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1. Business Development Manager – INDEX Conferences & Exhibitions
General Summary or Job Objective
The selected candidate will be having three to five years experience in the field of
Exhibitions and Events. He or she will manage various clients’ portfolios, be responsible for
sale activities and follow up, as well as the development of new revenue streams for
INDEX Conferences and Exhibitions Org. Est, in line with INDEX Holding’s strategic plan,
vision, mission, values goals and objectives.
Essential Functions
 Achieve sales targets as defined by management of INDEX Conferences and
Exhibitions Org. Est
 Establish and maintain strong client relationships through regular close contact
account management; which will include regular face to face meetings, telephone,
mail and email communication
 Proactively seek new ways to increase the services offered to existing client and
increase the income generated
 Source and develop new business opportunities, through one’s own initiative and
with the support and direction of management
 Follow up, support and action any potential new business clients as directed by
Management
 Cold call prospective new business customers on a regular basis
 Retain portfolio of clients
 Manage sales opportunities in a structured and documented fashion
Other Functions
 Master and maintain vast knowledge of client’s business, competition and latest
industry news and trends
 Manage client expectations through meetings, verbal, written and email forms of
communications
 Provide support to other departments and team members when and as requested
 Attend conference and exhibition related meetings when and as required
 Attend conferences, exhibitions and other marketing related events which may
require travel
Qualifications and Experience
University degree holder with three years experience in the field of Exhibitions and Events,
a proven track record of over achieving sales targets
Good business acumen and awareness of macro environment
Skills required
 Absolute understanding of the sales process
 Strong understanding of the scientific content of each exhibition
 Committed to teamwork and account results
 Strong motivation and a positive approach to researching and analyzing new
business opportunities
 Strong, day to day, client management skills and ability to keep promises
 Passionate customer focused attitude
 Strong communication skills in all disciplines including written, oral, email and
presenting
 Strong negotiation and rapport building skills