slide to this, we need a starting point.
We’ve found that the best place to start is by looking at what types of messages connect with audiences, and what types of messages don’t. Then we can decide what the difference is.
I’m going to pass out paper and pens and I want you to watch this video. When it’s over, I want you to write down what feelings you’re experiencing?
For a moment I want you to think about how you feel. What emotions are you experiencing? What physical manifestations do you have from watching that video?
Okay now I’m going to play another video.
After watching this video, are you feeling anything? What emotions are evoked? Write down anything.
Ok I want to hear a few things you guys wrote down.
So what’s the difference??
They are both commercials made by high budget companies. They play during the most widely watched viewing times.
So why are they so different?
Any ideas?
So for us, we’re going to choose to do this in a way that values all parties involved, so we’re going to start with introspection.
It’s important for us to try to get clarity inward before we try to project anything outward.
Our inward clarity quest starts with an analysis of…
Who we want to bring into our fold.
In business we call these marketing personas or target demographics. You can consider them “profiles” of people you want to seek out to join your community.
Here’s an example: Young adult Adrian – alliterations are always fun with these. We speak to their age, what their living situation might look like. What they might do for work. How close they are to us. Adrian is transitioning in life right now. She is concerned about being lonely and wants to find friends with similar values.
----
We’re starting to get a picture of this person.
When we know Adrian, we feel more responsible for the content we put in front of her. We are taking time out of her day by putting our content in front of her, what do we want to do with that time? If you want to connect with someone, you commit to making content that will add value to their life. You don’t want to be the kind of brand that is know to swing by grocery outlet and pick from the day old nasty fruitcake to bring to a party, you go to the bakery and get local, fresh baked goods. And people are going to be happy to see you when you get there. And when you do the same thing with your content, with the messages you transmit; people will learn to look forward to seeing you in their newsfeed as well.
Once our profiles are established, we create a recipe for the content we’re going to build with a positioning statement.
Here’s what all goes into a positioning statement: Target – Who we’re focusing on. Segment – What we have that is of distinct value to the target. Brand – What our name is. Category – What market we are in.
You guys want to see some examples?
The target – now what’s the target again? – WHO WE’RE FOCUSING ON
So we chose young adults.
Now segment – what’s segment again? – What we have that is of distinct value to the target
Brand – what we call ourselves
Category – what market we are in.
So let’s look at a positioning statement that we can make with this information.
Read this.
Does this make sense to everybody?
We connect and create a link or a bond with people when we create messages that really matter. Messages that add value to the lives of those they’re intended to reach.
Give me one of these if it’s making sense.
Okay good
Now let’s talk technical for a bit.
Put your nerd hats on.
In regards to websites, there are 3 things I want you to focus on today.
First is user experience. Read the definition.
Here are some things you can do right away to enhance UX.
Read them
2nd is calls to action and it is a simple one to discuss. If you have something you want people to do on your site; just make it clear. You want them to donate? Craft a heading and a button.
Because this kind of thing is just not intuitive at all.
3rd – Provide Valuable Resources
Why are people coming onto your website anyway? PROVIDE THINGS PEOPLE ARE ACTUALLY INTERESTED IN!
Read what’s there.
Ok. Everybody take a deep breath. Time to transition our brains from website to Facebook. One more. Ok here we go.
For Facebook, there are 3 areas I want to focus on.
Best Practices
-Post Creation
-Frequency
-Insights
-Groups
-Events
-Resources
Best Practices
-Post Creation
-Frequency
-Insights
-Groups
-Events
-Resources
Who here as created a Facebook advertisement before? Promoted a post?
Advertisements
-Spend
-Target Demos
-Resources
Facebook Video
Live Video
Native Video
And Instagram.
Hashtags / Best Practices for Writing
-Frequency
Stories
-How, Where, Why to use them
Profile types
-Updating to business profile – why?
The use of video. Most importantly though, we’re going to be discussing….
Why it’s important?
-How the brain works with video
The use of video. Most importantly though, we’re going to be discussing….
Where to Put It
-YouTube
-Native to Facebook
-Tease on Instagram
-Library on your site from Youtube