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ALIGNING LEADERSHIP DEVELOPMENT
    WITH CORPORATE STRATEGY
        COMMON CHALLENGES




                                                   Sean P. Kennedy
                            Senior Strategic Relationship Manager
                                       Harvard Business Publishing
EVEN THE BEST STRATEGIES ARE POORLY EXECUTED


According to research by HBS Professor John Kotter,
70% of major corporate initiatives fail.
 Initiatives are scrapped before launch
 Change fails to take root
 Timelines and targets are missed by large margins

Strategy never makes it out of the executive suite.
 Plans are formulated in isolation
 Goals and incentives are not aligned
 Initiatives are perceived as flavor-of-the-month




                Corporate strategy fails when it is not translated into frontline action.
LEADERSHIP TURNOVER STALLS PROGRESS


According to transitions expert Michael Watkins,
roughly 25% of managers in Fortune 500
organizations move into new roles each year.
 Many fall into common traps that sap their ability
  to be effective
 Even successful transitions take months before
  leaders have a positive net impact on the
  organization




        Few organizations put effective processes in place to accelerate the contribution of
                                       leaders in new roles.
LEADERSHIP PIPELINE IS INADEQUATE TO FUEL GROWTH

In a recent HBP study, 30% of organizations report that
they are already struggling to fill leadership positions.
An additional 46% anticipate significant shortages
within 3-5 years.
 Over-reliance on outside hires
 Too few “ready-now’s”
 Loss of talent in key populations

Growth plans are delayed
 Promising initiatives are not pursued.
 Pace of geographic expansion is slowed.




      Organizations spend increasing amounts of energy assessing potential, but the pool of
                        qualified candidates for succession is shrinking.
LEADERSHIP DEVELOPMENT DOESN’T REFLECT THE STRATEGY


 According to research from Dave Ulrich and Norm Smallwood,
 60 – 70% of leadership consists of following the Leadership Code
 The basic skills of leadership
 Common across organizations

 The other 30 – 40% consists of Leadership Differentiators
 Competencies that set you apart from the competition
 Leader behaviors that align with customer expectations
 Skills that enable your unique value proposition




     Most broad-based development initiatives are based on competency models that are
                                all but interchangeable.
TRADITIONAL ILT PREDOMINATES

Majority of Development is Event-Based
 Learning is isolated from work
 No structures to drive behavior change

Availability is Limited
 New leaders get trained after 1-2 years in role
 Non-HQ staff feel ignored
 Units cobble together local solutions

Costs are High
 Travel costs and time away from office
 Central and local spends are not coordinated




      Companies still lag in taking advantage of innovative delivery methods to better
                                serve their diverse populations
EXECUTIVES QUESTION THE VALUE OF THE INVESTMENT

Traditional Training Metrics Dominate                LEADER EFFECTIVENESS       STRATEGY EXECUTION
 “Smile sheets”                                     •Learner Surveys           •Awareness of Strategy
                                                     •360 Feedback Deltas       •Action Learning
 Hours of training delivered                                                    Projects
                                                     •Employee Surveys
 Completion rates and test scores                                              •Key Initiative
                                                     •Action Plan Data
                                                                                 Milestones
                                                                                •Top and Bottom Line
Leadership Development Budgets are Vulnerable                                    Performance
 Focus is on cost containment
 Arbitrary cuts are demanded
                                                     LEADERSHIP PIPELINE        CULTURE/BRAND
 New funding requests are frequently denied         •Turnover Ratios           •External Awareness of
                                                                                 Leader Brand
                                                     •Percent Ready-Now’s
                                                                                •Customer Satisfaction
                                                     •Time to Fill Leadership
                                                                                 Scores
                                                      Positions
                                                                                •Employer of Choice
                                                     •Bench Strength in
                                                                                 Measures
                                                      Pivotal Roles
                                                                                •P/E Ratio



        Firms continue to employ learning measurement strategies that emphasize
                                   activity over impact.
WHO WE ARE


                             MBA PROGRAM
   HARVARD BUSINESS SCHOOL
                             • Individual Focus
                             • On Campus Experience
                             • Candidate Pool


                             EXECUTIVE EDUCATION
                             • Highly Targeted Audience
                             • On Campus Experience
                             • Develop Highest Levels


                             HARVARD BUSINESS PUBLISHING
                             • Scalable Audience
                             • Wherever You Are
                             • Drive Learning at All Levels
LEADERSHIP DEVELOPMENT PHILOSOPHY
    Rooted in 100 years of HBS History


    Learning from Others
         Participant Centered Learning (Case Method)
         Learning from experts and peers
         Reflection, discussion, and questioning

    Learning by Doing
         Action learning
         Structured reflection
         Performance support

