Katherine Hodgins is seeking a full-time position where she can apply her skills, knowledge, and experience. She has experience working in customer service, personal support, early childhood education, and food distribution. She has a positive attitude, is a strong leader, and is reliable with good communication skills. Her education includes certificates in personal support work and early childhood education.
1. Katherine Hodgins
37 14th Street, Etobicoke, ON M8V 3H8
(H) (416) 252-2174 (C) (647) 333-2171
K-Hodgins@hotmail.ca
OBJECTIVE
Seeking a full-time position where my skills, knowledge and experience may be applied to their fullest potential and to our
mutual benefit.
PERSONAL ATTRIBUTES
Positive and outgoing with strong understanding of the importance of health care of all ages,child development and
health and safety
Being a strong leader and going above and beyond what is required
Demonstrated ability to grasp new skills quickly and appreciate new opportunities for growth
Organized with strong attention to detail
Work well in both team and independent settings with little or no supervision
Ability to recognize and individual’s needs through observation and assessment
Capable of putting developmentally appropriate programming together adapting to the child’s abilities
Reliable, dependable and punctual with a strong work ethic
Strong communication skills
EMPLOYMENTEXPERIENCE
Ontario Food Terminal
Veg-Pak Produce April 2016 – July 2016
Duties included customer service both over the phone and face to face,entering data entry orders into the data base
for cash customers and association customers, keeping track of inventory, ensuring we adequate product to sell, if
inventory was running low notifying the proper authority to order more, processing the customers paying cash,
making credits for returns, getting approval numbers for association customers, answering the phone when needed,
making changes to bills in the inventory if we didn’t have the product or if the product was expired
Saint Elizabeth Sept 2015 – April 2016
Community PSW
Duties included but were not limited to, providing personal support services to members of the community
supporting ADL’s, respite for families, meal preparation, light housekeeping, transfers using assistive devices,
advocating on behalf of clients for additional supports and equipment through the internal health care team,working
directly with service coordinators to balance schedule and accommodate new clients, observation and
documentation of client status/progress, utilize technology to verify visits and communicate with the office and
most importantly provide an exceptional client experience through communication, engagement, liaising with
family members in order to provide dignity, independence, preference, privacy and safety for clients of all ages,
genders and cultural backgrounds.
Kids and Company 2012 - 2015
ECA/Toddler Teacher
Duties included but were not limited to observation and interaction with preschool children, planning and initiating
age appropriate activities for children, meeting and interaction with families, keeping daily logs on children for
parents, and maintaining the children’s’ environment pursuant to health and safety regulations as health and safety
representative,including meal preparation with adherence to dietary requirements and exceptions based on allergies
or cultural specifications.
2. 2
A.J. Lanzarotta Wholesale Fruit & Vegetables Ltd. 2009 - 2010
Order, Picker/Packer
Duties included but were not limited to receiving and stocking orders, training and mentoring of new employees in
the policies and procedures of the role, maintaining a clean, sanitary and safe working environment. As part of the
Health and Safety committee I participated in health and safety training. Worked in a timely and efficient manner
to ensure all tasks assigned were completed accurately while ensuring minimal product damage or loss.
Zellers 2008 – 2009
Sales Associates/Cashier (part time)
Duties included but where not limited to assisting with inventory, floor displays and product inventory control.
Responsible for cash out procedures at store closing and ensuring balanced tills, verifying and processing daily
deposits and updating weekly sales reports for supervisory staff. Handled and resolved customer concerns and/or
complaints through effective communication, interpersonal and problem solving skills. Greeting customers in a
polite, professional and courteous manner and made myself available for questions or concerns,ensuring a positive
shopping experience. Demonstrated respect for the ideas and opinions of others while incorporating constructive
criticism to improve my performance.
EDUCATION
Saint Elizabeth’s Health Career College 2015
PersonalSupport Worker Certificate
First Aid Training and CPR
Institutional Placement – Woods Park Long Term Care Facility
Community Placement - Saint Elizabeth, Barrie, ON
Everest College, Toronto, ON 2012
Early Childcare Assistant (ECA) Diploma
First Aid Training and CPR
Placement – Ronald McDonald House
Placement – Kids and Company
Burnhamthorpe CI, Toronto, ON 2011
OSSGD
Lakeshore Collegiate (Cooperative Education Program) 2008 - 2009
Lanor Junior Middle School
Student Placement, Teacher Assistant
Assisting instructor with creating schedules, grading papers,developing student activities, teaching art class,
behaviour management
Lakeshore Collegiate Institute, Toronto,ON
Cooperative Education Program,Lakeshore Collegiate – Receptionist 2007 - 2008
Student Placement,Massage Therapy Office
Duties included Reception, greeting parents and other visitors, appointment scheduling, customer service, mail
distribution and general filing of client information and invoices.
REFERENCES
Available upon request