    Leader-as-Teacher
         Creating models of success
         Building teachable points of view
         Becoming a “teacher” reinforces learning
OUR APPROACH
Increase Reach and Scale of Leader Development
   Offer an integrated portfolio of programs
                                                                              Learning Architecture
   Vary delivery methods to optimize the investment
   Combine delivery methods to maximize
     effectiveness                                                                           Organizational
                                                                            Strategic                               Leaders in
                                                                                             Effectiveness
                                                                            Imperatives                             Transition
Enable Your Strategy                                                         Building the      Building Skills     Building Pipeline
  Target key business challenges                                             Business
                                                                                               Performance
  Target “pivotal” populations and skills                                                                                    Newly
                                                                                               Management
                                                                                                                           Promoted
                                                                               Growth
                                                       Executives
  Drive action with strategy-focused programs                                               Team Leadership                Leaders
                                                                                            Communication Skills
                                                                               Innovation
                                                       Senior Leaders
                                                                                                                     High Potential /
                                                                                             Business Acumen
Build Your Leadership Brand                                                                                               Emerging
                                                                               Change
                                                       Mid-Level Managers                     Decision Making              Leaders
  Target key skills and competencies                                                           Employee
                                                       Frontline Leaders
                                                                                                                     New Managers
                                                                                               Development
  Transmit culture with leaders-as-teachers

Build Your Leadership Pipeline
  Build effectiveness within levels
  Support newly promoted managers
  Target investments in hi-potential and emerging
      leaders
ENGAGING EMPLOYEES IN YOUR STRATEGY
Resource Centers


 Frame Key Strategic Issues
  Insights from our Experts
  Messages from your Executives
 Spark New Thinking
  Discussion Guides
  Conversation Starters
 Drive Behavior Change
  Manager Toolkits
  Action Plans
CONNECTING LEADERS ACROSS YOUR COMPANY
Blended Cohort-Based Programs



 Bring Expert Perspective
   Sessions with HBP and Internal Experts
   Access to Content from Thought Leaders
 Foster Peer-to-Peer Learning
   Virtual Cohort Groups
   Moderated Discussions
   Peer Directories
 Drive Behavior Change
   Action Learning Teams
   Application Exercises
REACHING MANAGERS WHERE AND WHEN THEY NEED
Tailored Online Learning

Scale with the Highest Quality
    Performance support resources
    Online courses and tutorials
    Simulations
Target Your Needs
    Key behaviors
    Levels of competency
Guide Learning
    Paths by level
    Paths by development need
    Paths by task
Drive Behavior Change
    Application Tools
    Action Plans
IMPLEMENTATION AND LEARNING SERVICES



                           YOUR GOALS                NEEDS ASSESSMENT              DELIVERABLES



                                                       Executive Interviews
                          Transform Leader                                      Leadership Development
                            Development                                              Architecture
  STRATEGIC PARTNER                                      Process Reviews
                       Drive Strategic Initiatives                                Curriculum Designs
                                                     Stakeholder Focus Groups


                                                                                   Program Designs
                        Launch New Initiatives        Stakeholder Interviews
   IMPLEMENTATION                                                                   Customizations
                      Test Innovative Approaches         Learner Surveys
      PARTNER                                                                        Project Plans
                        Drive Transfer/Impact          Learner Focus Groups
                                                                                 Facilitation Assistance


                                                     Competency Frameworks           Content Maps
                            Source Content
  CONTENT PARTNER                                        Assessment Data               Templates
                      Augment Existing Programs
                                                       Learning Objectives        Technical Assistance

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Aligning Leadership Development With Strategy

  • 1. ALIGNING LEADERSHIP DEVELOPMENT WITH CORPORATE STRATEGY COMMON CHALLENGES Sean P. Kennedy Senior Strategic Relationship Manager Harvard Business Publishing
  • 2. EVEN THE BEST STRATEGIES ARE POORLY EXECUTED According to research by HBS Professor John Kotter, 70% of major corporate initiatives fail.  Initiatives are scrapped before launch  Change fails to take root  Timelines and targets are missed by large margins Strategy never makes it out of the executive suite.  Plans are formulated in isolation  Goals and incentives are not aligned  Initiatives are perceived as flavor-of-the-month Corporate strategy fails when it is not translated into frontline action.
  • 3. LEADERSHIP TURNOVER STALLS PROGRESS According to transitions expert Michael Watkins, roughly 25% of managers in Fortune 500 organizations move into new roles each year.  Many fall into common traps that sap their ability to be effective  Even successful transitions take months before leaders have a positive net impact on the organization Few organizations put effective processes in place to accelerate the contribution of leaders in new roles.
  • 4. LEADERSHIP PIPELINE IS INADEQUATE TO FUEL GROWTH In a recent HBP study, 30% of organizations report that they are already struggling to fill leadership positions. An additional 46% anticipate significant shortages within 3-5 years.  Over-reliance on outside hires  Too few “ready-now’s”  Loss of talent in key populations Growth plans are delayed  Promising initiatives are not pursued.  Pace of geographic expansion is slowed. Organizations spend increasing amounts of energy assessing potential, but the pool of qualified candidates for succession is shrinking.
  • 5. LEADERSHIP DEVELOPMENT DOESN’T REFLECT THE STRATEGY According to research from Dave Ulrich and Norm Smallwood, 60 – 70% of leadership consists of following the Leadership Code The basic skills of leadership Common across organizations The other 30 – 40% consists of Leadership Differentiators Competencies that set you apart from the competition Leader behaviors that align with customer expectations Skills that enable your unique value proposition Most broad-based development initiatives are based on competency models that are all but interchangeable.
  • 6. TRADITIONAL ILT PREDOMINATES Majority of Development is Event-Based  Learning is isolated from work  No structures to drive behavior change Availability is Limited  New leaders get trained after 1-2 years in role  Non-HQ staff feel ignored  Units cobble together local solutions Costs are High  Travel costs and time away from office  Central and local spends are not coordinated Companies still lag in taking advantage of innovative delivery methods to better serve their diverse populations
  • 7. EXECUTIVES QUESTION THE VALUE OF THE INVESTMENT Traditional Training Metrics Dominate LEADER EFFECTIVENESS STRATEGY EXECUTION  “Smile sheets” •Learner Surveys •Awareness of Strategy •360 Feedback Deltas •Action Learning  Hours of training delivered Projects •Employee Surveys  Completion rates and test scores •Key Initiative •Action Plan Data Milestones •Top and Bottom Line Leadership Development Budgets are Vulnerable Performance  Focus is on cost containment  Arbitrary cuts are demanded LEADERSHIP PIPELINE CULTURE/BRAND  New funding requests are frequently denied •Turnover Ratios •External Awareness of Leader Brand •Percent Ready-Now’s •Customer Satisfaction •Time to Fill Leadership Scores Positions •Employer of Choice •Bench Strength in Measures Pivotal Roles •P/E Ratio Firms continue to employ learning measurement strategies that emphasize activity over impact.
  • 8. WHO WE ARE MBA PROGRAM HARVARD BUSINESS SCHOOL • Individual Focus • On Campus Experience • Candidate Pool EXECUTIVE EDUCATION • Highly Targeted Audience • On Campus Experience • Develop Highest Levels HARVARD BUSINESS PUBLISHING • Scalable Audience • Wherever You Are • Drive Learning at All Levels
  • 9. LEADERSHIP DEVELOPMENT PHILOSOPHY Rooted in 100 years of HBS History  Learning from Others  Participant Centered Learning (Case Method)  Learning from experts and peers  Reflection, discussion, and questioning  Learning by Doing  Action learning  Structured reflection  Performance support  Leader-as-Teacher  Creating models of success  Building teachable points of view  Becoming a “teacher” reinforces learning
  • 10. OUR APPROACH Increase Reach and Scale of Leader Development  Offer an integrated portfolio of programs Learning Architecture  Vary delivery methods to optimize the investment  Combine delivery methods to maximize effectiveness Organizational Strategic Leaders in Effectiveness Imperatives Transition Enable Your Strategy Building the Building Skills Building Pipeline  Target key business challenges Business Performance  Target “pivotal” populations and skills Newly Management Promoted Growth Executives  Drive action with strategy-focused programs Team Leadership Leaders Communication Skills Innovation Senior Leaders High Potential / Business Acumen Build Your Leadership Brand Emerging Change Mid-Level Managers Decision Making Leaders  Target key skills and competencies Employee Frontline Leaders New Managers Development  Transmit culture with leaders-as-teachers Build Your Leadership Pipeline  Build effectiveness within levels  Support newly promoted managers  Target investments in hi-potential and emerging leaders
  • 11. ENGAGING EMPLOYEES IN YOUR STRATEGY Resource Centers Frame Key Strategic Issues  Insights from our Experts  Messages from your Executives Spark New Thinking  Discussion Guides  Conversation Starters Drive Behavior Change  Manager Toolkits  Action Plans
  • 12. CONNECTING LEADERS ACROSS YOUR COMPANY Blended Cohort-Based Programs Bring Expert Perspective  Sessions with HBP and Internal Experts  Access to Content from Thought Leaders Foster Peer-to-Peer Learning  Virtual Cohort Groups  Moderated Discussions  Peer Directories Drive Behavior Change  Action Learning Teams  Application Exercises
  • 13. REACHING MANAGERS WHERE AND WHEN THEY NEED Tailored Online Learning Scale with the Highest Quality  Performance support resources  Online courses and tutorials  Simulations Target Your Needs  Key behaviors  Levels of competency Guide Learning  Paths by level  Paths by development need  Paths by task Drive Behavior Change  Application Tools  Action Plans
  • 14. IMPLEMENTATION AND LEARNING SERVICES YOUR GOALS NEEDS ASSESSMENT DELIVERABLES Executive Interviews Transform Leader Leadership Development Development Architecture STRATEGIC PARTNER Process Reviews Drive Strategic Initiatives Curriculum Designs Stakeholder Focus Groups Program Designs Launch New Initiatives Stakeholder Interviews IMPLEMENTATION Customizations Test Innovative Approaches Learner Surveys PARTNER Project Plans Drive Transfer/Impact Learner Focus Groups Facilitation Assistance Competency Frameworks Content Maps Source Content CONTENT PARTNER Assessment Data Templates Augment Existing Programs Learning Objectives Technical Assistance